Modern Restaurant Management

NOVEMBER 7, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The brand is famous for its made-from-scratch and healthy chicken salads as well as its authentic service. ” The Dolly Llama Looking to Franchising.

Franchise 70

Franchise Franchising Fast Casual Point of Sale 70

Modern Restaurant Management

FEBRUARY 28, 2023

McKinsey research analysts claim that the retail and hospitality employment sector – a segment that includes restaurant employees – is up against “a more serious retention challenge” than any other employment sector, with employee exit rates outpacing all other sectors by more than 70 percent.

Management 193

Management Management Food Safety Communication 193

Apicbase

FEBRUARY 29, 2024

It is estimated that the US food service sector wasted 13 million tons of food in 2022, up from 9.15 71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. It is estimated that the US food service sector wasted 13 million tons of food in 2022, up from 9.15

2024 52

2024 Operations 2023 Loyalty Program 52

7 Shifts

NOVEMBER 3, 2022

My managers also used code names based on menu items to “rate” female customers. Look for groups like The Multicultural Food & Hospitality Alliance that run webinars and seminars. Your next step is to signal to your staff (and customers) what you stand for. Leo Weekly published a survey of women in hospitality.

Leadership 195

Leadership FOH BOH Website Management 195

Modern Restaurant Management

MAY 14, 2021

It featured recruitment content and live sessions with Chipotle employees highlighting its benefits, career paths, cooking demos, and more. On Monday, May 17, Applebee’s will host a National Hiring Day event at franchise and company-operated restaurants nationwide. They have the demand from customers, but not enough employees.

Hiring 140

Hiring Employee Relations Recruiting Education 140

MBB Hospitality

APRIL 25, 2018

The hospitality industry is booming so there is an increasing need for skilled hospitality employees. The customer is always the central focus for the hospitality employee so they really need to be passionate about giving the ultimate customer experience. Hospitality Experience. Total Commitment.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Modern Restaurant Management

APRIL 11, 2022

Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. percent increase in average US hourly wages in 2021, specifically noting a rapid rise in wages for leisure and hospitality workers. But there is more to staff recruitment and retention than bottom line salary alone.

Healthcare 199

Healthcare Cash Management Social Media Communication 199

MBB Hospitality

OCTOBER 2, 2019

Here are some little known tax benefits of franchising to keep in mind. You Can Deduct Franchise Fees. If you are a franchisee, you can deduct the fees such as the initial franchise fee and any annual residuals you pay to license your franchise unit. The IRS has more information under Section 197 Intangibles.

Franchise 40

Franchise Franchising Employee Relations Travel 40

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 195

Management Management Kitchen Safety Front of House 195

Goliath Consulting

FEBRUARY 26, 2021

Though words like “work culture” and “cultural fit” have been controversial in the recruiting realm (1), there is no denying that restaurants with excellent work culture benefit from happy employees and many loyal customers. For example, a person who walks into a Fast Food Chain may expect a fast, no-fuss, and efficient service.

Customer Experience 109

Customer Experience Customer Service Café Magazine 109

Modern Restaurant Management

DECEMBER 28, 2020

Predictive analytics, AI and ML streamline and expand the omnichannel dining experience – Restaurants have pivoted their businesses this year to greatly expand the digital dining experience, to a point where customers can interact however they want, whenever they want.

2021 186

2021 Kitchen Safety Food Safety Mobile Ordering 186

Perfect Daily Grind

JULY 29, 2022

The Office Coffee Service: Where Do We Go From Here? The Focha drum roaster will include custom colour and branding options. UK government to extend outdoor dining licences for hospitality businesses. Caribou Coffee appoints new Chief Franchise Officer to support international expansion strategy. Wed, 27 Jul. Thu, 28 Jul.

Webinar 131

Webinar 2022 Franchise Franchising 131

Modern Restaurant Management

SEPTEMBER 14, 2021

Bill formally served on the Great Lakes Franchise Association Board, Del Taco’s Franchise Marketing Advisory Council and the Finance Excellence Advisory Council for Burger King. In 2009, Greg moved to the Del Taco brand, where we were chosen as Franchise Operator of the Year in both 2009 and 2010.

Food 159

Food Tip Distribution Guest Recovery Food Safety 159

Aaron Allen & Associates

AUGUST 15, 2023

These macroeconomic trends are expected to foster activity in the foodservice industry, especially emphasizing the demand side: consumption, tourism, and B2B services. The Red Sea hospitality and tourism project includes 16 hotels offering three thousand rooms — 12 of these hotels are opening in 2023.

Hotels 52

Hotels Catering Tourism 2023 52

Future Food

APRIL 20, 2020

But are these stereotypes fading into oblivion, with priorities of students being reprogrammed with greater expectations relating to modern food and hospitality experiences, akin to what we are seeing more broadly across the industry? “Taiwanese Bubble Tea is fast replacing alcohol as the beverage of choice amongst students”.

