Remove how-to-respond-to-negative-hotel-and-restaurant-reviews
article thumbnail

How to respond to negative hotel and restaurant reviews

Typsy

Online reviews can make or break a business, especially in the hospitality industry. People trust other consumers more than they trust marketing messages from hotels and restaurants, which is why having stellar online reviews is important. what kind of quality they’re getting.

Hotels 96
article thumbnail

How to respond to a negative customer review

Black Box Intelligence

In this digital age, reviews are everything for your business. Latest studies show that up to 97% of people aged 18-34 check online reviews before visiting a new restaurant, cafe or hotel. And almost 90% of people pay attention to how business owners respond to reviews.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How to respond to a negative customer review

Black Box Intelligence

In this digital age, reviews are everything for your business. Latest studies show that up to 97% of people aged 18-34 check online reviews before visiting a new restaurant, cafe or hotel. And almost 90% of people pay attention to how business owners respond to reviews. Turn the situation around.

article thumbnail

How to respond to a positive customer review

Black Box Intelligence

A positive review can be a great marketing opportunity to highlight some of the aspects that make your business stand out from the rest. Also, by responding to a positive review, you can show current and potential customers that you truly care about the services you provide. Step 1: Acknowledge the positive review.

article thumbnail

The Top Six Marketing Strategies for Casinos

Gecko Hospitality

But how do they keep business coming in year after year? How They Do It Casinos depend on a steady flow of business in order to keep the doors open and employees busy. How They Do It Casinos depend on a steady flow of business in order to keep the doors open and employees busy. The same research shows that an estimated 4.2

article thumbnail

How to Respond to a Positive Customer Review

Black Box Intelligence

A positive review can be a great marketing opportunity to highlight some of the aspects that make your business stand out from the rest. Also, by responding to a positive review, you can show current and potential customers that you truly care about the services you provide. can make all the difference!

article thumbnail

MRM Research Roundup: Mid-July 2021 Edition

Modern Restaurant Management

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020.

2021 186