7 Shifts

FEBRUARY 7, 2024

The restaurant tech industry is growing, with software and services designed to streamline almost every aspect of your business. Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. All of this (and more!)

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Open for Business

MAY 4, 2023

We think the food going down our throats is the product,” says Ryan Giffen, assistant professor of hospitality management at California State University at Long Beach, in the Washington Post. Leveling up the dining experience and taking feedback seriously can turn guests into evangelists for your brand. But you’ve got to act quickly.

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. I think I was most surprised by the fact that 72 percent of FSR operators said they had a dedicated website – I thought this would be higher. What results did you find surprising and why?

2024 199

2024 Online Ordering Website Management 2023 199

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. There are more options for eating out than ever before. And the big restaurant brands are only getting bigger , making it even harder to stand out.

Seating 222

Seating Email Marketing Marketing SEO 222

7 Shifts

NOVEMBER 9, 2022

Benefits of Having an Engaging Newsletter for Your Restaurant Business. It helps in business promotion. An email newsletter allows your business to communicate regularly with customers outside of your restaurant's four walls. Before you set out to do anything, plan accordingly. Benefits of having an engaging newsletter.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

7 Shifts

JULY 16, 2021

Write a Coffee Shop Business Plan. This step and research component is the foundation behind your business, and should be taken seriously! Take it one step further by diving into their lifestyle habits and spending patterns. Visit them to learn more about what drives their business. Competition and neighboring businesses.

License 461

License Hiring Equipment Point of Sale 461

7 Shifts

AUGUST 18, 2021

Show them you value their loyalty by remembering their name or striking a conversation over a topic you've previously chatted about. Small gestures like these will make your service go from good to great. Take orders with care. When you're taking your customers' orders, make sure you're doing so with attention and care.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

7 Shifts

MARCH 30, 2022

If you don't think you need to advertise to the customers who are already at your restaurant, you're missing out on a huge revenue opportunity. Take advantage of your real estate to get customers in the door. Take advantage of your real estate to get customers in the door. Does your restaurant have a sign out front?

Advertising 370

Advertising 2022 Social Media Email Marketing 370

7 Shifts

MARCH 10, 2022

Restaurant technology has revolutionized the way that restaurants are managed - replacing arduous and tedious task management with efficiency, automation, and clarity. In 2022, there aren't many areas in restaurant management that can't be made better with technology. Top Restaurant Management Apps. Try 7shifts for Free.

Management 195

Management Management Operations Point of Sale 195

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Job opportunities expanded, with over 2.6

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

JUNE 19, 2020

Leaders across all business sectors are accomplishing changes in days or weeks that normally would have taken months or years. Those pivots are also reflected in the digital world, in which websites that previously offered little more than a business’s name, address and phone number now have much higher consumer requirements.

Website Management 191

Website Management Loyalty Program Front of House Point of Sale 191

Modern Restaurant Management

OCTOBER 28, 2021

These media should be leveraged to communicate in a style and voice that is authentic to your business and your policies so there is no guesswork on the part of your customers. They run the gamut, from signage at the host stand and the restaurant website, to the restaurant’s social media pages and customer email list or loyalty program.

Communication 198

Communication Social Media Menu Loyalty Program 198

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Additional funding has been allocated for the Paycheck Protection Program (PPP ). Small Business Administration (SBA) Jovita Carranza and U.S.

Webinar 191

Webinar Mobile Ordering Loyalty Program Online Ordering 191

Modern Restaurant Management

AUGUST 19, 2020

To discuss this topic in more detail join “Restaurant of the Future: How to Take Advantage of the Digital Transformation,” a panel discussion about how technology spurred by COVID-19 will help shape the way restaurants operate, will take place on Thursday, Aug. 20 at 4 p.m. EST. Space is limited, click here to register.

Kitchen Safety 225

Kitchen Safety Food Safety Loyalty Program Technology 225

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Additional funding has been allocated for the Paycheck Protection Program (PPP ). Small Business Administration (SBA) Jovita Carranza and U.S.

Webinar 180

Webinar Loyalty Program Online Ordering Social Media 180

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association-managed site also provides a direct connection to the industry’s grassroots engagement platform.

Online Ordering 209

Online Ordering Back of House Customer Service Small Business 209

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able. Mixed take-out bag.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Future Food

SEPTEMBER 6, 2023

As the cost of living pressures continue to bite in Australia, consumers are becoming increasingly discerning about where, when and how much of their disposable income they spend on eating out. Sustainability of F&B businesses can be seen as an indicator of how the above cost of living pressures are realised.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Goliath Consulting

MAY 19, 2020

And while a little competition never hurts, continuing investments in your catering program will be paramount to your business’s success. Here are four strategies you can use in your existing catering business to gain a competitive edge in the crowded catering landscape. TAKE ADVANTAGE OF TRENDS. INVEST IN TECH.

