The Restaurant Times

JULY 6, 2023

David’s early career in the restaurant and hotel industries included working with and for some of the most iconic brands and leaders in their respective industries, where he learned how to strategically accelerate sustainable brand expansion. David Bloom is the Chief Development and Operating Officer of Capriotti’s and Wing Zone.

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Franchise Franchising Fast Casual Casual 52

Modern Restaurant Management

SEPTEMBER 15, 2021

Despite this, four in 10 Canadians are still tentative about eating in-person and plan to postpone their first in-person dining experience for anywhere between a few months of reopening, to sometime in 2022. Hiring Crisis Facts. Among beauty shop owners, 59 percent struggled to hire help in July. In September, that figure is 74 percent.

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2021 Loyalty Program Retail Online Ordering 175

Apicbase

DECEMBER 8, 2022

If there was ever any doubt about whether people would still go out to restaurants, that doubt has since subsided. Additionally, hygiene and food safety standards are still very much on people’s minds (as they should be!), so don’t forget to show customers these are still at the top of your priority list. Value for money is key.

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2023 Food Supply Online Ordering Kitchen Safety 52

Modern Restaurant Management

JANUARY 15, 2020

” Bigger Picture Still Shows Some Sales Growth for Restaurants. Given the traffic challenges facing the industry, stronger and sustained long-term sales growth is really not an option,” said Fernandez. This segment is also driven by expense account users that continue to entertain their clients as a key business strategy.

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2020 Point of Sale Online Ordering Consumer Goods 95

Modern Restaurant Management

DECEMBER 21, 2020

This year we learned that guests are still seeking that experience even if it needs to move outside of the traditional indoor restaurant setting. That only compounded the challenge for brands to reach consumers with updates, including the fact that they were still open for pick-up and delivery. Dennis Becker, CEO, Mobivity.

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2020 Online Ordering Fast Casual Cash Management 158

Kounta

NOVEMBER 10, 2019

Data from The Australian Bureau of Statistics shows profit margins across the food services sector at 5% and falling, with only slightly more than half of businesses still open after four years. 64% would return to a Café if it offered a loyalty program or rewards, and 28% would consider returning. for a speciality cup.

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Loyalty Program Café Customer Service Customer Experience 63

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. This latest report offers a year in review of shifting consumer restaurant habits precipitated by the pandemic. Fast Casual.

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2021 Fast Casual Mobile Ordering Guest Recovery 186

Modern Restaurant Management

JUNE 18, 2020

consumers visited bars/restaurants for a meal at least once every two weeks, revealing there is still much more capacity to fill. With a strong swing towards sustainable restaurants coming, it could well be time to think about how you can make your establishment as sustainable as possible. Return to on-premise.

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2020 Guest Recovery Kitchen Safety Online Ordering 159

Perfect Daily Grind

AUGUST 5, 2022

Although dry conditions may affect next year’s crop, it’s still expected to hit 71 million bags. The first offering is a medium roast house blend. September arabica coffee futures fall despite rise in Colombian exports. AeroPress launches stainless steel reusable filter. American consumers saw a 9.8%

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2023 2022 Compost Events 133

Modern Restaurant Management

OCTOBER 4, 2021

The findings have offered insight into consumer expectations to support restaurant brands as they work to navigate ongoing operating, social, and economic shifts over the past year and a half. The majority (54 percent) state that mobile apps don’t offer a complete list of menu items or customization options.

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2021 Fast Casual Mobile Ordering Social Media 157

Deliverect

SEPTEMBER 5, 2019

Don’t be afraid to optimize your menu for delivery – that often means not offering certain dishes or items that you do serve on-site. Why (branded) packaging is key. Branded packaging for takeaway is simple to achieve and effective, as it can really get people talking about your brand and product(s). Timing is a priority.

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Customer Experience Delivery Social Media Online Ordering 63

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. million over the next five years to build and sustain the program. QDOBA's New Concept. designed with high-rent urban areas in mind.

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Franchise Franchising Loyalty Program Kitchen Safety 128

The Food Corridor

MARCH 27, 2023

It offers certain advantages over offering delivery from a traditional brick-and-mortar restaurant. Even more bullish, Euromonitor suggests the market could reach $1 trillion by 2030 , benefiting from cheaper, more reliable delivery and taking large chunks out of drive-thru and other takeaway food segments.

