article thumbnail

How to Write a FAQ or Frequently Asked Questions page for a Restaurant or Cafe

Ken Burgin

You can subtly promote special services (eg a loyalty scheme), and what makes the venue unique or superior, such as sourcing local ingredients or hosting live music nights. Do you have outdoor seating available? Frequently Asked Questions about access and special services Do you offer takeaway or delivery services?

article thumbnail

How to Train Your Staff to Communicate Effectively with Guests

Modern Restaurant Management

Listening is particularly important when customers are expressing concerns or have special requests. Train your employees to use positive language, especially when declining a request or letting them know that a menu item or special is unavailable. The key is not to rush, even when you are rushing. Body Language.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Top Restaurants with Private Dining Rooms in Seattle

Restaurant Clicks

Many venues have private rooms for special occasions, a work dinner, a work party, or a wedding reception. The Gold Room can seat a fourteen-person dinner for up to 14 or a lounge-style party for thirty guests for private dining. Groups smaller than six will be seated on a first-come, first-served basis. Make a Reservation.

Dine-in 112
article thumbnail

MRM Research Roundup: Top F&B Trends to Watch

Modern Restaurant Management

Two out of three gift cards were bought to commemorate a special occasion and 87 percent featured a written note. Failure to adapt will make securing a seat at the table an uphill battle for tech companies. Gift cards are more popular and more personal than ever : The average value of gift cards is $132.25, up four percent from 2022.

2024 189
article thumbnail

Resurrect Your Dead Times and Fill Seats with Marketing Innovations

Modern Restaurant Management

Dead times are a hit to your wallet as a business owner as empty seats represent wasted capital investment. Seeing empty seats in your restaurant is disheartening, but the impact goes beyond just losing money. For example, you can offer incentives to customers who usually come on weekends, urging them to visit during weekdays.

Seating 180
article thumbnail

Where to Get Sushi in the East Village

Restaurant Clicks

From takeout sushi to delivery options to dine-in seating, restaurants across the East Village offer guests and residents most anything! The restaurant can accommodate dietary restrictions from a shellfish allergy to gluten-free to kosher. Guests can take in the whole vibe of the restaurant by requesting seating on floor mats.

article thumbnail

Top 12 Dallas Restaurants with Private Dining Rooms

Restaurant Clicks

Dallas, Texas is a great city to be in when you’ve got a special occasion coming up. The first one is called The Club Room and it seats 16 guests. One of the options is The Board Room which seats 12, and the other is called The Wine Room which seats 46. The second is The Pearl Room which accommodates 30.