Culinary Cues

OCTOBER 30, 2023

How’s that for an introductory sentence? Suddenly, the restaurant world was able to loosen the grip of recognition that cost a fortune to earn and maintain and realize that when it comes down to it, it’s all about food excellence measured on taste and flavor as well as appropriate value. “Is

Fine Dining 353

Fine Dining Front of House Dine-in 2016 353

Culinary Cues

FEBRUARY 9, 2022

It happens now and again, that question comes up on-line, usually from individuals new to a professional kitchen, or those who have little idea about how kitchens work. Sometimes, it depends on how you ask the question. THE LAW: Look to the chef to see how the kitchen will act. What is the difference between a cook and a chef”?

Restaurant Law 409

Restaurant Law Coaching Café Sourcing 409

7 Shifts

JULY 30, 2021

With plenty of restaurants to choose from, you want to make sure yours stands out from the rest. You may have the finest ingredients, the friendliest staff, and a picture-perfect venue, but if your restaurant isn't getting noticed, all that hard work will go to waste. Write a Marketing Plan. Share how it's made!

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

Embrace the Suck

JUNE 18, 2021

Running a restaurant can be without a doubt, one of the most rewarding things you’ll ever experience in more ways than one. 60% of restaurants don’t make it past their first year and 80% go out of business within five years. Starting at the bottom of the pyramid are the Bad restaurants. I'VE BEEN WHERE YOU ARE.

Leadership 346

Leadership Small Business Coaching Training 346

7 Shifts

JUNE 16, 2022

How Do You Form a Franchisee Advisory Board? Corporate needs to ensure their brand and messaging trickle down as intended to each store, while store operators have to feel good about those messages and how they are lived. What do site visits, paperwork, and meetings have in common? Table of Contents. Who Should be on the FAC?

Franchise 370

Franchise Franchising Communication Front of House 370

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 195

Management Management Kitchen Safety Front of House 195

Social Hospitality

MARCH 27, 2020

As worldwide markets continue to feel the pain of COVID-19, companies of every size are suffering from the effects. The impact of Coronavirus on restaurants and hotels has been insurmountable. . This pandemic has forced most companies to reevaluate their financial plans and marketing strategies. Focus on Direct Perks.

Hospitality 454

Hospitality Marketing Travel Hotels 454

7 Shifts

AUGUST 12, 2021

In today's highly competitive environment, restaurant marketing requires precise, dependable, and complete consumer data. Data acquired about your actual consumers can be used in both online and offline marketing campaigns. For example, how do new consumers find your restaurant on the internet?

Marketing 397

Marketing Loyalty Program Email Marketing Social Media 397

Culinary Cues

OCTOBER 24, 2020

Consider this – the menu is the most important component of a successful restaurant and once designed it can, and should, impact every other aspect of the business. The menu comes first and should reflect the philosophy of the owners and chef and how the operators expect to be perceived by the public. YES – the menu is that important!

Menu 388

Menu Seasonal Menu Front of House Café 388

Modern Restaurant Management

NOVEMBER 8, 2023

Most restaurants, however, are still trying to manage their operation based on their outdated business plans, SOPs, and vague key performance indicators (KPIs). Panicked at first, some restaurant and F&B operations managed to adjust. Consumer psychology in the F&B industry, for example, has changed. Not operators.

Recruiting 189

Recruiting Guest Recovery Advertising Food Supply 189

7 Shifts

APRIL 21, 2023

What comes to mind when you think of success in the restaurant industry? Not every restaurant worker wants to be a celebrity chef. You can grow your career in restaurants and make it your profession. You can grow your career in restaurants and make it your profession. Here's how they got to where they are today.

Leadership 195

Leadership Training Front of House Customer Experience 195

7 Shifts

SEPTEMBER 16, 2021

Managing multiple restaurant locations is a good challenge to have. But to be clear, multi-location restaurant management is challenging. Whether you’re managing multiple restaurants right now or are thinking about expanding your current business , this guide has everything you need to run more than one restaurant at once with success.

Management 370

Management Management Document Hiring 370

7 Shifts

OCTOBER 23, 2020

Did you know that three in four customers will visit a restaurant's website before dining at that restaurant? In an era when enabling online ordering is essential to running a restaurant, having an online presence for your restaurant is critical. You don't even need to know how to code to use them!

