Modern Restaurant Management

JANUARY 8, 2024

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

7 Shifts

DECEMBER 17, 2020

Once you have access to a guest’s contact info, it creates the opportunity to reach them via email or text and let them know about special offers, new menu items, changing hours, and more. The simplest way to collect customer data in a quick-serve or fast-casual restaurant is to have customers supply it on a sheet of paper at the register.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

JANUARY 31, 2023

From that data, restaurant owners can gather winning insights into how to create an optimized menu, develop a promotional strategy as well as to create back-of-house efficiencies during peak hours to be able to handle an increase in orders. Use data to identify popular menu items and promote them during the Super Bowl to drivesales.

Loyalty Program 171

Loyalty Program Social Media Email Marketing Online Ordering 171

Modern Restaurant Management

DECEMBER 26, 2023

Enhanced Customer Engagement – Restaurants intensified their commitment to customer engagement, using strategies including personalization, loyalty programs, and data analytics to customize offerings and experiences. This helped them improve customer relationships, loyalty, satisfaction, and retention.

Dietary Restrictions 120

Dietary Restrictions 2024 Food Safety Food Supply 120

Modern Restaurant Management

OCTOBER 20, 2023

2023 brought new challenges to the table for the restaurant industry, from rising food prices due to inflation to continued disruptions in the supply chain. This creates an opportunity for restaurants to bite into market share by enticing a budget-sensitive customer base with incentives like coupons and loyalty programs.

Marketing 193

Marketing Loyalty Program Email Marketing Coupons 193

Modern Restaurant Management

DECEMBER 20, 2023

We initiated our bottomless brunch menu on weekends, which actually helped us finish our weeks stronger than before. Co-founder, Carbonate Looking back at 2023, I witnessed a significant shift in how restaurants approach loyalty programs.

2023 192

2023 Loyalty Program Mobile Ordering Consumer Goods 192

Squirrel Systems

FEBRUARY 16, 2024

In this article, we delve into the anticipated restaurant and menu trends for 2024 and explore how technology, particularly advanced point-of-sale (POS) solutions, can enable restaurateurs to ride the wave of these trends successfully. Experiential Dining The dining experience is becoming as important as the food itself.

2024 52

2024 Technology Menu Mobile Ordering 52

Goliath Consulting

MAY 10, 2022

To cover supply chain costs, restaurant owners need to raise their prices. According to Jonathan Maze from Restaurant Business , limited-service and full-service restaurants have raised prices to at least 7% over the past year as grocery prices are soaring as well, which means a more expensive supply chain. percent over the year.”

Loyalty Program 78

Loyalty Program Operations Pricing Customer Service 78

Modern Restaurant Management

FEBRUARY 2, 2022

All that said, grappling with supply chain and labor shortages and with an imperative to keep everyone safe continues to put restaurant operators in a tough position. Optimize Your Menu. Creating a menu that is attractive to both customers and your bottom line will allow you to stand out from other restaurants. Go Digital.

Loyalty Program 192

Loyalty Program Online Ordering Social Media Mobile Ordering 192

Modern Restaurant Management

JUNE 18, 2020

The concept now branded Freshii WFH (Work From Home), is an offshoot of their COVID response program, which focused on local hospitals and provided meals to front-line doctors and nurses in a safe and timely fashion. ” Reviving The Supply Chain. and grocery boxes delivered directly to home offices.

Supplies 163

Supplies Innovation Food Supply Loyalty Program 163

7 Shifts

JANUARY 20, 2023

Additionally, restaurants should make sure they have enough food and drink to meet the demand on this busy day. So stock up on all-purpose cleaners and check your soap dispensers and other supplies to get back to your regular schedule. Plus, be sure to stock up on those supplies! Offer discounts and specials.

Specials 195

Specials 2023 Social Media Email Marketing 195

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. Lavu, the restaurant technology services company, estimates 42 percent of food purchases are made online.