Beverage 78

Beverage Hospitality Point of Sale Customer Experience 78

MBB Hospitality

OCTOBER 22, 2019

You need to be constantly looking at your processes and figuring out what can be streamlined, delegated, automated or outsourced so you can handle any influx of new customers or new work without any hiccups. Do I Have Strong Marketing & Recruitment Strategies? Do I Have an Online Component to My Services?

Recruiting 40

Recruiting Franchise Franchising Social Media 40

MBB Hospitality

OCTOBER 22, 2019

You need to be constantly looking at your processes and figuring out what can be streamlined , delegated, automated or outsourced so you can handle any influx of new customers or new work without any hiccups. Do I Have Strong Marketing & Recruitment Strategies? Do I Have an Online Component to My Services?

Recruiting 40

Recruiting Franchise Franchising Social Media 40

Apicbase

JANUARY 13, 2023

This 85+ item list of food service statistics results from meticulous combing through dozens of industry reports. Data-driven operators get 26 times more customers; are 6 times more likely to keep those customers; and are 19 times more likely to be profitable. IBISWorld , 2022) Food service delivery space will grow to $174.3

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

FEBRUARY 4, 2020

.” Prior to joining Boston Market, Wyatt served as Operations Partner/Vice President of Operations for Panera Bread, where he was responsible for all aspects of operations, including retail, marketing, recruiting, catering, facilities and bakery at more than 40 cafes in Pennsylvania, Delaware and New Jersey. PPX Hospitality Launches.

Online Ordering 109

Online Ordering Hospitality Leadership Design 109

The Restaurant Times

SEPTEMBER 28, 2021

As more customers began ordering food online, third-party delivery applications became increasingly popular. The costs of maintenance, labour, and eating area rentals are thus removed, reducing overheads and allowing for more direct interaction with customers. . The COVID-19 pandemic has changed the food industry forever.

Kitchen Safety 52

Kitchen Safety Consumer Goods Mobile Ordering Delivery 52

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. NAB Acquires SALIDO.

Fast Casual 132

Fast Casual Casual Menu Mobile Ordering 132

Modern Restaurant Management

OCTOBER 16, 2019

Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. Quality Control – Ono can ensure orders are to the customers' standards 100 percent of the time. Within 60 seconds, blends are ready at Ono’s pick-up area.

Food Truck 121

Food Truck Customer Service Customer Experience Front of House 121

Modern Restaurant Management

FEBRUARY 18, 2020

Elo’s Sonal Apte, vice president of retail and hospitality. So, for the first time, restaurant owners and marketers are able to see exactly what their customer’s buying journey looks like. The buying journey is how a customer makes the decision to eat at YOUR restaurant instead of someone else’s.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

DECEMBER 31, 2019

Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. With more customers leaning on delivery, restaurants look at opportunities to cut space – if you’re not getting the foot traffic, why invest in the space? Dark kitchens gain more real estate. Diner Demands Evolve.

2020 135

2020 Kitchen Safety Consumer Goods Point of Sale 135

Black Box Intelligence

FEBRUARY 1, 2022

For sports bar franchise Twin Peaks , which has continued to grow throughout the pandemic and was part of one of the industry’s biggest restaurant acquisitions in 2021, BBI data has been essential to sharpening its strategy. You can also view restaurant customer feedback on your competitors. Or, maybe your staffing wasn’t sufficient.

Point of Sale 83

Point of Sale 2021 Leadership Fast Casual 83

Aaron Allen & Associates

SEPTEMBER 8, 2020

Largely open border access across 50 states and coast-to-coast distribution systems make large-scale expansion far easier as there’s just one currency, national service/product providers/suppliers, and other benefits. have 74% of their systems franchised. Easy Recruiting: Operating in the U.S. for a certain period of time.

Point of Sale 52

Point of Sale Restaurant Law Franchise Franchising 52

Modern Restaurant Management

MARCH 16, 2020

Rakuten Ready surveyed over 100 customers to measure how behaviors around dining have or are anticipated to change. “There are still a lot of unknowns to fully determine the impact of the coronavirus on the supply chain,” NRF Vice President for Supply Chain and Customs Policy Jonathan Gold said. Top Trends Impacting QSRs.

Mobile Ordering 104

Mobile Ordering Online Ordering Point of Sale POS 104

Apicbase

JUNE 16, 2023

From customer satisfaction to profitability, there are countless metrics that restaurant owners and managers should track to gain a better understanding of their operations. You can collect this data through various channels, including point-of-sale (POS) systems, accounting software, customer feedback surveys, and social media reviews.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52