7 Shifts

DECEMBER 16, 2020

Outdoor dining One way they evolved their operations was by taking advantage of San Francisco’s new shared spaces program to extend their dining outdoors in order to keep revenue up. Delivery & takeout Initially, The Snug followed what many restaurants were doing by implementing their own takeout and delivery service.

FOH 284

FOH Back of House Front of House Point of Sale 284

Modern Restaurant Management

JULY 15, 2021

General managers, owners, chefs, and front-of-house must now rely more heavily on digital tools in the restaurant. “Pretty much every restaurant from fine dining to fast-casual to QSR has figured out a digital strategy, a delivery strategy, and has had to get really creative to make it to this point,” Canter said.

Front of House 193

Front of House Fast Casual Mobile Ordering Fine Dining 193

The Restaurant Times

JANUARY 27, 2022

Just a month ago, dine-in was showing signs of improvement. From online ordering, self-checkouts, and touchless payments to delivery and pick-up, the food and beverage sector can no longer afford to ignore the latest tech in order to remain relevant and competitive in the marketplace. Not everyone agrees on the best course of action.

Fine Dining 52

Fine Dining Technology Point of Sale Online Ordering 52

Modern Restaurant Management

OCTOBER 27, 2022

Here are some examples of how connectivity technologies are helping QSR brands, like Dunkin’, connect with customers and redefine the dining experience. Flexible ordering has become an expectation for restaurant customers – from fine dining to quick service. Easing Customer and Employee Friction.

Mobile Ordering 190

Mobile Ordering Online Ordering Front of House Fine Dining 190

Culinary Cues

JANUARY 23, 2021

In the restaurant business there are really only two ways to view profit: a very small amount of profit balanced by very significant volume, or a significant amount of profit on far less volume. How you approach the design of your restaurant in this regard will determine nearly everything else. So what is contribution margin? SP = $5.25 /.30.

Point of Sale 450

Point of Sale Front of House Back of House Fine Dining 450

Cheetah

DECEMBER 20, 2021

Ghost kitchens, a delivery-only restaurant model with no physical space for dine-in, have become essential lifelines during the pandemic. While different operational strategies and business models are put to the test, one thing is clear – ghost kitchens are not a trend, they are the new reality as delivery and dine-at-home surge.

Front of House 148

Front of House Food Supply Back of House Fine Dining 148

7 Shifts

MARCH 3, 2021

This places kitchens at the center with and multiple spokes—from delivery to meal kits to virtual brands—all coming out of it. Fast casual is king With dining rooms effectively shut down early last year (many of them still limited), restaurants had to rethink how they would be serving hungry diners.

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Fast Casual 2021 Back of House Casual 195

Modern Restaurant Management

DECEMBER 16, 2021

According to Black Box Intelligence and Snagajob , full-service restaurants are feeling the pinch and report approximately six fewer employees in the back of house and three fewer in the front of house. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience.

2022 183

2022 Hospitality Loyalty Program Point of Sale 183

Deliverect

APRIL 1, 2020

With the closure of restaurant dine-in services to slow the spread of the Coronavirus, online food ordering has become a crucial business model overnight. Restaurants today have only two options: they can stay open by offering online delivery and/or takeout, or close up shop and wait for the proverbial storm to pass.

Delivery 91

Delivery Food Online Ordering Food Safety 91

Lavu

OCTOBER 13, 2023

What is Restaurant Table Turnover Rate? Table turnover rate measures of how often a table is occupied by a new group of guests during a specific period of time. It is calculated by dividing the number of guests served by the number of tables available during that time period. The ideal turnover rate changes based on type of restaurant.

Seating 173

Seating Mobile Ordering Customer Service Online Ordering 173

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

MARCH 16, 2021

environments and are now seen everywhere from fine dining to counter service and everywhere in between. This movement toward more sustainably sourced food in both our fast-casual and fine dining restaurants will continue to expand in the future. Mark Hoefer, General Manager, Le Bilboquet Atlanta.

