The Restaurant Times

JANUARY 18, 2023

Independent platforms, such as online ordering platforms, rewards programs, food delivery, and customer relationship management systems (CRM), should work together to offer a seamless experience. What Is An Integrated Restaurant Management System? for managing phone calls, . streamlining inventory management, .

Operations 52

Operations Loyalty Program Point of Sale Online Ordering 52

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? The unfortunate reality is that customers aren’t comparing the curbside or app ordering process of Denny’s to McDonalds.

2020 154

2020 Online Ordering Point of Sale Fast Casual 154

BNG Point of Sale

OCTOBER 15, 2021

The device functions as a mobile cash register and terminal to process sales transactions. mPOS technology provides several advantages to store owners, managers, sales employees and customers. Well over a century ago, the cash register enhanced the shopping experience and served as the hub of in-store commerce.

Retail 98

Retail POS Point of Sale Cash Management 98

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com.

Online Ordering 208

Online Ordering Back of House Customer Service Small Business 208

Modern Restaurant Management

APRIL 20, 2021

Event Planning Is Back. With summer around the corner, and an imminent surge of demand for experiences and events in the months ahead, Tripleseat and SevenRooms partnered to survey 1,000 U.S. consumers to better understand their feelings about planning events in 2021.

2021 185

2021 Online Ordering Mobile Ordering Guest Recovery 185

24/7 Waiter

DECEMBER 1, 2023

Some of these goals might be: Increasing brand awareness Boosting sales Promoting certain menu items Getting more traffic during slow times Informing people of an upcoming event Anything you can think of can be promoted. Vendor – Register to set up a booth during a local event. Sometimes one bite is just not enough… 7.

Marketing 36

Marketing Catering Online Ordering Customer Service 36

Modern Restaurant Management

JULY 7, 2020

Our team is thrilled to partner with BurgerFi’s senior management to support the numerous growth initiatives underway and to drive operational excellence.” million newly issued shares of the Company and $30 million in cash. Adam Marcus, Managing Director at PSG.? ’s stock price performance.

Mobile Ordering 167

Mobile Ordering Restaurant Law Seating Customer Service 167

The Restaurant Times

JULY 25, 2021

However, sales picked up post lockdown on the back of government initiatives like ‘Eat Out to Help Out’ In August 2020, online ordering expedited sales volumes, taking them above the pre-COVID levels. Leverage Online Ordering. Building a limited menu can also make it easier for customers to choose their order.

Online Ordering 52

Online Ordering Catering Social Media Customer Service 52

Modern Restaurant Management

MAY 5, 2021

“With almost 40 million alcoholic drinks sold weekly in America’s casual dining chains, small $ gains per beverage order can very quickly add up to some serious revenue gains. 92 percent of respondents said they intend to purchase equipment online more frequently going forward. Deals are central to summer events.

2021 189

2021 Loyalty Program Coupons Fast Casual 189

The Food Corridor

MAY 7, 2020

Two common themes are food businesses transitioning to online ordering for delivery or curbside pickup, and others turning to an ecommerce model. Build your menu around what your best customers repeatedly order and optimize it for maximum efficiency. Or a special offer of free delivery on second or thirds orders.

Delivery 98

Delivery Food Online Ordering Email Marketing 98

Next Restaurants

MAY 26, 2020

You can save up on ingredients by discontinuing the more niche dishes that rarely get ordered. For their safety and convenience, enable delivery and payment services that allow customers to pay without cash (such as tableside tablets ), as well as choose when and how their order should be delivered. Offer Disposable Menus.

Webinar 89

Webinar Social Media Food Safety Cash Management 89

The Restaurant Times

MAY 25, 2021

Management Team: This should include the list of stakeholders involved in the management of your cafe such as owner, manager, Head Chef, etc. It will also give offer a deeper insight into the business and allow you to better prepare for unforeseen events that may hamper your cafe. . i) Online Marketing.

Cash Management 52

Cash Management Employee Relations Point of Sale Email Marketing 52

Next Restaurants

OCTOBER 9, 2019

If it’s time to upgrade to a modern point-of-purchase system that improves your guests’ experiences, consider these key features: Mobility Streamlined ordering Refined business workflow Customer and management metrics. Online Ordering. Streamline the Menu Order Processing. Personalized experience Enhanced outreach.

Customer Experience 61

Customer Experience POS Mobile Ordering Point of Sale 61

Lavu

DECEMBER 6, 2019

Particularly when it comes to restaurant management which requires knowledge of both front of house and back of house needs. Cash registers are not as developed as a POS framework and lack a significant number of the capacities and highlights of a cutting edge system. . Gone are the days of handwritten food orders.

Kitchen Safety 78

Kitchen Safety Social Media Point of Sale Front of House 78

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Ninety-five percent of Americans and 87 percent of those in the UK noted they often ordered take-out before stay-at-home orders began.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Web Diner

AUGUST 27, 2020

Offer Online Ordering the Right Way. Even before all this, online ordering and delivery had already recorded a 300% growth compared to dine-in traffic since 2014. customers ordered takeout or delivery once a week. You want to keep as much profit as you can from your online orders and takeout.

Social Media 69

Social Media Email Marketing Online Ordering Mobile Ordering 69

Modern Restaurant Management

JUNE 19, 2020

This singular focus has allowed Bloom to create a world class enterprise analytics and marketing platform that saves at-risk customers, builds and manages online reviews, while increasing customers’ frequency. Pre-COVID, companies provided food to employees and guests for meetings, events, or as a perk. Relish by ezCater.

