Sling

JANUARY 25, 2024

Hybrid work schedules have been growing in popularity since the COVID-19 pandemic made remote work all but mandatory and businesses saw that employees could still be productive working from home. A hybrid work schedule is an organizational system in which employees split their time between on-site ( in-office ) and off-site ( remote ) work.

Article 78

Article Customer Service Customer Experience Management 78

7 Shifts

DECEMBER 2, 2021

In many restaurants, on-call scheduling is inescapable. On-call scheduling needs to be handled in a way that respects employees' time but never leaves the restaurant short-staffed. On-call scheduling needs to be handled in a way that respects employees' time but never leaves the restaurant short-staffed.

Restaurant Law 370

Restaurant Law Tip Distribution Front of House Fine Dining 370

Modern Restaurant Management

MAY 5, 2023

This is great news for restaurants, but they should also be prepared for an influx of customers coming with their most special guests, and expecting nothing but a prime customer experience that will pamper their mothers. One notable development is the prevalence of QR codes. One notable development is the prevalence of QR codes.

Mobile Ordering 167

Mobile Ordering Online Ordering Customer Service Customer Experience 167

Culinary Cues

AUGUST 4, 2022

The greatest threat is not the labor shortage or supply chain issues, it’s not the pandemic or the price of real estate – yes, all those concerns are troubling and must be dealt with, but they are not what will bring the restaurant industry to its knees. It is all very troubling even though these restaurants may be busy at the moment.

Front of House 328

Front of House Coaching Uniforms Back of House 328

7 Shifts

DECEMBER 27, 2019

The average restaurant employee, however, change jobs every 56 days ! It’s a miracle that restaurants remain a significant part of the economy despite this major staffing problem. How does this revolving door affect the restaurant industry? Just how bad is restaurant employee turnover? Here’s how.

Hiring 360

Hiring Front of House Customer Service Customer Experience 360

Perfect Daily Grind

AUGUST 2, 2022

For instance, according to research from management software platform Deputy , the UK hospitality industry alone has an employee turnover rate of 30% – double the national average. And how can coffee shop owners deal with high employee turnover rates? You may also like our article on looking out for barista wellbeing after COVID-19.

Café 188

Café Hospitality Training Customer Service 188

Culinary Cues

MARCH 4, 2022

I would assume that many chefs who read this article – at least the ones from my generation have reflected on where they are, what they have done, and what they are still able to do. We read the articles and listen to chefs and restaurateurs desperate to fill positions of line cook, sous chef, chef, manager, etc.

Coaching 472

Coaching Training Fine Dining Article 472

Social Hospitality

MAY 18, 2020

Anyone who runs a hotel or restaurant is a salesperson. Create Special Offers for Customers If it’s the peak of the season, you compete with all local restaurants and hotels. The employees who work in the background are also important. Follow this simple rule: each employee should see their future within your company.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

Sling

OCTOBER 6, 2022

Are you searching for a way to recognize your employees for their years of service, reward them for a job well done, and retain them longer? You can achieve all three of those goals — recognizing, rewarding, and retaining — by instituting employee incentive programs. What are employee incentive programs? Table of contents.

Back of House 148

Back of House Healthcare Customer Service Transportation 148

Next Restaurants

AUGUST 17, 2022

And restaurants aren’t immune from these attacks. This means it’s imperative for restaurant operators to be aware of current cybersecurity protocols and build a culture of questioning. This means it’s imperative for restaurant operators to be aware of current cybersecurity protocols and build a culture of questioning.

Email Marketing 152

Email Marketing Certification Employee Relations Online Ordering 152

Sling

APRIL 2, 2023

Incentive pay may be just what your business is looking for to motivate team members to push past plateaus into higher levels of performance. We’ll answer those questions in this article and introduce you to an app that can help you manage your workforce better. You just need to find what works for your employees and run with it.

Cash Management 78

Cash Management Loyalty Program Casual Specials 78

Goliath Consulting

JULY 19, 2023

In this article, we are thrilled to introduce a remarkable new book written by our very own Jay Bandy. Understanding the Essential Traits of Effective Restaurant Leaders Jay Bandy’s book is a comprehensive guide that explores the crucial skills and behaviors required to thrive as a restaurant leader.

