Modern Restaurant Management

MAY 15, 2024

a real person taking orders on a tablet/mobile device) 7 percent prefer an automated experience, ordering and paying in the drive-thru at a self-service kiosk To learn more, Modern Restaurant Management (MRM) magazine reached out to Chris Siefken, head of technology at Xenial. adults who vist QSRs and how they engage with the restaurants.

Mobile Ordering 88

Mobile Ordering Customer Service Customer Experience Technology 88

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

Technology 153

Technology Operations Loyalty Program Point of Sale 153

EATER

JANUARY 8, 2024

Especially when “going out for a subpar meal in town often costs the same, if not more,” Goodall points out. The latter lets you throw money at the problem, with the caveat that “catering” usually evokes steam tables of flavorless salmon that’s developed some sort of weird film over it. They can “turn [their] home into a restaurant.”

Catering 112

Catering Customer Service Point of Sale Social Media 112

Modern Restaurant Management

MARCH 15, 2023

Modern Restaurant Management (MRM) magazine asked Molly Burke, senior restaurant analyst, Capterra, for additional insights on the survey results. Modern Restaurant Management (MRM) magazine asked Molly Burke, senior restaurant analyst, Capterra, for additional insights on the survey results. The survey of more than 900 U.S.

Pricing 198

Pricing Consumer Goods Customer Experience Food Order 198

EATER

MAY 7, 2024

When she appears, standing in front of a well-designed kitchen set wearing an actual f **g apron, I can barely speak. But as I try to remember how to form sentences again, I look up and notice that the closet doors behind my desk are ajar, and perched right on the shelf just above my head are two stacks of my husband’s sorta-neatly folded underwear.

Social Media 84

Social Media Magazine Point of Sale 2007 84

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

DECEMBER 5, 2019

Bon Appetit magazine just launched a virtual restaurant in Chicago in partnership with Grubhub and Lettuce Entertain You, the Chicago-based restaurateur. Bon Appetit magazine just launched a virtual restaurant in Chicago in partnership with Grubhub and Lettuce Entertain You, the Chicago-based restaurateur. Is your network ready?

Delivery 157

Delivery Online Ordering Fast Casual Magazine 157

Modern Restaurant Management

DECEMBER 21, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights. Click here for the first part and here for the second one. Creators entering more fully into the on-premise business model are becoming better partners for their B2B customers.

2023 123

2023 2024 Insurance Employee Relations 123

BNG Point of Sale

AUGUST 27, 2021

With 1 million in annual sales, you can expect to earn $150K from pre-tax profits! . According to the trade publication PMQ Pizza Magazine, $46.34 Rumor has it that in the US, the most successful independent pizzerias focused on dine-in hit $2m, while franchised pizza deliveries in the US can reach as high as $3m in annual sales.

Point of Sale 52

Point of Sale Franchise Franchising Small Business 52

Focus POS

DECEMBER 22, 2021

FSR magazine reports that 60 percent of restaurants don’t make it past their first year, and 80 percent go out of business within five years. The pandemic caused added pressure in 2020, with sales down $239 billion from expected levels and employment dropping 3.1 With wages increasing to 34.6 Online ordering.

Management 146

Management Management Loyalty Program Online Ordering 146

Culinary Cues

OCTOBER 2, 2019

It is the chef, after all, who makes the newspapers and magazines, receives the applause from happy customers in the dining room, is respected and feared by all who knock on the kitchen door to make a sale, and is given credit for the restaurants success by managers and owners.

Point of Sale 255

Point of Sale Fine Dining Influencer Seasonal Menu 255

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. March Sales Decline. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Restaurant Engine

JUNE 15, 2020

Jonathan Maze, Editor-in-Chief of Restaurant Business Magazine, recently explained how Domino’s Pizza was able to deliver this incredible performance. And then of course, mobile ordering too, you know, to eliminate the pain-point of having to call your pizza delivery restaurant and wait on hold for like 10 minutes or whatever.”

2004 142

2004 Operations Mobile Ordering Online Ordering 142

EATER

JULY 8, 2022

Joules Garcia /Eater. Diners need to understand that things will never be as they were before the pandemic In the final six weeks of our pandemic-born restaurant, customers formed a line out the door and booked out dinner reservations weeks ahead. Regulars brought flowers and letters asking if we would reconsider closing.

Online Ordering 107

Online Ordering Seasonal Menu Customer Service Social Media 107

EATER

DECEMBER 4, 2020

Plus, the biggest TikTok food trend of the year, and more news to start your day Scott reportedly made $20 million from the deal, which also boosted sales for McDonald’s. same-store sales, a key indicator of a restaurant company’s health, swung from an 8.7% Photo by Jerritt Clark/Getty Images for McDonald’s. Food Network ].

2050 118

2050 Merchandise 2030 Point of Sale 118

Rocket Fuel

DECEMBER 9, 2022

A recent Drive-Thru report by QSR Magazine shared their findings by brand, and the results did not disappoint. Generate accurate sales forecasts Forecasting accurately is the number one key driver to ensuring your locations are staffed properly for busy spikes throughout the week and days.

2024 52

2024 Point of Sale Customer Service Seasonal Menu 52

Rocket Fuel

DECEMBER 9, 2022

A recent Drive-Thru report by QSR Magazine shared their findings by brand, and the results did not disappoint. Generate accurate sales forecasts. Some of the tools you’ll need to build an accurate forecast are: Your previous year’s sales, which are especially important during seasonal changes and holidays. The weather forecast.

