7 Shifts

AUGUST 7, 2020

While most people would say it’s choosing a concept or picking the perfect location, we argue that it’s hiring the right people. Who you hire to execute your vision can make or break your business. But how can you know if a new hire will be engaged in their role before you hire them?

2020 312

2020 Kitchen Safety FOH BOH 312

Ken Burgin

FEBRUARY 13, 2024

If the managers or owners doing an interview raise and answer these job applicant questions, they will have a better rapport with applicants. And don’t forget, people are always looking for answers to their questions; if you don’t provide them, they may make them up! What is the kitchen’s work culture like?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

7 Shifts

MAY 10, 2021

He's a chef and the founder of Best Served Creative , a platform for hospitality works of all levels to tell their stories and make the industry better. Among the great insights Jensen brought were six red flags to avoids in the hiring process on both sides. It's not enough to just go "Hey, hiring line cooks. Reina (Form.

Hiring 370

Hiring Back of House Tip Distribution Insurance 370

Open for Business

NOVEMBER 21, 2022

Streamline the front of house. Run a smooth back of house. Streamline the front of house. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant.

Technology 147

Technology Front of House Back of House Online Ordering 147

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. High turnover has long been a core tenet of the hospitality industry. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Table of Contents.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

7 Shifts

MAY 15, 2023

When the pandemic forced restaurant shutdowns, Huang turned his uncle's Fresh Meadows restaurant, Peking House, into a fried chicken popup, also called Pecking House, albeit with a spelling variation. When we won Best Restaurant in the World, I was in the hospital with a cardiac, a heart procedure at the age of 30.

Fine Dining 195

Fine Dining Back of House Front of House Dine-in 195

Restaurant365

MAY 7, 2021

While restaurant owners and operators are certainly relieved to be coming out on the other side of the pandemic, restaurant hiring has become a looming challenge. The labor shortage is particularly concentrated for back-of-house (BOH) employees, such as line cooks, prep cooks, and dishwashers. Hiring challenges. million jobs.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

Modern Restaurant Management

SEPTEMBER 14, 2022

Competition : The pandemic significantly affected the restaurant and hospitality industries. You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Dealing with AI can be understood through video games.

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

Culinary Cues

SEPTEMBER 15, 2022

Ironically, there is always room to be great and there is plenty of room to be mediocre. With more than one million restaurants in the US we can flip a coin and hope for the great, will likely step through the doors of good, and far too often settle into the mediocre. I wonder why this is the case. Plain and simple. What are they thinking?

Fine Dining 396

Fine Dining Front of House Customer Service Customer Experience 396

Modern Restaurant Management

JANUARY 11, 2024

Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy. percent according to Toast , a leading publication reporting on the hospitality industry. Showing appreciation to your staff always helps boost morale.

Management 166

Management Management Back of House Customer Service 166

7 Shifts

MARCH 31, 2023

Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. Because I don't wanna hire the wrong people. And what I've found is that once I have hired those people, I started to see the hourly team changed.”

Hiring 195

Hiring Front of House Back of House Document 195

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. The purpose of the onboarding process is to teach new hires how to do their jobs successfully, and to catch them up on the company's culture and procedures.

FOH 307

FOH BOH Food Safety Customer Service 307

Modern Restaurant Management

MAY 20, 2021

Restaurants that once employed full front of house operations, quickly turned into crews of kitchen and expeditor staff only, employing sometimes 25-50 percent of their original staff. "It's a feeding frenzy on hiring right now. Roles shifted too. "Where are all the people? But this is slowly starting to change.

Technology 189

Technology Front of House Back of House Healthcare 189

The Restaurant Times

MARCH 10, 2022

You must captivate interest to hire and retain your restaurant staff. Good workers are a clear indicator of a good restaurant and excellent service; thus, it is essential to hire the best staff and to do so, you must follow specific procedures that will assist you in building a great restaurant team. . Hire The Right Talent.

