Modern Restaurant Management

JANUARY 12, 2024

As a proud, second-generation Bojangles franchisees at Georgia Foods, my family and I have tapped into a distinctive strategy that has boosted our profitability across our 41 Bojangles locations – catering. This included schools, sports teams, hospitals, corporate officers, wedding venues, and much more.

Catering 106

Catering Coaching Communication Customer Service 106

Modern Restaurant Management

JULY 14, 2021

In today’s tight job market, to be competitive and stay top of mind of potential hires, it’s important to launch a holistic recruitment marketing strategy to support basic recruiting functions. ones with hospitality, restaurant, cooking, etc. Employment Office + Workforce Development + Local College Partnerships.

Recruiting 209

Recruiting Hiring Marketing Email Marketing 209

Modern Restaurant Management

OCTOBER 25, 2023

If that toll is not addressed, anxiety, depression and other mental health challenges can develop. In a survey conducted by AmericanAddictionCenters.org, one in ten food service industry workers reported that they are under the influence of drugs for the majority of their work shifts, and around one in 20 alcohol. Excessive workloads.

Management 183

Management Management Front of House Back of House 183

Future Food

FEBRUARY 13, 2024

Clubs with multiple venues and locations are in an enviable position of having economies of scale that a contemporary procurement strategy can leverage, to maximise margins and subsequent profitability. The result is food costs that are frequently blown out, in the last 12 months some of our Club Clients are reporting food COGs beyond 60%.

Food Supply 78

Food Supply Beverage Catering Pricing 78

Modern Restaurant Management

JULY 19, 2021

As restaurants and other hospitality venues re-open and see increased demand from customers and guests, one thing is clear: labor shortages could slow their recovery, hampering businesses trying to capitalize on the booming consumer demand. This leads to higher quality candidates, less turnover, and better performance.

Guest Recovery 199

Guest Recovery Recruiting Front of House Customer Service 199

Future Food

SEPTEMBER 7, 2021

Independent Property Developments, Big or Small, are Creative, Best In Class Food Precincts. Future Food gets to work on large projects, and we love the city shaping scope of a big development. Food becomes integral to the personality of the building.

Food 145

Food Article Customer Experience Hospitality 145

Social Hospitality

JUNE 28, 2023

In the ever-evolving world of restaurants, establishing effective marketing strategies is an important stepping stone to success. Whether you’re a new restaurant or a well-established entity, it’s crucial to keep your marketing as fresh as your food. There are plenty of tried-and-tested restaurant marketing strategies.

Marketing 195

Marketing Email Marketing Social Media Seasonal Menu 195

Future Food

JULY 30, 2023

Future Food has long been recognised as a leader in Food & Hospitality Master Planning. Future Food assisted Royal Botanic Gardens Victoria in securing The Darling Group (Higher Ground, Top Paddock, The Kettle Black, Stringers et al.) for The Terrace. for the New Student Precinct in Parkville.

Hospitality 78

Hospitality Healthcare Food Supply Customer Service 78

Future Food

JUNE 26, 2022

The ups and down of the past 24 months has; and is continuing to batter the food and hospitality industry from every angle. Change can be good and for Future Food, we are seeing a new approach to how food and beverage operators and hospitality groups wish to partner with Landlords across all industry sectors.

Operations 78

Operations Food Hospitality Document 78

Future Food

MARCH 23, 2022

A Future Food project. Data Driven Decisions for Food & Beverage. The hospitality industry is undergoing significant change. After the pressures of 2020 & 2021, the food and hospitality industries have (as always) adapted. Wenty’s Leagues Club. target markets and their quantifiable spend).

Beverage 78

Beverage Food Hospitality Retail 78

Future Food

AUGUST 8, 2022

Clubs are hospitality environments. That’s right, not gambling destinations but hospitality and lifestyle destinations for their members and visitors. Clubs are moving to a new model that supplies their customers with a holistic entertainment solution, a tailored hospitality experience aligned to the aspirations of the target market.

Hospitality 78

Hospitality Sports Café Food Supply 78

Modern Restaurant Management

MARCH 1, 2022

A recent survey of restaurant operators by the University of South Florida School of Hospitality found that hiring and turnover was their number one challenge. ” They enter this demanding industry because they truly enjoy creating excellent guest experiences through outstanding food, atmosphere, and service. Addressing Retention.

