Remove Fast Casual Remove Hospitality Remove Kitchen Safety Remove Loyalty Program
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NCR Reveals 2022 Hospitality Trends and Predictions

Modern Restaurant Management

Research has long suggested service with a smile reinforces the relationship between restaurant and customer, increasing tips and loyalty. pickup, delivery, drive-thru, ghost kitchens). pickup, delivery, drive-thru, ghost kitchens). A simple facial expression can elevate the customer experience. Gluten-free buns, please.

2022 185
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2023 Outlook: Trends and Challenges Restaurants Will See, Part One

Modern Restaurant Management

This will manifest itself in several ways, such as informing robotics in the kitchen for food preparation, in addition to kitchen display systems (KDS) as restaurants kitchens seek to improve efficiency and better optimize for enhance prep station capacity management.

2023 166
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2024 Outlook: Restaurant Trends and Challenges, Part Two

Modern Restaurant Management

Think behind-the-scenes kitchen tours or insights into who the people are that work at the restaurant, offering patrons a chance to immerse themselves in the brand. " – Andrew Glantz, GiftAMeal Founder/CEO Guest data is the key to driving hospitality at scale.

2024 129
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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience. Nothing is fraud proof.

2024 212
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MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. ” Highlights from the report include: Fast Food.

2021 186
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Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

A lot of retailers rushed to market in response to COVID-19 to provide mobile experiences that prioritized safety and contactless interactions. Chipotle recently announced its first digital-only restaurant called the Chipotle Digital Kitchen. Safety is paramount: Gone are the days of buffet style displays and bulk serving.

2021 229
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Restaurant Insiders on 2020 Lessons Learned, Part Two

Modern Restaurant Management

Keeping our guests and team members safe remains our top priority and is the highest form of hospitality in these times. Keeping our guests and team members safe remains our top priority and is the highest form of hospitality in these times. We’ve also noticed the increased importance of loyalty programs at times like this.

2020 193