Food Safety 116

Food Safety Customer Experience Website Management Employee Relations 116

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Yelp Economic Average. Takeout and delivery increased 300X in a couple of weeks relative to reservations and wait list on Yelp.

2020 163

2020 Fast Casual Food Safety Guest Recovery 163

SpotOn

FEBRUARY 26, 2024

  A retail employee needs good interpersonal communication skills, empathy, confidence, and warmth, and an ability to weather rejection and bounce back so that the next client gets the best out of your retail operation, regardless of prior events. So your retail recruitment needs to be top quality in order to find it out there.

Recruiting 52

Recruiting Retail Point of Sale Small Business 52

Modern Restaurant Management

JUNE 14, 2020

The guidance and revised application forms are available on SBA’s and Treasury’s websites. In a deal that creates the world’s largest online food delivery company outside of China, Just Eat Takeaway.com plans to acquire 100 percent of the shares of Grubhub in an all-stock transaction. The deal is valued at $7.3

Food Safety 140

Food Safety Loyalty Program Kitchen Safety Online Ordering 140

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. SALIDO leverages design, data, and workflow management to optimize both front- and back-end operations. Market Cafe is completely contact-less: guests scan and pay for all their items and leave.

Fast Casual 132

Fast Casual Casual Menu Mobile Ordering 132

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” One great thing about the online delivery market is that it produces massive amounts of data.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

MAY 5, 2020

. “This pandemic has shed light on how technology can be used to quickly adapt core services within the food industry like delivery, fulfillment, and supply chains," said Lior Susan, Founder and Managing Partner at Eclipse. We should have access to our customer data. Toast is committed to helping us make this happen."

Guest Recovery 104

Guest Recovery Food Safety Loyalty Program Point of Sale 104

Next Restaurants

OCTOBER 4, 2019

Some diners are more concerned with healthy eating while others, such as cash-scrapped students, may be more focused on price. Hashtags relate to what is trending online, and you need to stay on the ball in terms of what is hot locally in food and restaurant circles. Improve the Online Experience with Twitter Cards.

Online Ordering 61

Online Ordering Cash Management Recruiting Customer Experience 61

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs.

2019 103

2019 Compost Mobile Ordering Point of Sale 103

Modern Restaurant Management

DECEMBER 27, 2019

The winners were generated again from winners in the five major gourmet cities, by a combination of voting from consumers on the official website (70%) and elections from the members of the American Food Association and the 3rd GCA Committee (30 percent). Please refer to the full list below or the GCA’s official website.

Mobile Ordering 100

Mobile Ordering Customer Service Point of Sale Customer Experience 100

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. “As factories in China continue to come back online, products are now flowing again. .

Mobile Ordering 104

Mobile Ordering Online Ordering Point of Sale POS 104

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. SevenRooms launched Contactless Order & Pay, streamlining the in-restaurant ordering and payments experience for guests. Consulting on Ghost Kitchens.

Mobile Ordering 121

Mobile Ordering Online Ordering Food Order Recycling 121

The Restaurant Times

SEPTEMBER 30, 2021

It allows you to spend less cash each month. They may operate in a variety of settings and take advantage of excellent locations, such as festivals and large-scale events, because of their ease of movement. Food trucks, like most other quick-service establishments, must manage staff, inventory, and sales. Social Media .

Food Truck 52

Food Truck Food License Mobile Ordering 52

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. Order for Pickup Stats. National Menu Trends. The ‘NOW’ Economy.

2019 135

2019 Mobile Ordering Online Ordering Customer Experience 135

Modern Restaurant Management

MARCH 30, 2020

To help managers limit the number of people in their store at one time, party sizes and shopping windows will vary depending on the business. We hope this new solution provides similar support for retailers and grocers to help them safely manage the influx of shoppers.” As of March 30 at 10:00 a.m.

Food Safety 91

Food Safety Food Order Technology Social Media 91

Web Diner

AUGUST 27, 2020

Offer Online Ordering the Right Way. Even before all this, online ordering and delivery had already recorded a 300% growth compared to dine-in traffic since 2014. customers ordered takeout or delivery once a week. You want to keep as much profit as you can from your online orders and takeout.

Social Media 36

Social Media Email Marketing Online Ordering Mobile Ordering 36

The Food Corridor

JUNE 3, 2020

For many, it has become essential, rather than simply forward-thinking, to get on board with online ordering, delivery, and ecommerce platforms. We’ve talked about the rise of online farmer’s markets in previous posts. Customers can order on the app and receive their items at local pick up points or via delivery.

Food 87

Food Online Ordering Food Order Customer Service 87

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2020 135

2020 Kitchen Safety Consumer Goods Point of Sale 135

Modern Restaurant Management

SEPTEMBER 24, 2021

For 75 years since, White Castle has honored team members reaching 25 years with an all-expense-paid trip to the home office in Columbus, an extravagant event and an extra-special gift of an engraved gold watch. VROMO teamed up with DoorDash to give restaurants the ability to better manage their own delivery operations.

Franchise 172

Franchise Franchising Customer Experience Fast Casual 172

Apicbase

MAY 18, 2022

Managing a chain of company-owned restaurants is very different from working with franchisees. Besides cost estimates, audited financial statements and projections should be included, like: the expected growth rate for (at least) the first year; the estimated restaurant cash flow; the expected payback period.

Franchise 52

Franchise Franchising Sustainability Document 52

Notch

JANUARY 23, 2019

And when all costs and variables are considered, high-end restaurants need to be particularly well-managed to survive. So when you’re trying to manage your profits and losses, what you’re really doing is: weighing your risks, developing contingency plans—and mitigating the factors you can’t account for, by focusing on the ones you can.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72