Modern Restaurant Management

SEPTEMBER 28, 2023

From the way we place orders to how they’re prepared, every facet of the food service sector is being touched by technology. Online Ordering Systems and Delivery Apps It’s believed that the global online food delivery market is estimated to be $130.2 billion and is expected to grow to $223.7 billion by 2027.

Technology 194

Technology Online Ordering Mobile Ordering Customer Service 194

ChowNow

MARCH 27, 2024

We’re thrilled to announce a significant leap forward for ChowNow: we’ve acquired Cuboh, a leader in POS integration for restaurants! Cuboh’s impressive technology consolidates multiple online ordering platforms into one easy-to-manage system, and we’re excited to integrate their innovation into the ChowNow family.

POS 88

POS Online Ordering Demo Food Order 88

Squirrel Systems

APRIL 22, 2024

From table-side ordering systems to kitchen automation and artificial intelligence, these innovations promise to enhance the dining experience and reshape restaurant operations. This technology eliminates waiting for a server to take orders, reducing wait times and improving order accuracy.

Technology 105

Technology Dietary Restrictions Loyalty Program Download 105

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

DECEMBER 20, 2023

In order to achieve long-term success and build essential brand credibility, restaurants must cultivate meaningful experiences and relationships to help drive growth and expansion. According to research, the majority of customers are interested in ordering seasonal items. The industry is projected to reach $1.2

Customer Experience 195

Customer Experience Innovation Social Media Seasonal Menu 195

Modern Restaurant Management

FEBRUARY 2, 2024

WiFi connectivity is also crucial for operational management and enhancing the customer experience, allowing patrons to interact digitally with the restaurant for orders, payments, and feedback. Together, these components form an integrated network that supports various functions essential to modern restaurant operations.

Operations 187

Operations Front of House Customer Service Kitchen Safety 187

7 Shifts

SEPTEMBER 20, 2021

Online and Mobile Ordering Systems. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Customers are demanding online and mobile ordering, and modern restaurant tech makes it more accessible for every restaurateur. The power of an integrated POS.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

MARCH 6, 2024

What will the QSR of the future look like and what role will AI-integrated technologies play? This technology can manage orders, answer queries, and provide personalized recommendations, all while reducing wait times and human error. Further, it also addresses the scarcity of labour concerns that many businesses are faced with.

Customer Experience 187

Customer Experience Entertainment Transportation Customer Service 187

Modern Restaurant Management

MAY 15, 2023

Enhance Your Digital Presence Grubhub projects 40 percent of restaurant orders in 2023 will take place online. Create or enhance your website and make sure you offer an “order online” option that is easy to find. Manages orders at peak hours so the kitchen isn’t overwhelmed.

Customer Experience 195

Customer Experience Delivery Loyalty Program Mobile Ordering 195

Modern Restaurant Management

FEBRUARY 29, 2024

Additionally, integrated tech systems improve efficiency, accuracy, transparency, productivity, and more. Today’s tech tools automate repetitive and time-consuming tasks, including order processing, inventory management, product reorders, and online customer service inquiries. Boost automation.

Food Safety 193

Food Safety Kitchen Safety Audits Food Supply 193

Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. With integrated point-of-sale (POS) systems, the entire dining process is streamlined, from when customers order to when they pay for their meals.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Modern Restaurant Management

NOVEMBER 15, 2023

It only exists online; customers can order food through a delivery app. Integration with ecommerce business intelligence: Use data to improve your website and business. Optimize for Search Engines It's important to make your restaurant stand out in an online marketplace.

Marketing 195

Marketing SEO Social Media Mobile Ordering 195

Modern Restaurant Management

JULY 12, 2022

This can be done by calculating your restaurant’s food cost percentage and cost of each dish using reports and data that an integrated point-of-sale can provide. Offer Easy Online Ordering. Consumer behaviors are changing rapidly, but there’s one thing you can count on: online ordering.

