7 Shifts

JULY 27, 2023

Meaning, we're willing to try new dishes and new ideas in the food. I mean, Natalie Sternberg is our director of hospitality. On Lula Cafe's website, they list their mission and values , which include creating joyful moments for the community, and promoting care, respect, integrity, safety, and transparency.

Communication 195

Communication Front of House Education Back of House 195

Ken Burgin

AUGUST 6, 2022

Crisis and drama seem to be part of daily life in hospitality – something most of us learn to put up with and live through. If and when –it hits the fan, what is your communication plan ? Communication to: Staff; Suppliers; Customers; Guest representatives eg concierges; Owners and directors; Banks and lenders; Media.

Kitchen Safety 88

Kitchen Safety Cash Management Equipment Front of House 88

Lavu

SEPTEMBER 29, 2023

The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 million, while the number of hires was 1.3

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

AUGUST 5, 2020

“With both bringing more than 20 years experience to their roles, we know that their deep hospitality technology expertise, customer-centric approach and unique insights will help propel our business into the future.” “Diving into this role at SevenRooms has been an exciting new challenge,” said Theisen.

Food Safety 203

Food Safety Mobile Ordering Online Ordering Kitchen Safety 203

MBB Hospitality

APRIL 14, 2023

This includes your day-to- day operations, setting policies for customer service, ordering procedures for food and beverages, and staff requirements needed for various shifts. This includes regulations pertaining to health and safety codes. This includes the necessary permits and insurance that need to be in place.

License 52

License Food Supply Insurance Small Business 52

Modern Restaurant Management

JUNE 24, 2020

” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. Search filter : A new filter allows users to easily find which hotels and restaurants are taking these added safety precautions.

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Cheetah

MAY 14, 2021

In April last year, Mayor London Breed announced a 15% cap on food delivery service fees. It’s hard for any food operator to differentiate itself from competitors when it’s evaluated by their food only (after it gets delivered) and not by the complete experience of eating out.

Delivery 125

Delivery Food Safety Point of Sale Customer Service 125

Ken Burgin

FEBRUARY 13, 2024

Questions in the Minds of Chefs or Cooks Applying for a Job What is the restaurant’s culinary or food philosophy? What are the safety and hygiene standards in the kitchen? Applicants may be interested in how collaboration and communication are encouraged across departments. How are customer feedback and complaints managed?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Modern Restaurant Management

APRIL 7, 2020

This edition of MRM News Bites features the Independent Restaurant Coalition, Tripadvisor, Inspire Brands Foundation, WorkJam, EZ-Chow, US Foods, Potbelly Pantry, Just Salad, Zalat Pizza, Kentucky Fried Chicken, California Pizza Kitchen, Nando’s and Street Factory Media. Ensuring business interruption insurance covers COVID-19.

Tip Distribution 153

Tip Distribution Healthcare Hospitality Food Supply 153

Modern Restaurant Management

JULY 6, 2020

Here are six areas that often create risks for restaurants and others in the food and hospitality industry: Onboarding New Employees : You may know employers are required to verify new employees’ identity and employment authorization, but federal law imposes strict requirements for doing so, and documenting compliance can be tricky.

Restaurant Law 173

Restaurant Law Document Insurance Hiring 173

Restaurant365

AUGUST 19, 2020

Successful restaurant owners and operators don’t just provide great food. For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. How are you communicating with your potential new hires? Do they understand the expectations for the role?

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Hot Schedules

APRIL 10, 2020

Check with your insurance broker It’s an excellent time to see what kind of coverage you have, what coverage you might need to extend (think Delivery Drivers), and what you have that will protect you now in the current climate. How you can reward customers who stood by you and celebrate with the community once we can gather again. .

Food Safety 88

Food Safety Guest Recovery Employee Relations Social Media 88

EATER

NOVEMBER 1, 2022

As a server my job was not only to prepare drinks and run food, but to assist customers in navigating the technology, troubleshooting when it didn’t work, and explaining, repeatedly, why exactly our restaurant did things that way — and I didn’t exactly have a good answer. There’s no health insurance. Starbucks is a good example.

