7 Shifts

JUNE 3, 2022

Learn more about how Kelly McCutcheon and her team established Hopdoddy's core values in our blog post guide, and listen to Kelly on the podcast here. Showcase your core values in your employee handbook, in new-hire training, on your company careers page. The Solution: Create a training program. Communication is lacking.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Sling

APRIL 27, 2023

Restaurant operations management is essential for the long-term health of your business. It’s like working on the business rather than in the business and, done well, may help you move your operation to new levels of success. Table of contents What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

Hot Schedules

JUNE 17, 2021

5 Ways Using Retail Employee Scheduling Software Turns Communication Breakdowns into Breakthroughs. I n any retail environment, communication breakdowns can lead to frustrated employees, poor service, and increased turnover. Find out how retail scheduling software can help streamline your communications and business operations!

Retail 88

Retail Communication Employee Relations Hotels 88

Culinary Cues

MARCH 15, 2021

Sure, I know how much the restaurant/foodservice industry is suffering and how many operations are shutting their doors as a result of avoiding decades of challenges brought to a head by the pandemic, but believe me when I say that this will change. LACK OF COMMUNICATION WITH THE BUSINESSES THEY SERVE. LACK OF REALISM.

Education 542

Education Food Supply Training Communication 542

Culinary Cues

DECEMBER 12, 2021

Finding the right concept, building in the right location, finding, and training the best staff, nurturing the team, and creating a menu that reflects the needs of the guest and the passion of the cook is only the beginning. To owners and operators, the cook for all ages must be both.

Restaurant Law 395

Restaurant Law Education Definition Social Media 395

Sling

MAY 9, 2023

Efficient and effective restaurant operations don’t just happen. In this article, we discuss some of the best ways to improve your restaurant operations and introduce you to the tools that can help make that easier. Table of contents What is restaurant operations? This is especially important when training new employees.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Metrics and sheets you'll need to track include cost of goods sold, labor costs, new operating income, profit, and (see below) inventory costs. Operations This is the catch-all of all restaurant manager responsibilities.

Management 397

Management Management Kitchen Safety Front of House 397

Restaurant365

AUGUST 21, 2020

Successful restaurant owners and operators don’t just provide great food. Because of the complicated nature of human resources (HR) and the sprawling regulations surrounding payroll, HR and payroll can be a recurring headache for restaurant owners and operators. How are you communicating with your potential new hires?

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

Culinary Cues

JANUARY 11, 2022

Successful restaurateurs are ones who understand the power of people marketing, of keeping the name of the restaurant in the public eye and communicating effectively with existing and potential customers. PLAN BETTER – TRAIN HARDER. www.harvestamericacues.com BLOG. Harvest America Ventures, LLC. CAFÉ Talks Podcast.

Customer Experience 371

Customer Experience Café Training Hospitality 371

Culinary Cues

FEBRUARY 16, 2022

I know how difficult staffing is right now, believe me – I hear it every day from every chef that I communicate with. Do you really want to work in an operation where desperation is the primary motivation for hiring? For the dedicated cook, you want to work in an operation where your peers are also cooking for the right reasons.

Uniforms 372

Uniforms Hiring Consumer Goods Communication 372

Culinary Cues

MAY 21, 2023

Equipment in the kitchen like combi-ovens, sous vide circulators, and cook/chill for large scale operations have made us more efficient and consistent. Like most living things, the desire to connect, communicate, and follow others has been apparent since the beginning of time. Technology, in this case, is socially isolating.

Technology 339

Technology Social Media Back of House Front of House 339

Culinary Cues

FEBRUARY 18, 2020

The tasks of the chef are fairly universal: planning menus, putting your signature on each dish, hiring and training staff, ordering product and building vendor relationships, controlling costs and adhering to budgets, maintaining a clean and safe kitchen environment, etc. Sometimes the difference is the shear scale of the operation.

Beverage 490

Beverage Events Food Order Website Management 490

Culinary Cues

JUNE 13, 2023

The plight of the worker has been immortalized in books, articles, blogs, social media posts, union contracts, songs, and movies for as long as those methods of communication have existed. Great operators are ALWAYS LOOKING FOR ACCOMPLISHED, POSITIVE PEOPLE to become part of their teams. Of course, I could go on and on.