Hiring 52

Hiring Healthcare Recruiting Insurance 52

Lavu

SEPTEMBER 29, 2023

The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. million, while the number of hires was 1.3 million, while the number of hires was 1.3 This means that there were 600,000 more job openings than hires in the food services and drinking places industry in July 2023.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

7 Shifts

NOVEMBER 29, 2022

We invited four restaurateurs from diverse backgrounds to talk about their philosophies on tipping: Ksenia Adams - Tech Lead, Human Capital Systems @ Union Square Hospitality Group in NYC. Gavin Kaysen - Chef/Owner @ Soigné Hospitality Group in Minneapolis, MN. You have to hire happy people that want to be there,” said Kelly Phillips.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Here are a few sample back-of-house job descriptions you can use to jumpstart your own job descriptions to help attract top notch BOH staff. Proven experience in a management or supervisory role.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

Marketing4Restaurants

MAY 23, 2022

Hiring for restaurants is the number 1 problem for so many restaurants around the world right now. We cover some of what we see working for our customers and some of the ways that you can do more with less to make do with the staff that you have. Restaurants where their mission is a fundamental part of what they do.

Hiring 52

Hiring Front of House Back of House Food Supply 52

7 Shifts

APRIL 21, 2023

Maybe you realized hospitality is your passion. But his father pushed him to get a college degree in case hospitality didn't work out. Kam Talebi, Founder & CEO at Kaskaid Hospitality A good leader understands the pain points of their staff. What comes to mind when you think of success in the restaurant industry?

Leadership 195

Leadership Training Front of House Customer Experience 195

Modern Restaurant Management

JUNE 21, 2021

One staff member could be lost from the front of house for up to an hour taking phone calls for 20 takeaway orders. A recent study shows that almost half (45 percent) of hospitality businesses believe consumers want an enhanced experience when eating and drinking out post-pandemic. Reduce Wait Times.

Mobile Ordering 186

Mobile Ordering Ordering Front of House Guest Recovery 186

EATER

JULY 2, 2021

With the lens of someone who works at the intersection of food and social justice, I spoke with experts in the hospitality field to learn more about how workers can seize this opportunity to find the right restaurant job, gathering questions prospective applicants can ask to ensure they are making a good choice. Shutterstock. Are tips pooled?

Hospitality 96

Hospitality Food Safety Front of House Guest Recovery 96

Open for Business

MARCH 7, 2023

The majority of new hires have worked in the restaurant industry before and likely in the same role. Here are some of the most common ways industry skills are taught today: One-on-one training If you own a small restaurant where people are hired one at a time, one-on-one training will probably make the most sense.

Training 78

Training 2023 Front of House Back of House 78

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

Marketing4Restaurants

MAY 23, 2022

Hiring for restaurants is the number 1 problem for so many restaurants around the world right now. We cover some of what we see working for our customers and some of the ways that you can do more with less to make do with the staff that you have. Restaurants where their mission is a fundamental part of what they do.

2022 52

2022 Hiring Front of House Back of House 52

Restaurant365

AUGUST 27, 2021

Most restaurants are trying to hire right now. Here are a few critical ways you can proactively and effectively communicate your culture to potential hires. If you are looking to address your restaurant hiring challenges , consider starting with an audit of your online presence. Cultivate an online presence.

Recruiting 151

Recruiting Social Media Front of House Hiring 151

Culinary Cues

SEPTEMBER 1, 2023

For the past six months I have been committed to an exercise regimen thanks to my Apple Watch. Closing the rings of movement, exercise, and standing has been a goal since I first strapped on the watch, a goal that consumes my attention and cannot be broken for fear that I will simply fall off the pattern if the rings fail to close for one day.

