Modern Restaurant Management

DECEMBER 5, 2022

On the other side of the coin, restaurant employees would only need to manage one consolidated ordering and payment process and would have more bandwidth to deliver the experience each customer desires. The value of a universal payment system could improve employee experiences. The possibilities are truly endless.

Loyalty Program 224

Loyalty Program Mobile Ordering Employee Relations Customer Experience 224

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

JUNE 25, 2020

As the fight against COVID-19 continues, more of those same restaurants have started considering—and even implementing—new plans for welcoming employees and customers back for in-person dining. Unexpected downtime, when paired with a swift return to work, can present new risks to restaurant employees.

Employee Relations 216

Employee Relations Customer Experience Communication Training 216

EATER

SEPTEMBER 21, 2023

She wants to own a production space, but covering the expense of building sustainably — with energy sources and equipment like solar panels and heat-efficient ovens — seems like a pipe dream. “I The company will likely be early in meeting its goal of sourcing 100 percent of its energy from renewable sources by 2030.

Certification 121

Certification Employee Relations 2050 Sustainability 121

7 Shifts

JANUARY 7, 2020

Much like profit and loss, employee engagement is a metric that every restaurateur should be tracking regularly. We’re giving you the scoop on why you should care about employee engagement and how you can track it, and sharing tips for how to use this data to gamify staff performance and boost engagement.

Employee Relations 349

Employee Relations FOH BOH Certification 349

Modern Restaurant Management

MARCH 21, 2023

According to the National Restaurant Association , 62 percent of operators say their restaurant needs more employees to support customer demand. Technology, such as AI software, is now being used to help identify where improvements can be made to make the sourcing process even more efficient and cost effective.

Technology 186

Technology Consumer Goods Waste Supplies 186

Culinary Cues

JULY 31, 2023

I felt it was time to refresh, modify, and re-emphasize the rules and make them relatable to the current climate we all work in. Maybe, they are even worthy of a place in your employee manual or at least as a talking point during new employee orientation. Anyway – use as you see fit. It will pay off!

Kitchen Safety 324

Kitchen Safety Back of House Front of House Food Safety 324

Modern Restaurant Management

OCTOBER 19, 2020

” Restaurant employees would practice proper protocols behind the scenes: cooking foods to proper temperatures, avoiding cross-contamination, washing hands and equipment, etc. When consumers venture out to restaurants, they want to see tables separated by at least 6 feet, employees cleaning constantly, and everyone wearing masks onsite.

Food Safety 211

Food Safety Food Employee Relations Consumer Goods 211

Modern Restaurant Management

NOVEMBER 2, 2023

Shaw is a food safety specialist, podcaster, founder of Savvy Food Safety, co-founder of My Trusted Source, and an entrepreneur, author, and speaker who spent 30+ years working in the foodservice industry. Having written over 300 articles for national trade magazines, I am often asked about industry-related topics.

Kitchen Safety 186

Kitchen Safety Food Safety Allergens Employee Relations 186

Sling

AUGUST 22, 2023

An employee time tracking app can be a valuable tool regardless of the type or size of business you operate. Incorporating such an app into your workflow can help you maintain employee productivity, streamline the payroll process, bill clients more accurately, and stay within the bounds of labor compliance.

2023 78

2023 Employee Relations Website Management Sourcing 78

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Employee turnover rate. Labor cost includes all labor-related categories: Employees, both hourly wages and salaries. Employee Turnover Rate. What is employee turnover rate?

Point of Sale 417

Point of Sale Inventory Employee Relations Customer Service 417

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. What is a Rotating Schedule?

Front of House 370

Front of House Employee Relations Back of House Take-out 370

7 Shifts

FEBRUARY 4, 2020

Getting caught doing wrong by your restaurant employees isn’t the wisest financial move either. Employee Pay Regulations Oregon Minimum Wage Oregon’s minimum wage varies in each part of the state and is scheduled to rise annually until at least 2023. In 2018, one Oregon restaurant was fined $580,000 for violating tip pooling laws.

Restaurant Law 369

Restaurant Law Employee Relations Article Cash Management 369

Modern Restaurant Management

JUNE 10, 2022

Creating TikToks Can Boost Employee Engagement. Restaurant employees are used to completing repetitive tasks on a daily basis. Allowing employees to work on creating TikToks will give them a creative outlet for their ideas, and ultimately boost employee engagement. Ask your employees to show what they do on a daily basis.