Catering 151

Catering Social Media Loyalty Program Online Ordering 151

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 192

2021 Loyalty Program Coupons Fast Casual 192

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Future Food

SEPTEMBER 4, 2023

As the cost of living pressures continue to bite in Australia, consumers are becoming increasingly discerning about where, when and how much of their disposable income they spend on eating out. Sustainability of F&B businesses can be seen as an indicator of how the above cost of living pressures are realised.

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. The Main Course. Restaurant of the Future Panel. 20 at 4 p.m.

Kitchen Safety 201

Kitchen Safety Loyalty Program Delivery Customer Service 201

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. As a result, this transaction is not expected to have any material impact on the ongoing integration of the Food Group business, which remains on track.

Bar 133

Bar Cash Management Loyalty Program Point of Sale 133

Sling

SEPTEMBER 6, 2021

A well-designed restaurant website is the cornerstone of this online presence and can serve to both attract new customers and build loyalty in existing customers. But how do you create an inspiring restaurant website? What should you include and what should you leave out? Effective Restaurant Websites.

Website Management 78

Website Management Loyalty Program Online Ordering Mobile Ordering 78

Sling

JULY 4, 2021

Then, like the video you shot, display them on all your social media channels, on your website, and in your blog posts. Set out a table tent that offers a free dessert if the customer texts a certain word (like “dessert”) to your number. Use that contact information to send out weekly specials to keep customers coming back.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Modern Restaurant Management

APRIL 20, 2020

ezCater launched Feed the Front Line , a program that helps anyone contribute meals to healthcare workers fighting coronavirus. In just over a week, the program has already sent more than 20,000 meals to 145 hospitals across the country. ” Small Brand, Big Heart. Feed the Front Line. And it keeps my staff working.”

Healthcare 171

Healthcare Kitchen Safety Loyalty Program Small Business 171

The Restaurant Times

JANUARY 14, 2022

This calamitous state of affairs emphasizes the dire need for an improved food management system. So, adequate food waste management measures in restaurants can do wonders for the overall food waste reduction goal. Write a Business Plan. It is wise to create a detailed business plan before treading into the business.

Waste 98

Waste License Loyalty Program Website Management 98

Modern Restaurant Management

APRIL 15, 2020

Modern Restaurant Management (MRM) wanted to get a pulse on how restaurant operations have changed due to the COVID-19 outbreak. How have your business operations changed since COVID-19 outbreak? What have you done to pivot the business model? Collins : We initially shifted our focus to a QSR mentality as our new business model.

Food Safety 198

Food Safety Social Media Loyalty Program Consumer Goods 198

Modern Restaurant Management

JULY 7, 2020

Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP). "We urge federal policymakers to dive into it to determine how best to devise support for small businesses like restaurants that are clearly on the ropes. .

Mobile Ordering 179

Mobile Ordering Restaurant Law Seating Customer Service 179

Modern Restaurant Management

SEPTEMBER 14, 2021

Cyndi directs the activities of employees in the accounting department to manage the accounting process through financial statements and is responsible for the overall management of the corporate office. In 1991 she was promoted to Accounting Manager and in 2009 to Director of Accounting.

Food 168

Food Tip Distribution Guest Recovery Food Safety 168

Touch Bistro

MAY 18, 2021

Not only does email marketing generate great results for businesses, but it’s also one of the easiest forms of marketing to execute. When looking for an ESP for your restaurant, your best bet is to choose a service that’s integrated with your restaurant loyalty program (if you have one). Make a Plan. Establish Your Brand.

Email Marketing 97

Email Marketing Marketing Loyalty Program Mobile Ordering 97

Modern Restaurant Management

DECEMBER 4, 2020

The COVID-19 pandemic has impacted a number of businesses, but few harder than the restaurant industry. “They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University.

Loyalty Program 125

Loyalty Program Fast Casual Online Ordering Consumer Goods 125

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” Tyga Bites Launches.

Food Safety 207

Food Safety Mobile Ordering Online Ordering Kitchen Safety 207

Modern Restaurant Management

JUNE 24, 2020

In this edition of MRM News Bites, we feature help for small business owners and products for the 'new normal' for restaurants as they reopen. Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website.

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Sling

FEBRUARY 17, 2021

Your business needs good employees. How To Find Employees For Your Business. 1) Give Your Business An Identity. Finding employees often starts, not with a job posting or a help-wanted ad, but with your business’s identity. Maybe your business is “work hard, play hard”. It’s a simple truth. Source: BetterTeam.com.

Website Management 107

Website Management Social Media Tip Distribution Hiring 107

Touch Bistro

APRIL 27, 2021

The best restaurant websites all have one thing in common: they make it incredibly easy for online visitors to find what they’re looking for. This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment. Elements of Great Restaurant Websites.

Design 92

Design 2021 Online Ordering Website Management 92