Modern Restaurant Management

FEBRUARY 20, 2024

Until now, restaurants have primarily focused on customer experience when considering payments technology, but the emergence of new and developing worker payment programs can impact and improve the restaurant worker experience. Restaurant workers have to interact with a POS system countless times in a day. Increased retention.

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Technology Cash Management Customer Experience POS 120

Modern Restaurant Management

OCTOBER 20, 2023

To attract customers while accommodating tightened budgets, restaurants should consider employing marketing strategies that leverage data-driven insights to tailor messaging according to consumer needs. Through cookies and pixels, marketers have collected consumer data as they navigated the rise of the Internet.

Marketing 189

Marketing Loyalty Program Email Marketing Coupons 189

Restaurant Technology Guys

APRIL 26, 2023

We are excited to announce that the Restaurant Technology Guys Podcast and blog are now on YouTube! You can now watch our episodes and get insights from industry experts on how to leverage technology to grow your restaurant business. The post Restaurant Technology Guys are on YouTube appeared first on Restaurant Technology Guys.

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Technology Loyalty Program Demo Online Ordering 100

Modern Restaurant Management

OCTOBER 26, 2023

With the rise of on-demand delivery and easy-to-use checkout technology driving consumer demand for quick service, restaurant operators are implementing modern payment solutions that provide a more seamless and customer-friendly dining experience ahead of the busy holiday shopping season. In the U.S.

Customer Experience 182

Customer Experience Loyalty Program Mobile Ordering Point of Sale 182

Modern Restaurant Management

APRIL 10, 2024

The restaurant equity market also showed signs of recovery, with healthy market debuts from Cava and Dutch Bros. Leverage Data to Personalize Experiences Every day, restaurants generate vast volumes of data from their point-of-sale (POS) systems. And despite warnings of an imminent recession at the end of 2022, the U.S.

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2023 2024 Loyalty Program Point of Sale 177

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

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2024 Loyalty Program Cash Management Customer Experience 208

Focus POS

JANUARY 18, 2022

4 Ways to Upgrade Your Restaurant Technology in 2022. Whether it be an upgrade or adding new to your business, here are four major restaurant technologies you should consider in the new year. Mobile POS. Offer a new level of customer service by speeding up checkout times with mobile POS systems. Cloud Storage Loyalty.

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2022 Technology Loyalty Program 2025 78

Modern Restaurant Management

OCTOBER 11, 2021

With colder weather right around the corner for many parts of the country, now is the time for restaurant owners to utilize their POS technology to maximize outdoor dining profits and capitalize on the end of summer season. Actionable Insights Gathered by POS Data. Customized and Tailored Promotions.

Outdoor 184

Outdoor POS Front of House Seasonal Menu 184

Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. Here are the ways technology is revolutionizing the culinary world through. Using cutting-edge technology positions restaurants to unlock a wealth of prospects to enhance the customer experience.

Loyalty Program 164

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 164

Focus POS

SEPTEMBER 10, 2020

Industry-Focused POS. Look for POS software made specifically to handle the industry challenges you face on a daily basis, and the data necessary to identify and solve those challenges. Cloud-based POS is especially important. Download our free ebook: 4 New Must-Have Technologies for Your Restaurant. Loyalty program.

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POS Loyalty Program Email Marketing Mobile Ordering 97

Mad Mobile

JUNE 7, 2024

Fortunately, modern bar POS systems can help you make it all happen. If you’re struggling to understand the psychology behind your customers’ decisions, your bar’s POS data could hold the key to success. Data points to mine Bar POS data can offer insights into the psychology behind your customers’ decisions and preferences.

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POS Bar Loyalty Program Point of Sale 40

The Restaurant Times

JANUARY 26, 2023

A traditional point of sale (POS) used to be a restaurant billing software that processed orders and produced receipts. But as cloud technology developed, the basic POS system transformed into a full-fledged restaurant management system. This adds a layer of complexity to POS systems. Read along!