Technology 199

Technology Loyalty Program Front of House Online Ordering 199

Modern Restaurant Management

SEPTEMBER 14, 2022

AI-based robots cook your food and deliver meals on time without missing a beat. AI is a program developed by humans to respond to a set of instructions under specific environments. AI programs factor in various variables like human response patterns, scenarios, locations, languages, and more to deliver what is expected of them.

Front of House 204

Front of House Mobile Ordering Loyalty Program Back of House 204

Modern Restaurant Management

JANUARY 11, 2024

Awarding your staff’s hard work and loyalty to the business is essential in keeping your employees. A couple of ways to show appreciation include, creating an employee of the month program, or when someone receives a good review from a customer reward their work. If food is not being prepared correctly, speak to the cooks.

Management 163

Management Management Back of House Customer Service 163

Modern Restaurant Management

MAY 5, 2022

Cryptocurrency has real-world applications in the food industry, with restaurants using it to create new and exciting foods for their customers and find ways to use crypto as payments. Application of Blockchain in the Food Industry. Blockchain technology has been applied to the food industry.

Serving 183

Serving Loyalty Program Food Supply Point of Sale 183

Modern Restaurant Management

MAY 9, 2023

There has been an avalanche of commentary and analysis on how automation and AI have collectively helped restaurants cope with now all-too-familiar challenges: labor, supply, inflation. Worryingly, in the same study 3 in 5 respondents said a business would lose their loyalty if what they’re offered is “un-personalized.”

Mobile Ordering 170

Mobile Ordering Customer Experience Seasonal Menu Loyalty Program 170

Modern Restaurant Management

DECEMBER 17, 2021

Meanwhile, food service workers are in high demand. The Bureau of Labor Statistics reported that the food service workforce decreased by 42,000 individuals in August 2021. Exhibit A: Starbucks launched their loyalty program happy hour where customers can redeem a BOGO promotional offer and earn double stars.

Loyalty Program 182

Loyalty Program Customer Experience Mobile Ordering Customer Service 182

Modern Restaurant Management

OCTOBER 28, 2022

After surviving the worst of the COVID-19 pandemic, restaurant operators are now facing record high food costs, ongoing labor shortages, inconsistencies in the supply chain, and quickly changing guest preferences. The modern restaurant and foodservice industry are facing the most challenging restaurant landscape in decades.

Leadership 183

Leadership Loyalty Program Communication Training 183

Modern Restaurant Management

DECEMBER 21, 2022

This will manifest itself in several ways, such as informing robotics in the kitchen for food preparation, in addition to kitchen display systems (KDS) as restaurants kitchens seek to improve efficiency and better optimize for enhance prep station capacity management. Loyalty will continue to get more personal and less transactional.

2023 166

2023 Loyalty Program Fast Casual Customer Experience 166

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Modern Restaurant Management

DECEMBER 21, 2022

The modern Kitchen Display System (KDS) will be more interactive to increase operational efficiencies and improve quality of food for the chefs and their teams. Review menu items and strip away the slow movers. Reduce portion sizes slightly to maintain menu prices but account for increased costs.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Embrace the Suck

MAY 14, 2023

Restaurant Excellence Guideline #10: Implement a managerial training program that grooms your team for a managerial role within three to six months. Restaurant Excellence Guideline #21: Regularly innovate your menu. Restaurant Excellence Guideline #37: Emphasize food safety and hygiene.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Restaurant365

FEBRUARY 25, 2020

Just as there is no single food and drink formula for restaurant industry success, there is no simple formula for a healthy profit margin. Your restaurant profit margin can be influenced by food and inventory trends, your geographic location, the state of the broader economy, and a wide range of other factors. Gross Profit Margin.

Loyalty Program 183

Loyalty Program Fast Casual Point of Sale Online Ordering 183

Focus POS

MARCH 18, 2022

The last few years have been rough on the restaurant business, which has weathered supply chain issues, labor shortages, rising food costs, a pandemic, and cutthroat competition. 45% of consumers say that mobile ordering or loyalty programs encourage them to use restaurant online ordering platforms.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

Squirrel Systems

MAY 17, 2024

Cost Management : Monitor costs, including food, labor, and overhead. This could include offering catering services, launching a food truck, or selling branded merchandise. Use this data to personalize marketing efforts, improve service, and build loyalty. Data Analytics : Leverage data analytics to make informed decisions.

