7 Shifts

JANUARY 23, 2020

This advice were submitted by owners and managers of restaurants of all sizes, concepts, and locations in the forthcoming 7shifts Restaurant Labor Management Study in 2020 ( subscribe to get your copy when it’s published!). Educate yourself on costs, hiring, and the market you are in before taking the leap. Hiring/staffing ??

2020 335

2020 Hiring Cash Management Education 335

Modern Restaurant Management

NOVEMBER 24, 2020

Restaurant owners are being forced to find a way to make it through winter with vastly reduced revenue, and many operators are scrambling to reallocate budgets and manage staffing to survive COVID-19. With slow seasons also comes the need to navigate seasonal layoffs and the task of hiring all the best people back the next season.

Cash Management 230

Cash Management Social Media Seasonal Menu SEO 230

Lavu

SEPTEMBER 29, 2023

million, while the number of hires was 1.3 This means that there were 600,000 more job openings than hires in the food services and drinking places industry in July 2023. Some owners have had to take on multiple roles themselves or hire unqualified staff, affecting the quality of service and customer experience.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

NOVEMBER 9, 2021

To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. A mobile employee experience has now become table stakes in seamlessly recruiting, onboarding, training and managing staff.

Cash Management 212

Cash Management Employee Relations Recruiting Healthcare 212

Sling

SEPTEMBER 13, 2022

Effective retail management requires a vast array of skills. In a broad sense, those skills boil down to managing your time, managing your staff, managing their training, and managing change. Retail management 101 Master these skills one at a time. Retail management 101. Let’s dive in!

Retail 144

Retail Management Management Point of Sale 144

Modern Restaurant Management

SEPTEMBER 14, 2022

However, trained chefs don’t need to worry about losing their jobs to a restaurant AI yet, but we cannot dismiss this scenario entirely either. AI can assist restaurants in optimizing how they manage and operate menus to increase margins. But they have tons of cash to burn on such gimmicks, right?

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

7 Shifts

SEPTEMBER 19, 2022

What about managers? Establish Clear Lines of Communication. Track and manage employee workload. What about managers? Managers fared a bit better than hourly employees—with a turnover rate of 28%. Communication breaks down. Unclear communication leads to frustration and a less-than-stellar work experience.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Open for Business

MARCH 1, 2023

It can turn your team into effective recruiters and trusted brand ambassadors that bring you talented hospitality pros whenever it’s time to hire. There’s less mystery for the new hire about what working at your restaurant is really like. And make sure to communicate all opportunities to your whole team. They get it.

Cash Management 78

Cash Management Recruiting Hiring Reference 78

Cheetah

JUNE 25, 2021

The problem is not just with hiring. Hire less people. Another way to hire less kitchen staff and retain existing workers is by making prep time more efficient. You could afford to hire less cooks if they could get more work done in less time. >>> Another way to go is to invest in employee training.

Front of House 147

Front of House Back of House Guest Recovery Hiring 147

Crunchtime

FEBRUARY 7, 2024

Historically, operators have relied on paper checklists and field management teams to roll out and enforce their standard restaurant operating procedures and as part of their retail operations management. Standard restaurant operating procedures help staff and leadership do their jobs better and ultimately, make customers happier.

Operations 78

Operations Audits Cash Management Food Safety 78

Ken Burgin

AUGUST 6, 2022

Effective crisis planning and management is a must. Can we all be expert crisis managers or are some people better at it than others? Thinking ahead, backup, clear policies and documentation are the key to good management and efficient operations. If and when –it hits the fan, what is your communication plan ?

Kitchen Safety 88

Kitchen Safety Cash Management Equipment Front of House 88

Get Beyond

JANUARY 4, 2024

Upskilling essentially means adding a new skill to your resume through training or online certification. If you craft all your online communications, consider taking a data analytics course better to understand everything from open rates to paid ads. Hiring services remotely opens your business up to many more qualified candidates.

