7 Shifts

FEBRUARY 15, 2024

The demands of the modern bar are significant: inventory issues, demanding customers, volatile prices, and — perhaps the biggest of all — staffing, scheduling, and other labor concerns. Bar management software is a tech-forward way to handle many of the elements necessary to operate a bar successfully.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

FEBRUARY 15, 2024

The demands of the modern bar are significant: inventory issues, demanding customers, volatile prices, and — perhaps the biggest of all — staffing, scheduling, and other labor concerns. Bar management software is a tech-forward way to handle many of the elements necessary to operate a bar successfully.

Inventory 195

Inventory Bar Management Management 195

Modern Restaurant Management

FEBRUARY 20, 2024

In today’s tech-driven world, customers and workers alike expect a seamless payments experience wherever they go. With the restaurant industry facing an ongoing labor shortage , it’s more crucial than ever to offer your staff the best experience possible, which includes optimizing their payments experience.

Technology 120

Technology Cash Management Customer Experience POS 120

Lavu

SEPTEMBER 29, 2023

Some owners have had to take on multiple roles themselves or hire unqualified staff, affecting the quality of service and customer experience. Some have involved staffing agencies, increased wages, offered signing bonuses, or implemented referral programs to attract new employees in the service industry.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

SEPTEMBER 14, 2022

We hope you enjoy your dining experience with us. For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. AI is a program developed by humans to respond to a set of instructions under specific environments.

Front of House 204

Front of House Mobile Ordering Loyalty Program Back of House 204

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. For part one, click here.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

APRIL 17, 2023

Mobile Order Applications Mobile smart order apps for waiters help to speed up the service and manage the orders right at the guest’s table. A mobile order app will enable the clients to conduct restaurant management and delivery systems automatically, faster, and completely online with the help of new innovative solutions.

Mobile Ordering 200

Mobile Ordering Cash Management Online Ordering Front of House 200

Next Restaurants

OCTOBER 9, 2019

Your point-of-sale (POS) system should evolve as your customer base transitions into more of a “cashless society.” A bulky or slow legacy system will prevent your business from creating a positive customer experience, so keep up with the business world as it changes. Personalized experience Enhanced outreach.

Customer Experience 61

Customer Experience POS Mobile Ordering Point of Sale 61

SpotOn

MARCH 4, 2024

While those classic cash registers did wonders back in the day, point-of-sale (POS) systems have now become the industry standard for small businesses and restaurants. Alongside transactions, modern POS systems run software applications to help businesses manage their employees, reach new customers, and encourage existing ones back in.

Small Business 52

Small Business POS Cash Management Point of Sale 52

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. Consumer-facing industries like food & beverage see more short-term purchases based on emotional triggers—which means maintaining a healthy bottom line becomes a challenge without a dedicated customer base.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

7 Shifts

OCTOBER 31, 2022

The management team. Management team. Include a headshot, quick bio, and list of relevant experience. This covers the customer base you're hoping to appeal to, your position in said market, and what you'll do to catch people's eyes. Who is your target customer? Your market position and competitive advantage.

Point of Sale 398

Point of Sale Back of House Document Download 398

Culinary Cues

AUGUST 28, 2020

Remember all of those exciting things that you did to draw customers in when business was great? Remember that guest chef program that you tried before – do it again with real gusto – hype it up – make it your signature. FIND WAYS TO MAINTAIN THE EXPERIENCE. Become obsessed with communication! CREATING A BUZZ. HOSPITALITY FIRST.

Social Media 436

Social Media Communication Loyalty Program Training 436

Modern Restaurant Management

NOVEMBER 21, 2022

This inflation at the customer–facing end of the restaurant business has largely been fuelled by rapidly increasing operating costs – by as much as 11.7 Some implemented loyalty programs to promote recurring customers. Keep Managing Costs. percent compared to the same period in 2021.

Operations 192

Operations Cash Management Seasonal Menu Loyalty Program 192

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. The impact of COVID-19 on customer behavior was experienced swiftly f by all industries. California.

2021 189

2021 Loyalty Program Coupons Fast Casual 189

Restaurant Engine

JUNE 22, 2022

A POS is really worth it because it lets your customers take ownership of their payment options. Because you are a customer facing business, and you want to provide the best overall customer experience to your diners, a POS system is a vital tool in your operational and marketing arsenals.

POS 111

POS Point of Sale Mobile Ordering Cash Management 111

Lavu

OCTOBER 13, 2023

You can’t fix your table turnover rate without understanding the two key components: the total number of tables and the total number of customers served over a specific period. This should include all tables available for seating customers. This period could be a day, week, month, or any time frame you choose.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

BNG Point of Sale

OCTOBER 15, 2021

The device functions as a mobile cash register and terminal to process sales transactions. Equipped with wireless mobile point of sale devices, employees can check-out customers or access inventory information from anywhere within the store. Customers are increasingly want businesses to offer digital receipts.

Retail 98

Retail POS Point of Sale Cash Management 98

The Restaurant Times

JANUARY 26, 2023

But as cloud technology developed, the basic POS system transformed into a full-fledged restaurant management system. POS solutions are essential for enhancing convenience for dine-in and online customers and delivering a customer-centric experience as the restaurant industry continues to grow.

