Goliath Consulting

DECEMBER 12, 2020

In our last restaurant technology blog, we discussed COVID-19 pandemic’s impact on the growth and development of AI voice technology and how it was quickly modernizing the drive-thru operations as we know it (1). Rather, it will be what distinguishes restaurants from the old and the new. COVID-19 Safety. Touchless Service.

2021 167

2021 Kitchen Safety Food Safety Loyalty Program 167

The Rail

MARCH 7, 2023

By Sarah Jarosz, Contributor Social media has revolutionized how businesses market their products and services, and restaurants are no exception. Whether you're a small, local restaurant or a large, chain restaurant, social media can be a powerful tool to help you attract new customers and build brand awareness.

Social Media 119

Social Media Customer Experience Small Business Influencer 119

Restaurant365

MARCH 23, 2022

When you misjudge ordering or overspend on food cost, it directly affects your bottom line. Customized forecasting based on historical data helps you improve restaurant operations by reducing food costs over time. The restaurant business is hard. Closely manage your inventory.

Food 78

Food Waste Inventory Food Order 78

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Restaurant365

JANUARY 11, 2022

Restaurant manager logs are an invaluable tool for both in-store managers and above store operators. Both need a way to communicate what happens as part of a shift-to-shift handoff, as well as occurrences that may impact key performance indicators (KPI) and operational efficiencies. Track restaurant performance in the manager log.

Management 158

Management Management Employee Relations Communication 158

Sling

OCTOBER 6, 2022

Are you searching for a way to recognize your employees for their years of service, reward them for a job well done, and retain them longer? Simply pick and choose the ones that are right for your business and don’t be afraid to exercise your creativity and try new things until you find what works for your team.

Back of House 148

Back of House Healthcare Customer Service Transportation 148

Sling

DECEMBER 14, 2021

Want to understand your employees better? Want to tailor your motivation tactics to keep everyone working at 100 percent? The answer is simple: learn which types of employees are on your team. So how can you identify the types of employees in your business? The management experts at Sling are here to help.

Entertainment 148

Entertainment Innovation Communication Article 148

Restaurant365

JANUARY 11, 2022

Restaurant manager logs are an invaluable tool for both in-store managers and above store operators. Both need a way to communicate what happens as part of a shift-to-shift handoff, as well as occurrences that may impact key performance indicators (KPI) and operational efficiencies. Track restaurant performance in the manager log.

Management 142

Management Management Employee Relations Communication 142

Restaurant365

JUNE 22, 2021

As a restaurant owner or operator, keeping your food costs low is a continual challenge. Food cost is one of the largest expenses for your restaurant, and because it is a controllable cost, you can influence how it impacts your bottom line. Train your store-level managers.

Compost 88

Compost Food Waste Front of House 88

Restaurant365

AUGUST 25, 2020

Comprehending your restaurant cash flow is essential to running your restaurant business. Cash flow refers to the amount of cash coming into your restaurant minus the amount of cash going out on a daily, weekly or monthly basis. Create a cash flow forecast for your recovery. Too much inventory.

Cash Management 97

Cash Management Seasonal Menu Inventory Email Marketing 97

Restaurant365

JUNE 4, 2021

As a restaurant owner or operator, you always have restaurant profitability on your mind. But when you think of restaurant profitability, are you thinking about both the short-term and the long-term? Understanding your profitability and working to improve it, piece by piece, is the key to long-term restaurant success.

Loyalty Program 78

Loyalty Program Point of Sale Inventory Customer Service 78

Restaurant365

MAY 15, 2020

Approaching restaurant scheduling for your business recovery. As you start to reopen your dining room, you undoubtedly have a lot of questions. How much food should I order? Some of your inventory ordering questions are answered in a recent blog post. This is especially important for your first week.

