The Rail

APRIL 11, 2024

By Eric Tress, Contributor If you are looking for an excellent tool to increase your restaurant’s reservations, email marketing is an effective advertising tool you should consider. Many restaurants invest in marketing when they notice low bookings or in the run-up to a low season. However, this can be very slow going.

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Email Marketing Reservations Marketing Loyalty Program 52

SpotOn

MAY 13, 2024

With the help of targeted summer-themed marketing campaigns that feature your restaurant’s summer menu, atmosphere, outdoor seating areas, seasonal events, hours, and/or location, you will be able to attract both loyal guests and new clients. Optimize your tech Set up an online reservation system to handle more customers smoothly.

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Seasonal Menu Outdoor Email Marketing Loyalty Program 98

7 Shifts

MAY 3, 2021

It’s also important to note that using outdoor space and adding more seating to your restaurant can increase your revenue by 30%. The addition of patio seating—be it in a garden behind the restaurant or in the street out in front—means more tables to touch. Manager Log Book Managers get a communication upgrade, too.

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Outdoor Point of Sale Seating Dine-in 370

7 Shifts

NOVEMBER 1, 2022

There are more options for eating out than ever before. And the big restaurant brands are only getting bigger , making it even harder to stand out. Your plan should be comprehensive, well thought out, achievable, and consistent. Their business grows by word of mouth—one of the best marketing tools in the book.

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Seating Email Marketing Marketing SEO 222

Lavu

JANUARY 31, 2020

Dining out is no exception; customers are seeking restaurants that integrate the latest reservation technology. It’s no secret that the day-to-day activities are moving at a fast pace, and the ease of online reservation tech is seductive to the modern customer. . If so, check out Bookenda. Is your restaurant in Canada?

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Reservations Loyalty Program Front of House Social Media 78

Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. A system like OpenTable takes reservations day and night, running the book even when you’re away from the restaurant. Pre-shift reporting. Table management software.

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Technology Front of House Back of House Online Ordering 147

MadMobile

AUGUST 30, 2022

The need for waitlist and table management is also increasing since the popularity of going out to eat is getting back to normalcy. When restaurants take reservations, it does more than secure a table for customers — it benefits you and your staff. Meanwhile, searches for reservations increased 107% over the same quarter.

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Reservations Loyalty Program Book Customer Service 40

7 Shifts

FEBRUARY 15, 2022

We wanted to take a look back and highlight some of our favorite moments during our first season. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant. That smartphone is your media center.

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Social Media Hiring Website Management Hospitality 450

7 Shifts

NOVEMBER 5, 2019

Google My Business is a free tool you can use to manage your Google Search and Google Maps presence without taking potential customers to a website or a listing account. It helps to cut the customer’s path to your contact information, offers, reservations, and more. Wheelchair accessible seating. Wheelchair-accessible elevator.

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Website Management Customer Service Customer Experience Book 253

Modern Restaurant Management

FEBRUARY 16, 2022

Takeout is Taking Over. How quickly can third-party delivery groups get in and out of the food and beverage space? From a safety perspective, communal tables can be easily adjusted based on current CDC recommendations as certain seats and portions of the table can be blocked off to limit capacity. Long Live the Community Table.

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Design Fine Dining Online Ordering Dine-in 221

7 Shifts

MARCH 10, 2022

Reservation software keeps your hosts organized, review sites provide you with actionable feedback on your performance, and staff management software keeps your team in sync with auto scheduling. To help you narrow down your search, here are 24 of out favorite restaurant management apps to start using in your restaurant today.

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Management Management Operations Point of Sale 195

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. And take time clocking data from your POS and send it right to your payroll provider for easier processing. All of this (and more!) is possible with a great POS.

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Technology Mobile Ordering Social Media Online Ordering 312

EATER

JULY 11, 2022

at Shukette, the group’s latest addition, are full up for the next three weeks on Resy, the reservation-making platform. That happens minutes after reservations open at 9 a.m. From what she’s seeing, the reservations in the city are more in demand now than they were even in 2019. Lucia Pham /Eater. each day, explains Freeman.

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Front of House Reservations Fine Dining Back of House 84

Modern Restaurant Management

MARCH 31, 2021

Smart business owners who find inexpensive, creative ways to anticipate and fulfill customers’ needs will stand out through COVID-19 and beyond. If possible, restaurants should consider expanding into casual and comfortable outdoor seating arrangements that can feature a more pre-pandemic feel. Safety and Normalcy.

