7 Shifts

OCTOBER 21, 2021

Working in a restaurant, bar, coffee shop, or any place that serves food & drink is a fast-paced, always-on career. On the 7shifts blog and social media, we seek to provide actionable and informative content to help restaurant people learn about every corner of the industry. A restaurant manager wears many hats.

Management 195

Management Management Website Management Social Media 195

The Restaurant Times

NOVEMBER 17, 2020

To grow your restaurant brand, you must start focusing on making it an exquisite experience for your customers. Even then, there is a set of qualities that all of your staff members need to possess, especially the customer-facing staff. . Having established that, the problem of staff attrition must be taken into consideration.

Fine Dining 52

Fine Dining Hiring Employee Relations Customer Experience 52

Culinary Cues

APRIL 23, 2023

Chefs have the experience to do this or the network of professionals who can serve as a planning resource. [] HAVE YOU EVER DEVELOPED, STANDARDIZED, AND THEN TRAINED STAFF TO PREPARE A NEW MENU ITEM: Start to finish, the right way to bring an item to the menu is to go through this process until all the “I’s” are dotted and the “T’s” are crossed.

Seasonal Menu 481

Seasonal Menu Leadership Training Fine Dining 481

Culinary Cues

AUGUST 18, 2022

This is what I saw that day, and this is what I sought to emulate throughout my career and what I hoped to teach staff members to model their work after. The workflow of those short order cooks was not an accident, it was not instinctive, and it was not solely the work of the manager or chef who hired them.

Customer Experience 411

Customer Experience Food Order Hiring Café 411

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Goodreads: 4.09

Book 370

Book Management Management Restaurant Law 370

Culinary Cues

JANUARY 20, 2024

There’s a reactionary movement that I keep seeing in restaurants; a movement that assumes the answer to the restaurant bottom line is to take more and give less or give too much to justify raising prices. If we fail to look at the entire restaurant package, then we fail to realize how to earn profit. Come on, we know this!

Fine Dining 389

Fine Dining Food Truck Back of House Pricing 389

7 Shifts

JUNE 3, 2022

We don't have to tell you that the restaurant industry has a turnover problem. Restaurants are a transitional industry for many—but many of the reasons that workers quit are entirely preventable. 8 Reasons Why Restaurant Workers Quit — And How To Prevent It. 7shifts Tip Pooling and Distribution Software for Restaurants.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Culinary Cues

MAY 13, 2023

Is it culinary school, working in well-known restaurants, finding an established chef to mentor them, or is it something else entirely? Oftentimes these properties boast a few a ’la carte restaurants, room service, special property events, banquets, weddings, buffets, and three meals a day in at least one of their outlets.

Hotels 426

Hotels Point of Sale Cash Management Training 426

Restaurant365

DECEMBER 6, 2019

A mobile POS can help any restaurant looking to improve server productivity, increase revenue, and overall streamline their front of house operations. In addition to the convenience factor, a mobile POS also has the ability to increase revenue in your restaurant in a number of ways. What is a Mobile POS?

POS 117

POS Blog Mobile Ordering Front of House 117

Culinary Cues

MARCH 10, 2022

I’m not sure who decided that this declaration be made, but for those of us in the restaurant business – it is so appropriate. Why do we sometimes treat dish washers as commodities – interchangeable and easily replaceable parts, when their role is so critical to the success of the restaurant (front and back of the house)?

Front of House 447

Front of House Back of House Uniforms Hiring 447

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 195

Management Management Kitchen Safety Front of House 195

Culinary Cues

SEPTEMBER 15, 2022

With more than one million restaurants in the US we can flip a coin and hope for the great, will likely step through the doors of good, and far too often settle into the mediocre. So, just in case the information is not well known to some – here is the BEST OF Restaurant 101, a good start. [] START WITH KNOWING THE MARKET.

Fine Dining 392

Fine Dining Front of House Customer Service Customer Experience 392

Culinary Cues

FEBRUARY 16, 2022

Desperation is never a good approach towards hiring. But desperation hiring is, more often than not, a terrible way to staff your kitchen. Do you really want to work in an operation where desperation is the primary motivation for hiring? www.harvestamericacues.com BLOG. Yes, let’s start there. CAFÉ Talks Podcast.