Employee Relations 199

Employee Relations Influencer Events Small Business 199

Modern Restaurant Management

DECEMBER 21, 2023

This may make sense in terms of distributor strategy, but BrewLogix is raising a cautionary flag for 2024 as it relates to the on-premise product mix. As it relates to technology, there’s no question more and more tap rooms, bars and restaurants are embracing technology. That may not be true.

2023 120

2023 2024 Insurance Employee Relations 120

Culinary Cues

JANUARY 11, 2020

Two of the most significant issues facing businesses today are RETAINING good employees who are so difficult to find and MAXIMIZING the productivity and efficiency of those same employees. But, the most effective way to improve this connection with employees is to communicate through storytelling.

Communication 310

Communication Leadership Employee Relations Entertainment 310

Modern Restaurant Management

MARCH 10, 2022

Without a direct physical loss due to a covered peril, property programs will not provide protection for business interruption-related loss. The burden has been on Insureds to “prove” that employees and/or third parties (i.e., How Insurance Policies React.

Insurance 170

Insurance Food Safety Employee Relations Front of House 170

7 Shifts

JULY 16, 2021

Sourcing Equipment. List all employees and partners. If you're serving food at your coffee shop, your employees should complete a food handler's course. Source: Smart Draw. Freezers you can, among other things, use to store employee food. Sourcing Equipment: Should You Buy, Lease, or Rent? Obtain Funding.

License 461

License Hiring Equipment Point of Sale 461

Modern Restaurant Management

JANUARY 27, 2022

The restaurant industry is still dealing with pandemic-related issues, including supply chain disruptions, new COVID variants and surging cases, labor shortages, rising prices, and a shift in consumer demand. Make food safety and customer reassurance a priority to create a brand that customers (and employees) trust and support.

Kitchen Safety 208

Kitchen Safety Food Safety Audits Food 208

Modern Restaurant Management

APRIL 9, 2020

A global infectious disease outbreak such as COVID-19 can impact your business in terms of risk to employee safety, loss of sales and economic uncertainty. Your BCP must also address how HR and leadership will handle issues related to the employees and patrons. HR is tasked with more than the safety of employees.

Leadership 221

Leadership Kitchen Safety Employee Relations Tip Distribution 221

Modern Restaurant Management

AUGUST 25, 2020

Studies have shown that better IAQ relates to reduce risk of airborne viruses such as COVID-19. Good mechanical design starts with ventilation, filtration and proper airflow relation. Restaurants will need to revamp their training process, create more robust development and growth programs, and offer valuable employee perks.

Design 209

Design Guest Recovery Consumer Goods Fine Dining 209

Hot Schedules

FEBRUARY 23, 2022

Employee Turnover is at an All-Time High: 5 Emerging Benefits Trends You Need to Know. The past year has seen employee turnover reach an all-time high , and you’ve likely experienced it at your own business. Employee turnover greatly hampers throughput and cuts into available revenues. b3lineicon|b3icon-24hours|? Bulk Benefits.

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

Modern Restaurant Management

JANUARY 16, 2024

Within weeks, his corporation declared bankruptcy, leaving 500 employees wondering if they would keep a job and putting $30 million dollars of sale volume at risk for the brand. One source of those funds could be a key person life insurance policy, separate from any proceeds going to the family, that is payable to the business.

2030 178

2030 Franchise Franchising Employee Relations 178

Modern Restaurant Management

DECEMBER 14, 2021

Several other pandemic-related trends will continue into 2022 and beyond, and new trends will also emerge. In addition, 75 percent of restaurant operators say recruiting employees was their top challenge, the highest level ever recorded. Here's a summary of what to expect and what restaurants can do to stay ahead.

2022 199

2022 Employee Relations Outdoor Fast Casual 199

Modern Restaurant Management

JUNE 8, 2020

Investigating recommended guidelines from various sources may seem overwhelming, but you will quickly notice significant overlap. Employee well-being. All of these policies should be clearly documented, and all employees should be required to read and sign-off on them. Update existing policies to accommodate: Social distancing.