2023 52

2023 Point of Sale Customer Service Seasonal Menu 52

Restaurant Engine

MAY 13, 2020

As of the two weeks ending May 9, sales at Georgia’s restaurants increased 102.5%. Including fast casual and takeout restaurants, Restaurant365 estimates that total restaurant sales are down 44% , which roughly aligns with Black Box Intelligence’s report of a 47% decrease during the same period. The result?

Point of Sale 106

Point of Sale Fast Casual Dine-in 2019 106

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead.

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

Future Food

NOVEMBER 16, 2020

Hospitality Mindset - A sales & service maximiser approach (Part 2). In part one of this article, I spoke about the customer’s timeless desire and appreciation of quality food and service and how this is the platform from which to drive food and hospitality sales. Let us be clear from the outset, it is all about sales.

Hospitality 78

Hospitality Point of Sale Café Customer Service 78

Goliath Consulting

MAY 8, 2020

Important points to consider before starting a catering program. As for profit, the percentage is largely variable dependent upon the business model, size, and marketing strategies, but high-end caterers have boasted impressive sales—a pretax profit of over 25% (3). But on average these numbers are much more modest.

Catering 99

Catering Point of Sale Delivery Customer Service 99

Modern Restaurant Management

FEBRUARY 10, 2020

Please send plant-based news to Modern Restaurant Management (MRM) magazine's Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. broadline foodservice sales of plant-based meat have grown 37 percent in the past year. Good Food Restaurant Scorecard. Despite skyrocketing demand for plant-based food across the U.S.,

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

Restaurant365

APRIL 16, 2021

QSR Magazine shares from a recent study that 70% of guests expect a restaurant’s website to offer online ordering. Part of being a successful restaurateur is by being forward thinking and quickly adapting to this fast-changing industry. Today, consumers want convenient and easy ways to order food from your restaurant.

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 192

2020 Influencer Point of Sale Food Safety 192

Foodable

MAY 19, 2020

In the latest episode of Taste Kitchen, host Paul Barron dives into the world of wine and delights his palate during a virtual wine tasting with Dan Pilkey, sommelier and midwest sales manager for Paul Hobbs Winery. The Wine Spectator rates this barrel-aged wine at an outstanding 93 points for its complexity of body and finish.

Point of Sale 67

Point of Sale 2017 2016 Magazine 67

Lavu

MARCH 26, 2020

Coming off a hard winter and hoping sales would pick up for catering businesses, this sudden hit of all events canceling has pushed some catering businesses to the brink. Sales to Retail Customers. What we need to do now is focus on what catering businesses can provide outside of their typical scope of business.

Catering 104

Catering Food Truck Retail Point of Sale 104

Perfect Daily Grind

SEPTEMBER 23, 2022

The event, which has been around for more than four decades, aims to be “the point of reference for innovations in the whole dessert-and-coffee foodservices sector” It’s scheduled to run from 21-25 January 2023 at the Rimini Expo Centre, Italy. Nominations close on 3 October. Tue, 20 Sep.

Workshop 130

Workshop 2022 Food Truck Events 130

EATER

AUGUST 31, 2022

Our freedom to move, organize, and protest, and at the most basic level, live comfortably, is all tied to bathroom access,” the feminist magazine Lux claimed in a recent piece about the lack of public bathrooms in cities worldwide. “Our There was debate about the merits of wall-mounted versus automatic versus chain-pull flush. “A

Fine Dining 144

Fine Dining Brewery Kitchen Safety Small Business 144

Perfect Daily Grind

SEPTEMBER 20, 2022

Over the past few years, coffee packaging has become more of a focus for roasters and consumers alike. With the increasing need to stand out from competitor brands on retail shelves, roasters are opting for different ways to produce high-quality packaging, such as digital printing. Eli Mahal is the Head of L&P Marketing for HP Indigo.

Sustainability 161

Sustainability Design Retail Technology 161

Open for Business

NOVEMBER 21, 2022

Restaurant technology has changed everything about the way people do business today. Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Here’s an overview of what’s available.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. The conventional approach of utilizing points-based reward systems is making way for a more personalized and gratifying model. Read the first part, here.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Here are their responses. Click here for part two. Anita Adams, CEO of Black Bear Diner. Dennis Becker, CEO, Mobivity.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

Modern Restaurant Management

MARCH 10, 2020

In response to Coronavirus concerns: Danny Meyer tweeted that The Modern would be closed for a day and every inch sanitized after a guest tested positive for COVID-19, despite being told by the NYS Health Commissioner says no risk of transmission; “Team & guests come first,” the hospitality leader concluded. Eat healthier.”

Kitchen Safety 206

Kitchen Safety Food Safety Cash Management Food Supply 206

Restaurant Engine

AUGUST 20, 2020

One in four restaurants will permanently close by the end of the year, costing the country millions of jobs and at least one full percentage point of GDP. All of these companies have strong drive-through installations that have buoyed sales. Staff reporting on this subject earned the title and cover of Forbes magazine.

Operations 76

Operations Government Point of Sale Franchise 76

Modern Restaurant Management

NOVEMBER 15, 2022

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their insights on whether there is an effective way to raise menu prices, any alternative and how can you do so without alienating guests. Ben Johnston is the Chief Operating Officer of Kapitus.

Pricing 196

Pricing Food Supply Seasonal Menu Menu 196

7 Shifts

SEPTEMBER 19, 2022

But we're at an inflection point in the restaurant industry. While money isn't everything, it's long been one of the biggest pain points for restaurant workers. Turnover in restaurants is as high as ever. Labor shortages, health crises, and general economic trends have made it a struggle — and restaurants need help. Table of Contents.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195