Uniforms 369

Uniforms Hiring Consumer Goods Communication 369

Culinary Cues

JANUARY 8, 2021

We all knew that the restaurant industry was in need of a structural overhaul, we (those of us affiliated with the business) were well aware of the cogs in the chain, and the years of rust that had accumulated on systems and organization, but it took the pandemic of 2020/21 to shout out: THE TIME IS NOW! Such is the case in 2021.

2021 462

2021 Social Media Kitchen Safety Restaurant Law 462

Culinary Cues

OCTOBER 24, 2020

Consider this – the menu is the most important component of a successful restaurant and once designed it can, and should, impact every other aspect of the business. Why should it be any different for restaurants and their menus? YES – the menu is that important! Destiny and tradition create expectations that are hard to argue with.

Menu 388

Menu Seasonal Menu Front of House Café 388

Culinary Cues

AUGUST 31, 2020

Rest assured, at some point restaurants will rise up again, clubs and hotels will measure success based on occupancy and food service activity, and the position of “chef” will be center stage in driving sales and measuring profitability. When you hire a person you own the responsibility to inform, train, teach, and improve their abilities.

Leadership 398

Leadership Point of Sale Training Coaching 398

Culinary Cues

SEPTEMBER 1, 2023

So, I began to think about patterns and habits of this type and how my exercise goal might serve as a model for restaurants seeking to find a formula for success. So, it would make sense that the visual impact of food, the dining room ambience, the tabletop, and the appearance of service staff is very important.

Fine Dining 315

Fine Dining Dine-in Front of House Design 315

7 Shifts

AUGUST 26, 2021

The fast-paced nature of the restaurant industry makes it difficult for owners and managers to sit down, let alone read reports, restaurant magazines and blog posts to gain industry knowledge. Podcasts are an effective way to stay up-to-date on industry trends, and get tools and resources to help you run your restaurant.

Coaching 195

Coaching Website Management Email Marketing Retail 195

7 Shifts

FEBRUARY 26, 2021

What are the benefits of self-operated delivery for restaurants? These fees, when not managed, cut deep into razor-thin margins, and in some cases, can contribute to a restaurant closing for good. Without existing apps, this lives on your restaurant’s website. The first is hiring your own drivers.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Culinary Cues

AUGUST 28, 2020

For the restaurant operator caught up in the current, somewhat bleak reality of the business environment we are living in – there is hope in knowing how resilient the business of food can be. Share everything that you can with your staff – right down to the nitty gritty of business finances – they deserve to know. HOSPITALITY FIRST.

Social Media 436

Social Media Communication Loyalty Program Training 436

Culinary Cues

DECEMBER 30, 2019

I have the privilege of working with many different restaurants and food businesses. One of the most important goals of any restaurant is dependability and consistency. Every restaurant must constantly invest in training. [] PUTTING ALL OF YOUR EGGS IN THE CHEFS BASKET. Engage them and they will become your ambassadors.

Cash Management 266

Cash Management Point of Sale Leadership Website Management 266

Culinary Cues

SEPTEMBER 21, 2023

Pierre had family in France, so when he turned 17, he spent a summer overseas working in a French restaurant in a town called Lyon. He graduated and was immediately hired to work at another resort hotel in Colorado. He leads a team of more than 70 cooks and support staff that operate five different restaurants and world-class catering.

Back of House 265

Back of House Hotels Uniforms Certification 265

Culinary Cues

MARCH 27, 2020

Those doctors, nurses, healthcare staff members, first responders, firefighters and police, utility workers, and yes – grocery store employees who respond to their designation as “essential workers” – and put themselves in harms way to help others. Restaurant workers are typically people who rise to the occasion and respond to a need.

Leadership 320

Leadership Healthcare Social Media Government 320

Restaurant365

NOVEMBER 30, 2021

As explored in Part 1 of this blog series, your payroll accounting systems overlap with many different parts of your restaurant business. Your payroll solution can impact hiring, onboarding, employee payments, taxes, and overall business health. How to create an accounting cycle and payment schedule for your restaurant.

Restaurant Law 146

Restaurant Law Audits Point of Sale Insurance 146

Culinary Cues

JANUARY 15, 2022

It is also this potential that allows teachers to change the direction of a young student’s life, a garden expert to beautifully landscape a home, a plumber to turn copper into a work of art, an electrician to properly wire a house, or a cook to prepare a perfect restaurant meal. www.harvestamericacues.com BLOG. Figure it out!