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Kitchen Safety Delivery Online Ordering Food Order 59

Apicbase

MARCH 31, 2023

While Germany has long been considered a country offering many traditional dishes, there are now an increasing number of restaurants popping up that are bringing new flavours to the table. Hans im Glück offers a creative interpretation of the ‘burger’ for the health-conscious crowd. Nordsee is one of them.

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

Takeaway Solutions

JUNE 8, 2018

Moreover, there is a great benefit in offering online delivery, since it allows new swathes of customers to try your restaurant in the convenience of their own home. Moreover, there is a great benefit in offering online delivery, since it allows new swathes of customers to try your restaurant in the convenience of their own home.

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Online Ordering Ordering Delivery Sustainability 60

Modern Restaurant Management

JULY 1, 2020

Key findings for the restaurant industry include: Restaurant Closures Data. Takeout and delivery has continued to sustain interest on Yelp, still up 148 percent based on consumer interest relative to pre-pandemic levels. As of June 15, there were nearly 140,000 total business closures on Yelp since March 1.

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2020 Travel Food Safety Consumer Goods 178

Modern Restaurant Management

NOVEMBER 17, 2020

The survey insights show how the hospitality and event industry can pivot their offerings to cater to consumer preferences. Key findings include: People generally stay home for their holiday meals and they are not changing that this year, except they may be having smaller gatherings or opting for a virtual celebration.

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2020 Mobile Ordering Online Ordering Merchandise 134

Modern Restaurant Management

MAY 17, 2021

Consumers Still Cautious. Consumers’ decisions to support local outlets, and visit their favorite places are key drivers for this behavior. Food Led Occasions Driving Visits. 67 percent of consumers have visited the On Premise for food led occasions since venues reopened and 22 percent have visited for drink led occasions.

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2021 Consumer Goods Small Business Fine Dining 189

Modern Restaurant Management

MARCH 3, 2023

A Return to Normal The National Restaurant Association released its 2023 State of the Restaurant Industry report, which examines key factors impacting the industry including the current state of the economy, operations, workforce, and food and menu trends to forecast sales and market trends for the year ahead. million by the end of 2023.

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2023 2022 Consumer Goods Point of Sale 199

Modern Restaurant Management

AUGUST 31, 2021

The comparable week last year (to August 22 2020), while in recovery compared to the height of restrictions, was still lower than the same week in 2019. Daily velocities have fluctuated across all key states over the past two weeks, with a general slightly negative trend over most days due to people spending slightly less when out.

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2021 Point of Sale White Paper 2019 134

Modern Restaurant Management

JUNE 15, 2021

While some larger metros are still behind in diner volume, we are seeing many other cities bounce back and perform better than in pre-pandemic months, even after many experienced a second dip in the winter when COVID-19 cases increased. This shows bar staff play a key role in cocktail sales in the On Premise.

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2021 Fast Casual Online Ordering Consumer Goods 193

Apicbase

FEBRUARY 29, 2024

Labour shortages are still a serious issue but are improving: in 2023, 82% of US restaurateurs reported being short-staffed , down from 97% in 2022. At first glance, some stats might seem to contradict each other. Often, this is because the people surveyed vary in age and location. Restaurant sales in the US grew from $842.3 billion by 2030.

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2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

AUGUST 3, 2020

Hot takeout summer: While 63 percent of respondents have canceled vacation travel due to COVID, 71 percent are still planning to take some vacation this summer. Mexican was the food Americans missed the most : 82 percent of respondents miss eating at least one type of cuisine because it is too difficult to prepare at home.

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2020 Franchise Franchising Food Order 176

Apicbase

JANUARY 13, 2023

OUR TOP 10 In 2022, 31% of restaurants cut the number of menu items on offer to deal with the inflation and rising food costs. To combat inflation in 2022, 39% of restaurants started tracking the price of key ingredients; 22% adjusted the number of vendors; 36% increased menu prices. Let’s dig in. billion by 2028.

