7 Shifts

FEBRUARY 5, 2021

The restaurant tech industry is a growing one, with software and services designed to streamline almost every aspect of your business. Restaurant inventory management software is a tool that helps digitally track your kitchen inventory. When shopping for new or upgraded tech partners, keep your team informed.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Modern Restaurant Management

APRIL 10, 2023

The hospitality industry has until very recently been known to drag its feet when it comes to new technology. This partly results from a persistent and prevalent status quo bias that adapting to new tech is costly and tricky to implement. Innovation and tech is no-longer a “nice to have”, but a business imperative.

Technology 180

Technology Customer Service Online Ordering Hospitality 180

Modern Restaurant Management

SEPTEMBER 1, 2023

Each year, food safety breaches sicken 48 million people in the United States and, of those, 128,000 are hospitalized and 3,000 die. Restaurant brands should build (and maintain) a strong food safety culture, give employees the proper tools and training, and uphold the highest food safety standards. Rely on technology. Consider trends.

Food Safety 141

Food Safety Food Food Supply Training 141

Modern Restaurant Management

JULY 5, 2023

Simultaneously, the industry is coping with cost pressures and demanding streamlined tech solutions that consolidate operations. Virtual hospitality is also setting a new standard for guest experiences and offers many benefits to restaurants, including personalized and tailored experiences, operational optimization and cost reduction.

Hospitality 176

Hospitality Customer Experience Loyalty Program Customer Service 176

Modern Restaurant Management

OCTOBER 15, 2021

With the tricky combination of reduced staff, new regulations, ever-changing COVID protocols, and the need for transparent safety practices, restaurants need tech tools to get everyone aligned around quality assurance and standards. Utilize digital tools that allow you to regularly communicate with employees on their smartphones.

Food Safety 192

Food Safety Audits Employee Relations Training 192

7 Shifts

NOVEMBER 29, 2022

We invited four restaurateurs from diverse backgrounds to talk about their philosophies on tipping: Ksenia Adams - Tech Lead, Human Capital Systems @ Union Square Hospitality Group in NYC. Gavin Kaysen - Chef/Owner @ Soigné Hospitality Group in Minneapolis, MN. Soigné Hospitality , however, found success without tipping.

BOH 195

BOH Restaurant Law Back of House Front of House 195

7 Shifts

SEPTEMBER 20, 2021

The restaurant tech industry is a growing one, with software and services designed to streamline almost every aspect of your business. Customers are demanding online and mobile ordering, and modern restaurant tech makes it more accessible for every restaurateur. Advantages of a Restaurant Audience Management Tool. Partender.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

JANUARY 24, 2022

Ensuring guests experience true hospitality is tantamount to running a successful restaurant. Thanks to restaurant technologies, it’s possible to not only deliver a superior customer experience — the crux of hospitality — but also take things to the next level. What Makes Hospitality So Vital to the Dining Experience?

Technology 221

Technology Front of House Back of House Dietary Restrictions 221

Modern Restaurant Management

JANUARY 3, 2024

" – Andrew Glantz, GiftAMeal Founder/CEO Guest data is the key to driving hospitality at scale. In 2024, brands will continue to overcome the challenge of accessing and aggregating this valuable owned data to cultivate this level of hospitality and long-term brand loyalty. – Joe Hand Jr.,

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Culinary Cues

MAY 27, 2023

The solution is low-tech: Have a dedicated emergency landline installed in the chef’s office for this purpose. The book club need not meet in someone’s living room, sitting in a circle, and taking turns giving an evaluation of the authors hidden message – it’s just a tool for discussion.

Technology 347

Technology Front of House Social Media Back of House 347

7 Shifts

MARCH 23, 2022

Problem : Manual scheduling processes that took too much time, siloed operations, and didn't resonate with a younger, tech-saavy workforce. Solution: Cloud-based scheduling software that brings together operations across 16 locations, keeps staff accountable, and gives them tools to increase efficiency. The restaurant industry has.

Front of House 369

Front of House Back of House Communication Employee Relations 369

7 Shifts

JANUARY 26, 2021

By embracing these new consumer habits, and utilizing new tech, independent restaurants have all of the tools they need to stay competitive in this rapidly shifting restaurant landscape. Embrace Digital Hospitality ?? With the right digital tools, you have unfettered access to your customers—make sure you use it.