Article 311

Article Social Media Blog Café 311

Culinary Cues

SEPTEMBER 14, 2019

I can guarantee that if you add these steps to your daily method of operation you will experience remarkable results. There is so much to learn about food, service, operating a business, people and traditions, and leadership. COMMUNICATE. The best leaders shine as great communicators. LEARN SOMETHING NEW EVERY DAY.

Front of House 294

Front of House Communication Leadership Back of House 294

Culinary Cues

APRIL 18, 2023

Restaurants need to zero in on finding out what they are really good at, buy the best quality raw materials, train their cooks to execute consistently great delivery of attractive and tasty food, and deliver it hot or cold as required. Plan, equip, train, evaluate, educate, and celebrate each and every employee. A great story.

Food Truck 322

Food Truck Back of House Education Training 322

Culinary Cues

DECEMBER 30, 2019

Even the most loyal guest will start to drift away if they can’t depend on the service, the product, or the hours of operation. Before you close and shift hours of operation think completely about the potential domino effect. [] NOT INVESTING IN COMPETENT EMPLOYEES. Engage them and they will become your ambassadors.

Cash Management 268

Cash Management Point of Sale Leadership Website Management 268

Culinary Cues

MAY 5, 2020

but it will be your commitment to the safety of all involved that is the key to rebuilding a level of trust that will carry your operation through this tenuous time and on to an eventual renewal of prosperity. It’s the most essential ingredient in effective communication. Trust is the glue of life. What would your level of trust be?

Kitchen Safety 286

Kitchen Safety Food Safety Food Truck Communication 286

Culinary Cues

OCTOBER 19, 2020

Especially in operations where there are significant numbers of banquets and special events – the cook is assigned a function and must either align with a project strategy already developed by the chef, or in some cases build and manage that project independently. Communication in all of its forms is essential in a well-run kitchen.

Restaurant Law 445

Restaurant Law Communication Café Take-out 445

Culinary Cues

JANUARY 29, 2022

When the house is operated in the way it should, the way it was meant to be; when the property is committed to doing things right, when the standards are high and the expectations even higher, then a serious cook can find a home to celebrate. My answer is: “If this is the case then you are in the wrong operation.” CAFÉ Talks Podcast.

Uniforms 430

Uniforms Café Training Operations 430

Culinary Cues

AUGUST 31, 2020

The environment that is a result will surely drive a wedge between management and staff. [] POOR COMMUNICATION. “I This is what brings a team together and firing on all cylinders. [] LACK OF TRAINING. When you hire a person you own the responsibility to inform, train, teach, and improve their abilities.

Leadership 402

Leadership Point of Sale Training Coaching 402

Culinary Cues

JULY 20, 2021

Anger over a realization that a kitchen did not meet expectations can often be associated with a realization that the chef failed to properly train or communicate. Any way that an operator, or co-workers might help to relieve some of these pressures could result in a much better emotional outcome. PLAN BETTER – TRAIN HARDER.

Training 474

Training Leadership Café Waste 474

Hot Schedules

APRIL 1, 2020

Introducing HotSchedules Quick Guide Videos for Essential Operations. This new series of educational videos will help you and your managers leverage your HotSchedules solutions to assist in your core operations in these quiet times and when everyone gets back to work. Creating Broadcast Messages. Scheduling Templates.

Operations 78

Operations Employee Relations Education Inventory 78

Culinary Cues

APRIL 26, 2020

Some operators have maintained connections with their customer base through on-line cooking classes during the pandemic – keep it going. Whatever you plan now, it is imperative that it includes the standards and training that will feed into rebuilding trust between you and your guests. What will be your experience?

Guest Recovery 312

Guest Recovery Kitchen Safety Customer Service Food Safety 312

Culinary Cues

AUGUST 14, 2020

When businesses are small and personal their operation is all about shared opportunity and unity of purpose. PLAN BETTER – TRAIN HARDER. www.harvestamericacues.com BLOG. Small, personal and people first always shines above large and business first. So why is this so? It’s all about power and fear of losing it.

Small Business 375

Small Business Leadership Customer Service Communication 375

Culinary Cues

APRIL 1, 2020

The only adjustment that can be made is the heartbreaking decision to furlough employees or consider permanent closure of operations. How will entrepreneurs be encouraged to take the leap and open an operation when profit (at best) hovers around 5-6%? PLAN BETTER – TRAIN HARDER. www.harvestamericacues.com BLOG.

