Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Entry-level employees and restaurant staff certainly do care about details like pay and company culture, but they also care deeply about what opportunities are available to them in the future.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Apicbase

JUNE 16, 2023

In an industry where every detail matters, tracking metrics provides valuable insights into your restaurants’ performance and helps to identify improvement areas. Monitoring key metrics reveals both the strengths and the areas needing improvement. That’s the theory. In theory, it sounds easy.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Hot Schedules

MARCH 26, 2019

See how improving your employee experience will boost the guest experience, too. F or the hospitality sector, “company culture” is more than just buzz words — a great culture is a competitive advantage. In hospitality, where guest satisfaction is critical, low engagement levels translates to low sales. The Cost of Turnover.

Employee Relations 60

Employee Relations Front of House Allergens Back of House 60

360Training

AUGUST 28, 2018

According to a Toast survey, 46% of all restaurant owners list hiring, training, and retaining restaurant staff as their #1 challenge. The Staff Is Up to Date with Every Change. An LMS is an excellent source of communication between the restaurant management team and their staff members. Reduced Turnover. Summing up.

Training 60

Training Allergens Food Safety Hiring 60

Restaurant365

MAY 7, 2021

Employee retention and recruitment have long been a challenge in the restaurant industry. But having great staff is essential for a good guest experience. You may need to make significant changes in the way you recruit quality employees and focus on hiring with retention in mind. Staffing challenges existed pre-pandemic.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

Izettle

MARCH 28, 2019

How could it improve customer satisfaction? The customer experience can always be improved. Whether it’s addressing the quality of your product, the friendliness of your staff or space you operate in. Perhaps the most important factor in the success of any coffee business is the strength of its staff. Reward loyalty.

Customer Experience 45

Customer Experience Customer Service Point of Sale Consumer Goods 45

Restaurant365

MAY 21, 2021

Restaurants may be in the business of selling food, but as any hospitality veteran can tell you, the restaurant industry is all about people. With so many moving pieces, effective (and constant) communication between staff, management, and leadership is key for a successful restaurant business. Why manage up in the restaurant industry?

Management 78

Management Management Communication Inventory 78

Izettle

MARCH 28, 2019

How could it improve customer satisfaction? The customer experience can always be improved. Whether it’s addressing the quality of your product, the friendliness of your staff or space you operate in. Perhaps the most important factor in the success of any coffee business is the strength of its staff. Reward loyalty.

Customer Experience 40

Customer Experience Customer Service Point of Sale Consumer Goods 40

Restaurant365

NOVEMBER 23, 2021

The restaurant industry has seen staff turnover far higher than the rest of the private sector for many years. In 2019, the overall hospitality industry had a turnover rate of 78.9%, according to the Bureau of Labor Statistics. And what changes can I make to solve it? The labor crisis is not new.

Recruiting 60

Recruiting Customer Experience Technology Communication 60

Hot Schedules

AUGUST 12, 2019

Hospitality is an inherently warm, social, and collaborative industry. Collaborative scheduling takes this more hospitable approach. This helps build trust and loyalty, and improves employee retention rates. Improve Scheduling Accuracy. Maintain Compliance with Predictive Scheduling Laws. Collaboration is Key.

Restaurant Law 60

Restaurant Law White Paper Employee Relations Download 60

Black Box Intelligence

NOVEMBER 1, 2021

Only fine dining did improve in sales growth. QSR, fast casual and casual dining improved the most (improved sales growth by 1.9 Full-Service: Service Guest Sentiment Improved in Q3. Full-service restaurants improved ‘service’ net sentiment during the 3 rd quarter compared to 2 nd quarter scores.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

MAY 12, 2020

Co-founders Helen Patrikis and Steven Hall, two hospitality PR professionals, formed Dining Bonds, LLC with the goal of establishing it as a one-stop resource to raise revenue for the hospitality community. We can continue to show our support for the hospitality industry and the great, hardworking people it employs.

Mobile Ordering 124

Mobile Ordering Online Ordering Food Order Recycling 124