Restaurant365

APRIL 20, 2022

Those feelings are well-placed because those return customers spend an astonishing 67 percent more than a new customer during a visit! Why is customer retention important? Customer retention statistics show that 65% of a company’s business comes from existing customers. Consistency is king in customer retention.

Loyalty Program 78

Loyalty Program Customer Service Employee Relations Customer Experience 78

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 209

Online Ordering Back of House Customer Service Small Business 209

Focus POS

AUGUST 6, 2019

Denoting or relating to a type of retail that integrates the different methods of shopping available to consumers (e.g. While the dictionary defines omnichannel as being specific to retail, restaurant owners are beginning to recognize its value in the hospitality sector as well. Customers expect the ultimate in ordering convenience.

Mobile Ordering 74

Mobile Ordering Loyalty Program Online Ordering POS 74

The Restaurant Group

DECEMBER 9, 2019

Older customers enjoy low calorie, carb and cholesterol options. Diners are also showing an interest in culturally authentic food; they want to experience a culture through their palate and dining experience. so far this year, according to federal retail sales data. Economic Trends.

Technology 68

Technology Loyalty Program Customer Service Online Ordering 68

Restaurant365

NOVEMBER 19, 2019

Employees determine the customer service experience in a restaurant. Restaurants are also experimenting with offering health benefits or commuter subsidization to help supplement hourly wages and retain employees. To prepare for the new year, restaurant owners, operators, and managers need to start planning now.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

ChefMod

OCTOBER 6, 2021

Get Rid Cash-and-Carrry Even before the pandemic, time away from your business and the effort and expense put into retail shopping has always been a bitter pill to swallow. Nowadays, many businesses cannot afford to send an extra employee or even take time out to go to a crowded retail store. Spreadsheets Begone!

2021 52

2021 Email Marketing Front of House Cash Management 52

Bermar America

MARCH 9, 2017

At Bermar, we believe a fresh, perfectly preserved wine is the most compelling driver behind a flawless by-the-glass program. Your wine (and Champagne) by-the-glass program should build customer loyalty, earn you the reputation for exceptional guest experiences, and result in revenue success.

Loyalty Program 58

Loyalty Program Customer Experience Customer Service Waste 58

Buzztime Business

DECEMBER 26, 2023

Resolution #2 – Bring in More Customers Attracting more patrons is one of your 2024 bar and restaurant goals…right? One of the easiest ways to enhance the guest experience? A Facebook Loyalty Study asked 14,000 adults to describe businesses they like best. Action: Launch a Loyalty App Guest loyalty.

2024 97

2024 Bar Email Marketing Loyalty Program 97

Modern Restaurant Management

APRIL 2, 2020

Any restaurant — Toast customer or not — can be listed on the site.Toast is committing up to $250,000 in matching contributions to World Central Kitchen and the Restaurant Workers’ Community Foundation. ” NCR wants to help its restaurant customers during this difficult time.

Healthcare 195

Healthcare Employee Relations Online Ordering Customer Service 195

Modern Restaurant Management

AUGUST 16, 2021

The US restaurant industry is experiencing increased labor cost and inflationary pressure exiting the pandemic, but pent-up demand and fiscal stimulus have supported a strong recovery in restaurant sales, enabling companies to pass rising costs through to customers, says Fitch Ratings. 3) Industry focus on healthcare and pharmaceuticals.

2021 178

2021 Guest Recovery 2019 Loyalty Program 178

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 134

Mobile Ordering Online Ordering Food Order Recycling 134

The Restaurant Group

NOVEMBER 9, 2020

Implementing a virtual presence is “a process that promotes an image, creates loyalty and allows the business to maintain its current clientele as well as attract new customers.” . It’s a fact that 77% of consumers recommend a restaurant or retail establishment to a friend after a single positive experience. Source: QSR.

Social Media 164

Social Media Loyalty Program Customer Service Customer Experience 164

Sling

FEBRUARY 17, 2021

Karin Hurt, CEO of Let’s Grow Leaders, explains to FitSmallBusiness.com: “When I led a large retail sales team on the east coast, my radar was constantly up for great talent…you can teach specifics, but innate empathy and a strong service orientation are hard to fake.”. 12) Ask Your Customers For Referrals.

Website Management 107

Website Management Social Media Tip Distribution Hiring 107