7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

JUNE 9, 2023

Invest sufficient time and money in creating a dining area that customers will find charming and hospitable. Lack of Marketing and Advertising Tapping into marketing strategies like online advertising and customer-specific marketing protocols is crucial in today’s competitive environment.

License 163

License Document Hiring Fine Dining 163

Modern Restaurant Management

MAY 25, 2021

At the time, this industry was trying to discern what the right ‘next’ move was to mitigate the long-term effects of a shuttered hospitality industry. The biggest challenge the hospitality industry faced was the need to pivot their business model without having any preparation or guidance on how to do so. The Road Forward.

Hospitality 186

Hospitality Insurance Government Online Ordering 186

Social Hospitality

MAY 6, 2020

The hospitality industry has been hit hard, and it can often be difficult to see silver linings in immense uncertainty and tragic circumstances. Here are 10 inspirational ways the hospitality industry is embracing positivity during COVID-19. Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

Modern Restaurant Management

MARCH 15, 2021

Two of the key aspects of a strong franchisee are a desire to follow the process set by the franchisor and a sale/hospitality-oriented personality. And this is the restaurant business, so make sure hospitality and customer experience is great out of the gate. Take the Time to Understand Your Market.

Franchise 204

Franchise Franchising Employee Relations Fast Casual 204

7 Shifts

JANUARY 31, 2024

Marketing & advertising It's your job to ensure the restaurant's seats are full, especially if you're not part of a massive franchise that benefits from corporate advertising. Mentorship You'll be responsible for making your team a positive, productive hospitality machine. This goes far beyond training during the first week.

Management 397

Management Management Kitchen Safety Front of House 397

Future Food

JUNE 26, 2022

The ups and down of the past 24 months has; and is continuing to batter the food and hospitality industry from every angle. Change can be good and for Future Food, we are seeing a new approach to how food and beverage operators and hospitality groups wish to partner with Landlords across all industry sectors.

Operations 78

Operations Food Hospitality Document 78

Foodable

MARCH 21, 2023

In the latest episode of Hospitality Hangout , Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” chat with Otto Othman, Chief executive officer and Co-founder of PINCHO, a premium Latin street food concept. He was a software developer for years, then design and advertising. 26" on Spreaker.

Fast Casual 84

Fast Casual Hospitality Advertising Technology 84

Foodable

FEBRUARY 23, 2021

In the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” sit down with Andrew Nash, the chief executive officer at Targetable , to explore two-for-one branding and rethinking your digital advertising strategy.

Advertising 53

Advertising Operations Social Media Hospitality 53

Ken Burgin

DECEMBER 7, 2020

Country rents and real estate can be much less expensive than the city – don’t forget to mention this in your advertisements. Advertise positions so the whole country finds them. Facebook advertising is also an option – it can be targeted to a particular area or type of person. Build a relationship with the local schoo l.

Recruiting 88

Recruiting Advertising Coaching Social Media 88

Open for Business

APRIL 3, 2023

For restaurants, it’s an experience, not just the food or the hospitality, notes Green Seed Group. The 4 Ps of marketing, also known as the marketing mix, are: Product Price Place Promotion Let’s go through them one by one. Product The product is what you sell. Think about what makes your restaurant stand out from the competition.

Marketing 78

Marketing Email Marketing Social Media Loyalty Program 78

Sante

DECEMBER 22, 2019

The hospitality industry is filled with people who are passionate about what they do and highly skilled in their speciality – whether that be creating as a chef, running a restaurant, mixing drinks, producing a brandy, managing public relations, or promoting and distributing food and beverage products. Stay tuned for more details.

Magazine 130

Magazine Advertising 2020 Hospitality 130

Open for Business

MARCH 21, 2023

Because word-of-mouth marketing is an unpaid form of advertising, you can use this important tool no matter your restaurant’s marketing budget. Word-of-mouth marketing is a form of organic advertising. This data can help staff deliver outstanding hospitality and boost the impact of your marketing campaigns.

Marketing 78

Marketing Social Media Email Marketing Customer Experience 78

Foodable

MARCH 8, 2022

In the latest episode of Hospitality Hangout , Michael Schatzberg “The Restaurant Guy'' and Jimmy Frischling “The Finance Guy'' chat with John DiLoreto, president and general manager North America at Flipdish about digitally connecting restaurants to their customers. It is a digital technology company focused on the hospitality industry.

