7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Modern Restaurant Management

JULY 28, 2022

We’re constantly being bombarded by messages about how important it is to own your customer data. Customer data is only one segment of the information you need for good sales insights, marketing information, and business analytics. There are three main types of information your restaurant should collect: Customer Information.

Loyalty Program 198

Loyalty Program Mobile Ordering Email Marketing Online Ordering 198

Squirrel Systems

APRIL 22, 2024

From table-side ordering systems to kitchen automation and artificial intelligence, these innovations promise to enhance the dining experience and reshape restaurant operations. Guests can browse the menu at their leisure, customize their orders precisely, and send them directly to the kitchen.

Technology 111

Technology Dietary Restrictions Loyalty Program Download 111

Focus POS

DECEMBER 19, 2019

You will also have to take shifting industry trends, evolving customer demands, and your competitors into consideration. CTA link: Get your free buyer’s guide: Focus POS Systems. Make sure, however, that your POS doesn’t wholly depend on an internet connection to run. Loyalty and Marketing Tools. Add employees.

POS 107

POS Hospitality 2020 Loyalty Program 107

Modern Restaurant Management

JULY 12, 2022

The event celebrates another year of connecting hungry guests with discounted meals at restaurants all over the country, and 2022 is shaping up to be a different experience than in years past. The best solutions always put the focus on providing a fulfilling end-to-end experience for both your your customers and your staff.

Loyalty Program 215

Loyalty Program Online Ordering Point of Sale Customer Experience 215

Mad Mobile

FEBRUARY 29, 2024

A good POS system can help you keep your customers and employees happy with speedy, accurate service. While legacy POS systems are clunky and expensive to maintain, new cloud-based systems are flexible and easy to customize. In the cloud-based POS space, systems are designed for every type of restaurant and bar.

POS 40

POS Bar Brewery Customer Service 40

Modern Restaurant Management

DECEMBER 5, 2022

Contactless payment solutions drive operators’ revenue and elevate customer experiences, but how can the technology set restaurants up for long-term success? Before the pandemic, many restaurants across the country experimented with contactless order and payment solutions but did so with a relative lack of urgency.

Loyalty Program 219

Loyalty Program Mobile Ordering Employee Relations Customer Experience 219

Modern Restaurant Management

OCTOBER 13, 2022

But restaurants face a fine balance in increasing costs, as customers are also impacted by the realities of inflation. Just as with COVID shutdowns and supply chain issues, restaurant technology can help operators continue providing great service even with high costs for them and customers alike.

Technology 171

Technology Loyalty Program Mobile Ordering Download 171

Modern Restaurant Management

FEBRUARY 20, 2024

In today’s tech-driven world, customers and workers alike expect a seamless payments experience wherever they go. With the restaurant industry facing an ongoing labor shortage , it’s more crucial than ever to offer your staff the best experience possible, which includes optimizing their payments experience.

Technology 120

Technology Cash Management Customer Experience POS 120

Modern Restaurant Management

OCTOBER 20, 2023

To attract customers while accommodating tightened budgets, restaurants should consider employing marketing strategies that leverage data-driven insights to tailor messaging according to consumer needs. However, to best promote potential discounts, they’ll need high-quality insights into what customers want.

Marketing 190

Marketing Loyalty Program Email Marketing Coupons 190

Modern Restaurant Management

NOVEMBER 23, 2021

Restaurant operators are now looking for solutions to retain customers as colder weather and economic conditions threaten their bottom line. Customers now expect more than a simple rewards program or general mailing list. Enhancing the In-Person Experience.

Loyalty Program 179

Loyalty Program Email Marketing Customer Experience Seasonal Menu 179

7 Shifts

JULY 16, 2021

Sourcing Equipment. Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. This includes but is not limited to your equipment, permits, menu, and marketing. Conduct a Feasibility Study. Create a Menu.

License 459

License Hiring Equipment Point of Sale 459

The Restaurant Times

OCTOBER 21, 2020

Choosing the right bakery POS system is essential for your business to deliver the perfect customer experience. This article discusses the top bakery POS features that owners must look for while choosing a bakery management solution for their business. . Top Features That You Should Look For In A Bakery POS.

