7 Shifts

OCTOBER 21, 2021

You're constantly required to think on your feet, making quick and informed Decisions to keep your business running smoothly. On the 7shifts blog and social media, we seek to provide actionable and informative content to help restaurant people learn about every corner of the industry. Get your restaurant noticed!

Management 195

Management Management Website Management Social Media 195

Culinary Cues

SEPTEMBER 30, 2021

So, here is what we know and what we must learn to work with: [] COVID PROTOCOLS WILL LIKELY BE WITH US FOR SOME TIME: You’re tired of it, your employees are tired of it, and your customers are tired of, but it is the second-best tool in your toy chest (next to the vaccine) to help keep this pandemic under control and keep everyone safe.

Food Supply 416

Food Supply Employee Relations Kitchen Safety Social Media 416

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Culinary Cues

MAY 21, 2023

Our restaurant teams thrive on common purpose and positive support, so it is easy to see how the misuse of this technology can change the entire experience of working or dining. We can’t find any staff, so we have no choice. What happens to the concept of ‘hospitality’ that pulled us into the business to begin with.

Technology 335

Technology Social Media Back of House Front of House 335

7 Shifts

SEPTEMBER 15, 2021

It may seem small to go for a few dollar increases on a check, but as your check average grows, as do your profits. There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. Your guests have a personalized and better experience. What is suggestive selling?

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

Social Hospitality

MAY 6, 2020

The hospitality industry has been hit hard, and it can often be difficult to see silver linings in immense uncertainty and tragic circumstances. Here are 10 inspirational ways the hospitality industry is embracing positivity during COVID-19. People submit their positive stories using the hashtag, and the brand re-posts them.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

7 Shifts

SEPTEMBER 15, 2021

It may seem small to go for a few dollar increases on a check, but as your check average grows, as do your profits. There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. Your guests have a personalized and better experience. What is suggestive selling?

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

Hot Schedules

FEBRUARY 23, 2022

The past year has seen employee turnover reach an all-time high , and you’ve likely experienced it at your own business. For businesses, retaining employees (and hiring in the first place) has become the number one prerogative – just to keep the lights on. Employee turnover greatly hampers throughput and cuts into available revenues.

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

Cheetah

MAY 11, 2021

To help restaurant operators make the most of this exciting event, here are 3 things you can do to get your business ready for reopening. Ensure your systems, procedures, and staff are calibrated to handle both in parallel (e.g., Ensure your systems, procedures, and staff are calibrated to handle both in parallel (e.g.,

Back of House 148

Back of House Front of House Food Supply Coaching 148

PathSpot

APRIL 1, 2024

Within the hospitality industry, the emphasis on safety and compliance is the foundation for achieving business success. This blog post explores different approaches in which hotel restaurants can successfully achieve these pivotal objectives. Digital platforms elevate and ensure safety protocols and foster confidence.

Food Safety 40

Food Safety Hotels Food Audits 40

Culinary Cues

APRIL 24, 2020

She spoke from the heart of her “all-in” commitment to her restaurant and staff over the past 20 years while addressing the countless challenges that face independent restaurateurs across the country. Chefs and restaurateurs enjoy the thought of making a difference in a person’s life through food and warm hospitality.

Article 309

Article Point of Sale Take-out Dine-in 309

Sling

AUGUST 30, 2021

At first glance, hospital marketing (or HM for short) may seem like a job reserved for hotels and resorts. In reality, hospitality marketing is essential for the success of all businesses that provide goods and services to the general public. What Is Hospitality Marketing? Why Is Hospitality Marketing Important?

Hospitality 78

Hospitality Marketing Website Management Customer Experience 78

Future Food

OCTOBER 19, 2022

The topic of this blog is one that many will be glad to have personally overcome. We hardly had to break stride for the first few years of his life, as we continued with our pre-child lifestyle which revolved around exploring local food and hospitality options and eating out whenever possible.

Customer Experience 78

Customer Experience Brewery Customer Service Fine Dining 78

Culinary Cues

JUNE 11, 2020

Let’s bring back the same menu, let’s try and make service like it was, let’s keep the same pricing model, let’s set-up our kitchens as we did just a few months ago with the same staff and the same skill set. This is a time for future thinking, this is only scary if we fail to see the excitement of positive change.