Uniforms 413

Uniforms Front of House Food Safety Healthcare 413

Cheetah

FEBRUARY 1, 2022

Unfortunately Omicron and severe labor and supply chain shortages have thrown a serious curveball to restaurant owners across the country. Many have found that their dine-in patronage has dropped, or that it hasn’t and you don’t have the staff nor supplies to serve them. On that front restaurant owners can relax.

Food Supply 148

Food Supply Webinar Supplies Waste 148

7 Shifts

AUGUST 15, 2022

Are you a restaurant owner looking for question to ask potential candidates? Check out this blog and video on the top 9 interview questions to ask as an owner. There are a lot of jobs available in the restaurant industry. Restaurant Interview Questions and Answers [PDF]. Table of Contents. Common Interview Questions.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Goliath Consulting

JUNE 7, 2022

Some employers are finding the traditional process of hiring employees ineffective. Digital hiring platforms have made it easy to find employees and fulfill the need for more staff. The conventional way of hiring used to happen through HR and hiring managers after reviewing the stacks of resumes.

Hiring 78

Hiring Recruiting Social Media Training 78

Culinary Cues

SEPTEMBER 20, 2020

They hire, train, critique, support, celebrate, and rally behind the members of the team that has been built and push each individual to contribute his or her best – always. His renowned restaurant: “Trotter’s” was the benchmark for others to follow for nearly 25 years. www.harvestamericacues.com BLOG. CAFÉ Talks podcast.

Fine Dining 409

Fine Dining Coaching Dine-in Café 409

Culinary Cues

FEBRUARY 18, 2020

The tasks of the chef are fairly universal: planning menus, putting your signature on each dish, hiring and training staff, ordering product and building vendor relationships, controlling costs and adhering to budgets, maintaining a clean and safe kitchen environment, etc. Sometimes the difference is the shear scale of the operation.

Beverage 487

Beverage Events Food Order Website Management 487

7 Shifts

MARCH 27, 2020

We’ve created this COVID-19 restaurant closure guide to help restaurateurs like you navigate these difficult times. If local laws mandate that you have to shut your restaurant down, then you must comply. If your state considers restaurants non-essential, then you must shut down for the time being.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Clover - Restaurants

APRIL 25, 2024

Since restaurant staff typically can’t afford the time and effort to dig through a recipe box during the evening rush, the design and storage of your recipe cards is critical to running an efficient kitchen. Recipe cards act as quality assurance guides, enabling kitchen staff to maintain the integrity of each dish.

Design 52

Design Loyalty Program Social Media Allergens 52

Restaurant365

APRIL 26, 2022

Restaurant staffing shortages across the industry are impacting operating hours, the customer experience, and your bottom line. Hiring restaurant employees and retaining them is no longer just an issue for the HR team. Addressing the hiring crunch. Why hiring restaurant employees is now a CFO concern.

Hiring 78

Hiring Employee Relations Front of House Back of House 78

Sling

APRIL 27, 2023

Restaurant operations management is essential for the long-term health of your business. In this article, we examine the specific goals of restaurant operations management and discuss a number of ways to help you improve the program in your own business. Table of contents What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

Restaurant365

AUGUST 27, 2021

Recruitment (and retention) have long been challenges in the restaurant industry, but operators are currently having difficulty filling unprecedented numbers of open positions. Many factors have overlapped right as the restaurant industry is emerging from COVID-19 capacity restrictions, causing a general industry labor shortage.

Recruiting 151

Recruiting Social Media Front of House Hiring 151

Hot Schedules

SEPTEMBER 8, 2021

With a reduced labor pool to choose from, hiring operators have found themselves in stiff competition with rivals for recruits — which has often resulted in raising wages or adding additional benefits and perks that ultimately cut into the bottom line. Mobility Equals Flexible Ops: Hotel Purchasing & Inventory from Anywhere.

Hotels 147

Hotels Inventory Guest Recovery Leadership 147

Focus POS

DECEMBER 8, 2021

During a “normal” year, restaurant owners and operators face issues such as cash flow and capital, inventory management, hiring and training and providing excellent customer service. On top of that, outdated or complicated technology can frustrate staff and invite errors when people are in a rush.

Mobile Ordering 148

Mobile Ordering Point of Sale Cash Management Food Supply 148