Fast Casual 122

Fast Casual Front of House Fine Dining Mobile Ordering 122

Black Box Intelligence

NOVEMBER 17, 2022

On the guest count front, there continues to be good and bad news. Leading the industry in average check growth during October were casual dining and quick service, while the segments with the smallest increase in check were fine dining and upscale casual. In fact, October’s same-store sales growth of +5.2%

Front of House 74

Front of House Fast Casual Back of House Fine Dining 74

Culinary Cues

MAY 26, 2020

OK – so that doesn’t help much unless we have a plan, a plan that everyone buys into, and a plan that shows hope on both fronts. Let’s assume, for a moment, that we actually are all in this together. So the question is – where is the leadership in building such a plan? How can we really stay on top of this challenge?

Kitchen Safety 268

Kitchen Safety Leadership Food Safety Front of House 268

Modern Restaurant Management

DECEMBER 19, 2023

This past year has shown us the invaluable difference that a warm and welcoming dining experience can make for customers, who are increasingly choosing establishments that go the extra mile in offering hospitality. Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry.

2023 114

2023 Front of House Customer Experience Customer Service 114

Deliverect

MARCH 24, 2021

Everyone’s talking about the advantages of ghost kitchens – purpose-built production units, also known as dark kitchens or virtual kitchens, that use data to optimize for delivery. They allow businesses to avoid front-of-house overheads, reducing costs while increasing revenue by reaching new off-premise customers.

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Food Truck Front of House Fine Dining Food Order 148

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Elo’s Sonal Apte, vice president of retail and hospitality. Christopher Baron of RedBaron Consulting.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

7 Shifts

AUGUST 27, 2021

Mike Bausch and his brother Jim opened their first location, Andolini's Pizzeria , in 2005, and have since expanded the business to include multiple locations of Andolini's as well as other restaurant concepts including pizzerias, slice shops, food trucks, and fine dining restaurants. Table of Contents. Scheduling 300-plus employees.

Food Truck 370

Food Truck Cash Management Communication Front of House 370

Black Box Intelligence

SEPTEMBER 16, 2022

The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. . Off-Premise Dining May Play A Bigger Role; But Reviews Paint A Complex Picture . Best and worst performing region, segment and cuisine is based on same-store sales growth. Although this represents a strong 3.2

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

Restaurant365

FEBRUARY 18, 2022

Between self-service, order management, home delivery options, and futuristic robotic servers, there’s no shortage of great ideas for boosting front-of-house productivity. Casual dining – 28%. Fine dining – 28%. Quickservice – 29%. Fast casual – 26%. Coffee & snack – 27%. Satisfaction is paramount.

Technology 78

Technology Dietary Restrictions Back of House Front of House 78

Restaurant Clicks

DECEMBER 17, 2021

If you’re looking for delicious sushi in Dumbo, I have compiled a list of my favorite spots that range in dining experiences from casual takeout spots to fine-dining Japanese bistros. Saketumi Asian Bistro Iron Chef House Kyoto Ozu Japanese Cuisine & Lounge Hibino KI Sushi Taiki Daigo Hand Roll Bar. Iron Chef House.

Front of House 101

Front of House Fast Casual Fine Dining Back of House 101

Restaurant365

MAY 15, 2020

As you start to reopen your dining room, you undoubtedly have a lot of questions. How much dine-in sales should I expect? You might even be considering optimizing and even promoting your takeout and delivery revenue centers after you open your dining room to continue the revenue flow from those off-premise channels.

Restaurant Law 148

Restaurant Law Front of House Mobile Ordering Fine Dining 148

The Restaurant Times

JANUARY 24, 2022

Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants. In addition, table ordering systems such as tablets have also streamlined payment processing, while self-service kiosks have increased the convenience of dining out (can increase your sales). .

Customer Experience 105

Customer Experience Ordering Mobile Ordering Front of House 105

Modern Restaurant Management

MARCH 3, 2023

" Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal." million by the end of 2023.

2023 199

2023 2022 Consumer Goods Point of Sale 199

Cheetah

JULY 1, 2021

Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Cross training your team to fulfil multiple positions in the kitchen or front-of-house will allow you increased flexibility to staff according to demand. Is it fair towards customers?

Customer Experience 148

Customer Experience Fine Dining Front of House Customer Service 148

Cheetah

JULY 1, 2021

Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Cross training your team to fulfil multiple positions in the kitchen or front-of-house will allow you increased flexibility to staff according to demand. Is it fair towards customers?

