The Restaurant Coach University

JANUARY 30, 2017

Originally on Toast Restaurant Management Blog by Donald Burns on 11/4/15. Whether that's because of your hard work, discipline and tenacity, or because in a heated battle the previous restaurant manager walked out, you are now in charge. Act like those terrible managers from your past and you become like them.

Management 70

Management Management Front of House Leadership 70

Culinary Cues

SEPTEMBER 26, 2019

This takes more time than any of us have. [] APPRECIATION OF DIFFERENT CULTURES – A GATEWAY TO GREAT COOKING. This is why a recipe is of little value without the soul behind its use. [] UNDERSTANDING PEOPLE. There really are no shortcuts if you want to do it right.

Point of Sale 224

Point of Sale Reference Communication Definition 224

Hot Schedules

JANUARY 27, 2020

Top Restaurant Industry Trends to Know for 2020. Two industry experts discuss the new year’s key restaurant industry trends. . T he restaurant industry had a hectic and rather complicated 2019. You can change the menu, you can change management but you cannot change your location,” LeFranc said. “If

2020 117

2020 Webinar Employee Relations Allergens 117

Restaurant365

SEPTEMBER 4, 2020

Staffing for your restaurant business is an ongoing challenge, but it has become especially difficult in 2020. Writing restaurant job descriptions might seem like a simple task. However, writing restaurant job descriptions to attract the right employees for your restaurant business requires a little more effort.

FOH 97

FOH BOH Hiring Fine Dining 97

Restaurant365

SEPTEMBER 16, 2021

Staffing your restaurant with a great team is critical to success. Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Overcoming restaurant hiring challenges requires thoughtful ideas and consistent effort.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Future Food

OCTOBER 19, 2022

The topic of this blog is one that many will be glad to have personally overcome. My wife and I were exceptionally lucky with our first born, as we could essentially take him anywhere - breakfast, lunch or dinner - from a busy café to a smart casual restaurant, and enjoy a meal out without a gripe.

Customer Experience 78

Customer Experience Brewery Customer Service Fine Dining 78

Embrace the Suck

OCTOBER 28, 2021

Most likely you’ll make quite a few more while running a restaurant. The thing you want to avoid is these 19 fatal mistakes that 80% of restaurants make each year which contributes to the low survival rate that restaurants experience. Of all the restaurants that open this year, only 50% will still be open in three years!

Coaching 329

Coaching Training Social Media Hiring 329

Sling

JANUARY 19, 2020

At its core, employee engagement is the ability of your team members to be present in the moment, focused on the task at hand, and energized about achieving good results. As a manager, you can get some deep insights into the problems your employees face. Employee Engagement Defined. Employee Engagement Defined. Play games together.

Employee Relations 117

Employee Relations Leadership Hiring Training 117

Hot Schedules

OCTOBER 1, 2018

Success in today’s restaurant industry requires a new way of thinking about things, a willingness to push the envelope. For two days, representatives from 70 different restaurant brands met to disrupt the status quo and explore ways to thrive in an increasingly competitive and chaotic operating environment.

Innovation 79

Innovation 2018 Kitchen Safety Food Safety 79

Sling

JANUARY 19, 2020

At its core, employee engagement is the ability of your team members to be present in the moment, focused on the task at hand, and energized about achieving good results. As a manager, you can get some deep insights into the problems your employees face. Employee Engagement Defined. Employee Engagement Defined. Play Games Together.

Employee Relations 78

Employee Relations Leadership Hiring Training 78

7 Shifts

MARCH 16, 2022

A restaurant earns its reputation primarily from two things: its food and its service. That's why it is important to learn how to motivate your restaurant employees. Worse yet, some may leave simply because they do not feel valued or that there is no meaning attached to the work they do. Acknowledge Your Employees.

Front of House 370

Front of House Back of House Communication Customer Service 370

EATER

APRIL 7, 2022

B Corp certification is awarded to businesses that use profits and growth as a means to a greater end: Positive impact for their employees, communities, and the environment,” Amy’s explains in a blog post from March 2021. chirps a green banner on the homepage of Amy’s Kitchen, the organic packaged and prepared-foods giant.

Kitchen Safety 121

Kitchen Safety Food Safety Certification Consumer Goods 121

Restaurant365

APRIL 1, 2021

For multi-unit restaurant operators, your store-level restaurant manager is one of the greatest influences on an individual location’s performance. If you have multiple locations, you have probably seen that even within the same concept, stores can vary significantly in culture, performance, quality, service, and more.

Management 78

Management Management Inventory Hiring 78

7 Shifts

OCTOBER 17, 2019

While Instagram in particular has taken the food and restaurant communities by storm, it’s still important to have a website to serve as your restaurant’s official home on the internet. Why Your Restaurant Needs A Website Your restaurant needs a website. that you’d be hard-pressed to fit into your Instagram bio.

Demo 240

Demo Website Management SEO Online Ordering 240

Apicbase

JUNE 16, 2023

This is especially true for large-scale foodservice operations and scaling restaurant businesses. In an industry where every detail matters, tracking metrics provides valuable insights into your restaurants’ performance and helps to identify improvement areas. That’s the theory. In theory, it sounds easy. Metrics vs.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

MAY 12, 2020

In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. The Dining Bond Initiative, a campaign that helps get funds to restaurants impacted by the coronavirus COVID-19, has gone global. Dining Bond Goes Global.

Mobile Ordering 124

Mobile Ordering Online Ordering Food Order Recycling 124

MBB Hospitality

SEPTEMBER 15, 2018

Owning and running a restaurant is a lot of hard work and you can’t be successful without the right team behind you. Check out our guide: Restaurant Staffing: 9 Tips for Hiring the Right Staff: 1. Pay Attention to Your Company Culture. Hiring the right staff that has the skills and passion needed for this industry is crucial.

Hiring 40

Hiring Recruiting Tip Distribution Customer Service 40

Modern Restaurant Management

JANUARY 9, 2020

has agreed to acquire The Habit Restaurants, Inc., parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. Founded in 1969, The Habit Burger Grill operates nearly 300 company-owned and franchised restaurants across the United States and in China. like value.

Fast Casual 101

Fast Casual Customer Service Online Ordering Casual 101