Culinary Cues

APRIL 3, 2020

How do we balance lower volume with financial needs of the operation? [] CUSTOMERS ARE CONCERNED ABOUT THE SAFETY OF THE FOOD THEY ORDER. Possible strategy: Be proactive with a well defined, enhanced sanitation and food handling protocol for your restaurant and relay this information to your guests.

Guest Recovery 318

Guest Recovery Social Media Kitchen Safety Food Safety 318

Restaurant365

MAY 22, 2020

Understanding how to schedule and engage your staff is one of the most essential aspects of being a successful restaurant owner or operator. Once you’ve identified the right candidates to hire, the next step in your candidate’s journey should involve an effective and engaging onboarding process. Onboarding your staff efficiently.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Modern Restaurant Management

JUNE 21, 2021

Yet, nine in ten operators predict issues with recruitment at a time which is essential for our industry's recovery. So just how do you meet this return of demand while operating with a smaller team? With a reduced team rushed off their feet, the time spent creating a guest experience through engagement can get lost.

Mobile Ordering 157

Mobile Ordering Ordering Front of House Guest Recovery 157

Hot Schedules

SEPTEMBER 8, 2021

Limited Budgets: Slower-Than-Expected Recovery. Hotel operators are struggling with three major pain points: the labor shortage, competitive expansion, and lingering lockdown restrictions. Mobile tech solution can fill the gaps left behind by skeleton teams and keep operations competitive. b3lineicon|b3icon-users-group|?

Hotels 78

Hotels Inventory Guest Recovery Point of Sale 78

Cheetah

JUNE 25, 2021

If you’re a restaurant operator, you’re probably experiencing the labor crisis first hand. The staffing shortage is threatening to derail many restaurant reopening plans and crush the hopes of economic recovery. The problem is not just with hiring. Hire less people. This is not just another operational expense.

Front of House 147

Front of House Back of House Guest Recovery Hiring 147

Modern Restaurant Management

FEBRUARY 24, 2022

While we see national economic recovery in numbers such as the aforementioned jobs report; yet, I’m still sitting here, waiting for my pizza. We are operating in an industry wherein our employees are bouncing company to company with no dedication to the employers as they go. Money is short and claims are perceived as payoffs.

Hiring 193

Hiring Guest Recovery Insurance Hotels 193

Cheetah

AUGUST 5, 2021

The San Francisco Bar Owner Alliance is now recommending that bars require guests to show proof of COVID vaccination. In California it is legal to require that employees and guests be vaccinated, but other states have limited this possibility. So what more can restaurant operators do? Reading Time: 3 minutes. Table of Contents.

Bar 148

Bar Guest Recovery Outdoor Seating 148

Restaurant365

JUNE 3, 2020

(June 4, 2020) — Restaurant365 ® , the leading all-in-one restaurant management platform, today announced an additional set of tools designed to stimulate restaurant recovery. Restaurant365’s new features address the key areas currently facing restaurants: re-hiring, staffing, customer safety, delivery and profitability. “As

Guest Recovery 60

Guest Recovery Hiring Food Safety Customer Service 60

Foodable

JUNE 22, 2021

In the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” chat with Savneet Singh , the chief executive officer of PAR Technology , to discuss how operators and companies can rethink tech to better serve the ever-changing needs of restaurants.

Technology 87

Technology Guest Recovery Point of Sale Hospitality 87

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. The survey ran between October 23 and November 13, receiving more than 250 responses from chefs, representing independent restaurants and operators and 44 states throughout the country.

2024 163

2024 2023 Food Order 2013 163

Restaurant365

DECEMBER 11, 2020

operators, mostly sales) minus your cash outflows (your operating costs, like food and drink, payroll, rent, etc.) Your cash flow may have been tight in 2020, so 2021 is the time to focus on your cash flow recovery and next steps. Focus on attracting, hiring and retaining the right employees.

