Cheetah

AUGUST 28, 2020

In response, people are looking for personalized experiences they can document and share online. The idea of exclusivity and being the first to something is one of the oldest tricks in the marketing book. Restaurants that capitalize on this create dining experiences that encourage brand loyalty by making customers feel unique.

Online Ordering 117

Online Ordering Customer Service Customer Experience Small Business 117

Modern Restaurant Management

AUGUST 19, 2020

Coke Freestyle machines allow customers to make their selections using their own smartphone screen. Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. Here are their insights. Chris Boyles, VP of Food Safety for Steritech.

Kitchen Safety 225

Kitchen Safety Food Safety Loyalty Program Technology 225

EATER

MAY 3, 2022

En route to his first NBA championship, Jordan had established a reputation for dining at the eatery every morning for breakfast , and so the chain fashioned a burger named the McJordan after him, the first custom-issue branded meal of its kind: a Quarter Pounder with cheese, smoked bacon, and barbecue sauce.

2003 97

2003 Merchandise Employee Relations 2012 97

Modern Restaurant Management

DECEMBER 17, 2020

“It’s encouraging to see consumers continue to rally and support local businesses, with many planning to purchase merchandise, specialty items and gift cards as holiday gifts.” “Consumers are showing an increased appetite for skipping big meal prep to order in or experiment with meal kits.”

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Touch Bistro

JULY 15, 2021

Everything you need to know about social media, digital marketing, SEO, and more! In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. Download Now.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. Additional Panelists include: Ryan Volberg – SVP and GM, PAR Restaurant Solutions Group. US Foods Holding Corp.

Kitchen Safety 197

Kitchen Safety Loyalty Program Delivery Customer Service 197

Gourmet Marketing

SEPTEMBER 23, 2021

Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. For example, the most simple loyalty program could be a card system that is stamped every time your customers make a purchase. In-restaurant ideas.

Marketing 61

Marketing 2021 Social Media Website Management 61

Kounta

AUGUST 13, 2019

One of the biggest mistakes a food establishment can make is not investing enough time and resources into training staff on how to speak to customers. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!),

Communication 49

Communication Hospitality Email Marketing Social Media 49

Modern Restaurant Management

JULY 27, 2020

When there's a major outbreak, Yelp data suggests it negatively impacts consumer interest in businesses where social distancing may be harder to enforce. Franchisors must be able to document policies and practices for sanitizing, social distancing, contactless service, use of protective gear and guest communications. "When

Franchise 146

Franchise Franchising Mobile Ordering Kitchen Safety 146

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. Customer Satisfaction Survey. Customer satisfaction with full-service and limited-service restaurants was already reeling before the pandemic turned both industries upside down.

2021 124

2021 Loyalty Program Mobile Ordering Consumer Goods 124

EATER

JUNE 12, 2023

In a world that now has so much that is designed and geared toward social media, to find a place that is not is in itself a special thing.” They feel like relics from an old version of the world that I’ve seen only on television or imagined while reading old books. They cannot have sleekly designed merchandise.

Dietary Restrictions 91

Dietary Restrictions Back of House Fine Dining Food Truck 91

BNG Point of Sale

JUNE 29, 2021

It’s all about the food and drinks you serve – after all, those are the reasons your customers left the house in the first place. You need a steady flow of customers, and if food is overpriced, your customers may choose a close competitor and warn away others. . All of these strategies create higher profits per customer.

Customer Service 52

Customer Service POS Point of Sale Food Truck 52

Modern Restaurant Management

AUGUST 28, 2020

A unique partnership with the James Beard Foundation (JBF) complements the launch of the film through a custom mentorship program, presented by KitchenAid, developed to advance women in culinary arts and support the industry at large as it rebuilds.?. Tripleseat relaunch enue discovery and booking platform EventUp.

Allergens 118

Allergens Kitchen Safety Guest Recovery Customer Service 118

Notch

JANUARY 23, 2019

This change should be subtle enough so as not to offend your regulars, and compounding over time, saving 5% on 100 preparations of a dish can add up to a lot of savings, while not compromising the experience for your guests. Sure, it takes some oversight—and maintaining a great guest experience is a must.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Modern Restaurant Management

NOVEMBER 19, 2019

“I applaud all of the chefs for excelling in the kitchen, and thank them for their devotion and dedication to continuously innovating our customers’ dining experience.” Starbucks' Largest Immersive Coffee Experience. Stephen Aheimer. Richard Grab. Allan Wambaa. FirstEnergy Stadium. Oregon Convention Center.

Delivery 107

Delivery Reservations Customer Experience Retail 107

Notch

JANUARY 23, 2019

This change should be subtle enough so as not to offend your regulars, and compounding over time, saving 5% on 100 preparations of a dish can add up to a lot of savings, while not compromising the experience for your guests. Sure, it takes some oversight—and maintaining a great guest experience is a must.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Modern Restaurant Management

MAY 12, 2020

The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When Made with #5 polypropylene, customers can recycle the K-Cup® pods by peeling and disposing of the lid, composting or disposing of the grounds, then recycling the remaining empty cup.

Mobile Ordering 121

Mobile Ordering Online Ordering Food Order Recycling 121

Modern Restaurant Management

FEBRUARY 21, 2020

Nominees for more than 50 awards categories, including Restaurant and Chef, Restaurant Design, and Media will be announced. Ebisu Ramen and Sushi – Chef Soon Choi is bringing his many years of experience as head chef at Sushi Den to Junction. The event will take place at 10:00 A.M. ET and will be streamed live online.

Brewery 115

Brewery Design Food Supply Equipment 115