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Customer Service Customer Experience Online Ordering Hospitality 186

Modern Restaurant Management

JULY 1, 2021

As more Americans become vaccinated, a rapid resurgence of diners are clamoring for reservations at restaurants across the country. Restaurant bookings in May were up 48 percent compared to May 2019, and revenues are increasing as on-premise dining picks up heading into a busy summer season. Streamlining the In-Person Experience.

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Dietary Restrictions Email Marketing Customer Experience Mobile Ordering 156

Modern Restaurant Management

JUNE 16, 2022

All that time restaurants were stubborn to budge, it turns out that embracing change with technology potentially revived the industry. When online reservations first arrived, plenty of restaurants scoffed at the idea of axing customer interaction. Booking an in-person reservation was a much more immersive experience.

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Online Ordering Point of Sale Management Management 183

EATER

JANUARY 8, 2024

Considering the enduring popularity of the dinner party, it is perhaps not surprising that there have been a slew of books written to advise prospective hosts on how to throw the perfect shindig. Their tips range from the mundane — make sure you have enough food, don’t run out of booze — to the absolutely absurd.

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Entertainment Travel Book Back of House 123

Web Diner

JANUARY 30, 2019

But, when it comes to customers and seating arrangements, that couldn’t really be further from the truth. While more customers mean more service – which then, in turn, means more profit -, it’s absolutely vital to take into consideration that clients are interested not only in the food but also the experience it comes with.

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Seating Fine Dining Customer Experience Customer Service 48

Restaurant Clicks

JULY 9, 2021

If you’ve got a special occasion coming up and you really want your guests to be blown away, then you’re going to want to be very careful about choosing which venue you book and choose the absolute nicest one for your big event. Make a Reservation. Make a Reservation. Make a Reservation. Best Private Dining in Tampa Bay.

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Dine-in Reservations Seating Front of House 78

Modern Restaurant Management

DECEMBER 1, 2021

Henry takes his phone, scans the QR code, and indicates that he’s arrived. Speaking of the host stand, let’s take a deeper look at your guest and waitlist management technology. He wants to meet up with a group of friends for the weekend and decides to make a reservation at your restaurant.

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Technology Front of House Back of House Point of Sale 198

Restaurant Clicks

NOVEMBER 27, 2021

If you find yourself needing to plan a dinner party for a special occasion , you need to check out some of the best private dining in Las Vegas. . When I visited, we enjoyed one of only two nightly seatings, each roughly two hours. If you’re looking for an entire restaurant for an event, Mon Ami Gabi can seat 650 guests.

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Dine-in Book Hotels Events 119

Restaurant Clicks

DECEMBER 4, 2021

If not, then you’re missing out on one of the best ways to experience everything that makes Charlotte so unique. So, if you’re thinking of hosting your next work holiday party or special occasion soon, check out my list of the 15 best restaurants for private dining in Charlotte! Have you hosted a private event yet?

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Dine-in Fine Dining Website Management Book 117

Restaurant Clicks

APRIL 8, 2021

Make a Reservation. Sit at spaced-out picnic tables or fire pits under trees strung with twinkling lights, while you snack on Bavarian pretzels along with your favorite German or American draft. Make a Reservation. After you enjoy local brews, take a walk through the park and check out the nature paths, gardens, and sculptures.

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Reservations Outdoor Brewery Online Ordering 142

Aaron Allen & Associates

MARCH 3, 2022

In this roundup, we will take a look at some of the best restaurant management software out there. We’ll explore software for inventory management, restaurant payment and billing, food delivery, dashboards, restaurant onboarding, reservation management, and ERP systems. Restaurant Reservation Software.

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Management Management Mobile Ordering Point of Sale 120

Restaurant Clicks

NOVEMBER 10, 2021

Don’t want to waste hours looking for restaurants booked to the brim? Then, check out my list of the best restaurants offering private dining in Los Angeles. First up on my list of the top restaurants with private rooms that you should check out is Redbird, located on East 2nd Street in the Little Tokyo neighborhood.