2024 52

2024 Small Business Cash Management Email Marketing 52

Restaurant365

DECEMBER 11, 2020

As 2021 begins, there are many restaurant management best practices that can be applied to strengthen your business, in the short and long term. Manage cash flow by creating a cash flow forecast. Your total cash flow is your cash inflows (for restaurant. over a certain period of time.

2021 136

2021 Cash Management Management Management 136

Hot Schedules

MAY 25, 2021

Software Engineering Manager. Software Engineering Manager. My goal is to create an atmosphere of mutual trust and respect to enable the people to communicate, cooperate and be innovative. The environment in the company and the team is friendly based on open and honest communication, team collaboration and mutual respect.

Cash Management 148

Cash Management Customer Service Customer Experience Sports 148

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication. Update to Mobile POS System.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Mad Mobile

MAY 22, 2024

However, some owners don’t realize they can leverage their bar POS data to make smarter table management decisions. Managing a bar comes with unique challenges. Plus, built-in table management software allows front-of-house employees to see real-time table status, so there’s no question about whether or not their next party is seated.

POS 40

POS Bar Mobile Ordering Customer Service 40

Food Business

AUGUST 6, 2018

Instead, let's give you an outline that might help you reset your hiring habits and procedures, and give you better results. HIRING HABITS Job description -- do you have your tasks, responsibilities clearly bulleted out? Make sure you have good hiring habits and procedures in place. I'm not even going to belabor that point.

Hiring 100

Hiring Document Cash Management Presentation 100

Sling

JULY 1, 2023

5) Pick a great location When you’ve got cash in hand, it’s time to take the next step and find the spot that will soon turn into your restaurant. 9) Hire and train the right people It can be difficult to run a restaurant alone. Be clear on your staffing needs and requirements before you start hiring.

Fine Dining 78

Fine Dining Cash Management Restaurant Law Consumer Goods 78

Bar and Restaurant Coach

MARCH 2, 2020

In earlier posts, here and here , we talked about the importance of effective communication, and how owners and managers can create great alignment within their businesses to make sure the whole team is on the same page—pushing for the same goals. Glassdoor: The average US company will spend 52 days and $4,000 to hire for a position.

Coaching 97

Coaching Employee Relations Hiring Document 97

Clover - Restaurants

MAY 3, 2024

City and state health departments monitor local restaurants to ensure they’re following food safety management program guidelines. Additionally, in order for restaurant leaders to operate as a certified safe food handler , such as managers and chefs, they must pass assessments related to food safety and risks like foodborne illnesses.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

The Restaurant Times

MARCH 10, 2022

If your head chef is responsible for managing the kitchen and producing great food, the restaurant manager is accountable for the smooth functioning of the establishment and many other duties. Tips To Streamline Restaurant Manager Duties In The UAE. Communication & decision-making skills. Resource Management .

Management 52

Management Management Cash Management Employee Relations 52

Smart Systems Pro

APRIL 3, 2019

A restaurant management plan is your written strategy for how to get your restaurant to where you want it. This restaurant management plan is a tool that translates ideas (I should or I’ll try to) into action (I am). Benefits of a restaurant management plan. Clear communications. Increased cash flow. Less stress.

Management 72

Management Management Cash Management Front of House 72

The Rail

APRIL 4, 2024

Hiring professional commercial movers is the most effective way to handle this challenge. Leverage the power of social media, email newsletters, and even traditional signage to communicate your plans. Keeping a close eye on cash flow during this period is vital.

Bar 52

Bar Customer Experience Email Marketing Customer Service 52

Touch Bistro

JULY 18, 2021

Learn how to hire, train, schedule, and retain restaurant staff. You end up spending both time and money training new staff that may have a shorter shelf life than that case of tilapia you ordered last week. For those with 120 seats or more, 51% of restaurants train their kitchen staff for more than 12 hours.

Back of House 52

Back of House 2021 Front of House Cash Management 52

Mad Mobile

FEBRUARY 5, 2024

Hiring less qualified staff or reducing the quality of your ingredients can have a devastating effect on your bottom line when the reviews come in. The tableside ordering tablets have the same POS interface, making it easy to use without requiring much training. Even if you don’t offer food, it’s a complicated atmosphere.