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POS 2023 Loyalty Program Point of Sale 59

Focus POS

JANUARY 15, 2020

When a technology solution affects as many areas of business as your restaurant POS system does, it can be difficult to track the true return on investment (ROI) that it offers. The first step to understanding the true ROI from a restaurant POS system is to determine quantifiable factors that are influenced by the POS.

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POS Front of House Loyalty Program Inventory 151

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It all starts with a great marketing plan. Your marketing plan is the cornerstone of your restaurant's success and business plan. Marketing Plan Template.

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Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

DECEMBER 5, 2022

Contactless payment solutions drive operators’ revenue and elevate customer experiences, but how can the technology set restaurants up for long-term success? The restaurant industry has perhaps seen higher adoption rates of this technology than any other industry. Thinking Long Term When Evaluating Restaurant Technologies.

Loyalty Program 217

Loyalty Program Mobile Ordering Employee Relations Customer Experience 217

Lavu

MARCH 6, 2020

To improve restaurant customer engagement and satisfaction, restaurant leverage should technology to offer better services. At the heart of restaurant technology for marketing is customer analytics. The aim is to encourage repeat customers and cultivate customer loyalty. Integrating POS systems on mobile devices.

Technology 78

Technology Marketing Loyalty Program Social Media 78

Open for Business

NOVEMBER 21, 2022

Restaurant technology has changed everything about the way people do business today. It can sync with a loyalty program. It empowers restaurant owners to send highly targeted marketing messages. Technology in the restaurant industry makes wait times less frustrating for guests. POS system. Digital waitlist.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

JULY 12, 2022

Reach guests choosing to order-in by creating a Restaurant Week takeout menu—all you need is online ordering technology that enables you to pace and fulfill to-go orders while also serving a full dining room (providing you with two revenue streams). Be In Charge of Your Own Marketing. Do More with Less with Technology.

Loyalty Program 212

Loyalty Program Online Ordering Point of Sale Customer Experience 212

Squirrel Systems

NOVEMBER 30, 2023

When a restaurant is considering technology purchases, it’s crucial to prioritize investments based on the specific needs and goals of the business. Here’s a guideline on how a restaurant can prioritize technology purchases: Understand Business Goals and Needs: Identify the specific goals and challenges of the restaurant.

Technology 52

Technology Mobile Ordering Loyalty Program Customer Experience 52

Modern Restaurant Management

MAY 15, 2023

This type of next-generation restaurant architecture helps restaurants adapt to changing market and consumer needs, making it simple to serve guests anytime, anywhere, while making operations easier. Dole Out Digital Deals Growing your digital presence enables you to level up your loyalty program and marketing campaigns.

Customer Experience 190

Customer Experience Delivery Loyalty Program Mobile Ordering 190

Modern Restaurant Management

JUNE 1, 2021

Now, orders are still being placed via phone, but calls have been swapped out for texts, mobile apps or online, cash registers have been upgraded to more robust technology systems, and contactless payment options are all the rage. Maximize Throughput with Tablet POS.

Ordering 177

Ordering Technology Mobile Ordering Online Ordering 177

Bingage

APRIL 14, 2021

Then being a restaurant owner, why wouldn’t you prefer the latest restaurant technology for the business’s smooth operation & long-term growth. POS Systems has changed the pattern of how the restaurant industry works. To be updated and evolv e the latest technology, POS software is being designed for this purpose.

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POS Loyalty Program Online Ordering Point of Sale 97

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. This agility is crucial for staying relevant in a market where culinary innovation is critical.

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2024 Technology Menu Mobile Ordering 52

Focus POS

DECEMBER 19, 2019

CTA link: Get your free buyer’s guide: Focus POS Systems. Choose hospitality POS software with cloud functionality so that you can view your data and manage your business remotely, wherever you are and at any time through any internet-connected device. Loyalty and Marketing Tools. Add employees. Edit time cards.

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POS Hospitality 2020 Loyalty Program 107

Mad Mobile

FEBRUARY 29, 2024

A good POS system can help you keep your customers and employees happy with speedy, accurate service. While legacy POS systems are clunky and expensive to maintain, new cloud-based systems are flexible and easy to customize. In the cloud-based POS space, systems are designed for every type of restaurant and bar.