Fine Dining 319

Fine Dining Dine-in Front of House Design 319

Modern Restaurant Management

JULY 19, 2021

As restaurants and other hospitality venues re-open and see increased demand from customers and guests, one thing is clear: labor shortages could slow their recovery, hampering businesses trying to capitalize on the booming consumer demand. While some point to the labor crunch as a short-term issue, this is likely wishful thinking.

Guest Recovery 203

Guest Recovery Recruiting Front of House Customer Service 203

Hot Schedules

FEBRUARY 23, 2022

For businesses, retaining employees (and hiring in the first place) has become the number one prerogative – just to keep the lights on. Going this route also frees up management from HR administration to complete more front-of-house tasks. Employee turnover greatly hampers throughput and cuts into available revenues.

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

Modern Restaurant Management

OCTOBER 20, 2020

Growth for most, after all, isn’t walking through the front door, it’s coming in online. If your cooks are mostly fulfilling off-site orders, you can do away with niceties like a slick front of house, visual merchandising, and a location with hungry walk-ins. It might not be. Clear career paths upwards and onwards.

Front of House 203

Front of House Kitchen Safety Food Back of House 203

Open for Business

MAY 16, 2024

Menus can be refreshed and hospitality can be fine-tuned, but your restaurant’s success ultimately boils down to discoverability. Hire a designer or choose a website builder Professional designers can create custom websites for your brand or you can utilize a website builder that comes with easy-to-use templates.

Website Management 78

Website Management Email Marketing SEO Seasonal Menu 78

Modern Restaurant Management

DECEMBER 19, 2019

When you are part of the restaurant industry, catch phrases such as “low unemployment rate” and “revolving door” seem to find their way into any conversation involving hiring and retention. While this is great for the economy, it can make hiring managers feel as though they are running at full speed on a hamster wheel.

Fast Casual 161

Fast Casual Hiring Front of House Casual 161

7 Shifts

JULY 8, 2023

And the driving principle behind it was to be the type of place he would work at forever given the opportunity. He joined us on The Pre-Shift Podcast, along with Chris Artinian, President and CEO of Condado Tacos. Kahn: "It was kind of a no-brainer. We're just a number. And however it happened, it happened. 10 years later, he's in the COO seat.

Hiring 273

Hiring Back of House Take-out Training 273

7 Shifts

JUNE 16, 2022

These subjects might include feedback on new multi-unit restaurant technology , menu and marketing initiatives, as well as assistance navigating supply chain, economic, or hiring difficulties. They all prevent franchisors from seeing the day-to-day pains and successes that their franchisees experience. Table of Contents.

Franchise 370

Franchise Franchising Communication Front of House 370

Open for Business

MARCH 1, 2023

More than 87% say they’re likely to hire in 2023 if they can find qualified applicants, according to the National Restaurant Association. Vaccines and relaxed pandemic restrictions in 2021 spurred restaurant owners to hire at above-average wages , but open positions remained high. Bureau of Labor Statistics data.

2023 78

2023 Insurance Front of House Hiring 78

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurant schedules shuffle all the time. While some managers dread the thought of a seasonal, monthly, or weekly schedule adjustment, others rely on it. Table of Contents. What is a Rotating Schedule?

Front of House 370

Front of House Employee Relations Back of House Take-out 370

Modern Restaurant Management

MARCH 10, 2022

The impacts of COVID have been heavily felt by those in the restaurant and hospitality sector. While most industry sectors were affected in one way or another by the pandemic, manufacturing, retail, restaurants and hospitality sectors were most dramatically impacted. How Insurance Policies React.

Insurance 175

Insurance Food Safety Employee Relations Front of House 175

EATER

JUNE 26, 2020

The restaurant’s general manager, who asked that both her name and that of the restaurant remain anonymous because of the sensitivity surrounding hiring practices, says she’s able to offer these still-unemployed workers little more than daily check-ins and free food. I found a lot of loyalty in the team we were able to build here,” she says.

Front of House 113

Front of House Back of House Guest Recovery Loyalty Program 113