Modern Restaurant Management

JUNE 15, 2021

While what consumers eat won’t change, post-COVID-19, how they will get it will. The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. The pandemic effectively accelerated trends in how restaurants interact with customers. Inventory stock changed significantly.

Technology 199

Technology Loyalty Program Front of House Online Ordering 199

The Restaurant Times

SEPTEMBER 30, 2021

The finest restaurant marketing is often a good press telling your story and how well you serve the dinners in the town. There are many methods to advertise a restaurant, each with varying targeting, expense, and performance levels. With paid advertising, you can get ads that are affordable and target a specific audience.

Advertising 52

Advertising 2021 Loyalty Program Food Truck 52

7 Shifts

OCTOBER 22, 2019

Instagram is now reshaping the way diners consume their food, and in return restaurants have changed to accommodate the need for “ Instagrammable ” experiences. I think we've done a good job with that,” says Black Tap owner Barish in an article on CNN. Link your official website in the space provided.

Marketing 284

Marketing Social Media SEO Consumer Goods 284

Indoor Media

JULY 22, 2020

There are plenty of review sites, but Yelp is considered one of the most trustworthy and influential to consumers and is only second to Google. Online reviews are crucial to your auto repair shop’s success, as 88 percent of consumers trust online reviews as much as personal recommendations. Ask for Reviews.

Consumer Goods 146

Consumer Goods Customer Service Email Marketing Advertising 146

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Customers are going to be hesitant to dine indoors. Keegan Brown, Marketing Manager Easy On Hold & Brand Music. “The good ol’ days” is a strong sentimental feeling.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Britt Mills, Senior Director of Customer Experience at Mobiquity.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. Consumer-facing industries like food & beverage see more short-term purchases based on emotional triggers—which means maintaining a healthy bottom line becomes a challenge without a dedicated customer base.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Indoor Media

JUNE 7, 2021

Though word of mouth remains a significant way to acquire new customers for businesses of all kinds, modern businesses require more. Today we’ll explore how salon owners specifically can harness Yelp and other contemporary advertising methods to drive customer acquisition. How is the service? Is the product good?

Advertising 78

Advertising Customer Service Website Management Email Marketing 78

Modern Restaurant Management

APRIL 5, 2021

With a changing landscape, it is more vital than ever to help your potential customers see great value in your business. Many business owners spend a lot of time perfecting their desktop site, but consumers are now using their phones for everything, from finding brands on social media to online shopping. Everyone loves a good deal.

Marketing 146

Marketing Coupons Consumer Goods Social Media 146

The Rail

JANUARY 9, 2024

By Briana Hilton, Contributor You may be surprised to learn that one generation is powering the economy forward and spending more than any other demographic – the “silver spenders,” aka consumers aged 59 and older. This is guaranteed to attract older customers.

Loyalty Program 59

Loyalty Program Social Media Website Management Back of House 59

Open for Business

MARCH 21, 2023

Both terms refer to the same thing: getting people to talk about your business and growing your customer base. Because word-of-mouth marketing is an unpaid form of advertising, you can use this important tool no matter your restaurant’s marketing budget. Word-of-mouth marketing is a form of organic advertising.

Marketing 78

Marketing Social Media Email Marketing Customer Experience 78

Sling

OCTOBER 7, 2023

Take the time to learn as much about the cleaning industry as possible, including answers to questions like: Is there a need for cleaning services in your area? Will your cleaning business focus on residential or commercial services? Coming up with a good, descriptive name that isn’t already in use can be tricky and time consuming.

Insurance 78

Insurance Advertising Customer Service Website Management 78

Sling

OCTOBER 1, 2023

Along the way, we’ll address such issues as: Working from home or a storefront The importance of state and local health codes Creating a business plan Getting incorporated and licensed Hiring and scheduling employees We’ll also discuss financing (to make it all possible) and advertising and marketing (to keep it all going).

Catering 78

Catering License Transportation Advertising 78

Indoor Media

JANUARY 4, 2021

With so many consumers preferring to book service appointments virtually, online appointment booking software is necessary for businesses like hair and nail salons. Without a website to support online bookings, you may be missing out on an entire consumer base.

Book 78

Book Advertising Website Management Email Marketing 78

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts to gaze into a crystal ball and re-imagine the future of dining. Coke Freestyle machines allow customers to make their selections using their own smartphone screen. 20 at 4 p.m. EST. Space is limited, click here to register. Here are their insights.

Kitchen Safety 225

Kitchen Safety Food Safety Loyalty Program Technology 225

Indoor Media

JANUARY 28, 2021

With more and more people shopping online, this year has meant a slew of returned products, damaged goods, and unhappy customers. Save that energy for your next big idea or for rewarding your best customers and VIPS. Establish a clear plan for handling unhappy customers and be done with it!

Advertising 78

Advertising Small Business Coupons Customer Service 78

Indoor Media

JULY 22, 2021

For example, if you run a dry cleaning business, Twitter probably isn’t for you unless your specific customer base is highly plugged in; let’s say your business is situated in a bustling area of a modern city. Due to the conversational nature of the platform, you need to have a good brand voice to be successful.

Small Business 78

Small Business Social Media Advertising 2002 78

Next Restaurants

DECEMBER 18, 2019

It’s no secret that excellent food and service are the cornerstones of a successful restaurant business. That being said, there are many other things you can do to foster more customer loyalty and realize restaurant success. To create specific content that resonates with your audience, you need to first identify your consumers.