Ordering 52

Ordering Fast Casual Mobile Ordering Customer Service 52

BNG Point of Sale

DECEMBER 6, 2021

By utilizing a user-friendly POS solution, all restaurant staff can benefit from streamlined order management and customer service to ensure optimal productivity throughout the entire organization. Increased revenue: One of the primary benefits for restaurant employees working with a point-of-sale (POS) system is increased revenue.

Point of Sale 52

Point of Sale POS Cash Management Front of House 52

Touch Bistro

JULY 4, 2021

But while dining restrictions have now been lifted across the country and restaurants have begun hiring at rapid speed, not all of these workers have returned. In New York City, many restaurants have begun offering hiring bonuses to incentivize new staff. In total, 2.5 million food service employees lost their jobs in 2020. Partner Up.

2021 98

2021 Employee Relations Hiring Recruiting 98

The Restaurant Times

MARCH 1, 2022

Train Your Employees For A Top-Notch Customer Service. Excellent customer service is a must-have for every restaurant, and the owners/managers are responsible for ensuring proper training of the existing staff. Below are a few quick tips for better training – . Your food is excellent.

2022 52

2022 Operations Social Media Cash Management 52

Get Beyond

OCTOBER 24, 2023

If your team needs help, now is the time to hire and grow your team. Start training staff a few weeks before Small Business Saturday to ensure they’re ready to hit the floor on the big day. Check your toolbox Has the shop been operating as cash only? Otherwise, you might face a burnt-out team and low retention.

Small Business 52

Small Business 2023 Social Media Customer Experience 52

Sling

FEBRUARY 5, 2021

In this article, the workforce management experts at Sling discuss some of the best employee appreciation ideas you can use to show your team you care. Whether you manage a team face-to-face or online through the internet, productivity is the issue of the day (not to mention being one of the keys to your team’s success).

Cash Management 78

Cash Management Communication Website Management Hiring 78

BNG Point of Sale

OCTOBER 13, 2021

They offer a wide range of hardware and software options to aid in everything from sales to management to accounting. Cash register/drawer. These software capabilities alleviate some of the administrative tasks of running and managing a business. Business owners have many POS systems from which to choose. Touchscreen terminal.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

The Restaurant Times

JANUARY 28, 2022

Even when hiring for these positions, most restaurants do not consider previous work experience to be relevant. You want your menu design to be memorable and to quickly communicate your restaurant’s Unique Selling Points (USP) to customers. Source: TRG Restaurant Consultants. Branding and Marketing .

Recruiting 52

Recruiting Customer Service Hiring Seating 52

Black Box Intelligence

AUGUST 5, 2021

A competitive hiring landscape. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. To reduce manager turnover rates at restaurants, it’s important to make them feel comfortable about the safety of the workplace as well.

Recruiting 98

Recruiting 2021 Management Management 98

The Restaurant Expert

APRIL 3, 2019

A restaurant management plan is your written strategy for how to get your restaurant to where you want it. This restaurant management plan is a tool that translates ideas (I should or I’ll try to) into action (I am). Benefits of a restaurant management plan. Clear communications. Increased cash flow. Less stress.

Management 40

Management Management Cash Management Front of House 40

SpotOn

FEBRUARY 26, 2024

Yes, training can do much to improve staff quality, but there’s no substitute for attracting and employing the right people in the first place. Managing remote businesses adds an additional layer of complexity to retail recruitment. Check your candidate management system to see if these are available to you. 

Recruiting 52

Recruiting Retail Point of Sale Small Business 52

Open for Business

OCTOBER 20, 2023

Craft a comprehensive financial blueprint to manage your restaurant’s expenses. Whether you’re leaning towards digital accounting solutions or considering the expertise of a financial advisor, staying clued in on your cash flow—both outgoing and incoming—is pivotal for your restaurant’s triumph. Training is non-negotiable.

License 78

License Email Marketing Seasonal Menu Front of House 78

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. " – John Oakes, Revenue Management Solutions CEO. Slow movers tie up inventory -and the cash needed to by that inventory. For part one, click here.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197