POS 98

POS Inventory Loyalty Program Online Ordering 98

BNG Point of Sale

OCTOBER 13, 2021

Types of Point-of-Sale (POS) Systems. Point-of Sale (POS) systems are increasingly powerful tools for improving sales and profits. Business owners have many POS systems from which to choose. Business owners have many POS systems from which to choose. Different Types of POS Systems. Features of a POS System.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

Modern Restaurant Management

SEPTEMBER 14, 2022

We hope you enjoy your dining experience with us. For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. AI is a program developed by humans to respond to a set of instructions under specific environments.

Front of House 191

Front of House Mobile Ordering Loyalty Program Back of House 191

Focus POS

JANUARY 18, 2022

Intro: Now that the holiday season is over, it’s time to take stock of your restaurant’s equipment. Mobile POS. They want the most out of their experience with as little effort as possible. They want the most out of their experience with as little effort as possible. Cloud Storage Loyalty. Misplaced tickets.

2022 78

2022 Technology Loyalty Program 2025 78

Modern Restaurant Management

SEPTEMBER 16, 2021

Customers and business owners alike can benefit from their use. The payment method is pretty simple — customers can tap or hold their card or smart device over the POS system. NFC tech uses a radio frequency that allows it to communicate with the restaurant’s POS system. Better Customer Experience (CX).

Loyalty Program 160

Loyalty Program Customer Experience Customer Service Technology 160

Modern Restaurant Management

JANUARY 31, 2024

I think most of us know that now, more than ever, the dining experience starts long before the customer even walks through the door. The website is one part of it, but it’s also about maintaining an active social media presence, offering a loyalty program, and investing in ongoing marketing campaigns.

2024 194

2024 Online Ordering Website Management 2023 194

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Harbor Touch

DECEMBER 20, 2022

Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. Transforming customer service. Software technology has revolutionized the restaurant industry, particularly in customer service. Innovating online ordering.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Modern Restaurant Management

DECEMBER 9, 2020

They embraced third-party delivery services like Uber Eats as a lifeline to their customers, rushed to expand outdoor and street dining options to comply with distancing rules, and experimented with ghost kitchens to capitalize on customers' online migration. Case in point: the Pret A Manger program costs $26.60

Loyalty Program 165

Loyalty Program Customer Service Consumer Goods Online Ordering 165

Modern Restaurant Management

MARCH 23, 2020

By implementing Pay-at-the-Table technology, restaurant owners are saving their servers both literal steps between the diner’s table and payment station and figurative steps involving inputting checks into the POS system, handling receipts and adjusting for gratuity.

Technology 126

Technology Loyalty Program Customer Experience Mobile Ordering 126

Modern Restaurant Management

JULY 5, 2023

This trend is primarily driven by advancements in point of sale (POS) systems and the availability of white label, plug-and-play online ordering systems. This article explores how QSRs can harness the power of technology to enhance operations, deliver more engaging experiences, reduce costs and increase profitability.

Hospitality 165

Hospitality Customer Experience Loyalty Program Customer Service 165

Modern Restaurant Management

DECEMBER 30, 2021

Teams are able to increase tips and revenue without burnout, all while creating a positive customer experience. POS Integrations. Seamless integrations are critical for positive customer experiences and getting a full range of access to new applications, companies, and tech that are rapidly entering the market.

Loyalty Program 230

Loyalty Program 2022 Kitchen Safety Customer Experience 230

Modern Restaurant Management

MAY 31, 2022

For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting. It also provides managers or owners a way to justify any decisions regarding staffing, menu development, or customer service operations. Leverage Reports to Improve Customer Experience.

Point of Sale 180

Point of Sale POS Download Loyalty Program 180

Modern Restaurant Management

OCTOBER 1, 2020

Some have white-labeled those same delivery services for integration within their organizations, and others have built out programs for pick up or delivery entirely in house. In fact, almost half of the surveyed customers – 46 and 42 percent respectively – had utilized curbside or carry out during the earlier mentioned period.