POS 40

POS Bar Brewery Customer Service 40

Modern Restaurant Management

FEBRUARY 3, 2022

From managing an off-premise presence with online ordering platforms to navigating the labor shortage and keeping costs down, it’s clear from the emerging trends we are seeing that technology is at the heart of helping FSRs not only survive but make gains during these extremely challenging times.”

Loyalty Program 164

Loyalty Program Online Ordering Cash Management Point of Sale 164

Lavu

APRIL 8, 2020

Choosing a point of sale (POS) system is one of the most important business decisions to make. The right POS system provides a powerful platform to boost sales and streamline operations. The right POS system provides a powerful platform to boost sales and streamline operations. Specialized Marketing.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. The website is one part of it, but it’s also about maintaining an active social media presence, offering a loyalty program, and investing in ongoing marketing campaigns.

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2024 Online Ordering Website Management 2023 191

Squirrel Systems

MAY 25, 2021

Restaurant POS Software Integrations The POS has been around for close to 150 years but looked and operated very differently back then to what we commonly see in restaurants, hospitality businesses, or retail spaces today. POS technology is one of the most significant investment decisions that restaurant owners make today.

POS 52

POS Loyalty Program Cash Management Point of Sale 52

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

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2023 Loyalty Program Mobile Ordering Customer Experience 192

Modern Restaurant Management

JANUARY 31, 2023

5 Use social media and email marketing to promote Super Bowl specials and gift card promotions to attract customers. Create a loyalty program that rewards customers for repeat visits during the Super Bowl. Between social media, loyalty programs, apps and email/text, restaurants have a built-in database of loyal customers.

Loyalty Program 149

Loyalty Program Social Media Email Marketing Online Ordering 149

Modern Restaurant Management

DECEMBER 30, 2021

Reviewing the market landscape is a great way to get ahead of the competition. While combating empty roles and maneuvering vacation policies, technology offers support without added stress. Technology also allows for seamless delivery operations during colder months. POS Integrations. Key 2022 Challenges. Labor Shortages.

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Loyalty Program 2022 Kitchen Safety Customer Experience 229

Modern Restaurant Management

JULY 5, 2023

This trend is primarily driven by advancements in point of sale (POS) systems and the availability of white label, plug-and-play online ordering systems. This article explores how QSRs can harness the power of technology to enhance operations, deliver more engaging experiences, reduce costs and increase profitability.

Hospitality 161

Hospitality Customer Experience Loyalty Program Customer Service 161

Modern Restaurant Management

SEPTEMBER 14, 2022

AI is a program developed by humans to respond to a set of instructions under specific environments. AI programs factor in various variables like human response patterns, scenarios, locations, languages, and more to deliver what is expected of them. For example, KFC even has facial recognition technology to cater to repeat customers.

Front of House 187

Front of House Mobile Ordering Loyalty Program Back of House 187

Squirrel Systems

MAY 3, 2024

Leverage Technology Investing in technology can streamline operations and improve guest service, leading to better margins. From modern POS systems that enhance order accuracy to inventory management software that helps track stock levels in real-time, technology can reduce errors and save time.

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Pricing Loyalty Program Waste Social Media 98

Squirrel Systems

JUNE 19, 2020

As restaurants & hotels navigate the current turbulence, it makes sense to look at the technology foundations the restaurant POS possesses and determine if it is positioned to help the business grow. Even prior to the recent health crisis, market forces were driving change and disruption in the industry.

POS 52

POS Loyalty Program Mobile Ordering Point of Sale 52

BNG Point of Sale

NOVEMBER 19, 2021

A point-of-sale (POS) system is more than just a way to ring up customers. A POS can effectively integrate with other key business processes, make operations more efficient and act as the backbone of your business. A POS can bring all aspects of your business together with its integration features. What is a POS System?

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POS Operations Loyalty Program Point of Sale 52