Website Management 370

Website Management Online Ordering SEO Hiring 370

Culinary Cues

AUGUST 9, 2021

The goal of every restaurant and every chef is to create memorable experiences for the guest. Somewhere in our internal job description is a desire, and even a need to build an environment of WOW! Wow visuals on the plate and in the dining room, wow views from every seat, wow service, and of course – wow flavors on the plate.

Front of House 473

Front of House Customer Experience Workshop Dine-in 473

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here. For the second part, click here. An issue that may arise from this in 2024 is data privacy.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

FEBRUARY 5, 2024

The data revealed an overwhelming 72 percent of diners plan on ordering pizza this year on either The Big Game, National Pizza Day, or both. 56 percent of diners said overall quality and taste matter most when choosing a restaurant to order pizza from. What are the three most popular types of pizza they plan to order?

2024 196

2024 Loyalty Program Food Order 2030 196

7 Shifts

JUNE 20, 2022

While that popularity has generated excitement about the prospect of these dining room-less restaurants, it's important to remember that ghost kitchens aren't an easy thing to pull off. How is it different from a virtual restaurant? How to find success in ghost kitchens. How is it different from a virtual restaurant?

Front of House 435

Front of House Food Truck Back of House Social Media 435

7 Shifts

OCTOBER 9, 2020

According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. This rise in digital interactions has made it critical for restaurants to have well-designed websites. How to build your restaurant’s website.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

Embrace the Suck

JANUARY 20, 2021

I know I wrote a post a little while back saying that there would be a restaurant apocalypse in 2020. In fact, this market adjustment is needed. In fact, this market adjustment is needed. After that, people will start to venture back out to restaurants in the areas they’re permitted to do so.

Social Media 416

Social Media 2001 Online Ordering Cash Management 416

7 Shifts

DECEMBER 3, 2019

The people have spoken, and your restaurant franchise is a winner. In a sea of restaurants nationwide, yours has stuck out and been successful. Read on for our actionable, step-by-step process on how to expand your franchise. Instead, you’ll have to look to those with experience and knowledge of how to expand a franchise.

Franchise 368

Franchise Franchising Audits Point of Sale 368

Culinary Cues

JULY 27, 2022

In most cases, we do not prescribe a blend or even plan what those flavors are, but we simply experience them as part of living. Knowing ingredient flavor profiles, peak maturity of those ingredients, the standard cooking methods, and how to adjust to conditions posed through the cooking process will be your strength.

Influencer 346

Influencer Fine Dining Travel Book 346

Modern Restaurant Management

OCTOBER 20, 2023

Rebranding is the process of creating a new identity both visually and strategically through a new logo, website, and marketing strategy. Everyone from Burger King, to Chipotle, has rebranded at some point, and it often occurs in reaction to a change within the restaurant, the local area, or the customers.

Email Marketing 183

Email Marketing Online Ordering Food Truck Merchandise 183

Sling

DECEMBER 25, 2023

If you’re looking for a new and effective way to improve how your team and your business operate, a staffing plan may be the solution. In this article, we discuss how to develop your own staffing plan and the software that can help get you there. Table of contents What is a staffing plan?

Hiring 78

Hiring Restaurant Law Take-out Food Supply 78

Modern Restaurant Management

FEBRUARY 17, 2023

Restaurant operators have scrambled to launch loyalty programs and subscription services in recent years – capitalizing on new technology to keep that “old” customer, often 16x more valuable than a new one. And how can you attract them to your restaurant? And how can you attract them to your restaurant?

Loyalty Program 188

Loyalty Program Mobile Ordering Customer Service 2022 188

Modern Restaurant Management

SEPTEMBER 18, 2023

The restaurant industry is undergoing a technology renaissance. Everywhere you care to look, AI and automation can be found taking on critical roles and supporting restaurants, bars, cafes, and coffee shops still battling against labor shortages and rising inflation. Yes, restaurant AI is new and evolving. If not, why not?

