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Reducing Tension Between Kitchen & Front of House

Ken Burgin

The post Reducing Tension Between Kitchen & Front of House first appeared on Ken Burgin. Improve the information flow. How is a successful shift or week measured? Number of customers, per-head spend, amount of tips, number of complaints or positive comments? Train supervisors and head chefs in short, fast discipline.

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TECHNOLOGY AND RESTAURANT CULTURE (part two)

Culinary Cues

Employees can always catch up on their phones during breaks but during production and service their focus must be on the job in front of them. [] BRING PEOPLE TOGETHER: One of the “bad and ugly” aspects to technology, especially social media, is that people are pulled into their silos and fail to interact and share with others.

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How to Show Your Staff Love for Employee Appreciation Day

7 Shifts

Walk-On’s Sports Bistreaux accomplishes this with cue cards and magnets on a white board. One of the biggest issues facing restaurants in 2023 is finding and keeping good talent. During the pandemic, many service workers either left or were forced out of the industry and never returned. People are the heart of the restaurant.

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How Canyons Fresh Grill Saves 15% on Labor with 7shifts

7 Shifts

Since opening, Canyons has served over a million fresh burgers, salads, shakes, and more to families, youth sports teams, church groups, dating couples, and corporate events. Canyons has also seen success in breaking down labor percentages into the back and front of the house to better understand where they may be overstaffed.

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Building a Food Culture

Modern Restaurant Management

This is also well-known in foodservice with the fast-paced work required in back and front of house. When you jump into the world of Industrial and Organizational (IO) Psychology, culture is a predominant theme. However, for those of us in the produce and food industries, what are critical parts that make up a food culture?

Food 180
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How to Improve Team Communication with Restaurant Staff and Management

7 Shifts

At times, it's a civil war between your front-of-house and back-of-house teams. The following are habits to avoid at all costs when communicating with your staff: Yelling at underperforming staff (especially in front of customers). After all, there are so many more pressing problems that need to be dealt with.

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How to Schedule Employees Effectively in 9 Steps

7 Shifts

Also, keep an eye out for things that could affect restaurant traffic, like sporting events, weather, or tourism-related factors. It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. But it isn’t simple.