Delivery 193

Delivery Loyalty Program Download Online Ordering 193

7 Shifts

OCTOBER 31, 2022

Include a headshot, quick bio, and list of relevant experience. This covers the customer base you're hoping to appeal to, your position in said market, and what you'll do to catch people's eyes. Who is your target customer? If you have a great GM on board, introduce them here. An award-winning chef in the kitchen? Sample Menu.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

MAY 11, 2020

It’s been well over a month since the spread of COVID-19 and government efforts to contain it forced restaurants across the country to shut their doors to dine-in customers. What’s more, many of them were even able to take advantage of the opportunity to launch or enhance loyalty programs. percent uptime.

Technology 113

Technology Loyalty Program POS Point of Sale 113

Modern Restaurant Management

JUNE 1, 2021

Just a few short years ago, customers paid for their meals in cash or credit cards, orders were totaled on analog cash registers, and customers called restaurants to place orders over the landline phone. Customers don’t want to be bogged down with a massive library of food apps on their phone. The New Norm: Text to Order.

Ordering 177

Ordering Technology Mobile Ordering Online Ordering 177

Mad Mobile

MARCH 1, 2024

Depending on how you use them, they could revolutionize how you interact with your customers. Boosting revenue: a closer look The discussion around restaurant tablets centers on two different modes of deployment: customer-driven and server-driven tablets. It’s not just about one aspect of the customer journey either.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Modern Restaurant Management

FEBRUARY 11, 2021

Evolve to Meet New Customer Expectations. Restaurants wanting their business should offer a mobile app that features a loyalty program which allows customers to track points and enables them to order ahead, customize orders and pay online. Up the Digital Ante with Customer Data.

Mobile Ordering 192

Mobile Ordering Online Ordering Ordering Loyalty Program 192

Modern Restaurant Management

MAY 12, 2021

PWAs are web-based experiences that appear like a mobile app but require no user download. For example, the restaurant can run marketing campaigns with daily specials to their regular customers through SMS and Whatsapp with messages that include links to their PWA. Is it possible to digitize the customer engagement process as well?

Online Ordering 123

Online Ordering Food Mobile Ordering Loyalty Program 123

Modern Restaurant Management

APRIL 14, 2023

These offerings range from custom mobile applications and loyalty programs, to something as simple as order-ahead solutions that integrate with their point-of-sale (POS) or other ordering technology.

Hospitality 88

Hospitality Mobile Ordering Small Business Loyalty Program 88

Modern Restaurant Management

APRIL 17, 2023

Moreover, mobile applications for restaurant smart order provide such options as work with reserves and kitchen notification, payments accepting, work with combos and discounts (that can help restaurants to operate loyalty programs). The opportunity for brands to use apps to make experiences more personalized is huge.

Mobile Ordering 187

Mobile Ordering Cash Management Online Ordering Front of House 187

Deliverect

DECEMBER 27, 2020

In 1994, a customer placed an online order for a pizza from Pizza Hut, marking the first ever online order recorded in the United States. Since the first online order was placed in 1994, massive industry digitization and demand for intuitive online ordering experiences have led to swift innovation in online ordering technology.

Online Ordering 120

Online Ordering Ordering Point of Sale Mobile Ordering 120

Modern Restaurant Management

JULY 30, 2020

According to Adams, the team hit the ground running and worked with its partners to helps tailor programs to help restaurants pivot their business models. "Everything “We understand our customers extremely well,” said Ville Myllyniemi, CEO at Fafa’s. "Everything has changed," he said. "We

Technology 120

Technology Operations Loyalty Program Point of Sale 120

Cheetah

MAY 1, 2020

Before the COVID-19 pandemic, restaurants that could afford it enjoyed the additional marketing and new customers outreach service these apps provided. Encourage Customers to Order Food Directly from Your Restaurant Customers are eager to support their favorite mom-and-pop restaurant by ordering takeout food.

Delivery 109

Delivery Food Mobile Ordering Insurance 109