Customer Experience 148

Customer Experience Fine Dining Front of House Customer Service 148

Black Box Intelligence

OCTOBER 27, 2022

With the exception of Fine Dining, all restaurant segments experienced negative same-store traffic growth during Q3 2022. The imbalances previously plaguing labor markets as well as the demand for dine-in experiences seem to be right-sizing amidst the current environment’s “norms.” reported in August. YoY in September – down -1.9%

2022 86

2022 Point of Sale Fast Casual Fine Dining 86

Restaurant Clicks

DECEMBER 30, 2021

I was happy to enjoy Brooklyn’s low-key, friendly vibe at its many sushi restaurants, which I would’ve normally written off as fine dining establishments. Daigo Hand Roll Bar Sumi Sushi Taiki Iron Chef House Ozu Japanese Cuisine & Lounge Ki Sushi Saketumi Asian Bistro Menya Jiro Brooklyn Osaka 1 OR 8 Mitoushi Sushi.

Fine Dining 111

Fine Dining Fast Casual Online Ordering Front of House 111

7 Shifts

NOVEMBER 1, 2022

Delivery and takeout options are endlessly accessible for most. You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Restaurant owners and operators wear a lot of hats. So, what sets you apart from the pack?

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Seating Email Marketing Marketing SEO 221

Restaurant Clicks

DECEMBER 3, 2021

If you’re wondering where to get the best Astoria sushi, I have compiled a list of restaurants that encompass all types of dining experiences and affordability. If you can’t reserve a seat in the small dining room, Bai Sushi has a fast and budget-friendly take-out and delivery service. A case in point is Queens. Kennedy Bridge.

Fast Casual 109

Fast Casual Fine Dining Online Ordering Seasonal Menu 109

EATER

JUNE 13, 2024

There’s Sera , with a background in fine dining, whose dinners in Los Angeles are the gold standard of pop-ups. Everyone is intertwined, whether it’s through helping out at someone’s pop-up or sharing advice on where to get the cheapest and best produce or which of LA’s restaurants are currently paying the best for back-of-house work.

Hospitality 93

Hospitality Back of House Bar Fine Dining 93

EATER

FEBRUARY 18, 2021

In the absence of clear federal and state government mandates, they have had hugely variable experiences from workplace to workplace as they weigh the pros and cons of returning to kitchens and dining rooms. I have only one fully functioning lung. … I don’t want to be gasping for life and have a terrible end.

Front of House 105

Front of House Back of House Tip Distribution Outdoor 105

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 210

2022 Mobile Ordering Guest Recovery Point of Sale 210

Black Box Intelligence

DECEMBER 16, 2022

The only segment that was able to post positive 3-year same-store traffic growth during November was Fine Dining. Restaurant Sales & Traffic Growth Softening Again, Likely Signaling Tougher Times Ahead. However, when looking more granularly at the data, same-store sales growth was -3.4% year over year in November.

Fast Casual 78

Fast Casual Point of Sale Front of House Fine Dining 78

Open for Business

MAY 4, 2023

Keeping your online presence up to date, cutting wait times, and highlighting your value all make for a dining experience that feels good to guests and keeps them coming back—no matter what’s happening in the economy. Leveling up the dining experience and taking feedback seriously can turn guests into evangelists for your brand.

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

Restaurant Clicks

DECEMBER 15, 2021

Whether you’re looking for food markets, coffee houses, bookstores, theater, or music, you’ll find the very best of home-grown creativity in Portland. Whether you’re looking for American, Mexican, Chinese, or anything in between, restaurants in Portland deliver authentic and innovative dining experiences and, of course, delicious food.

Fine Dining 125

Fine Dining Seasonal Menu Online Ordering Fast Casual 125

Modern Restaurant Management

NOVEMBER 2, 2020

restaurants are operating at less than 100 percent capacity in their dining rooms. For the restaurateurs who responded to our survey, only 15 percent said they were allowed to dine at full capacity, with nearly half saying they were allowed 50 percent capacity. Restaurant Adaptation. Limitations and consumer demand.

2020 218

2020 Mobile Ordering Hotels Food Safety 218