Restaurant Law 148

Restaurant Law Front of House Mobile Ordering Fine Dining 148

Restaurant365

JULY 21, 2021

When it comes to restaurant inventory, there are a lot of moving pieces. On any given day, you may be receiving multiple food and beverage shipments from different vendors, farmers, or distributors. Understanding how to master restaurant inventory management is an invaluable skill. Set up your POS to track restaurant inventory.

Inventory 78

Inventory Management Management Waste 78

Social Hospitality

JUNE 15, 2019

But if you do all that, and your follower numbers don’t budge, it may be time to consider a deeper dive into your Instagram strategy. Your Instagram popularity may have little to do with the quality of your food or service. Sure, there are ways to make your food more Instagram-worthy.

Influencer 170

Influencer Social Media Events Marketing 170

Sling

JULY 4, 2021

Restaurant marketing has changed dramatically over the past 20 years. We’ve compiled some of the most effective restaurant marketing tips to help you win your market. 1) Produce A Food-Prep Video. We’ve compiled some of the most effective restaurant marketing tips to help you win your market.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Restaurant365

MAY 17, 2022

Food inventory management goes way beyond counting the items on the shelves. The most important part of inventory management is understanding how the amount of product relates to your profit margin. But you still need a reporting and analysis tool to analyze your data. The POS system doesn’t do analysis. That’s great.

Inventory 78

Inventory Management Management Food 78

Restaurant365

OCTOBER 30, 2020

In a restaurant, there’s always something that needs to be done. As a restaurant owner or manager, sometimes you may need to jump in to help keep business running smoothly. The common saying is that owners and operators need to work “on,” not “in,” their restaurant.

Operations 78

Operations Management Management Inventory 78

Restaurant365

JUNE 24, 2020

You’ve reopened your dining rooms at the allowable capacity in the geographic areas of your restaurant locations. Now it’s time to refocus on your bottom line. This requires not only increasing total sales, but also reducing costs. Reevaluate your supply costs. Cost out your menu items and recipes.

Point of Sale 78

Point of Sale POS Inventory Employee Relations 78

Modern Restaurant Management

OCTOBER 31, 2019

You may find yourself second guessing things about your venture like location, vendor selection and finding quality employees. One overlooked aspect of owning a successful restaurant, or any business in today’s modern age is an effective online presence and a quality website. This blog will steer you in the right direction.

SEO 127

SEO Social Media Email Marketing Point of Sale 127

Future Food

DECEMBER 5, 2019

Trends that will shape the future of your food and hospitality projects for 2020. However, food and service will always be at the heart of hospitality. Home Meal Replacement food choices, primarily from supermarkets, will continue to be a major growth category. Re-imagining Food & Beverage 9.

Hospitality 145

Hospitality 2020 Food Point of Sale 145

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Sling

NOVEMBER 19, 2020

Finding the best team members is crucial to the success of your business. It doesn’t matter if you’re searching for a food runner , waiter , barista , customer service rep , or some other position entirely, the happiness of your customers and team are at stake. But what recruitment strategies are right for your business?

Recruiting 78

Recruiting Hiring Management Management 78

Restaurant365

APRIL 4, 2022

Restaurant365’s mission is to help restaurants thrive. With so much change brought on first by the pandemic and more recently by supply chain and labor crunches, this first stop on Restaurant365’s Restaurant Transformation Tour hit the stage at just the right time. The Restaurant Industry Is Embracing Restaurant Technology.

Point of Sale 78

Point of Sale Technology Customer Experience Mobile Ordering 78

Sling

OCTOBER 30, 2020

Finding the best team members is crucial to the success of your business. It doesn’t matter if you’re searching for a food runner , waiter , barista , customer service rep , or some other position entirely, the happiness of your customers and team are at stake. But what recruitment strategies are right for your business?

Recruiting 78

Recruiting Hiring Management Management 78

Mad Mobile

JANUARY 30, 2024

In today’s fast-paced world where convenience is king and customer experience reigns supreme, restaurants are switching up their service game. In this blog, we will share the advantages of using a tableside ordering system that can elevate your establishment from good to delicious. What is tableside ordering?