Loyalty Program 79

Loyalty Program Hospitality Customer Experience Website Management 79

Modern Restaurant Management

JULY 30, 2021

Message testing has long been a tactic used by hospitality establishments for new menu items, advertising campaigns, and promotions. Advance Messaging Testing Tactics for Effective Marketing Campaigns. Yet, leaning on survey results alone can provide little to no context when reviewing the answers collected.

Mobile Ordering 199

Mobile Ordering Customer Experience Customer Service Food Order 199

Modern Restaurant Management

OCTOBER 25, 2021

For this reason, the culinary, tourism and hospitality industries need to evolve and expand their brand by offering plant-based protein alternatives on menus. Not only will advertising the meat alternative and its ingredients draw in vegans and flexitarians, but it will also accommodate those with dietary restrictions, or allergies.

Dietary Restrictions 216

Dietary Restrictions Food Front of House Back of House 216

7 Shifts

DECEMBER 27, 2019

Money Turnover costs the hospitality industry an average of $5,864 per employee. Here’s a breakdown of how that cost is determined, according to the Cornell Hospitality Report: Productivity loss ($3,049.28): An employee’s productivity starts to wane as soon as they decide to quit. Team culture and customer service also suffer.

Hiring 360

Hiring Front of House Customer Service Customer Experience 360

Modern Restaurant Management

JANUARY 6, 2022

Among all the trends forecasted for hospitality establishments in 2022, restaurant gift cards are one of the most powerful tools in your tool belt. Purchase a roll-up banner to place by the bathroom entrance that advertises a gift card promotion. Convenience, digital accessibility, and safety reign supreme.

2022 193

2022 Online Ordering Loyalty Program Customer Experience 193

Modern Restaurant Management

JUNE 18, 2020

" Restaurants and the entire hospitality industry are at the forefront of this challenge. Fortunately, restaurant owners have a head-start here – it takes belief and a positive expectation of success to enter any hospitality venture, so this requirement will be nothing new.

Marketing 226

Marketing Social Media Email Marketing Innovation 226

Modern Restaurant Management

NOVEMBER 22, 2021

Within the hospitality industry, there is universal agreement that restaurants have been through the ringer. Amid all the unknowns COVID-19 has served up over the past year and a half, a few certainties have emerged. And it doesn’t appear the ups and downs of this pandemic will end anytime soon.

Sustainability 226

Sustainability Guest Recovery Customer Experience SEO 226

Modern Restaurant Management

MAY 26, 2023

This as today’s highly discriminating and demanding hospitality marketplace is seemingly rife with substitutable solutions. Modern day savvy shoppers nearly always have alternate options—and they know it. Emotional intelligence is key to any marketing strategy.

Hospitality 98

Hospitality Social Media Customer Service Email Marketing 98

Ken Burgin

MARCH 1, 2020

News about the spread of Coronavirus is not good, and people are starting to panic – we need to stand as islands of calm and true hospitality, while taking important precautions. How does it look – as clean as a hospital, or a mess? It’s also time to take urgent management action to protect your profitability.

Front of House 155

Front of House Back of House Uniforms Customer Service 155

Foodable

APRIL 21, 2021

What kept it going during the pandemic was hospitals and first responders. We did a lot of free donations with them, and had a lot of hospitals ordering because they loved the idea that it was individually packaged.” Anything to do with the children’s hospital, we’re involved in.” You have to be mobile,” adds Morgan. “We

Fast Casual 79

Fast Casual Social Media 2013 Mobile Ordering 79

7 Shifts

OCTOBER 22, 2019

5) Try Social Media Advertising Want to get more eyes on your dishes? Instagram has advertising options integrated with Facebook which allows you to place ads on either the feed, Instagram Stories, or the Explore page. If users perceive good treatment online, they’ll already have a good impression of your brand once they walk in.