Restaurant Law 322

Restaurant Law Customer Service Customer Experience Food Supply 322

Focus POS

DECEMBER 19, 2019

Not only will you need to evaluate your current business needs. You will also have to take shifting industry trends, evolving customer demands, and your competitors into consideration. CTA link: Get your free buyer’s guide: Focus POS Systems. Otherwise, you can risk significant downtime any time your connection is interrupted.

POS 107

POS Hospitality 2020 Loyalty Program 107

Bingage

NOVEMBER 27, 2020

Indeed, it’s a difficult time — but this time it is significant to be realistic about the downfall, it’s also essential for a restaurant owner to look for an opportunity for growth, engagement, and knowledge sharing among staff. Now how do you manage your staff during this difficult time? But how to do it?? Setting S.M.A.R.T.,

Employee Relations 98

Employee Relations Food Safety Blog Hospitality 98

Goliath Consulting

JUNE 7, 2022

Digital hiring platforms have made it easy to find employees and fulfill the need for more staff. After the pandemic, many employers were desperate for more workers, especially those in the hospitality industry, such as food and beverage, restaurants, hotels, bars, and more. Our digital training blog has more information on this topic.

Hiring 78

Hiring Recruiting Social Media Training 78

Bingage

JUNE 8, 2022

But it’s hard to retain customers when you don’t have the right tools at your disposal. Sustaining good relationships with customers is just as important in the hospitality industry as having a proper functional kitchen. The core value of a CRM is to find out your potential customers to you.

Loyalty Program 98

Loyalty Program Email Marketing Customer Service Customer Experience 98

Ken Burgin

JULY 30, 2020

Customer BS radar is on high alert – they’re swamped with hype, and can learn a lot about your business before they even visit. Have you googled your name and business lately? Consumers find ‘behind the scenes’ of hospitality endlessly fascinating, so give them facts to feast on. Now we can relate to you!

Social Media 78

Social Media Website Management Email Marketing Transportation 78

Future Food

NOVEMBER 16, 2020

Hospitality Mindset - A sales & service maximiser approach (Part 2). In part one of this article, I spoke about the customer’s timeless desire and appreciation of quality food and service and how this is the platform from which to drive food and hospitality sales. Zoobibi in Hawthorn, Melbourne Image via A chronicle of Gastronomy.

Hospitality 78

Hospitality Point of Sale Café Customer Service 78

Restaurant365

SEPTEMBER 16, 2021

Staffing your restaurant with a great team is critical to success. Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. First, you are preparing a pipeline for your next potential managers. Offer a competitive wage and benefits.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Future Food

MAY 5, 2020

Hospitality in Australia Emerging from under the Pandemic Restrictions Staying positive, finding the silver lining & planning for the ‘next normal’. While times have now changed, here is where the ‘silver lining’ for the hospitality industry is most likely to come from. Image via Frameweb.

Hospitality 88

Hospitality Point of Sale Customer Service Customer Experience 88

Restaurant365

SEPTEMBER 3, 2021

To keep up in a fast-paced industry, restaurants might consider adding a new role, commonly called “profitability strategist,” to the management team. A profitability strategist uses knowledge and expertise about your restaurant group’s data to increase efficiency and profitability. What is a profitability strategist?

Waste 78

Waste Cash Management Point of Sale Inventory 78

Ordyx

MARCH 19, 2019

“Game changers that could redefine your restaurant” That is one big statement, but we know that the points discussed below play a role in determining the success or failure of your restaurant. Yes, you heard it, atmosphere and all its attributes are key players in the hospitality industry, and ignoring them could backfire.

Front of House 52

Front of House Back of House Email Marketing Fast Casual 52

Restaurant365

APRIL 1, 2020

Tracking and understanding your restaurant’s cash flow is essential, whether business is booming, or times are tough. A healthy, positive cash flow is necessary to pay your bills and grow sales. Monitoring your cash flow is more important than ever during the COVID-19 outbreak. Keeping track of cash inflow.