Leadership 78

Leadership Book Seasonal Menu Customer Experience 78

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. But an employee leaving doesn’t just impact you, the manager. And then there’s the inevitable effect all that stress has on employee productivity and engagement.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Restaurant Engine

MAY 10, 2023

Engaged employees are more productive and detail-oriented. You already know that having engaged customers helps your restaurant grow. But did you know that employee engagement is essential for your restaurant’s bottom line, too? When your employees are engaged, they can impact every facet of your restaurant.

Website Management 64

Website Management Seminar Customer Service Equipment 64

Modern Restaurant Management

APRIL 20, 2022

The ancestors of the first semi-automatic machines to serve food and drink are still in use today, though instead of restaurants and bars, we see them in public spaces, perhaps small shops. Even international sushi restaurants adapted this model, like YoSushi. This is what we discuss in this article.

Mobile Ordering 211

Mobile Ordering Employee Relations Food Order Customer Service 211

Social Hospitality

JUNE 28, 2023

In the ever-evolving world of restaurants, establishing effective marketing strategies is an important stepping stone to success. Whether you’re a new restaurant or a well-established entity, it’s crucial to keep your marketing as fresh as your food. There are plenty of tried-and-tested restaurant marketing strategies.

Marketing 195

Marketing Email Marketing Social Media Seasonal Menu 195

Social Hospitality

MAY 18, 2020

Anyone who runs a hotel or restaurant is a salesperson. If it’s the peak of the season, you compete with all local restaurants and hotels. Provide Career Growth Opportunities for the Best Employees. Your employees, especially those who are in direct touch with clients, are the faces of your business.

Hospitality 309

Hospitality Marketing Social Media Hotels 309

The Restaurant Times

SEPTEMBER 23, 2020

Along with exceptional food and unique concept, the key to a successful restaurant is its staff. Happy employees promote a healthy environment and are often responsible for satisfied customers. When restaurant staff feels valued, they reciprocate that value in their work. Train Your Restaurant Staff.

Back of House 98

Back of House Document Training Hiring 98

Perfect Daily Grind

SEPTEMBER 8, 2022

For many baristas and coffee shop staff, passion and interest are two of the biggest motivators to work in specialty coffee. The National Restaurant Association’s 2022 annual report found that as many as 78% of restaurant operators in the US don’t have enough staff to meet customer demand – largely fuelled by the Covid-19 pandemic.

Hiring 134

Hiring Training Customer Experience Hospitality 134

Sling

SEPTEMBER 29, 2023

In this article, you’ll learn what a fixed schedule is, how to implement one in your business, and the advantages and disadvantages that come with it. Advantages of a fixed schedule Disadvantages of a fixed schedule How to implement a fixed schedule for your team Is a fixed schedule right for your restaurant? Try a fixed schedule.

Waste 78

Waste Hiring Management Management 78

Society Insurance

AUGUST 3, 2023

As a manager in the restaurant industry, it can be challenging to motivate your employees during periods of uncertainty, such as in the wake of economic downturns or during times of change. In this article, we’ll share five tips for motivating your team during difficult times.

Management 52

Management Management Employee Relations Communication 52

Social Hospitality

AUGUST 25, 2019

When it comes to digital marketing for restaurants , there are various avenues to explore. Restaurant Chatbots can converse with customers without the need for human labor. Why Do Chatbots Play a Role for Restaurant Businesses? Why Do Chatbots Play a Role for Restaurant Businesses? How Can Chatbots Be Used by Restaurants?

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

Modern Restaurant Management

JANUARY 2, 2020

Nowhere is this more evident than within the restaurant industry. With restaurant employee turnover acting as an ever-present concern, many operators struggle to know how to keep quality employees on board without wasting time on those who aren't. The Corner Cutter, AKA, 'Where’s the Shortcut?'

Employee Relations 165

Employee Relations Take-out Customer Experience Operations 165

Modern Restaurant Management

AUGUST 3, 2023

I knew I had hit rock bottom as an addict when I did a drunken face plant onto the concrete sidewalk near the restaurant I owned and then used super glue to put my face back together. For some of us who are addicted to drugs or alcohol or both, rock bottom isn’t low enough to motivate change. It was as bad as it sounds.

Employee Relations 88

Employee Relations Small Business Design Take-out 88

Goliath Consulting

MARCH 19, 2021

The pandemic has brought a talent crisis to the restaurant industry, with a recent survey showing that more than 55% of hiring managers had difficulty sourcing hourly workers, while about 45% expressed difficulty scheduling interviews (1,2). Here we suggest five operators can reduce employee turnover. Engage Your Employees.

