Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience. Nothing is fraud proof.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

The Restaurant Times

AUGUST 12, 2021

Founded in 2015, the brand chose franchising as the apparent route to scale the business. With 200+ outlets, it has been essential for the brand to track the performance of each outlet, maintain consistency, customer loyalty, identify the gaps in the business and create innovative sales strategies. .

Loyalty Program 94

Loyalty Program Operations Franchise Franchising 94

Apicbase

FEBRUARY 29, 2024

85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. Operators are getting used to the idea that restaurant technology goes beyond delivery apps and POS, and that new tools help increase profits. Toast , 2023) POS systems remain central to restaurants.

2024 52

2024 Operations 2023 Loyalty Program 52

The Restaurant Times

JUNE 11, 2021

A good POS system for restaurants contains features such as tablet billing, stock and inventory management, analytics and reports, CRM and many others. From large chain restaurants and franchises to pubs, breweries, and coffee shops, every segment of the F&B industry is now automating operations. Let us see how.

POS 52

POS Mobile Ordering Loyalty Program Online Ordering 52

Modern Restaurant Management

SEPTEMBER 14, 2022

AI is a program developed by humans to respond to a set of instructions under specific environments. AI programs factor in various variables like human response patterns, scenarios, locations, languages, and more to deliver what is expected of them. But before we learn more about it, here is a quick recap of what AI and ML are.

Front of House 204

Front of House Mobile Ordering Loyalty Program Back of House 204

The Restaurant Times

JUNE 4, 2021

The Dubai-based brand is eyeing expansion in the Indian, UK, and Canada markets through franchise partnerships with local companies. In fact, they are already operating franchises successfully across the middle-east. Operations & Franchise Development Head. Loyalty program. Farasat Beg. Stock and Inventory.

Front of House 96

Front of House Fast Casual Franchise Franchising 96

Modern Restaurant Management

JANUARY 2, 2024

As the demand for robotics increases, solutions like franchising and bringing robots closer to home will augment market growth and penetration. As the demand for robotics increases, solutions like franchising and bringing robots closer to home will augment market growth and penetration. Golden Corral is one.

2024 193

2024 Fast Casual Insurance Food Safety 193

SpotOn

MARCH 5, 2024

The Mi' N Tea staff would have to enter the orders manually into the restaurant POS system, even the direct orders streaming in from their website, which also didn't integrate with the POS. With SpotOn, online ordering seamlessly integrates with the POS, making the process smoother on the backend.

Email Marketing 52

Email Marketing Loyalty Program Online Ordering Front of House 52

Focus POS

JUNE 17, 2019

What is restaurant point of sale (POS) software? It improves customer service by providing faster, more efficient transactions (and additional transaction types, such as self-service or online ordering) and engages customers on a deeper level through gift card implementation and loyalty programs. Streamlined Workflow.

Point of Sale 113

Point of Sale Cash Management POS Franchise 113

Restaurant365

FEBRUARY 25, 2020

Although factors like franchise affiliation may affect profit margins, fast casual restaurants typically have an average profit margin of 6-9%. Adopt a Customer Loyalty Program to Incentivize Repeat Customers. A loyalty program can be valuable to create a deeper connection with your customers.

Loyalty Program 183

Loyalty Program Fast Casual Point of Sale Online Ordering 183

Modern Restaurant Management

JUNE 9, 2020

. ” Our franchisees are concerned with their livelihood, and the well-being of their employees, we’ve tried to ensure we’re fully up to speed on all programs that might benefit our franchisees, and remain a resource to them.” Nathan’s Famous signed both PAR’s Brink POS and Toast on as preferred partners.

Kitchen Safety 149

Kitchen Safety Franchise Franchising Food Safety 149

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” Tyga Bites Launches.

Food Safety 203

Food Safety Mobile Ordering Online Ordering Kitchen Safety 203

The Restaurant Times

JANUARY 11, 2023

For instance, if you get yourself a POS , if you don’t already have one, you won’t have to pay commission fees. These apps are also the perfect way to run loyalty programs for customers. Plus, the orders go directly to your POS system, and payments are already taken care of. Reduced Third-Party Costs. Conclusion.