2021 370

2021 Front of House Social Media Back of House 370

7 Shifts

OCTOBER 9, 2020

The right restaurant website builder can make it easy for you to make updates and integrate your tech partners, while the wrong tool can get in the way of business. You can draw them by hand or with the help of an online sketching tool. Taste Hospitality Group Check out Taste’s site for hospitality group website ideas.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

Modern Restaurant Management

OCTOBER 10, 2023

Moreover, as the hospitality sector becomes increasingly competitive, tapping into the nuanced aspects of customer behavior becomes necessary. Navigating the tech challenges in restaurant customer loyalty programs requires a balance of innovation and efficiency.

Loyalty Program 180

Loyalty Program Franchise Franchising Social Media 180

Modern Restaurant Management

FEBRUARY 11, 2022

million Americans in November 2021, ultimately have seen 3% of the workforce quit their jobs, with that figure estimated to be double in hospitality. Hospitality is the lowest-paid industry , and many employees saw opportunity in the workforce disruption to move to higher paying jobs in other industries. These resignations, 4.5

Inventory 176

Inventory Waste Food Supply Technology 176

7 Shifts

NOVEMBER 17, 2021

By providing tools that reduce financial burdens, restaurant operators can cultivate a more focused, flourishing team. A report by the Center for Hospitality Research shows that turnover is a headache to source new applicants and costs eateries $5,864 per employee. Drive higher retention rates. Streamline scheduling.

Cash Management 370

Cash Management Employee Relations Hospitality Innovation 370

7 Shifts

AUGUST 26, 2021

Podcasts are an effective way to stay up-to-date on industry trends, and get tools and resources to help you run your restaurant. The Restaurant Growth Podcast by 7shifts brings together restaurant leaders from all corners of our industry: full-service, quick-service, tech, and everyone who helps push hospitality forward.

Coaching 195

Coaching Website Management Email Marketing Retail 195

Modern Restaurant Management

JANUARY 27, 2022

The National Retail Federation called ghost kitchens a $43 billion industry , and Hospitality Technology predicts that number will rise to $71.4 Use tech tools to provide regular training and send small “chunks” of information right to employees’ phones. Utilize digital tools. billion by 2027.

Kitchen Safety 208

Kitchen Safety Food Safety Audits Food 208

Modern Restaurant Management

JANUARY 8, 2024

In 2024, staff shortages will force the hospitality industry to be even more efficient, adopting tech that streamlines all their processes, reducing the workload on their staff as much as possible. This shift in attitude reflects the growing realization that humor and creativity are powerful tools for connecting with consumers.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

JUNE 5, 2023

When people think of the way AI is currently used in quick service restaurants – such as fast-food chains – they might think of AI-powered voice bots utilized at drive-thrus or AI tools to forecast inventory needs based on demand. Restaurant owners agree, as nearly half of hospitality operators in the U.S.

Dine-in 186

Dine-in Customer Service Customer Experience Inventory 186

7 Shifts

JUNE 20, 2022

With their low overhead costs, ghost kitchens are a great tool to expand, test a concept, or measure demand without locking yourself into a long-term brick-and-mortar lease. At Cali BBQ, they use a tool from Ovation to manage all of their customer feedback. But that makes it easy to forget the hospitality behind it all. “I

Front of House 435

Front of House Food Truck Back of House Social Media 435

Modern Restaurant Management

NOVEMBER 30, 2022

QR codes are an invention of the 1990s, a fad during the rise of smartphones and now one of the ultimate comebacks of the tech world. The hospitality industry served as the launch pad for the revival of the two-dimensional barcode, and now restaurants of all sizes are relying on this method to keep operations booming in a contactless world.

Hospitality 177

Hospitality Download Website Management Customer Service 177

7 Shifts

JANUARY 31, 2024

As complex as the role can be, these responsibilities—both written and unwritten—are easier to manage with the right skills (and the right tools). Being tech-savvy Technology is cementing its space in the restaurant industry. Yeah—it can be a lot of software and tech to keep track of.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

OCTOBER 19, 2023

Many franchisors have dedicated staff in charge of maintaining the FDD, although tech solutions are increasingly available, offering efficient, integrated and customizable tools for managing insurance and compliance requirements. Tech solutions aside, it makes sense for all franchisees to pay attention to its contents.

