Modern Restaurant Management

FEBRUARY 4, 2022

This instability will push operators to trim costs by shortening menus and investing in labor-saving technology to free up cash for wage increases. Restaurants will also explore delivery options beyond costly third-party partnerships, and hike delivery menu prices to make the channel more lucrative as off-premise demand holds steady.

2022 216

2022 Customer Service Online Ordering Website Management 216

EATER

FEBRUARY 10, 2022

DoorDash Capital is actually a cash advance and a fee, okay? DoorDash Capital will offer what the company describes as “fair, fast and convenient financing” which they say can help restaurant owners cover payroll and rent if revenue comes up short, to establishments that use DoorDash to handle delivery and pick-up orders.

Cash Management 103

Cash Management Point of Sale Online Ordering Advertising 103

The Food Corridor

MAY 7, 2020

Two common themes are food businesses transitioning to online ordering for delivery or curbside pickup, and others turning to an ecommerce model. Transition to Food Delivery or Ecommerce. Create a Streamlined Delivery Menu. Create a Streamlined Delivery Menu. Delivery Logistics. Online Ordering.

Delivery 98

Delivery Food Online Ordering Email Marketing 98

7 Shifts

APRIL 23, 2021

Staff are now tasked with policing masking, moving heavy furniture to configure outdoor dining, and packaging to-go orders. The past year has turned servers into expert delivery packers, challenge chefs' creativity, and flipped the role of a restaurant manager on its head. Do you need someone to make deliveries part-time?

Hiring 370

Hiring Front of House Back of House Food Safety 370

Restaurant365

APRIL 16, 2021

Today, consumers want convenient and easy ways to order food from your restaurant. Luckily, that’s what an online ordering system can do for you. Statista notes that in 2020, 760 million users were using online ordering for their restaurant takeout and delivery orders, a 20% increase year-over-year.

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Restaurant365

MARCH 30, 2020

With the sudden elimination of dine-in options, many restaurants are either shifting to a takeout/delivery only model or implementing a delivery option for the first time. Deciding whether to add delivery, and how, is a particularly difficult decision for restaurants during these times.

Delivery 78

Delivery Operations Insurance Cash Management 78

Deliverect

MARCH 17, 2020

Governments all over the world have been ordering restaurants, bars and other food businesses to close up shop - until further notice. Offer delivery and/or takeaway. To start offering delivery, you can easily sign up with a third-party platform like Uber Eats, Deliveroo, Just Eat, Glovo, etc. How to get started with Uber Eats*.

Online Ordering 146

Online Ordering Merchandise Food Website Management 146

ChowNow

MARCH 10, 2021

When you’re researching online ordering providers like ChowNow for your restaurant, you’re bound to have questions. ChowNow builds restaurants their very own online ordering systems. One: We connect their online ordering to their profiles on the world’s most popular sites, like Google, TripAdvisor, Instagram, and more.

Online Ordering 78

Online Ordering Email Marketing Loyalty Program Website Management 78

Modern Restaurant Management

JUNE 19, 2020

Those pivots are also reflected in the digital world, in which websites that previously offered little more than a business’s name, address and phone number now have much higher consumer requirements. In 2020, too many restaurant websites are still little more than digital brochures.

Website Management 180

Website Management Loyalty Program Front of House Point of Sale 180

ChowNow

JUNE 17, 2020

Since March of this year, countless restaurateurs have had to immediately close their dining rooms, lay off staff, quickly adopt online ordering, and overhaul their menus. If you use ChowNow for online ordering, it’s surprisingly simple to set up a process for contactless dining. Not a ChowNow client yet?

Online Ordering 88

Online Ordering Ordering Demo Website Management 88

Restaurant365

MAY 7, 2020

Most states have issued executive orders that provide specific requirements that must be followed in order to reopen dining rooms. Check for state requirements on your governor’s or state health department’s website. Communicate your distancing requirements with third-party delivery drivers and other suppliers.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Modern Restaurant Management

APRIL 14, 2020

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. With grocery store shelves barely stocked, you can (and should) successfully add grocery items to your delivery, take out, or drive thru menus. Simplify Pricing. Booze it up. Incentivize.

Healthcare 179

Healthcare Front of House Social Media Website Management 179

Modern Restaurant Management

MARCH 16, 2021

Aside from the traditional full-service or counter-service dine-in models, they aren’t set up to support the non-traditional service models such as ghost kitchens, drop-zones or first-party delivery that have become a necessity throughout the pandemic. On-the-Fly Menu Management. QR-Based, Contactless Ordering and Payment.

POS 106

POS Mobile Ordering Online Ordering Cash Management 106

7 Shifts

NOVEMBER 9, 2022

When done right, email marketing works wonders—you stay top of mind and increase order values. Now that you know what email newsletters can do for your restaurant, it's time to create a newsletter that wins hearts and sets the cash register ringing. Increase online orders? One way to keep customers coming back?

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. and Canada through free delivery and marketing efforts.” “These are challenging times for restaurants. .”

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. Barbara Castiglia , MODERATOR – Modern Restaurant Management. They both went through a management training program. The Main Course. FAT (Fresh.

Kitchen Safety 197

Kitchen Safety Loyalty Program Delivery Customer Service 197

Deliverect

JUNE 30, 2020

So how can you make sure you streamline your operations so you can give the customer what they want, while managing your business in the most efficient way? Your restaurant’s online presence is vital to allow customers to quickly land on your website or on an external booking site where your business is listed.

Food 94

Food Online Ordering Cash Management Waste 94

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution.