Front of House 229

Front of House Loyalty Program Back of House Training 229

Future Food

OCTOBER 19, 2023

Image credit Greenbank Services Club Food and beverage provides Clubs with substantial competitive advantages: Positive Business Case. Hospitality and food & beverage service can be the differentiator that advances a good Club experience to an exceptional one. This will be a game changer for our food operations.

Beverage 78

Beverage Operations Food Tourism 78

Future Food

JUNE 16, 2021

The diversity of our projects across a range of industries provides for constant and engaging evaluation internally as we consider food and beverage trend applications across properties of all shapes and sizes. The first half of this year (and some of 2020), Future Food enjoyed working with two sports centric environments.

Sports 148

Sports Entertainment Hospitality Point of Sale 148

Future Food

JUNE 27, 2023

Food and beverage choices are interconnected with mental and emotional well-being,’ according to the International Food Information Council’s 2023 Food and Health Survey, 74% of respondents stated that their stress levels, mental health and well-being is impacted by their food and beverage choices.

Hospitality 78

Hospitality Food Mobile Ordering Beverage 78

Modern Restaurant Management

JUNE 5, 2023

When people think of the way AI is currently used in quick service restaurants – such as fast-food chains – they might think of AI-powered voice bots utilized at drive-thrus or AI tools to forecast inventory needs based on demand. Restaurant owners agree, as nearly half of hospitality operators in the U.S.

Dine-in 186

Dine-in Customer Service Customer Experience Inventory 186

Future Food

NOVEMBER 7, 2021

The Trends to Watch in 2022 & Beyond The changing face of Food & Hospitality. Whilst some food and hospitality businesses chose to pivot their businesses early, out of necessity, others have elected to respond to changes in consumer preferences and are quickly reshaping the food and hospitality landscape in front of our eyes.

2022 148

2022 Food Supply Entertainment Hospitality 148

Modern Restaurant Management

DECEMBER 21, 2023

These craft consumers want the full on-premise experience and are willing to pay for it, which includes variety across all variables (styles, ABV, flavor profiles, serving sizes), knowledgeable servers, food pairings and the right glassware/temperature for the beverage, among other things.

2023 120

2023 2024 Insurance Employee Relations 120

Modern Restaurant Management

JANUARY 5, 2024

While commodity shortages, transportation logjams and other disruptions have eased, restaurants and other food service providers continue to apply lessons learned from recent periods of instability to make logistics and resupply processes more nimble and resilient. Improved financial efficiency ultimately strengthens market position.

Supplies 114

Supplies Cash Management Food Supply Transportation 114

7 Shifts

JUNE 20, 2022

We chatted with some of those most experienced in the ghost kitchen game to find out some myths, best practices, and tips for success in this food service style. One ghost kitchen may contain multiple units where different brands can prepare food for delivery, and in some cases, pickup. Table of Contents. What is a ghost kitchen?

Front of House 435

Front of House Food Truck Back of House Social Media 435

Future Food

OCTOBER 30, 2023

As a Food and Hospitality Consultant working with shopping centres, mixed use development and stand-alone businesses in Australia, I share with you the many operational challenges I see across many different sectors.

Operations 78

Operations Uniforms Merchandise Small Business 78

Future Food

NOVEMBER 4, 2020

Hospitality Mindset – It’s All About The Customer. The Business of Food starts with thinking about hospitality – I call it a Consumer-First Approach. Food and hospitality spend across the globe is on the rise, with all sectors vying for the food-dollar.

Hospitality 148

Hospitality Customer Service Customer Experience Fine Dining 148

Perfect Daily Grind

AUGUST 2, 2022

For some years now, high rates of staff turnover have been an issue in the hospitality sector, including coffee shops. For instance, according to research from management software platform Deputy , the UK hospitality industry alone has an employee turnover rate of 30% – double the national average. But just how bad is the problem?

Café 188

Café Hospitality Training Customer Service 188

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. Mentorship You'll be responsible for making your team a positive, productive hospitality machine. This goes far beyond training during the first week.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

JANUARY 8, 2024

– Jaime Bettencourt, SVP of Revenue Growth & Brand Strategy, Mood Media Over the coming years, we can expect technology to play an increasingly pivotal role in the restaurant industry. We, the good guys, must remain vigilant, fortifying our strategies with a comprehensive approach to fraud prevention.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

NOVEMBER 15, 2023

households eating out or ordering food more frequently, according to a TransUnion report that details consumer attitudes and behaviors when engaging with QSRs. To encourage households with children to use the restaurant’s website or app, restaurants should develop marketing strategies and run promotions that cater to family needs.

