Modern Restaurant Management

DECEMBER 17, 2020

This edition of MRM Research Roundup features news that consumers plan to put restaurants at the top of their shopping lists, the latest stats for on premise and why the restaurant of the future is here now. Diners Show Holiday Spirit. “This is a challenging time for both consumers and businesses. Hassle-free holiday meals.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Focus POS

OCTOBER 7, 2019

Tablet Point of Sale Software. Traditional point of sale (POS) terminals are a vast improvement over electronic cash registers, offering greater functionality and efficiency. Increased Efficiency, Accuracy, and Sales. Nobody likes long wait times, and you lose sales when frustrated customers give up and leave.

Point of Sale 76

Point of Sale Mobile Ordering POS Back of House 76

Modern Restaurant Management

DECEMBER 16, 2019

Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6 percent in November, which represents the third consecutive month of positive sales growth and the strongest since January. Thanksgiving typically represents lower sales volumes for most industry segments.

2019 105

2019 Compost Mobile Ordering Point of Sale 105

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. Restaurant year-over-year sales growth was weak during December.

2020 95

2020 Point of Sale Online Ordering Consumer Goods 95

7 Shifts

MARCH 16, 2022

their kids' or pets' names) and by asking questions. their kids' or pets' names) and by asking questions. A restaurant earns its reputation primarily from two things: its food and its service. That's why it is important to learn how to motivate your restaurant employees. Be Flexible. Acknowledge Your Employees.

Front of House 370

Front of House Back of House Communication Customer Service 370

Embrace the Suck

OCTOBER 28, 2021

These are just a few of the questions that are answered when you use a behavioral assessment tool. We have all made them. Most likely you’ll make quite a few more while running a restaurant. Of all the restaurants that open this year, only 50% will still be open in three years! How sad is that? So, what can you do to increase your odds?

Coaching 329

Coaching Training Social Media Hiring 329

Modern Restaurant Management

DECEMBER 19, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. We are also confident in our small-footprint concept that we’ve mastered over the last 35 years, and believe it positions us well when it comes to real estate site selection, which can be a true pain point for companies.

2023 114

2023 Front of House Customer Experience Customer Service 114

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S.

Food Safety 205

Food Safety Mobile Ordering Kitchen Safety Online Ordering 205

Mad Mobile

MARCH 8, 2024

Tableside ordering systems are set to revolutionize how diners interact with your restaurant. Not only that but with their powerful data integrations and flexible formats, they’ll change how you run your business. Implementing a tableside ordering system doesn’t have to be complicated, but there are inherent challenges you’ll have to overcome.

Ordering 40

Ordering POS Online Ordering Mobile Ordering 40

SpotOn

MARCH 4, 2024

While those classic cash registers did wonders back in the day, point-of-sale (POS) systems have now become the industry standard for small businesses and restaurants. To help make the best decision, we'll define the key elements of a robust POS system and the critical questions to ask when looking for a point-of-sale.

Small Business 52

Small Business POS Cash Management Point of Sale 52

Modern Restaurant Management

NOVEMBER 19, 2020

In this edition of MRM News Bites, we feature restaurant community support endeavors, new tech and a little holiday fun. Supporting Independents. Ocean Spray Cranberries, Inc. launched the Ocean Spray Farmers for Chefs Alliance with the goal of helping as many qualifying independent restaurants as possible cover rent, utilities, and payroll costs.

Mobile Ordering 124

Mobile Ordering Kitchen Safety Online Ordering Coaching 124

Modern Restaurant Management

APRIL 2, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three. To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news.

Healthcare 182

Healthcare Employee Relations Online Ordering Customer Service 182

Modern Restaurant Management

SEPTEMBER 30, 2020

55 percent choose staff wearing gloves and face masks. This edition of MRM Research Roundup features diner expecations over the next few months, robots for QSRs, and the best cities for coffee lovers, vegans and vegetarians. How Comfortable are Diners? Some highlights inlcude: Consumers' projected dining out frequency.

2020 186

2020 Mobile Ordering Guest Recovery Customer Service 186

BNG Point of Sale

OCTOBER 13, 2021

How to Choose a Point-of-Sale System for Your Convenience Store. A Guide To Choosing the Best POS System for Your Convenience Store. Nevertheless, convenience stores won’t be able to deliver the service they’re known for without a modern, robust point-of-sale business payments system.

POS 52

POS Point of Sale Cash Management Inventory 52

Apicbase

JUNE 20, 2022

Moreover, making mistakes when choosing franchisees can take a devastating toll on your company’s reputation AND the relationship with the other franchisees of your restaurant brand. You can do many things as a franchisor to improve your chances of building a thriving restaurant franchise. We’ll cover: What is a restaurant franchisee?

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Restaurant365

NOVEMBER 19, 2020

Once you know this recipe costing breakdown, you can examine sales margins on menu items. Once you know this recipe costing breakdown, you can examine sales margins on menu items. Your restaurant food cost is pivotal to your business’ financial success. Here, we explore some advanced tips for restaurant inventory management.

Food 78

Food Point of Sale Inventory Waste 78

Modern Restaurant Management

SEPTEMBER 15, 2020

TIPs offers training for individuals on the responsible sale, service and consumption of alcohol. NAB will vertically integrate SALIDO's Restaurant OS on top of their existing payments platform, EPX, to offer a single and powerful payment solution for all hospitality partners. Hospitality Recovery Coalition. NAB Acquires SALIDO.

Fast Casual 134

Fast Casual Casual Menu Mobile Ordering 134

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Even cost of sales may go down as the ghost kitchen typically has a smaller, more manageable menu. FAT Brands Chairman and CEO Andy Wiederhorn.

2020 136

2020 Kitchen Safety Consumer Goods Point of Sale 136