2021 136

2021 Cash Management Management Management 136

Modern Restaurant Management

OCTOBER 19, 2021

As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. The first step is to verify your liquor license and operating permits are renewed and active. The question is, are you ready to partake in this growing trend?

License 212

License Point of Sale Employee Relations Restaurant Law 212

Black Box Intelligence

AUGUST 24, 2021

And part of the problem is that hiring and turnover were serious issues even before the pandemic. To stop hemorrhaging employees, restaurant operators must invest in solutions that keep them engaged and satisfied. Short-staffing leads to dissatisfaction – of guests and employees. Many of those initiatives will come at a cost.

Guest Recovery 73

Guest Recovery Back of House Point of Sale Customer Service 73

Modern Restaurant Management

JUNE 8, 2020

In this edition of MRM News Bites, we feature the latest on PPP loans and newest tech and products to help restaurants on the road to recovery. PPP Goes Flexible. President Trump signed H.R.7010 Key takeaways include: Borrowers now have 24 weeks to use the funds instead of eight.

Guest Recovery 135

Guest Recovery Food Safety Employee Relations Mobile Ordering 135

Modern Restaurant Management

MAY 13, 2020

Just as owners and HR personnel put new hires through a background check, vendors and technology partners need to be put through similar evaluations. For owners who operate without any input from IT experts : If the restaurant operates in any way that touches the web, IT management is essential.

Website Management 208

Website Management Guest Recovery Customer Service POS 208

Restaurant365

MAY 7, 2020

Create internal standard operating procedures detailing what your opening, closing, and operations cleaning will entail. General managers and restaurant owner/operators should create checklists for crew and managers to use during their shifts. Do not allow guests to congregate in waiting or bar areas.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

EATER

JUNE 26, 2020

While the city of Miami has allowed restaurants to operate their dining rooms at half capacity since May 27, this particular spot is remaining closed for dine-in service until its owners can offer their customers a more “on-brand” dining experience — meaning fun and easygoing — rather than a modified, cautious night out.

Front of House 114

Front of House Back of House Guest Recovery Loyalty Program 114

EATER

JUNE 29, 2021

Most importantly, she was going to use it to hire more staff. Over the year-plus of the pandemic, we have grown back to around 70, but in order to operate my restaurants at 100 percent — I have four locations, and we started the pandemic with five — I would have to hire a lot of people,” Gresser said. The money never came.

Small Business 145

Small Business Sports Restaurant Law Hiring 145

Foodable

MARCH 12, 2021

The company was created by a team of restaurant professionals dedicated to helping businesses succeed by fostering long-lasting guest relationships and value-driven transactions through the latest tech. Feigenson was hired amidst the pandemic. Before hiring Feigenson, the company had alternated between a number of CEOs.

Hospitality 52

Hospitality Technology Guest Recovery Hiring 52

Foodable

SEPTEMBER 11, 2020

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. In this episode of The Barron Report, host Paul Barron breaks down the recent drive-thru and mobile ordering redesign concepts instituted by a number of major restaurant players.

Guest Recovery 63

Guest Recovery Mobile Ordering Fast Casual Fine Dining 63

Modern Restaurant Management

AUGUST 28, 2020

As part of the effort, KitchenAid is partnering with JBF to create more possibilities in the kitchen for culinary professionals as they face a difficult recovery. with his first venture being the operation of the Roy Rogers on Rt. “We have had great success with this new tool, and we know that our guests appreciate it as well.

Allergens 118

Allergens Kitchen Safety Guest Recovery Customer Service 118

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Additional key findings from the survey include: Over a third (38 percent) of respondents plan to have between 1-20 guests, with 32 percent planning to have under 50.

2021 185

2021 Online Ordering Mobile Ordering Guest Recovery 185

Apicbase

JANUARY 13, 2023

However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. It highlights those shifts so that you can prepare your operation for success without being blindsided by pitfalls and emerging trends. Having an easily scannable menu online will be table stakes for most operations in 2023.