Loyalty Program 222

Loyalty Program Online Ordering Point of Sale Customer Experience 222

Modern Restaurant Management

APRIL 11, 2024

Technology plays a key role in redefining and enhancing dining experiences Approximately 55 percent of restaurants planned to integrate new technologies in 2023, with 56 percent aiming to automate more online functions in 2024. Additionally, digital menus and order-ahead options enhance convenience and offer personalized customization.

2024 187

2024 Customer Experience Compost Loyalty Program 187

Modern Restaurant Management

NOVEMBER 29, 2022

Here’s an important – but often overlooked – truth for the restaurant industry: To make your customers to feel valued and appreciated, you must get their orders right! Perhaps they’re understaffed and struggling to keep up with incoming orders. Why is order accuracy so important for a restaurant?

Ordering 224

Ordering Employee Relations Online Ordering Customer Service 224

Thrive POS

APRIL 6, 2023

Pizza delivery has come a long way since the days of hand-written orders and phone calls. With the advent of online ordering and delivery apps, the industry has seen significant growth and change in recent years.

POS 137

POS Innovation Delivery Online Ordering 137

Modern Restaurant Management

AUGUST 30, 2021

Now, with consumer behavior increasingly shifting toward intuitive and automated restaurant experiences, Canadian brands are faced with the need for the support, flexibility and efficiency of the right technology suite in order to confidently and successfully expand into the U.S. Perfecting Off-Premise and Mobile Integration.

Innovation 195

Innovation Technology Franchise Franchising 195

Modern Restaurant Management

MARCH 5, 2021

A well-designed restaurant website will help bring guests from online into your restaurant’s front door. Ordering Online. The COVID-19 pandemic has more than doubled online food ordering and delivery. If ordering online is now a major part of your business, then you want this to stand out more.

Mobile Ordering 194

Mobile Ordering Online Ordering Social Media Customer Experience 194

Modern Restaurant Management

MARCH 29, 2024

By identifying high-margin dishes and eliminating underperforming ones, you can simplify your menu, reduce waste, and maintain the integrity of your culinary offerings. Restaurants, bars, and nightlife are an integral part of the community, and it's up to us to ensure their continued vitality. It's about quality over quantity.

Online Ordering 108

Online Ordering Innovation Events Customer Service 108

Modern Restaurant Management

NOVEMBER 28, 2022

For many, that solution lies in technology such as self-service kiosks, QR codes, and online ordering. Solutions like self-ordering technology have several benefits, like increasing revenue through algorithmically programmed upselling technology.

2023 200

2023 Technology Loyalty Program Mobile Ordering 200

Deliverect

APRIL 9, 2021

Founded in the Netherlands in the year 2000, Takeaway.com specializes in online food ordering and home delivery. In 2020, the company merged with Just Eat to form one of the leading global online food delivery companies, Just Eat Takeaway.com. Once your restaurant is listed on Takeaway.com, you can start receiving orders.

Online Ordering 148

Online Ordering Mobile Ordering Point of Sale POS 148

ChowNow

OCTOBER 19, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. ChowNow’s integration to Square allows restaurants to receive and fulfill every order into one POS and simplify their operations.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Modern Restaurant Management

JUNE 24, 2020

Some of those challenges, particularly for smaller, local restaurants, include implementing online ordering, creating a digital presence, and offering delivery for the first time. Even before current events arose, online ordering capabilities and digital touchpoints were becoming nearly ubiquitous.

Online Ordering 231

Online Ordering Ordering Coupons Social Media 231

Modern Restaurant Management

JULY 5, 2023

This trend is primarily driven by advancements in point of sale (POS) systems and the availability of white label, plug-and-play online ordering systems. Every new way of interacting with a guest is an opportunity to increase frequency and average order value. Virtual hospitality could also lead to more streams of revenue.

Hospitality 178

Hospitality Customer Experience Loyalty Program Customer Service 178

ChowNow

FEBRUARY 14, 2024

More and more restaurants are launching their own websites, mobile apps, and online ordering channels. So much so that diners go out of their way to order directly from restaurants they love. We’re always looking for new ways to help restaurants get more from their online ordering and boost their revenue streams.