Cash Management 98

Cash Management Management Management Point of Sale 98

360Training

APRIL 16, 2020

Restaurants are in a unique position among small businesses: closed, but still essential. How do I keep my staff safe? How do I keep my customers safe? And most importantly, how do I keep my business afloat until things go back to normal? They Keep Everyone Up the Supply Chain in Business. Buy Facebook ads.

Food Supply 78

Food Supply Food Safety Kitchen Safety Supplies 78

Restaurant365

SEPTEMBER 17, 2021

Staffing your restaurant with a great team is critical to success. Your individual hiring decisions define your company culture over the long term, impacting both customer experience and employee retention. Your hiring plan and your retention plan may differ in approach, but they are closely dependent on each other.

Hiring 78

Hiring Recruiting Training Communication 78

Izettle

SEPTEMBER 17, 2018

But as you know, it’s not short of challenges, especially when it comes to hiring and managing staff. At the end of the day, the hospitality industry is about connecting with people, so it is important to employ the kind of staff who share your vision and can help build the business you’ve been dreaming of.

Hiring 49

Hiring Recruiting Café Training 49

Bingage

AUGUST 4, 2019

Explore highly engaging restaurant marketing ideas that can boost a spark among people about your business. Let your locals know about your restaurant. Plan an opening according to your budget but it should be creative and eye-capturing. Staff training. Planning of Pre-Opening. Designing a Perfect Menu.

Seminar 57

Seminar Website Management Social Media Training 57

Goliath Consulting

JUNE 3, 2020

You’ve re-opened your restaurant, congratulations! Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect. So how will your restaurant appeal to your guests when they walk through your doors?

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

Future Food

SEPTEMBER 10, 2019

The essence of the Hospitality industry is that it is not about the volume of food around, but the quality and consistency to drive sales and bring customers back time and time again. As such, there is no set limit to Hospitality and consumers can, and do, spend money on F&B as their indulgence. This is only part of the story.

Food 68

Food Point of Sale Hospitality Entertainment 68

The Restaurant Times

JUNE 20, 2022

Offering Coworking Memberships at Your Coffee Shop. The coffee shops in the best position to make this pivot should have the following: Be in a location where young professionals live. This could be an opportunity for coffee shops, considering that you already have baristas on your payroll. Sell Alcohol.

License 52

License Small Business Catering Inventory 52

Izettle

SEPTEMBER 17, 2018

But as you know, it’s not short of challenges, especially when it comes to hiring and managing staff. At the end of the day, the hospitality industry is about connecting with people, so it is important to employ the kind of staff who share your vision and can help build the business you’ve been dreaming of.

Hiring 45

Hiring Recruiting Café Training 45

7 Shifts

SEPTEMBER 26, 2022

Like any job, a restaurant job teaches skills and processes you can put on your resume in addition to soft skills that make you both a better worker and a more well-rounded person. Plus tips for writing a killer restaurant resume to get the position in the first place. Skills for Your Resume. Food Service Skills For Your Resume.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Planet Grape

MARCH 26, 2020

The challenging situation in which we are involved these past few weeks has required us to put into place every possible procedure to safeguard the health of our staff and colleagues, which entails both internal and external measures to limit, even unconsciously, the spread of COVID-19. Spokesperson: Tara Empson, CEOand Owner Empson USA.

Vineyard 127

Vineyard Government Tourism Communication 127

Restaurant365

NOVEMBER 23, 2021

The restaurant industry has seen staff turnover far higher than the rest of the private sector for many years. In 2019, the overall hospitality industry had a turnover rate of 78.9%, according to the Bureau of Labor Statistics. And what changes can I make to solve it? The labor crisis is not new.

Recruiting 60

Recruiting Customer Experience Technology Communication 60

The Restaurant Group

JULY 7, 2020

All this while still maintaining the warm, friendly atmosphere that operators in the hospitality industry are known for. You can always consult a restaurant expert who can assist with your COVID-19 operational concerns can provide viable options. Overwhelming? Yes, absolutely – but remember, you’re not alone.

Guest Recovery 78

Guest Recovery Food Safety Fine Dining Management 78