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. The cost to start a delivery service can depend on many factors, such as labor needs, POS upgrades, and marketing costs. Restaurant Adaptation.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Apicbase

JUNE 20, 2022

You can do many things as a franchisor to improve your chances of building a thriving restaurant franchise. Even if you’ve ticked all the right boxes and executed every step of the restaurant franchise playbook to perfection, your ability to attract and retain strong franchisees is essential to your success. John van Kooten.

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. 55 percent plan to add more space for pick-up. Kicking orders to the curb.

2022 211

2022 Mobile Ordering Guest Recovery Point of Sale 211

The Restaurant Times

APRIL 24, 2021

Especially for owners of restaurant chains, or people wanting to step into franchise agreements, the only way to grow is to incorporate the best of technology out there. An ideal POS follows a BFCD model, which is Brand, Format, Cluster and Deployment. Although multiple factors contribute to gaining your customer loyalty.

Technology 52

Technology Loyalty Program Online Ordering POS 52

Modern Restaurant Management

AUGUST 17, 2020

A consumer's brand loyalty was also impacted during recent events, with 33 percent of overall respondents citing an increase in loyalty to the brands they frequented during stay-at-home-orders. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty. How Is Casual Dining Doing?

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Modern Restaurant Management

SEPTEMBER 14, 2021

Bill formally served on the Great Lakes Franchise Association Board, Del Taco’s Franchise Marketing Advisory Council and the Finance Excellence Advisory Council for Burger King. In 2009, Greg moved to the Del Taco brand, where we were chosen as Franchise Operator of the Year in both 2009 and 2010.

Food 159

Food Tip Distribution Guest Recovery Food Safety 159

Modern Restaurant Management

JULY 7, 2020

Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP). “We are particularly pleased that 27 percent of the program’s reach in low and moderate income communities which is in proportion to percentage of population in these areas.

Mobile Ordering 167

Mobile Ordering Restaurant Law Seating Customer Service 167

Modern Restaurant Management

MARCH 11, 2020

To make this role easier, US Foods is introducing new enhancements to its Tipping Point program, specifically designed to help operators introduce new menu items and train staff on how to more effectively drive sales for Scoop products on the menu. Two-Hens Growth Fueled by Accelerator Program. A comprehensive training program.

Bar 124

Bar Cash Management Loyalty Program Point of Sale 124

Modern Restaurant Management

APRIL 14, 2020

In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico. Qu responded by bundling its enterprise cloud POS into an all-digital, online-only ordering package called OrderUP.

Online Ordering 208

Online Ordering Back of House Customer Service Small Business 208

Indoor Media

OCTOBER 2, 2017

Whether your restaurant is primed for business breakfasts, ladies who lunch, family dinners, or late night eats, here are six keys to increase loyalty to your restaurant. Reward Programs That Don’t Suck. When it comes to reward (or loyalty) programs, you can go old school or get techy. Who ARE these people, anyway?

Loyalty Program 78

Loyalty Program Email Marketing Social Media Customer Service 78

Modern Restaurant Management

DECEMBER 14, 2020

The US Foods Ghost Kitchen program also recently expanded its concept offerings from six to 12. ” Here’s how Drive Kindness works: Drive Kindness’ franchise owners will charge restaurants a flat rate. Lightspeed POS Inc. Step Up to The Table. " Lightspeed Acquires Upserve. acquired Upserve Inc. ,

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

Modern Restaurant Management

DECEMBER 28, 2020

Some of these innovations include digital menus, contactless payments, marketing solutions, and cloud-based POS. And while they have little choice but to embrace third-party delivery services, doing so puts another brand in control of their customer and risks eroding customer loyalty.