Website Management 78

Website Management SEO Mobile Ordering Online Ordering 78

ChowNow

OCTOBER 18, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. ChowNow’s integration to Square allows restaurants to receive and fulfill every order into one POS and simplify their operations.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Modern Restaurant Management

MARCH 25, 2021

In just three weeks, they created a native solution that allowed Clover restaurant merchants to enable online ordering for delivery or curbside pickup. This digital innovation has been helpful for small business, with roughly 20 percent of all transaction volume for Clover restaurants running through online ordering.

Mobile Ordering 245

Mobile Ordering Online Ordering Small Business Customer Experience 245

Modern Restaurant Management

APRIL 2, 2021

Although they did have online ordering in place utilizing third-party delivery services, the processes were not efficient and changes needed to be made to successfully manage the influx of online orders, owner Dani Mai explained. In May 2020, Pho MPH’s online order count totaled just 92. ”

Online Ordering 200

Online Ordering Website Management Social Media Customer Service 200

Modern Restaurant Management

JULY 28, 2022

Some great examples for restaurants are: How often the customer orders. What the customer orders. Which of your locations the customer orders from most. What the customer orders. How the customer prefers to order (for delivery, for pick-up or to dine-in). How many people does the customer orders for at a time.

Loyalty Program 206

Loyalty Program Mobile Ordering Email Marketing Online Ordering 206

Restaurant Technology Guys

FEBRUARY 28, 2023

Maximize your restaurant's efficiency and profitability with the right POS integrations! From online ordering to employee management and mobile payment processing, we cover the basics to help you stay ahead of the competition.

POS 119

POS Mobile Ordering Online Ordering Technology 119

Modern Restaurant Management

MARCH 13, 2024

These skills include digital literacy for managing online orders and reservations, exceptional customer service, and culinary expertise for more efficient and high-quality food preparation. This can ultimately lead to lower customer satisfaction and loyalty. Robots: Friend or Foe?

Loyalty Program 194

Loyalty Program Customer Service Customer Experience 2024 194

Modern Restaurant Management

APRIL 5, 2022

As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms. As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared.

Online Ordering 194

Online Ordering Point of Sale Website Management Inventory 194

Modern Restaurant Management

JUNE 1, 2021

Just a few short years ago, customers paid for their meals in cash or credit cards, orders were totaled on analog cash registers, and customers called restaurants to place orders over the landline phone. The New Norm: Text to Order. These solutions work in tandem, making it easier than ever for customers to order and pay.

Ordering 179

Ordering Technology Mobile Ordering Online Ordering 179

Modern Restaurant Management

SEPTEMBER 14, 2020

Given the persistent uncertainty, now is also a good time to upgrade the customer experience and streamline operations with better online ordering, delivery and/or curbside pickup processes. You can also ask staff to complete online questionnaires to assess COVID-19 risks. Optimizing Online Ordering.

Online Ordering 195

Online Ordering Kitchen Safety Food Safety Customer Experience 195

Modern Restaurant Management

DECEMBER 26, 2023

In 2023, the restaurant industry experienced a remarkable transformation, driven by the rapid integration of advanced technologies. Technology Integration – Restaurants leveraged AI, IoT, 5G, and quantum computing to optimize operations, enhance inventory management, streamline supply chains, improve food safety, and more.

Dietary Restrictions 122

Dietary Restrictions 2024 Food Safety Food Supply 122

Modern Restaurant Management

FEBRUARY 3, 2022

From managing an off-premise presence with online ordering platforms to navigating the labor shortage and keeping costs down, it’s clear from the emerging trends we are seeing that technology is at the heart of helping FSRs not only survive but make gains during these extremely challenging times.”

Loyalty Program 192

Loyalty Program Online Ordering Cash Management Point of Sale 192

Modern Restaurant Management

APRIL 27, 2023

Numerous online ordering systems are especially well positioned to bring AI to scale in the restaurant industry as these systems hold data on menus, promotions, loyalty, customers, website, integrations into social media and POS. Finally, SMB restaurants are a passionate group.

Technology 88

Technology Social Media Online Ordering Website Management 88