Food Safety 203

Food Safety Mobile Ordering Online Ordering Kitchen Safety 203

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? The unfortunate reality is that customers aren’t comparing the curbside or app ordering process of Denny’s to McDonalds.

2020 154

2020 Online Ordering Point of Sale Fast Casual 154

Modern Restaurant Management

MAY 21, 2020

You can save up on ingredients by discontinuing the more niche dishes that rarely get ordered. For their safety and convenience, enable delivery and payment services that allow customers to pay without cash, as well as choose when and how their order should be delivered. Postermywall food delivery poster.

Social Media 203

Social Media Food Safety Cash Management Kitchen Safety 203

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Best practices for calculating cash flow. How to ramp up takeout and delivery operations. Tips for pivoting to retail.

Webinar 173

Webinar Loyalty Program Online Ordering Social Media 173

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. billion in an all-stock transaction that brings together two top players in third-party delivery, Uber will acquire Postmates. Uber To Acquire Postmates.

Mobile Ordering 167

Mobile Ordering Restaurant Law Seating Customer Service 167

Restaurant Engine

DECEMBER 9, 2020

The most important thing to consider is whether or not you have the resources to manage the added work. Things to think about include: Who will manage the catering operations? You also want to make sure your kitchen is large enough to handle any size of catering order. Hire a catering manager. Tips for Catering.

Catering 113

Catering Website Management Seasonal Menu Food Supply 113

EATER

MAY 28, 2020

DoorDash on Thursday launched a new initiative called Storefront to help restaurants create websites and directly manage online pickup and delivery orders. Restaurants will manage these stores themselves, with orders coming directly to them (though DoorDash will still fulfill delivery requests and take a cut).

Website Management 85

Website Management Online Ordering Cash Management Customer Service 85

The Restaurant Times

SEPTEMBER 1, 2021

Harnessing the POS software, restaurateurs have enhanced their restaurant management systems to stay pro-active in the competition. . One of the most important reasons you will deploy a POS system in your restaurant is for efficient management of labor and food costs. 8 Ways POS Software Remodels The Restaurant Management System.

POS 52

POS Management Management Cash Management 52

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association-managed site also provides a direct connection to the industry’s grassroots engagement platform.

Online Ordering 208

Online Ordering Back of House Customer Service Small Business 208

Restaurant Engine

OCTOBER 5, 2022

As restaurants turn to new tech, from online ordering to touchless payment and more, it’s time to take a look at what’s working and what you might consider adding. 1: Online Ordering Availability. Giving your customers the ability to order their food online is a technological imperative today. tweet this).

Innovation 59

Innovation Technology Online Ordering Point of Sale 59

Modern Restaurant Management

MAY 21, 2020

With more states lifting sanctions on dine-in options, Modern Restaurant Management (MRM) magazine reached out to Yelp's Small Business Expert Emily Washcovick to learn about ways restaurants can successfully make the transition and slowly ramp up operations, while keeping guest and staff safety top of mind. Emily Washcovick.

Customer Experience 224

Customer Experience Consumer Goods Social Media Dine-in 224

The Restaurant Times

FEBRUARY 16, 2021

From a cash flow point of view, it’s also more efficient. Contactless Wi-Fi-based Ordering. Diners might still prefer placing orders without handling physical menu cards. A wifi-enabled Contactless Dining Feature is probably the safest bet for customers to place an order on their mobile devices. QR code-based ordering.

Technology 98

Technology Mobile Ordering Online Ordering Cash Management 98

Apicbase

FEBRUARY 29, 2024

71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. Fortune Business Insights , 2023) The global market size of the delivery app industry is expected to reach $165 billion by 2029. million tons in 2020 and 12 million tons in 2021. by 2032, reaching $4,046.1

2024 52

2024 Operations 2023 Loyalty Program 52

Cheetah

SEPTEMBER 29, 2020

It has some pretty extensive features under its buckle like building an online presence and offering full support for every popular delivery app. More than a POS system, Upserve is a full-fledged restaurant management software with the promise to streamline your entire operation into a simple, integral and unified interface.

POS 78

POS Loyalty Program Mobile Ordering Cash Management 78

Modern Restaurant Management

DECEMBER 14, 2021

Managers lack the tools to properly schedule employees and plan for shifting consumer demands, and as a result, businesses are paying for redundant overworked labor, or having to manage with inadequate labor due to hiring challenges. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

The Restaurant Times

JANUARY 18, 2023

Independent platforms, such as online ordering platforms, rewards programs, food delivery, and customer relationship management systems (CRM), should work together to offer a seamless experience. What Is An Integrated Restaurant Management System? for managing phone calls, . streamlining inventory management, .

Operations 52

Operations Loyalty Program Point of Sale Online Ordering 52

Ken Burgin

AUGUST 3, 2021

To keep the list manageable, some points contain a couple of service factors. Finding the business on Google or Apple Map, or a Google search – clear description and useful information with correct opening times, useful photos and website links. How does the search work on a mobile phone? Texting is used for quick responses.

Online Ordering 78

Online Ordering Mobile Ordering Cash Management Website Management 78

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 211

2022 Mobile Ordering Guest Recovery Point of Sale 211

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Best practices for calculating cash flow. How to ramp up takeout and delivery operations. Tips for pivoting to retail.

Webinar 183

Webinar Mobile Ordering Loyalty Program Online Ordering 183

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Customers can also sign up on the website to receive email updates as new information is posted on the site. ” The BOHA! ” The BOHA!

Healthcare 179

Healthcare Employee Relations Online Ordering Customer Service 179