Loyalty Program 106

Loyalty Program Mobile Ordering Website Management Online Ordering 106

Modern Restaurant Management

JUNE 13, 2023

Hospitality Specialist Filip Obradovic sat down with me to discuss the vital importance of well-designed training programs, the impact of ongoing staff engagement and exciting advancements in restaurant training tech. As Obradovic says, “Approaching training your team with the respect it deserves is a MUST.”

Training 177

Training Seasonal Menu Hiring Customer Experience 177

Open for Business

JUNE 30, 2023

Restaurant branding is even more important today because the hospitality industry is highly competitive. A thoughtful, intentional restaurant brand, coupled with great food and outstanding hospitality, is how to do it. You’ll decide the first two, price and product, as you develop your menu.

Loyalty Program 78

Loyalty Program Email Marketing Social Media Customer Experience 78

Future Food

SEPTEMBER 27, 2023

This year we have had the privilege to provide food consultancy for some of Australia’s best fresh-food markets; both existing and under redevelopment. The new Sydney Fish Market will be a global benchmark for fresh food and prepared food markets when it opens in 2024. (A A Future Food project).

Marketing 78

Marketing Food 2024 Retail 78

Future Food

AUGUST 11, 2020

Food & Beverage Strategy - Future Focused Part 2 Building great places and creating exceptional experiences for your 'Non-Online' purchases. In part one, I wrote about how flexibility must be the foundation from which to develop future-focused food and beverage strategies (F&B Strategy).

Beverage 78

Beverage Food Hospitality Point of Sale 78

Modern Restaurant Management

JANUARY 22, 2021

“This new model will allow our franchisees to go-to-market quicker than ever before, while reducing the overall development and operational costs,” said Jim Stevens, president of Golden Chick. Dave’s Hot Chicken is spicing up its 2021 franchise development strategy. Hot on Hot Chicken. Hot on Hot Chicken.

Franchise 199

Franchise Franchising 2020 2021 199

Sante

JUNE 9, 2020

As the country faces the challenges brought on by COVID-19, two food service industry leaders join forces to revolutionize the dining experience with an innovative sous vide solution. The full-service casual restaurant concept is the brainchild of the industry’s leading hospitality consultant, Jon Taffer.

Kitchen Safety 130

Kitchen Safety Education Hotels Food Safety 130

Open for Business

APRIL 12, 2023

Read on for smart strategies for discovering and recruiting new talent from tried-and-true as well as unexpected places, including high school students, career changers, college students and recent grads, and nontraditional candidates. Post on a variety of job boards: Think beyond culinary or food-service focused sites.

Recruiting 78

Recruiting Hiring Training Hospitality 78

Apicbase

NOVEMBER 16, 2023

Founded in Derby, England, in 2008, this restaurant franchise skilfully navigates the challenge of blending traditional hospitality with a cutting-edge digital strategy. Key Insights Heavenly Desserts successfully marries traditional hospitality with a digital-first approach. Outcomes Automation minimised human error.

Franchise 52

Franchise Franchising 2008 Mobile Ordering 52

Apicbase

NOVEMBER 16, 2023

Founded in Derby, England, in 2008, this restaurant franchise skilfully navigates the challenge of blending traditional hospitality with a cutting-edge digital strategy. Key Insights Heavenly Desserts successfully marries traditional hospitality with a digital-first approach. Outcomes Automation minimised human error.

Franchise 52

Franchise Franchising 2008 Mobile Ordering 52

Modern Restaurant Management

JULY 5, 2022

COVID shut down the hospitality industry from March of 2020 to mid-2021. We must develop some strategies to deal with today’s reality of lack of staff. We must develop some strategies to deal with today’s reality of lack of staff. It has been an incredible couple of years.

Seating 180

Seating Training Customer Service Point of Sale 180

Modern Restaurant Management

MAY 20, 2020

Restaurants and hospitality venues remain closed throughout the U.S. with little guidance on anticipated timelines or re-opening strategies. Beyond the current operational and financial issues plaguing the hospitality industry lies a very difficult reality.

Food Safety 199

Food Safety Consumer Goods Hospitality Food Order 199