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2023 Operations Management Management 52

Modern Restaurant Management

MARCH 16, 2020

“There are still a lot of unknowns to fully determine the impact of the coronavirus on the supply chain,” NRF Vice President for Supply Chain and Customs Policy Jonathan Gold said. But there are still issues affecting cargo movement, including the availability of truck drivers to move cargo to Chinese ports. That was up 5.7

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Mobile Ordering Online Ordering Point of Sale POS 105

Modern Restaurant Management

AUGUST 2, 2021

52 percent of minority-owned small businesses still could not afford their rent in July. With the Eviction Moratorium coming to an end on July 31st, worries are escalating about the small business owners who still can’t cover monthly rent payments and/or have back rent to pay. Rent Struggle Is Real.

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2021 Point of Sale Equipment 2019 178

Modern Restaurant Management

MARCH 1, 2022

percent, and it’s clear that net sales performance was sustained by average check growth. With feedback from more than 8,000 consumers, here are key insights to drive app adoption and increase consumer loyalty. Surprisingly, 2021 traffic also was even with or slightly lower when compared to the highly volatile 2020.

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Loyalty Program Mobile Ordering Download Food Order 172

Deliverect

JANUARY 7, 2020

Relative to the rest of the world, Spain is not the most attractive country for food delivery (and for a cloud kitchen, specifically) for many reasons: Spaniards have very high quality standards when it comes to food and cooking is part of the Spanish DNA, so abandoning the kitchen completely is still going to take some time.

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Delivery Food Online Ordering Food Order 101

Modern Restaurant Management

OCTOBER 31, 2019

Some key menu trends and takeaways include: If you’re not including substantial and delicious vegan options, you could be missing out on a lot of business. They also analyzed how their national menu trends compared to the menus of their James Beard award-winning customers. Optimizing wait time is critical, the study found.

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2019 Mobile Ordering Online Ordering Customer Experience 135

Modern Restaurant Management

APRIL 1, 2021

Some of the other significant takeaways from the AlixPartners research include: “Most Anxious” consumers are in every country, led by the U.S. Motus released its 2021 State of Delivery Report , which reveals key data related to current delivery trends. No less than 44 percent of the consumers in the U.S. State of Delivery.

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2021 2025 Mobile Ordering Online Ordering 110

Modern Restaurant Management

FEBRUARY 1, 2021

For more restaurant industry performance data visit the Restaurant Industry Snapshot: December Ends 2020 with Exasperating Sales Results; Final Week Offers Reasons for Optimism. Analyzing guest sentiment by attribute for top performing limited-service companies offers insight into what guests value the most in this environment.

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2021 Point of Sale Guest Recovery Travel 125

Modern Restaurant Management

NOVEMBER 2, 2020

Nearly half of respondents said they would last less than a year, with 28 percent saying they would last between four and six months – enough to sustain through the winter. survey found that of the restaurants who are operating at less than full capacity, only 29 percent said they could keep their doors open indefinitely.

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2020 Mobile Ordering Hotels Food Safety 219

Modern Restaurant Management

JUNE 8, 2020

Key takeaways include: Borrowers now have 24 weeks to use the funds instead of eight. Borrowers who have loans can still use the eight-week rule.). US Foods offers a suite of resources and tools as part of the company’s “Make It Now” platform including its Restaurant Reopening Blueprint.

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Guest Recovery Food Safety Employee Relations Mobile Ordering 136

EATER

FEBRUARY 16, 2024

For the right price, the modern travel industry can ferry you to nearly any food scene on Earth in a matter of hours, and once you arrive, technology makes it seamless to find a serviceable restaurant, translate a menu, and examine photos of dishes before ordering. Haenyeo Chon storefronts. Diners enjoy midday seafood platters.

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2024 Tourism 2023 Fine Dining 97

Modern Restaurant Management

OCTOBER 15, 2019

Fine Dining Still Winning the Sales Growth Game. ” Small Relief For Management Retention, But Staffing Still Concerning. Even more encouraging for the industry was the fact that September’s positive growth, albeit small at 0.1 This is attributed to worsening same-store traffic growth. percent during the same period.

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2019 Point of Sale Small Business Consumer Goods 73