Social Media 103

Social Media 2020 Influencer Website Management 103

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. MRM Restaurant Survival Guide Updates.

Online Ordering 208

Online Ordering Back of House Customer Service Small Business 208

The Restaurant Times

SEPTEMBER 22, 2021

In a pandemic-affected world, a restaurant website is critical for your restaurant. A website is a tool for branding, expanding business opportunities, effectively engaging customers, and other stakeholders. Your restaurant website acts as an online storefront and defines your online identity. . Social Media Integration

Social Media 59

Social Media SEO Website Management Online Ordering 59

Restaurant365

JANUARY 27, 2022

Restaurant operators have chosen to go digital to ensure customers’ health and safety as these touchless menus can help mitigate virus spread. In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Modern Restaurant Management

MAY 21, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. With less inventory and even fewer customers coming in, we recommend that you widen your margins and revamp your offerings. Offer Safe and Contact-Free Services.

Social Media 203

Social Media Food Safety Cash Management Kitchen Safety 203

Indoor Media

OCTOBER 28, 2021

While you should never do anything good for someone merely to get their praise, there’s no denying that we all enjoy it when we get a thank you for a kind act such as a thank you note or even an expression of gratitude for helping someone during a difficult time. Customer appreciation plays a vital role in your online reputation management.

Social Media 78

Social Media Email Marketing Website Management Customer Service 78

Bingage

DECEMBER 5, 2019

and how to take photos that are customer-friendly and proper social media monitoring. 93% of consumers admit that online restaurant reviews influence their decisions ( Forbes ). 84% of consumers trust online recommendations ( inc.com ). 75% of consumers use Facebook to decide a restaurant to eat out ( Social Media Monthly ).

Social Media 98

Social Media Marketing Consumer Goods Influencer 98

Sling

OCTOBER 9, 2022

If that’s you in a nutshell, why not consider getting involved in an industry that caters to more than 100 million customers in the U.S. After that, it’s about location, team, and customer service. It should be easy to remember, and leave the consumer with no questions as to what your business is.

Small Business 78

Small Business Employee Relations Customer Service Customer Experience 78

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” So, for the first time, restaurant owners and marketers are able to see exactly what their customer’s buying journey looks like.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Consumer Interest in Restaurants is Shifting Quickly. What Consumers Mean by 'Safe' Recent research conducted by Ecolab Inc.

2020 178

2020 Travel Food Safety Consumer Goods 178

The Restaurant Times

NOVEMBER 17, 2022

When it comes to restaurants, especially, guests search for locations that offer unique food, a comfortable ambiance, and only the best customer service. Additionally , 20% of customers who shop at pop-ups decide to do so to share experiences. . What will you be offering that is new and attractive to customers? .

Marketing 52

Marketing 2023 Email Marketing Social Media 52

Indoor Media

AUGUST 1, 2020

Local listings are defined as any website, social media page, or online profile that lists your business name, address, and phone number (NAP). Although each of these sites serves a specific purpose (directions, reviews, social media), they are considered local listings because they help consumers identify and contact local businesses.

SEO 147

SEO Social Media Website Management Customer Service 147

Restaurant Engine

MAY 6, 2020

More dependent on third-party delivery services than ever before, apps like GrubHub, DoorDash, Postmates and UberEats may be hurting more than helping. However, GrubHub prepaid orders charge a 20% marketing commission (higher exposure on the website), plus a 10% delivery commission, a processing fee of 3.05% and an additional $0.30.

Mobile Ordering 96

Mobile Ordering Consumer Goods Food Order Kitchen Safety 96

Sling

JULY 4, 2021

There’s nothing like high-quality photos of food to whet your customers’ appetites and get them in the door. Then, like the video you shot, display them on all your social media channels, on your website, and in your blog posts. 3) Keep Customers Happy With Text Message Restaurant Marketing. 4) Become A Master Of Social Media.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Restaurant Clicks

FEBRUARY 5, 2020

Studies have shown that 82% of consumers read online reviews for local businesses before visiting, so it’s vital that your business is present on review websites and has great ratings. . Certain review sites like Google and Yelp tend to get more traffic than other, less popular restaurant review websites. With almost 2.5

2020 69

2020 Website Management Online Ordering Customer Service 69

Gourmet Marketing

SEPTEMBER 23, 2021

Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. For example, the most simple loyalty program could be a card system that is stamped every time your customers make a purchase. Humanizing your staff is always a good idea.

Marketing 61

Marketing 2021 Social Media Website Management 61

Restaurant Engine

OCTOBER 5, 2022

It used to be that restaurants decorated their interiors with a thought to their ambiance, the type of restaurant and service, and their customer’s comfort. Restaurant owners and managers realize the importance of making their restaurant and their food shine on Instagram. Everyone eats, and most people like to eat good food.

Social Media 73

Social Media Food Website Management Consumer Goods 73

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Restaurants vs. delivery services. Mixed take-out bag. Can't touch this.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? The traditional media channels that brands have relied on, such as TV and radio, suddenly weren’t reaching their customers.

2020 154

2020 Online Ordering Point of Sale Fast Casual 154

Next Restaurants

MAY 12, 2020

Be Sure Customers Know the Steps You’re Taking. Right now with the pandemic ongoing, you are probably doing delivery and curbside service. Do your customers know enough about your cleaning processes to trust your kitchen, staff, and lobby? Find a good way to communicate the steps you’re taking.

Communication 116

Communication Social Media Equipment Website Management 116