2023 52

2023 Operations Management Management 52

Black Box Intelligence

AUGUST 9, 2021

The industry’s labor challenges will persist through the economic recovery and beyond. Once you know your turnover rate, you can then measure the cost, which often extends beyond the direct costs of hiring and training. Restaurant operators are competing for employees in a shallow talent pool, which workers use to their advantage.

Webinar 98

Webinar Front of House Guest Recovery Back of House 98

Cheetah

JUNE 14, 2021

In April alone, restaurants lost 681,000 workers to attrition, and while the hotel and restaurant segments are hiring in the hundreds of thousands, the turnover rate is still at an all time high. From the restaurants’ perspective, this obviously puts a dent in their hiring efforts. Here’s how. . Sharing the Tip Pool with BOH.

BOH 148

BOH Back of House Front of House Restaurant Law 148

Black Box Intelligence

NOVEMBER 1, 2021

Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. Full-Service: Service Guest Sentiment Improved in Q3. Powered by Black Box Guest Intelligence. Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. As of Saturday, May 9, on average almost 30% of the restaurants operated by the companies that participated in our Restaurants Recovery Sales Flash survey opened their dining rooms in some capacity. Collected and distributed 3 times per week.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. He began working with TSFR in 1996 when he was hired as a District Manager for the Burger King brand.

Food 159

Food Tip Distribution Guest Recovery Food Safety 159

Modern Restaurant Management

MAY 17, 2021

Guest Intent Shows Positive Trend. This report provides unparalleled tracking of the North American consumer and will help guide both operators and suppliers as the On Premise emerges from one of its most trying periods ever.” In fact, hiring has reached a new high, as 88 percent of pre-COVID employees are back on the payroll.

2021 186

2021 Consumer Goods Small Business Fine Dining 186

Modern Restaurant Management

SEPTEMBER 1, 2020

Restaurant Reckoning: Dynamic Diner' SevenRooms released its “Restaurant Reckoning: Dynamic Diner” report, which uncovered new diner personas to help operators understand what motivates guests to dine out in this new era of hospitality. Diner Dynamics.

2020 184

2020 Food Safety Hotels Dine-in 184

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Food Safety 203

Food Safety Mobile Ordering Online Ordering Kitchen Safety 203

EATER

JULY 2, 2021

As food industry professionals collectively push for structural overhaul in the service industry at large — raising the minimum wage , for example, or experimenting with new ownership models like co-ops — we can also use this recovery period to renegotiate and reimagine the relationships between restaurant workers, owners, and consumers.

Hospitality 97

Hospitality Food Safety Front of House Guest Recovery 97

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. New Zealand was the first to record a strong trend towards recovery, in correlation to its success in containing the spread of the virus to date.

2020 157

2020 Guest Recovery Kitchen Safety Online Ordering 157

Modern Restaurant Management

JULY 7, 2020

The PPP has been a bridge for many during the shutdown, but the restaurant industry is still looking at months of starts and stops to find a new normal in business operations. We encourage Congress and the Administration to consider bipartisan options to support the industry’s recovery.”

Mobile Ordering 167

Mobile Ordering Restaurant Law Seating Customer Service 167

Modern Restaurant Management

MAY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the surge in online ordering, early returns on restaurant recovery and what customers want and expect from restaurants. Restaurant Recovery Stats. Companies are focusing on ways to guarantee the safety of their employees and guests.

2020 103

2020 Guest Recovery Online Ordering Point of Sale 103

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

2020 163

2020 Fast Casual Food Safety Guest Recovery 163

Modern Restaurant Management

FEBRUARY 17, 2021

This means the operational logistics can no longer be a one size fits all approach and brands must meet consumer demand with a personalized, flexible solution that adapts to individual preferences.” QSR Hiring. In particular, these were the top positions sought by hiring companies: Team Member / Crew Member. With over 8.1

2021 186

2021 Mobile Ordering Loyalty Program Download 186