FOH 189

FOH BOH Front of House Employee Relations 189

7 Shifts

APRIL 26, 2023

All of my cohorts are having challenges sourcing , for lack of a better word. That's been one of our strategies behind the scenes," As 7 Leaves leadership has listened to what their customers want, they've also given their ear to what their employees want. From an employee standpoint, it's listening to their needs.

Leadership 195

Leadership Employee Relations Customer Experience Front of House 195

Modern Restaurant Management

DECEMBER 8, 2023

These applications are numerous, but generally fall into one of four categories: Supply chain optimization Decision models Personnel-related applications (e.g., Before we discuss the cybersecurity challenges, it’s important to note there will be other, non-security-related challenges with the rapid adoption of A.I.

Front of House 114

Front of House Back of House Employee Relations Supplies 114

Modern Restaurant Management

FEBRUARY 19, 2020

But, declining rates of retirement savings and employees’ need for continuing healthcare are also major drivers in employees working into their later years. In the restaurant industry, Older adults have been the fastest-growing cohort of employees , according to the National Restaurant Association. Performance Management.

Employee Relations 151

Employee Relations Training 2007 Customer Experience 151

Ken Burgin

JUNE 6, 2023

I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. This is using the Chat in ChatGPT PROMPT: Act as an experienced restaurant trainer who is using ChatGPT to develop content and training activities for restaurant employees.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Hot Schedules

NOVEMBER 3, 2021

Wellness and ecological trends that gained popularity over COVID will continue in the post-pandemic world, meaning hotel recipe management practices will need to prioritize sourcing from local suppliers to meet these expectations. Source eco-friendly products where possible, and look at implementing onsite produce gardens and/or composting.

Hotels 148

Hotels 2022 Menu Tip Distribution 148

Modern Restaurant Management

SEPTEMBER 9, 2020

Following government recommendations is always required but going the extra mile by providing a positive culture with purpose can help your employees feel more invested in protecting customers and your business. When employees feel safe, informed, and engaged, then customers will feel safe. Increase Self-Assessments at Every Location.

Management 186

Management Management Food Safety Audits 186

Hot Schedules

JULY 15, 2021

Finally, no matter what’s happening with cost price inflation, it’s important to maintain a responsible, traceable sourcing policy that respects both the company’s ethical policy and the health and safety of staff, customers, and suppliers. Related Posts.

Pricing 148

Pricing Management Management Cash Management 148

Hot Schedules

OCTOBER 29, 2021

In case you’re not familiar, in most states, businesses that have employees that make tips are allowed to pay a wage that is below the Federal Minimum Wage of $7.25/hour. The idea is that tips earned by the employee would be used to make up the $5.12 The idea is that tips earned by the employee would be used to make up the $5.12

Employee Relations 146

Employee Relations 2021 Beverage Sourcing 146

Sling

DECEMBER 10, 2023

Note how the business manages its employees , markets its products, provides customer service , and develops its business model. All I Want Is Bread will make these baked goods from scratch with high-quality, fresh, locally sourced, sustainable ingredients. As you do, pay attention to more than just the baking. your target market).

Restaurant Law 78

Restaurant Law Customer Experience Customer Service Employee Relations 78

SpotOn

MARCH 19, 2024

SpotOn Marketing Assist is already saving operators an average of 3 - 5 hours per week on marketing-related tasks and improving their restaurant email performance by 23%.  SpotOn is the first point-of-sale provider to offer an automated restaurant marketing solution for email and social media campaigns.

2024 98

2024 Innovation Email Marketing Point of Sale 98

Modern Restaurant Management

MARCH 1, 2023

Everything from decreasing food waste to exploring how automation can increase revenue for small business restaurants is related to BOH procedures. For any service charge to be a net-benefit for your restaurant and employees, always focus on the customer.

Front of House 164

Front of House BOH Back of House 2023 164

7 Shifts

AUGUST 26, 2019

Unhappy customers because employees are likely making more mistakes than usual. But, don't be afraid to make changes to these dishes, so they become more profitable, e.g., source ingredients from different suppliers, reduce portion sizes and so on. Overcapacity leads to: Deterioration of service as staff are in over their heads.

Management 408

Management Management Airlines Customer Service 408