Recruiting 78

Recruiting Small Business Magazine Hiring 78

The Restaurant Group

FEBRUARY 21, 2022

What defines the success of a restaurant? But service efficiency can make or break a restaurant. So restaurant owners need to pay close attention to the design and layout of their kitchens and bars to maximize the efficiency of their service. You’d think it’s all about how good their menu and food is [1]. Time and Cost Savings.

Design 78

Design Bar Kitchen Safety Food Safety 78

Tableo

JUNE 21, 2023

Having a motivated crew is one of the essential components of running a successful restaurant. Your restaurant’s personnel serve as the public face of your business and are in charge of providing clients with first-rate service and special dining occasions.

Recruiting 40

Recruiting Seminar Hiring Workshop 40

Sling

JANUARY 1, 2024

In this article, we discuss exactly what shift differential pay is and demonstrate how to calculate it so you can make the process work for your business. So, for example, if your restaurant is open from 6 a.m. That means an employee whose base pay is $10 per hour would make $10.50 per hour for any time worked before 8 a.m.

Management 78

Management Management Information Reference 78

Sling

MARCH 30, 2020

Doing so will make it easier to hire and retain high-performing employees. In this article, the management experts at Sling provide tips to help you find, recruit, and keep the best team members for your business. 3) Keep Employee Skills And Business Culture In Mind. 4 Tips For Building A Stronger Restaurant Culture.

Hiring 78

Hiring Management Management Tip Distribution 78

Sling

OCTOBER 9, 2020

In reality, however, effective performance management is a powerful practice that, done right and regularly, reinforces the idea that employee performance is less an annual event and more an ongoing process. In this article, the experts at Sling discuss performance management in detail so you can implement it successfully in your business.

Management 78

Management Management Communication Coaching 78

Sling

DECEMBER 6, 2019

For a restaurant to run smoothly and efficiently, you should divide activities into two parts: front of house (FOH)/back of house (BOH). The restaurant-management experts at Sling tell you everything you need to know to maximize productivity and make your restaurant the best it can be. Employee engagement. Motivation.

Front of House 88

Front of House Back of House FOH BOH 88

Touch Bistro

AUGUST 11, 2021

hour, restaurant operators are starting to think about how they will adjust their businesses to a $15 restaurant minimum wage. and provinces in Canada) have already increased their restaurant minimum wage and tipped minimum wage in the past few years. Will the Rising Restaurant Minimum Wage Affect Me? In the U.S.,

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

Indoor Media

SEPTEMBER 2, 2021

Your employees can often clock out, go home for the day, and do whatever it is they do with their lives. Business owners have a million and one things to worry about at all times: revenue, employee satisfaction, growth, expansion, customers, and so on. Just stay motivated and keep trying new things. Look, we get it.

Advertising 78

Advertising Document Small Business Customer Service 78

Sling

JANUARY 22, 2021

If you’re wondering whether tip pooling can benefit your team and your restaurant, you’ve come to the right place. In this article, the restaurant-management experts at Sling give you the pros and cons of tip pooling so you can decide if it’s good for your business. What Is Tip Pooling? front of house versus back of house).

Tip Distribution 78

Tip Distribution Front of House Cash Management Customer Experience 78

Restaurant Engine

JUNE 23, 2021

The pandemic presented an opportunity for restaurant delivery services. For most of your restaurant customers, delivery is an expected service. Yet, offering delivery can be expensive for restaurants. To help you capitalize on the delivery trend, let’s look at increasing your restaurant delivery profits.

Delivery 80

Delivery Online Ordering Loyalty Program Customer Service 80

Harbor Touch

OCTOBER 3, 2022

Restaurants and cafés have been struggling to attract staff in the United States. This post will tell you about seven ways to attract quality workers to your restaurant or café (and how you can vet them). You will struggle to find employees if you don’t share their passions. Running a restaurant isn’t easy.

Social Media 78

Social Media Café Equipment Insurance 78

The Restaurant Times

SEPTEMBER 1, 2021

The restaurant industry has changed dramatically over the past two years, with technology playing a significant role. While restaurants worldwide are increasingly embracing tech to streamline operations, the industry still has room for growth. VR/AR play a crucial role in employee training, saving up a lot of time and resources.

Technology 52

Technology Front of House Back of House Kitchen Safety 52