Ordering 40

Ordering Mobile Ordering Customer Service Customer Experience 40

Sling

JANUARY 19, 2020

Sure, your team isn’t related by blood, but it benefits from many of the traits that make families strong: camaraderie, cooperation, and strong bonds. Without engaged employees, your team can suffer from poor performance, lack of motivation, and high turnover. Why Employee Engagement Is Vital For Your Business.

Employee Relations 117

Employee Relations Leadership Hiring Training 117

Sling

JANUARY 19, 2020

Sure, your team isn’t related by blood, but it benefits from many of the traits that make families strong: camaraderie, cooperation, and strong bonds. Without engaged employees, your team can suffer from poor performance, lack of motivation, and high turnover. Why Employee Engagement Is Vital For Your Business.

Employee Relations 78

Employee Relations Leadership Hiring Training 78

Restaurant Clicks

OCTOBER 4, 2021

Sin City is known for gambling, drinking, and great food, including properly cooked steaks. This upscale Old Vegas-style restaurant has a menu centered around in-house aged, corn-fed beef plus Italian specialties, so if you’re not a big fan of steak and are visiting with someone who is, you’ll both walk away happy. Make a Reservation.

Hotels 125

Hotels Reservations Website Management Dine-in 125

Embrace the Suck

OCTOBER 28, 2021

Most likely you’ll make quite a few more while running a restaurant. The thing you want to avoid is these 19 fatal mistakes that 80% of restaurants make each year which contributes to the low survival rate that restaurants experience. Of all the restaurants that open this year, only 50% will still be open in three years!

Coaching 329

Coaching Training Social Media Hiring 329

7 Shifts

SEPTEMBER 26, 2022

Working in a restaurant is something more than 11 million people in the United States do. It's one of the most hands-on jobs you can have - and equips employees with an abundance of restaurant skills as a result. Plus tips for writing a killer restaurant resume to get the position in the first place. Skills for Your Resume.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Restaurant365

MAY 30, 2022

After a two-year-long hiatus, the National Restaurant Association’s annual show finally reopened in Chicago’s sprawling McCormick Place. Thousands of buzzing attendees were on hand to eat, learn, and share their recent challenges and the creative ways they overcame them. . Food, Glorious Food .

2022 29

2022 Front of House Recruiting Back of House 29

7 Shifts

MARCH 16, 2022

A restaurant earns its reputation primarily from two things: its food and its service. That's why it is important to learn how to motivate your restaurant employees. As a manager, there are countless low- to no-budget tips to engage staff and build a strong foundation for your business. Acknowledge Your Employees.

Front of House 370

Front of House Back of House Communication Customer Service 370

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. The State of the Restaurant Industry. Quick service restaurants (QSRs), representing 81 percent of restaurant visits in the U.S., foodservice industry.

2021 180

2021 Guest Recovery 2019 Loyalty Program 180

Apicbase

JUNE 16, 2023

This is especially true for large-scale foodservice operations and scaling restaurant businesses. In an industry where every detail matters, tracking metrics provides valuable insights into your restaurants’ performance and helps to identify improvement areas. That’s the theory. In theory, it sounds easy.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. DoorDash Deep Dish.

2020 195

2020 Franchise Franchising Food Order 195

Restaurant365

JANUARY 27, 2022

Restaurant operators have chosen to go digital to ensure customers’ health and safety as these touchless menus can help mitigate virus spread. In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Buzztime Business

DECEMBER 26, 2023

Why write New Year’s resolutions when you can use these 5 bar and restaurant goals instead? When the ball drops at midnight, you’ll be ready to welcome in 2024…your most successful year yet. Resolution #1 – Boost Check Averages It’s the holy grail of bar and restaurant goals: bigger checks. Put fun on the menu.

2024 97

2024 Bar Email Marketing Loyalty Program 97