7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 195

Management Management Kitchen Safety Front of House 195

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. You will play a pivotal role in shaping the restaurant’s culinary offerings and ensuring the smooth operation of our kitchen. Proven experience in a management or supervisory role.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

Culinary Cues

SEPTEMBER 30, 2021

So, take a deep breath, kick a few empty five-gallon buckets around the kitchen (make sure they are empty), release a string of expletives if it makes you feel better, and take a few ibuprofens to address that constant headache. The customer isn’t always right when they look down on our staff and try to make their lives unbearable.

Food Supply 416

Food Supply Employee Relations Kitchen Safety Social Media 416

Culinary Cues

FEBRUARY 22, 2021

To nourish and provide sustenance To offer convenience To provide a forum for conversation To create opportunities for gatherings To reward customers To provide an outlet for chef creativity To complete a neighborhood or destination To rock customers world. There may be more reasons, but these are the most common.

2022 375

2022 Food Truck Merchandise Point of Sale 375

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant.

Social Media 450

Social Media Hiring Website Management Hospitality 450

Culinary Cues

MAY 18, 2020

As we continue to fight this pandemic that we still know so little about, and try to gradually open up the economy with a keen eye on public safety – it will be restaurants and other hospitality businesses that suffer the longest. HEALTHCARE: Typically, working in a hospital is not at the top of many cooks’ career lists.

White Paper 519

White Paper Certification Food Safety Food Supply 519

Future Food

NOVEMBER 16, 2020

Hospitality Mindset - A sales & service maximiser approach (Part 2). In part one of this article, I spoke about the customer’s timeless desire and appreciation of quality food and service and how this is the platform from which to drive food and hospitality sales. Let us be clear from the outset, it is all about sales.

Hospitality 78

Hospitality Point of Sale Café Customer Service 78

Cheetah

MAY 11, 2021

To comply with the requirements, make sure you abide by the Social Distancing Protocol and Health and Safety Plan checklists and post the appropriate signage ( required posters ). kitchen layout, takeout utensils and packaging, reservation and ordering systems, etc.) Design a New Dine-in Experience. Stock Up on Inventory.

Back of House 148

Back of House Front of House Food Supply Coaching 148

The Restaurant Group

JANUARY 26, 2023

How Important Is A Commercial Kitchen Design? Where commercial kitchen design is concerned, more is expected and demanded. These kitchens are used more heavily than residential kitchens and their effective design contributes to a restaurant’s success. Consider your employees’ health and safety needs too.

Design 78

Design Kitchen Safety Food Safety Front of House 78

The Restaurant Group

FEBRUARY 21, 2022

Commercial Kitchen Layout. So restaurant owners need to pay close attention to the design and layout of their kitchens and bars to maximize the efficiency of their service. In this article, we’ll take a look at why commercial kitchen and bar design influence a restaurant’s growth and success. Increased Staff Safety.

Design 78

Design Bar Kitchen Safety Food Safety 78

Future Food

NOVEMBER 7, 2021

The Trends to Watch in 2022 & Beyond The changing face of Food & Hospitality. Whilst some food and hospitality businesses chose to pivot their businesses early, out of necessity, others have elected to respond to changes in consumer preferences and are quickly reshaping the food and hospitality landscape in front of our eyes.

2022 148

2022 Food Supply Entertainment Hospitality 148

Hot Schedules

APRIL 21, 2020

Ghost Kitchen Masterminds Behind R2 Provisions, Part 2. Chef and new ghost kitchen owner, Rosana Rivera, shares how she’s adjusting restaurant operations amidst a global pandemic. OPERATING A GHOST KITCHEN DURING COVID. Rivera went on, “We also looked at what could be the most affordable for our customers.

Kitchen Safety 125

Kitchen Safety Customer Service Food Safety Point of Sale 125

Modern Restaurant Management

APRIL 2, 2020

Any restaurant — Toast customer or not — can be listed on the site.Toast is committing up to $250,000 in matching contributions to World Central Kitchen and the Restaurant Workers’ Community Foundation. ” NCR wants to help its restaurant customers during this difficult time. ” The BOHA!

Healthcare 179

Healthcare Employee Relations Online Ordering Customer Service 179

The Restaurant Group

FEBRUARY 10, 2023

A well-designed restaurant plays an important role in customer satisfaction and retention , which in turn affects a restaurant’s success. For example, if you place your dining tables near large lights, your customers may have to deal with harsh and unpleasant glare. You can consider placing your restrooms near the kitchen.

Design 78

Design Kitchen Safety Customer Service Outdoor 78

Future Food

AUGUST 11, 2020

Food & Beverage Strategy - Future Focused Part 2 Building great places and creating exceptional experiences for your 'Non-Online' purchases. Food and hospitality will always be in-demand, people live to eat, drink and socialise, it’s a fact. Experiences of eating out at Rudimentary, Footscray, Melbourne. www.jll.com.au/en/trends-and-insights/workplace/workplace-canteens-take-a-leaf-from-healthy-food-outlets

Beverage 78

Beverage Food Hospitality Point of Sale 78

The Restaurant Group

JULY 23, 2021

Proper layout and design can effect everything from staff workflow to ordering patterns to customer satisfaction. Here are some variables to consider and some tips on planning a floor plan that encourages a positive experience for both your staff and your customers. The final key component to a great restaurant design is safety.