Mobile Ordering 113

Mobile Ordering Customer Service Food Order Online Ordering 113

EATER

NOVEMBER 1, 2021

Many in the food service industry, which reported quitting rates of 6.8 There have already been calls to improve worker pay, and provide benefits like health insurance , child care , and sick leave. Technology can make things smoother for busy fast-food restaurants. It’s not just about pay. There is also the cost.

Kitchen Safety 145

Kitchen Safety Fine Dining Front of House Back of House 145

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 124

Bar Cash Management Loyalty Program Point of Sale 124

Restaurant365

AUGUST 21, 2020

Successful restaurant owners and operators don’t just provide great food. For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. How are you communicating with your potential new hires? Do they understand the expectations for the role?

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

Modern Restaurant Management

JULY 27, 2020

Interest for alcohol-related experiences has increased since June 1, relative to other food activities, with a rise in consumer interest for wineries (up 51 percent), cideries (up 39 percent), breweries (up 24 percent) and distilleries (up 19 percent). Meanwhile, grocery related businesses are on the decline as people spend less time at home.

Franchise 146

Franchise Franchising Mobile Ordering Kitchen Safety 146

EATER

DECEMBER 16, 2021

In 2013, Saru Jayaraman founded One Fair Wage to put an end to the tipped minimum wage, which, One Fair Wage has found , perpetuates racial and gender disparities in the hospitality industry. Vianne had dual citizenship and went to Mexico to study communications and marketing at the Universidad Regiomontana in Monterrey.

Back of House 140

Back of House Employee Relations Delivery Mobile Ordering 140

Modern Restaurant Management

MAY 5, 2020

The new Yelp for Business will feature COVID-19 related content and prompts intended to help business owners communicate effectively with consumers and tips to weather the storm. This service gives local residents and small businesses in the Bay Area safe access to essential food and supplies at competitive wholesale prices.

Guest Recovery 104

Guest Recovery Food Safety Loyalty Program Point of Sale 104

Modern Restaurant Management

MARCH 25, 2020

” In response to massive layoffs in the hospitality industry due to the COVID-19 outbreak nationwide, Chef Edward Lee, in partnership with The LEE Initiative and Maker's Mark , launched The Restaurant Workers Relief Program. " The Coronavirus Response Kit includes templates to help restaurants communicate these rapid changes.

Online Ordering 93

Online Ordering Insurance Mobile Ordering Website Management 93

EATER

MAY 4, 2021

Meet the inspiring leaders using food to challenge conventions, empower their communities, and make positive change. America’s food culture is at a turning point. They started and joined mutual aid networks and nonprofit organizations to weave together the strands of empathy and empowerment missing from our social safety net.

2021 101

2021 Food Safety Education Sustainability 101

Modern Restaurant Management

JUNE 12, 2020

The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority. Taffer's Tavern, the new full service tavern concept created by Jon Taffer, signed a multi-unit franchise deal with Cuisine Solutions, a manufacturer of sous vide foods, to bring the ‘Kitchen of the Future’ to the D.C.

Franchise 141

Franchise Franchising Food Safety Kitchen Safety 141

EATER

MAY 14, 2020

despite the fact that their employer, Stemilt Ag Services, one of the state’s largest ag labor employers, had from the start implemented extensive safety measures to minimize their risks. Many also have pre-existing conditions and some have no sick leave or health insurance. They are believed to have caught the virus in the U.S.,

Agriculture 108

Agriculture Back of House Food Safety Transportation 108

EATER

MAY 29, 2020

As a former trader, as someone who follows markets and who looks at statistics and enjoys that aspect of the hospitality business in order to provide better hospitality to optimize operations and all those things, I very quickly extrapolated it to my own restaurants, to the Alinea group. We have cars, people can pick up food.

Back of House 61

Back of House Kitchen Safety Email Marketing Food Safety 61