2021 186

2021 Kitchen Safety Food Safety Mobile Ordering 186

Modern Restaurant Management

DECEMBER 13, 2019

Ordermark hired Charlie Jeffers, a 25-year industry veteran and award-winning expert on point of sale (POS) integration, into the newly created position of Head of Innovation. Jeffers will lead Menu and POS integration for Ordermark’s restaurants and virtual kitchen clients as the company looks to extend its leadership position in the.

Mobile Ordering 91

Mobile Ordering Catering POS Customer Experience 91

Aaron Allen & Associates

AUGUST 24, 2022

Slice created an app and acquired a POS company (now “Slice Register”) to create a multichannel experience and help level the playing field for independents. Are You Looking for a Pizza Franchise? If you’re interested in buying the best pizza franchise for your market, we would love to get in touch.

Technology 59

Technology Mobile Ordering Online Ordering Point of Sale 59

Modern Restaurant Management

NOVEMBER 11, 2019

Loyalty rewards for their restaurants and bars: Almost 1 in 3 (32 percent). “Hotel brands, especially those with locations in various cities around the world, have a unique opportunity to build loyalty with customers through their F&B offerings. ” Building Loyalty. Illes Foods' Fourth Generation CEO.

Travel 96

Travel Food Hotels Loyalty Program 96

Modern Restaurant Management

MARCH 16, 2020

Comcast Business shared the top trends impacting the quick-service restaurant (QSR) industry, based on the company’s deep experience working with leading QSR and franchise establishments. Offering multiple ways to order – from kiosks to loyalty apps to tablets – is essential to minimizing customers’ wait times.

Mobile Ordering 104

Mobile Ordering Online Ordering Point of Sale POS 104

Restaurant365

SEPTEMBER 3, 2021

A strategist can prioritize recommending strategies for navigating new revenue opportunities like delivery, takeout, ghost kitchens, or franchising activities. Adjusting pricing without analyzing menu engineering information is a risky proposition, potentially impacting customer satisfaction and long-term loyalty.

Waste 78

Waste Cash Management Point of Sale Inventory 78

Modern Restaurant Management

NOVEMBER 14, 2019

Recently celebrating its 25th anniversary, the Minneapolis-based restaurant franchise was founded on Dave Anderson's passion for BBQ. Director, Strategy and Franchise Operations Al Hank about about brand evolution, restaurant industry challenges and even, plant-based BBQ. Perseverance, obsessive devotion to making people happy.

Advertising 138

Advertising Social Media Loyalty Program Technology 138

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. The program will kick off in the 50 largest U.S. Plus, Square is also waiving dispatch fees until July 1, 2020. Visa SMB Help.

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Restaurant365

NOVEMBER 19, 2019

By integrating POS system with an accounting and scheduling platform, labor and sales data can be used for smart forecasting. In addition, more than half of smartphone users report using their phones to take advantage of special deals, rewards, or loyalty programs from restaurants. Accurately tracking business intelligence.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Modern Restaurant Management

FEBRUARY 17, 2020

” Ahead of the official launch, Yelp ran a successful pilot program with Denny’s, with the help of their media agency, ?Spark diners exclusive access to hot tables with the launch of Premium Access – a new loyalty perk available for frequent OpenTable diners, top photo. Spark Foundry?. ” Hot Table Access.

Sports 126

Sports Point of Sale Entertainment Customer Experience 126

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door. Reduce theft.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

DECEMBER 31, 2019

Restaurants will likely continue to offer innovative benefits like free or discounted education, or other programs such as our managing partners program, which allows managers to run their own locations. Restaurant managers and employees now spend on average 46 hours/week managing a POS. It should be four.

2020 135

2020 Kitchen Safety Consumer Goods Point of Sale 135

Restaurant365

DECEMBER 4, 2020

The more locations a brand or franchise has, the harder it is to create a consistent dining experience. Restaurateurs already using social media with their brands should consider expanding into other areas like social media advertising, text and email marketing, or loyalty programs. Accurately tracking business intelligence.

2021 78

2021 Operations Mobile Ordering Social Media 78