Remove Customer Experience Remove Customer Service Remove Point of Sale Remove Reference
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Optimizing Drive-Thru Efficiency (Infographic)

Modern Restaurant Management

Efficiency is paramount when it comes to your drive-thru service. With drive-thru sales constituting approximately 70 percent of fast food revenue , worth billions monthly, the speed at which customers navigate your drive-thru not only impacts satisfaction but also determines overall profitability.

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How to Write a Restaurant Business Plan [with Sample]

7 Shifts

You'll have a document to reference during the planning or opening of your restaurant. When a plan is too wordy, it tends to turn off the reader and can actually prevent them from finishing,” Lauren Fernandez adds that the business plan should be more akin to a sales document, not an A-to-Z tactical roadmap. Table of Contents.

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Reference Guide To Writing A Hotel Business Plan

Gourmet Marketing

Here is a basic reference guide to writing your own hotel business plan. Explain what you offer in terms of rooms and services, how your guests will experience your hotel, and why they will want to stay at your property. The word “competition” has already appeared multiple times in this reference guide. Target Customer.

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How to Start a Food Delivery Service for your Business

Lavu

Offering a smaller menu that travels well and packaging everything nicely can make the customer experience even better. And don’t forget about making deliveries on time and having great customer service – those things are super important for building a loyal customer base and getting a good reputation.

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Mobile Ordering’s Role in Customer Retention

Modern Restaurant Management

The past two years have brought unprecedented changes across the restaurant industry, from new concerns related to social distancing and cleanliness to the acceleration of pre-pandemic trends such as the rise of mobile ordering and third-party delivery services. Strengthen Customer Retention. Set the Bar. Stay Connected.

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Restaurant Forecasting: How To, Formulas, Methods, and More

7 Shifts

In this post, we'll walk you through everything you need to know about restaurant sales forecasting - from the reasons why to forecast, to steps on how to create forecasts accurately, to what you should consider when forecasting for your restaurant. Restaurant Sales Forecasting Method & Techniques. Table of Contents.

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How to Manage Multiple Restaurants and Locations

7 Shifts

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. It requires a manager to differentiate concepts, ensure a consistent guest experience, and manage employees and technology across multiple storefronts.