Technology 215

Technology Demo Take-out Food Order 215

The Restaurant Group

JANUARY 11, 2024

Six in 10 restaurants don’t survive past their first year of operation, and around 80% of restaurants close within five years. These grim statistics show how difficult it is to survive—let alone thrive—in the food industry. Following simple and practical best practices can help entrepreneurs set their restaurants up for success.

Customer Service 78

Customer Service Food Safety Uniforms Employee Relations 78

SpotOn

MARCH 12, 2024

Gigi Cohen is the Director of Marketing for MDP Restaurant Group. MDP Restaurant Group operates concepts nationwide, including their newest concept: Bambuu Asian Eatery. In her role, Cohen sets the restaurant marketing strategy, develops social media ads, and tracks the success of their online advertising and email marketing.

Email Marketing 98

Email Marketing Social Media Advertising Online Ordering 98

Modern Restaurant Management

JANUARY 12, 2024

KIn the dynamic world of quick-service restaurants, innovation and adaptability are critical to evolve successfully in order to drive business growth with consumer preferences continuously changing. In implementing our catering plan now, we found a way to differentiate our businesses and offerings.

Catering 110

Catering Coaching Communication Customer Service 110

Modern Restaurant Management

OCTOBER 20, 2023

2023 brought new challenges to the table for the restaurant industry, from rising food prices due to inflation to continued disruptions in the supply chain. Unfortunately, the traditional marketing tech stack that restaurants have long relied on is outdated, overpriced and ineffective in today’s digital ecosystem.

Marketing 197

Marketing Loyalty Program Email Marketing Coupons 197

Modern Restaurant Management

APRIL 19, 2022

When my dad and I first decided to open a restaurant in the 1980s, we wanted to do it all. As a restaurant owner, you may worry about a loss of revenue. I will start with the most important part of any restaurant concept, which is obviously the quality of the food. Staffing Your Restaurant.

Specials 197

Specials Coaching Customer Experience Customer Service 197

Culinary Cues

FEBRUARY 19, 2023

How many times has an experience with service, a view, a phrase, a lyric, or a plate of food literally taken your breath away? When was the last time you bought a product, listened to a band, read a book, took in a view, or enjoyed a meal that gave you pause? When was the last time you stopped and said: “WOW?” Isn’t this what we hope for?

Innovation 409

Innovation Café Travel Book 409

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. Although such a development is possible a decade ahead of us, we continue to see the rise of AI in restaurants for some level of cooking. After a few seconds of placing the order, a notification appears on your messaging app.

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

SpotOn

MAY 3, 2024

If you work in the food service industry, the National Restaurant Association Show is the place to be. So, if you want to get the most out of it, you've got to plan ahead. So, if you want to get the most out of it, you've got to plan ahead. Where is the National Restaurant Association Show?

2024 52

2024 2023 Food Supply Hotels 52

Modern Restaurant Management

MAY 28, 2021

People like to share where they are, how good their food looks, and whether it lives up to the hype. When you’re in the restaurant business, it’s not enough to let your customers share pictures for you. Making the Most of Your Marketing. Food photography should be a crucial component of your marketing strategy.

Social Media 218

Social Media Website Management Mobile Ordering SEO 218

Sling

DECEMBER 10, 2023

Want to take your culinary skills to the next level, move out of your home kitchen, and learn how to start a bakery? While the process is really just that simple, there are a number of practical steps you can take to get your new business heading in the right direction — including writing your very own bakery business plan.

Restaurant Law 78

Restaurant Law Customer Experience Customer Service Employee Relations 78

Modern Restaurant Management

MAY 26, 2020

As states begin lifting stay-at-home orders, some regions have resumed in-person restaurant dining operations. In response to these changes, many restaurants will be serving in-person diners at a limited capacity, while maintaining an accelerated demand for food deliveries.

Social Media 207

Social Media Coupons Customer Service Customer Experience 207

Modern Restaurant Management

FEBRUARY 21, 2022

Nowadays, vegan food is becoming normal in restaurants and fast food joints. Future Market Insights reports that overall Plant Based Burgers sales revenue will surpass US$ 2.7 Future Market Insights reports that overall Plant Based Burgers sales revenue will surpass US$ 2.7 Restaurant industry is on the cusp of change.

Fine Dining 221

Fine Dining Fast Casual Food Supply 2022 221