Insurance 98

Insurance Franchise Franchising Document 98

Open for Business

NOVEMBER 21, 2022

Today, digital tools can streamline almost every aspect of running a restaurant business. Today’s tools are high-tech, user-friendly, and mobile so you don’t have to be physically in the restaurant to stay on top of the business. These tech-powered tools can make everyone’s job a little bit easier.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

JULY 8, 2020

A restaurant operating at the intersection of hospitality and technology can experience significant impact from increasing margins to enhancing the dining experience to streamlining operations. One would think mixing technology and hospitality is like mixing oil and water… it doesn’t work.

Hospitality 204

Hospitality Technology Mobile Ordering Food Safety 204

Apicbase

NOVEMBER 16, 2023

Founded in Derby, England, in 2008, this restaurant franchise skilfully navigates the challenge of blending traditional hospitality with a cutting-edge digital strategy. Key Insights Heavenly Desserts successfully marries traditional hospitality with a digital-first approach. Let’s unwrap Heavenly Desserts’ sweet success story.

Franchise 52

Franchise Franchising 2008 Mobile Ordering 52

Apicbase

NOVEMBER 16, 2023

Founded in Derby, England, in 2008, this restaurant franchise skilfully navigates the challenge of blending traditional hospitality with a cutting-edge digital strategy. Key Insights Heavenly Desserts successfully marries traditional hospitality with a digital-first approach. Let’s unwrap Heavenly Desserts’ sweet success story.

Franchise 52

Franchise Franchising 2008 Mobile Ordering 52

7 Shifts

JULY 16, 2021

A great tool for this is to use a projected profit and loss statement. It can be difficult to get an investor in the hospitality business, as it's an industry with a relatively low rate of returns. Every hospitality business needs a reliable tech stack. Expected Expenses. Find an angel investor. Coffee Shop Technology.

License 459

License Hiring Equipment Point of Sale 459

Open for Business

NOVEMBER 21, 2022

When it comes to tech tools for restaurants, some places only want a basic restaurant waitlist app. Others need an all-in-one platform that helps with every area of the hospitality business. In fact, restaurants use an average of 3 technology tools to manage their back offices alone. Restaurant365. Agorapulse.

Food Safety 78

Food Safety Email Marketing Mobile Ordering Website Management 78

7 Shifts

OCTOBER 15, 2020

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). Hoboken Hospitality Alliance (HOHA) : An organization dedicated to serving the restaurant and hospitality industry in New Jersey. A new restaurant tech stack ?????

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

JULY 22, 2021

Not just quite but we can already see some effects of COVID-19 in the hospitality industry, especially restaurants. Owners and managers should follow the latest tech trends in the industry and train their staff to use new software in order to keep catering to customers although they might be off-premises. Is it over yet?

Allergens 204

Allergens Fast Casual Online Ordering Food Safety 204

Open for Business

NOVEMBER 21, 2022

Those with a passion for hospitality care more about people than computers. But today, restaurant tech plays a major role in improving the guest experience. Restaurant technology can increase that level of customer satisfaction by making it easier to provide top-notch hospitality. Quick links. What is the guest experience?

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78

Modern Restaurant Management

DECEMBER 7, 2021

For leaders in the restaurant and hospitality industry, now is the time to adapt. Recruiters will need to include problem solving, innate leadership capabilities, and even sales competency and tech savviness into their search criteria. For leaders in the restaurant and hospitality industry, now is the time to adapt.

2022 193

2022 Operations Recruiting Hiring 193

7 Shifts

OCTOBER 2, 2019

Offering ongoing training on tech, job skills, managerial skills, and even areas of personal interest can help you retain your most valuable employees. You will need systems and tools to keep shift hours covered, team members paid, and the restaurant fully stocked. We reached out to Sai J.,

Management 285

Management Management Communication Back of House 285

Apicbase

AUGUST 25, 2023

Digitisation isn’t just a response to that shift; it’s the driving force behind it, making it the most transformative change in hospitality over the past century. Without a digital mindset, even the most advanced tech can become just an expensive ornament rather than a tool to elevate the business.

Cash Management 52

Cash Management Technology Front of House Allergens 52

Modern Restaurant Management

MARCH 14, 2024

This renaissance, characterized by a blend of tradition with technology, is reshaping the essence of wine selection, moving away from the notion that tech seeks to replace tradition. The event planning industry is experiencing a significant transformation.

Events 184

Events Innovation Customer Experience Technology 184