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Dine-in Book Fine Dining Seasonal Menu 103

Apicbase

MARCH 28, 2024

Let’s take a more detailed look at precisely what BOH operations entail. This person organises tickets and checks orders are going out correctly. Pass – the service counter where food is plated or boxed, ready to be served or sent out for delivery. 86’d – when an item on the menu has run out, it is 86’d.

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Back of House FOH BOH Front of House 52

7 Shifts

MAY 11, 2020

Now, after weeks of relying solely on takeout, delivery, and other business models to bring in revenue, restaurants are seeing some relief as regulations ease and business reopening plans rolling out across the country. This may mean limiting seating per table or reorganizing your dining area to ensure tables are over 6 feet apart.

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BOH FOH Food Safety Equipment 368

Future Food

DECEMBER 1, 2020

A seat is a terrible thing to waste: Restaurateurs need to be proactive in eliminating no-shows. The hospitality industry - restaurants, cafes and the very people that operate these establishments - have received considerable customer backlash of late as they seek to receive advance payment for future table bookings. Future Food.

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Book Seating Fine Dining Customer Service 78

Tableo

JULY 11, 2023

It’s a time when customers can relax, mingle, and take advantage of the cheap food and drinks. Try out fresh, seasonal menu items to keep clients interested and persuade them to try new drinks. Use inviting seating arrangements and think about incorporating elements like live music or themed décor.

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Social Media Seasonal Menu Reservations Customer Experience 42

Restaurant Clicks

DECEMBER 4, 2021

From private rooms and private chefs to secluded seating and enticing entrees, I’ve put together 15 of the best restaurants for private dining in Denver. Check them out below to optimize your next event out! The Chef’s Table is a secluded seating area where guests enjoy a prefixed menu of the Sushi Den’s chef’s selection.

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Dine-in Fine Dining Book Seasonal Menu 114

SpotOn

FEBRUARY 27, 2024

Preparing for major events and holidays, like Easter weekend, can help save your restaurant from chaos and make the most out of a holiday synonymous with the brunch rush. Luckily, all it takes is a few strategically placed chocolate eggs or paper egg cut-outs. Think beneath tables, behind curtains, underneath chairs.

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Social Media Seasonal Menu Email Marketing Online Ordering 52

Restaurant Clicks

OCTOBER 5, 2021

When you have something significant coming up where you need to host a large group of guests, there’s no better way to make an impression than by booking a private room at a nice restaurant for your party. Check them all out below! Taking the number one spot on my list is a place called Christner’s Prime Steak & Lobster.

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Dine-in Specials Book Seating 119

7 Shifts

OCTOBER 31, 2022

Taking the time and energy to create one proves to others (and yourself) that you're serious about the venture. Check out these successful restaurant ideas. Explain how your restaurant will stand out in a sea of competition. Talk about what marketing channels you plan to use to get butts in seats. Manager Log Books.

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Point of Sale Back of House Document Download 398

Restaurant Clicks

DECEMBER 15, 2021

Whether you’re planning on moving to New York in the near future or just intend to visit the Big Apple for the weekend, knowing the best places to dine privately in Brooklyn will take your experience from average to amazing. Once reserved, you will get pin or laser access to the dining location. Palo Santo. Lux Hideout.

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Dine-in Seasonal Menu Back of House Website Management 109

Restaurant Clicks

NOVEMBER 9, 2021

Now, before you go out to eat, you must be sure to stop by one of Naples’s several fantastic beaches, renowned around the country for their beautiful white sand and clean water. does not offer casual dining, so I suggest you book a reservation before going in. Make a Reservation. Make a Reservation.

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Reservations Fast Casual Front of House Seating 105

Restaurant365

JUNE 9, 2021

Tracking BOH and FOH data can help you root out issues and discover potential solutions. And once you start to implement different changes, you can track your progress with data and find out what’s working. A new customer may book a reservation or an event, which means the customer will receive confirmations and reminders.

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FOH BOH Front of House Back of House 78

EATER

OCTOBER 6, 2023

It would take a worldwide pandemic for him to finally write it down. After he moved into his new Logan Square apartment, he went to check out a nearby cafe called Logan Beach. That day, its chalkboard menu advertised something called Lea’s Amazing Soup, which turned out to be sweet-and-sour cabbage. It’s a community endeavor.

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Seasonal Menu 2023 Book Small Business 102