Operations 52

Operations Loyalty Program Cash Management Point of Sale 52

7 Shifts

MARCH 30, 2022

How will you be getting more diners to eat your food this year? Hang Your Restaurant's Menu in The Window. Display your restaurant's menu in the window by the front door, or by the entrance of the restaurant. For your restaurant, that means competition. Answer: restaurant advertising and marketing. Floor Graphics.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. Food costs increased in 2023: according to one survey, 60% of operators reported that all or most suppliers raised their prices , up from 50% in 2022. trillion), while food-at-home spending grew by 10%.

2024 52

2024 Operations 2023 Loyalty Program 52

Open for Business

MAY 19, 2023

And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. Quick Links Technology Relationships Food and Menus Technology trends to watch People are drawn to the restaurant business because they don’t want to be glued to a screen all day.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

7 Shifts

JULY 16, 2021

Create a Menu. Do they serve just coffee or small foods as well? This includes but is not limited to your equipment, permits, menu, and marketing. Expected menu prices. Rent, equipment costs, supplies, marketing, and paying staff are among the costs you'll incur when just starting. Coffee Shop Concepts.

License 461

License Hiring Equipment Point of Sale 461

Modern Restaurant Management

DECEMBER 14, 2021

We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow. Restaurants will continue to grapple with labor shortages and supply chain disruptions throughout 2022. Clinton Anderson, CEO, Fourth Enterprises.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

MadMobile

APRIL 26, 2023

It includes online shopping and in-store pickups, and enables food ordering for takeaway and delivery. From eCommerce to CMS and even loyalty, a headless connected platform brings all these different systems and factors together to give your customers the best experience possible.

Mobile Ordering 98

Mobile Ordering Loyalty Program Retail Point of Sale 98

The Restaurant Times

AUGUST 12, 2021

Being a large franchising business, BWC has been on the lookout for a technology partner that could enable them to manage their supply chain efficiently, give them complete control over the entire business and provide avenues to increase overall revenue. . POSist has really pushed innovation when it comes to this industry. Shrey Aggarwal.

Loyalty Program 94

Loyalty Program Operations Franchise Franchising 94

Modern Restaurant Management

SEPTEMBER 15, 2021

“The Discerning Diner report provides our members with the information they need to make choices around everything from menu selections and customer service options, to marketing initiatives and possible new revenue streams that today’s consumer is interested in. Delivering Excellence. ” Supporting Local.

2021 173

2021 Loyalty Program Retail Online Ordering 173

Sling

MAY 9, 2023

ADD_THIS_TEXT Restaurant operations (or RO for short) is the collective term for all the activities that go into managing a food-service business — everything from the daily responsibilities that need to be done to the long-term planning that keeps the business on track. Doing so involves more than just the food your diners leave behind.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Apicbase

NOVEMBER 4, 2022

Apicbase partner Yollty , a loyalty software based in Luxembourg, takes a closer look at the critical areas of digital transformation in hospitality. Menu engineering, automation and tracking. The hospitality industry, like any industry, benefits from digitisation and automation.

Loyalty Program 52

Loyalty Program Hospitality Point of Sale Allergens 52

Cheetah

MAY 11, 2021

The pandemic has brought us face to face with the vulnerabilities of the global supply chain in all industries. Food and beverage hospitality certainly felt the impact as shortages in products like Heinz ketchup , bubble tea , and even meat and poultry exposed just how intricate the dependencies are. Start by revisiting your menu.

Back of House 148

Back of House Front of House Food Supply Coaching 148

Modern Restaurant Management

DECEMBER 28, 2020

Just Salad was the first national restaurant chain to label its entire menu with carbon emissions similar to how brands like Allbirds had done in the retail sector. Following our announcement that we carbon labeled our menu, Panera and Chipotle followed with something similar shortly after. That also applies to the event space itself.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229