POS 59

POS 2023 Loyalty Program Point of Sale 59

Sling

APRIL 2, 2023

We’ll answer those questions in this article and introduce you to an app that can help you manage your workforce better. Your business can build and run its IP program any way it sees fit. So, for example, you may set up a program that challenges every server in your restaurant to upsell the chef’s special during the month of April.

Cash Management 78

Cash Management Loyalty Program Casual Specials 78

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash.

Bar 124

Bar Cash Management Loyalty Program Point of Sale 124

Margin Edge

OCTOBER 3, 2023

KPIs and metrics can span countless categories, not all of which are financial, but they can help you identify revenue, spending, cash flow and others. Small to medium-sized businesses prefer Sage Intacct for its ease of use, integrated multi-dimensional reporting, high customer satisfaction, dedicated support and more.

Cash Management 89

Cash Management Loyalty Program Seating Inventory 89

Lavu

JANUARY 27, 2020

Contactless payment systems launched in 2007 , yet they are only recently viewed as serious alternatives to cash or cards in the United States. The concept is simple: Customers simply wave or tap their card or device over a POS system to make a payment. That makes it easy for customers to opt for the tap-and-go style of payment.

Loyalty Program 78

Loyalty Program Cash Management Point of Sale Customer Experience 78

Modern Restaurant Management

DECEMBER 14, 2021

Our company welcomes technology that will help our team members maximize time and efficiency and make their jobs more doable and enjoyable, creating a better experience for them and customers alike. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

The Restaurant Times

JANUARY 18, 2023

Many software companies are now focusing on the restaurant business that offers solutions to enhance operations — from the customer experience to how the business runs. What Is An Integrated Restaurant Management System? for managing phone calls, . streamlining inventory management, . loyalty programs, and .

Operations 52

Operations Loyalty Program Point of Sale Online Ordering 52

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Execution will play a pivotal role in building customer trust and ensuring today's diners remain loyal."

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 203

Food Safety Mobile Ordering Online Ordering Kitchen Safety 203

Modern Restaurant Management

JUNE 19, 2020

Data shows that a large part of the consumer experience has extended beyond the four walls. Ultimately, the goal of these websites is to drive customers to the restaurant; they aren’t capturing much actionable information. Loyalty programs, for instance, have come a long way from the old punch-cards sub shops used to hand out.

Website Management 180

Website Management Loyalty Program Front of House Point of Sale 180

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

BNG Point of Sale

OCTOBER 15, 2021

The terms cash register and point of sale system are often interchangeably used. But there are many advantages of a point-of-sale system, over cash registers, as a company management solution. A POS helps retailers save time and money and allows them to focus on their customers.

Retail 52

Retail POS Cash Management Point of Sale 52

BNG Point of Sale

NOVEMBER 19, 2021

A point-of-sale (POS) system is more than just a way to ring up customers. Customers, employees, and your bottom line will benefit from a technology platform that provides real-time business data, decision-making insights, customer relationship management, and improved efficiency. What is a POS System?

POS 52

POS Operations Loyalty Program Point of Sale 52

BNG Point of Sale

NOVEMBER 12, 2021

Finding the perfect blend of attention to customer satisfaction and focus on your employees and profits takes time, experience and insight. With the right tools, business owners can turn stressful systems and manual processes into profit margins, customer retention, and lowered inventory costs.

POS 52

POS Point of Sale Cash Management Loyalty Program 52

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Additional funding has been allocated for the Paycheck Protection Program (PPP ). “The post-COVID dining experience will no doubt be different.

Webinar 183

Webinar Mobile Ordering Loyalty Program Online Ordering 183

Chowly

JUNE 7, 2023

At times, demand can become so intense that some operators turn off some of their distribution channels rather than run the risk of having dissatisfied customers. Smart pricing encourages optimal capacity without sacrificing customers eager to patronize your business — here’s why. It’s called smart pricing.

Pricing 52

Pricing Loyalty Program Point of Sale Cash Management 52

BNG Point of Sale

OCTOBER 13, 2021

They offer a wide range of hardware and software options to aid in everything from sales to management to accounting. Real-time, easy-to-change readings of stock, pricing and customers and employee statistics improve sales performance. Customer-facing display screen. Cash register/drawer. Let’s review both. Label printer.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

Apicbase

FEBRUARY 29, 2024

71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. million tons in 2020 and 12 million tons in 2021. However, there is still a 2.6%

2024 52

2024 Operations 2023 Loyalty Program 52

BNG Point of Sale

OCTOBER 26, 2020

You can select from hardware solutions from stationary terminals to tablets, phones, table-side ordering, and online payment processing, giving you more power to achieve faster sales and meet customer demand. Our software POS systems are easy to use, helping you experience their benefits immediately. reservation management.

POS 98

POS Point of Sale Loyalty Program Online Ordering 98

Cheetah

AUGUST 17, 2021

Fun and unique merchandising allows the customer to engage with the restaurant beyond the dining experience. Restaurant merchandise partnered with good artwork that isn’t solely logo-driven holds added value for the customer. These lead to higher engagement with your brand and ultimately, customer loyalty.

Merchandise 78

Merchandise Marketing Loyalty Program Cash Management 78