Design 78

Design Kitchen Safety Food Safety Customer Service 78

Modern Restaurant Management

MAY 12, 2020

Co-founders Helen Patrikis and Steven Hall, two hospitality PR professionals, formed Dining Bonds, LLC with the goal of establishing it as a one-stop resource to raise revenue for the hospitality community. We can continue to show our support for the hospitality industry and the great, hardworking people it employs.

Mobile Ordering 121

Mobile Ordering Online Ordering Food Order Recycling 121

Hot Schedules

DECEMBER 19, 2019

T he software and systems that serve today’s hospitality industry are constantly gathering data. They amass a huge amount of information about how customers behave. They amass a huge amount of information about how customers behave. Learn more about Data & Analytics for Hospitality. Health and safety.

White Paper 78

White Paper Allergens Download Kitchen Safety 78

The Restaurant Group

JULY 29, 2022

Your layout determines how many customers you can accommodate, how much space you’ll need for kitchen equipment and storage, and how employees will move within your space. The layout of your restaurant also impacts your customer experience. It should take into account fire, food, and physical safety.

Kitchen Safety 78

Kitchen Safety Seating Restaurant Law Food Safety 78

The Restaurant Group

DECEMBER 31, 2020

The industry and its many players have experimented, failed, succeeded, but most importantly, gained a tremendous amount of knowledge this year. Ghost Kitchens Will Likely be Short-Lived. The past year saw the rise of ghost kitchens as a way to operate with lower overhead and labor costs. Increased Safety and Sanitation.

2021 78

2021 Kitchen Safety Food Safety Fast Casual 78

The Food Corridor

MARCH 27, 2023

Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. These commissary kitchens are sometimes also known as ghost kitchens, shared kitchens , or virtual kitchens with the delivery-only food brands operating within them called virtual restaurants.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. Among grocery experiences, H-E-B and Whole Foods made it into the top rankings.

2019 135

2019 Mobile Ordering Online Ordering Customer Experience 135

The Restaurant Times

JANUARY 11, 2022

Restaurants were among the first enterprises to be slowed down, shut down, or slammed with never-before-seen safety standards. Several hospitality associations from across the state banded together to form the United Hospitality Forum of Maharashtra (UHF), and the # MissionRoziRoti campaign was launched in protest of the shutdown.

2021 52

2021 Kitchen Safety Food Safety Mobile Ordering 52

Izettle

SEPTEMBER 17, 2018

At the end of the day, the hospitality industry is about connecting with people, so it is important to employ the kind of staff who share your vision and can help build the business you’ve been dreaming of. Look out for friendly people with a can-do attitude who can build rapport with your customers, and focus less on previous experience.

Hiring 49

Hiring Recruiting Café Training 49

Modern Restaurant Management

JULY 20, 2021

Snack, which has benefited from more flexible schedules blurring the dayparts and customers' hesitancy to dine in, is the only daypart that has increased visits over the past year. “Customers need the help of suppliers and distributors more than ever at the moment,” Crompton said. Visits at P.M. Top Restaurant Brands.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

EATER

JULY 22, 2021

And that was before the fall and winter surges, which resulted in an exponential rise in virus-related hospitalizations and deaths , followed by new rounds of closures and restrictions. Chef Ian Boden stands inside the Shack, which is devoid of dine-in customers during one of the repeated lockdowns amid the COVID-19 pandemic.

Fine Dining 114

Fine Dining Back of House Dine-in Front of House 114

Izettle

SEPTEMBER 17, 2018

At the end of the day, the hospitality industry is about connecting with people, so it is important to employ the kind of staff who share your vision and can help build the business you’ve been dreaming of. Look out for friendly people with a can-do attitude who can build rapport with your customers, and focus less on previous experience.

Hiring 45

Hiring Recruiting Café Training 45

Hot Schedules

OCTOBER 1, 2018

The conference kicked off with insights from the first three customers to sign on for Clarifi , the intelligent restaurant operating platform by HotSchedules. HotSchedules VP of Sales Solutions Mary Hamill and a panel of data-driven HotSchedules experts discussed new ways in which restaurants can think about food safety.

Innovation 79

Innovation 2018 Kitchen Safety Food Safety 79

Modern Restaurant Management

JANUARY 9, 2020

. “Over the past few years, we’ve focused on becoming a total access brand by growing our delivery business, expanding our online ordering and mobile channels and enhancing the in-store experience by introducing drive-thrus, kiosks and technology-centric solutions for operations,” Bendel said. ” New CEO at Waitr.

Fast Casual 101

Fast Casual Customer Service Online Ordering Casual 101

Black Box Intelligence

NOVEMBER 1, 2021

Most respondents believe that the guest experience will also improve. . This may be indicating guests are using masks as a gauge of overall safety. Fewer Guest Mentions of Specials and “Good” Prices, More Mentions of “Not Worth It” Experiences . Powered by Black Box Guest Intelligence.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84