Waste 502

Waste Cash Management Entertainment Take-out 502

Culinary Cues

MARCH 21, 2022

Front and back of the house demand this organization if the end result is a smooth operation and happy guest. Never underestimate just how important this is for the guest, for the demeanor of those who work in the kitchen, for the communication between front and back-of-the-house, and for the success of the restaurant.

Front of House 357

Front of House Back of House Point of Sale Uniforms 357

Clover - Restaurants

MAY 7, 2024

You will play a pivotal role in shaping the restaurant’s culinary offerings and ensuring the smooth operation of our kitchen. Provide guidance, training, and support to foster a positive and productive work environment. Line Cook Job Description Your role as a Line Cook combines solid culinary knowledge with operational excellence.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Metrics and sheets you'll need to track include cost of goods sold, labor costs, new operating income, profit, and (see below) inventory costs. Operations This is the catch-all of all restaurant manager responsibilities.

Management 195

Management Management Kitchen Safety Front of House 195

Culinary Cues

APRIL 9, 2020

Restaurants are absolutely essential to our way of life and the way that we communicate our feelings and emotions. All for one and one for all should be the standard of operation. [] KNOW THE MESSAGE – TELL THE STORY. Defining what each means is unique to every operation. [] PEOPLE FIRST – RELATIONSHIPS FIRST.

Customer Experience 494

Customer Experience Customer Service Dine-in Sports 494

Culinary Cues

JUNE 16, 2020

Time will quickly tell as restaurants begin to open and operators try to coax back those cooks, chefs, and servers to an industry that still has a few warts that need to be addressed. Now – start to build on anticipation. [] COMMUNICATE FREQUENTLY. Is this where we are at?

Social Media 287

Social Media Entertainment Email Marketing Customer Experience 287

Culinary Cues

MARCH 18, 2022

You address everything like a surgeon ready for the operating table knowing that all items have a place, and everything must be in its place. This is how a professional begins, this is how you were trained, this is how you pay respect to the profession that you have chosen. PLAN BETTER – TRAIN HARDER. CAFÉ Talks Podcast.

Café 418

Café Training Waste Seating 418

Culinary Cues

MAY 19, 2022

Duke, Tom, and Sabrina returned the communication: “Yes chef”. There weren’t enough o’s in smooth to describe how seamless the operation was. PLAN BETTER – TRAIN HARDER. www.harvestamericacues.com BLOG. Ordering: 2 halibut, 3 salmon – medium, 1 filet – well (crap). Oh, well – they can only hope.

Seating 378

Seating Dine-in Seasonal Menu Leadership 378

Restaurant365

DECEMBER 4, 2020

Certainly, 2020 brought challenges for the restaurant industry that most owners and operators didn’t see coming. COVID-19 has prompted massive changes in how restaurants operate. Other restaurants had to shift operations to a limited-capacity model, adjusting labor and food costs to match new sales levels.

2021 78

2021 Operations Mobile Ordering Social Media 78

7 Shifts

MARCH 27, 2020

states are forcing non-essential businesses to stop operations. However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. How to communicate your COVID-19 restaurant closure. We’ll talk about this more later on.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Culinary Cues

JANUARY 6, 2020

Maybe spending more time filling empty diplomatic positions within the State Department, investing in building and maintaining great relationships with global partners, improving trade deals rather than scraping them, and thinking decisions through by communicating with all impacted stakeholders would be a better approach. link] BLOG.

Government 245

Government Front of House Small Business Back of House 245

Culinary Cues

FEBRUARY 3, 2020

The body sometimes begins to lose a step with age even when the other aspects of a chefs being are still operating a peak performance. PLAN BETTER – TRAIN HARDER. www.harvestamericacues.com BLOG. When this reality raises its ugly head – then something must be there to take the place of the intensity lost.

Seating 572

Seating Uniforms Take-out Communication 572

Culinary Cues

MAY 2, 2020

This is a time to train yourself to breathe and think more clearly. You are an exceptional cook, a communicator, a planner, a problem solver, a team builder and a business savvy chef with an entrepreneurial spirit. PLAN BETTER – TRAIN HARDER. www.harvestamericacues.com BLOG. Harvest America Ventures, LLC.

Training 299

Training Take-out Transportation Customer Experience 299