Marketing 284

Marketing Social Media SEO Consumer Goods 284

Future Food

MARCH 23, 2021

Most industries and sectors are seeking ways to ensure the customer experience is enhanced and a lot of responsibility is being placed firmly on the shoulders of food and hospitality to achieve this. Future Food’s approach is all about achieving positive food and hospitality outcomes and solutions for our clients. “A

Food 78

Food Cash Management Catering Hospitality 78

7 Shifts

SEPTEMBER 19, 2022

High turnover has long been a core tenet of the hospitality industry. And what can operators do more (or less) of to make hospitality a long-term and viable career? Overall, hospitality accounts for some of the highest rates of uninsured workers. Family Hospitality - Villa Restaurant Group. Why do they leave jobs?

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Modern Restaurant Management

MARCH 3, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. The laws and regulations prevented alcohol producers and distributors from advertising any details of what kind of discounts they offered on alcohol.

2020 118

2020 Restaurant Law Employee Relations Mobile Ordering 118

Next Restaurants

FEBRUARY 6, 2023

Much has been done for allergen-awareness in recent years, from the rise of popular health trends like gluten-free diets and increased exposure to allergen incidents through social media, but with 200,000 Americans admitted to hospital for allergic reactions to food every year, more can be done.

Allergens 120

Allergens Marketing Fine Dining Food Safety 120

7 Shifts

JANUARY 31, 2024

Marketing & advertising It's your job to ensure the restaurant's seats are full, especially if you're not part of a massive franchise that benefits from corporate advertising. Mentorship You'll be responsible for making your team a positive, productive hospitality machine. This goes far beyond training during the first week.

Management 195

Management Management Kitchen Safety Front of House 195

Indoor Media

JUNE 10, 2021

Famous restaurateur Danny Meyer once said, in so many words, that people go to a restaurant for the food, but what keeps them coming back is hospitality — what we’ll call service in this article. Billboard advertising is very effective, but it’s pricey. This is the best and most effective form of free advertising.

Small Business 88

Small Business Customer Service Advertising Customer Experience 88

Modern Restaurant Management

MARCH 25, 2021

However, since many restaurant operators didn’t understand QR codes, they failed to implement them correctly or didn’t properly advertise them, so the trend quickly died. Now, the QR code is known as the comeback kid. The pandemic re-opened the door for QR codes when contactless menus became paramount.

Customer Experience 193

Customer Experience Fast Casual Customer Service Point of Sale 193

Sling

AUGUST 30, 2021

At first glance, hospital marketing (or HM for short) may seem like a job reserved for hotels and resorts. In reality, hospitality marketing is essential for the success of all businesses that provide goods and services to the general public. What Is Hospitality Marketing? Why Is Hospitality Marketing Important?

Hospitality 78

Hospitality Marketing Website Management Customer Experience 78

Modern Restaurant Management

JUNE 30, 2021

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Legislation. Restaurant Revitalization Fund Replenishment Act Introduced : On June 8, 2021, a bipartisan group of Senators and U.S. Litigation.

2021 186

2021 Restaurant Law Kitchen Safety Food Safety 186

Aaron Allen & Associates

SEPTEMBER 29, 2022

Soft costs like architects and engineers, permits, training, advertising and consulting fees. Franchisees also pay for advertising or marketing (usually a portion allocated to national campaigns, and another portion to local marketing). Restaurant equipment and signs. Small wares and inventory.

Franchise 98

Franchise Franchising Fast Casual Advertising 98

Foodable

DECEMBER 16, 2020

With constant shutdowns and ever-changing guidelines, COVID-19 has been catastrophic for the restaurant and hospitality industry—but some operators have found a way to reconnect with their community and endure. Dead End BBQ swiftly reopened , had the staff return, and increased its social media advertising.

Coaching 96

Coaching Social Media Small Business Advertising 96

7 Shifts

MAY 15, 2023

But once I saw how meaningful this little fried chicken operation was to people, and I know this sounds cheesy, but for New Yorkers who were locked in their apartments, which is exactly where we're not supposed to be, having a meal that was special and tasty and delivered to you with care and hospitality, the feedback was incredible.

Fine Dining 195

Fine Dining Front of House Back of House Dine-in 195

Modern Restaurant Management

DECEMBER 30, 2020

“This year’s restaurant trends highlight the grit and perseverance of the hospitality industry during a year of unprecedented challenges,” said Krystle Mobayeni, Co-Founder and CEO of BentoBox. million POS software installations globally at major retail and hospitality operators as of June 2020.

2020 207

2020 Merchandise Retail Point of Sale 207