7 Shifts

SEPTEMBER 19, 2022

The restaurants that prioritize employee retention above all will come out on top. The restaurants that are able to keep employees around treat the employee experience with as much regard as the customer experience, if not more. Why do employees leave their restaurant jobs? Check your culture. Table of Contents.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Culinary Cues

MARCH 30, 2020

Labor issues have been at the top of the list for decades: low pay, no benefits, unpredictable schedules, 12-hour shifts, and difficulty finding and retaining good employees when these issues persist. The restaurant industry has been plagued with problems for decades – this international crisis has brought everything to a head.

Small Business 355

Small Business Food Supply Food Truck Healthcare 355

7 Shifts

OCTOBER 30, 2019

Retaining employees is a major problem for the restaurant industry—with the annual employee turnover rate sitting at a staggering 73%, the average employee tenure is just one month and 26 days. When you hire someone who doesn’t share your team’s values, no amount of training will make them engaged in their work.

Hiring 283

Hiring Training Customer Experience 2010 283

7 Shifts

OCTOBER 2, 2019

This is a great step up in your restaurant career, and one that 25% of all restaurant staff want to make. There are certainly skills that will help you keep your staff engaged and your restaurant running smoothly, but some of what you need to know can only come from experience. What are their goals and challenges?

Management 285

Management Management Communication Back of House 285

Culinary Cues

MAY 15, 2021

The lesson learned must be that our employees are the most important component of a successful restaurant. To attract and retain quality staff you must train well, treat them with respect, pay them a respectable wage, offer reasonable benefits, and provide them with the tools to be successful. What if……happens? How will we react?”

Customer Experience 387

Customer Experience Cash Management Customer Service Front of House 387

7 Shifts

SEPTEMBER 3, 2019

There are the long hours on your feet, the unexpected rush of diners, the last-minute callouts, and the customers you just can't seem to please. A lot of the tough situations that arise during a restaurant shift are difficult to control, and they can make for some pretty grumpy employees.

Sports 284

Sports Training Fine Dining 2017 284

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. One way to keep customers coming back? Benefits of having an engaging newsletter. Benefits of Having an Engaging Newsletter for Your Restaurant Business. Table of Contents.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

7 Shifts

DECEMBER 15, 2021

Despite your best scheduling efforts , there will always be imperfections, and conflicts will arise. In order to keep scheduling flexible for employees – yet still ensure each shift is fully staffed – your restaurant can offer a shift swap policy. Employees Are Offered Flexibility & Autonomy. Table of Contents.

Restaurant Law 370

Restaurant Law Mobile Ordering Technology Communication 370

Social Hospitality

AUGUST 25, 2019

Faster customer response drives customer engagement and increases business conversion. This will ultimately help restaurants retain loyal customers. Here are various ways Chatbots can be effectively used. Promote Offers Chatbots can email new deals and offers to your list of current customers. Showcase Your Menu.

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

7 Shifts

MARCH 31, 2023

“Take better care of your staff.” Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. With rising food and labor costs, how can you prioritize the working conditions for your team so they stick around?

Hiring 195

Hiring Front of House Back of House Document 195

7 Shifts

FEBRUARY 26, 2021

The easiest way to get your food out there is by partnering with a third-party delivery app. While easy, this way ends up costing more in the short term, does not contribute to long-term growth, and can end up hurting your business. It will still cost you to run your own delivery. Join the Marketplace ??

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Goliath Consulting

MARCH 19, 2021

With most restaurant operators in a tighter bind to find new talent, high employee turnover has come at a greater cost. Retaining employees during the pandemic has become a critical factor in ensuring your restaurant’s success long term. Here we suggest five operators can reduce employee turnover.

Recruiting 78

Recruiting Small Business Magazine Hiring 78

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Sling

OCTOBER 6, 2022

Are you searching for a way to recognize your employees for their years of service, reward them for a job well done, and retain them longer? You can achieve all three of those goals — recognizing, rewarding, and retaining — by instituting employee incentive programs. What are employee incentive programs?

Back of House 148

Back of House Healthcare Customer Service Transportation 148

Sling

MAY 22, 2020

Employee turnover is an invisible issue that most managers tend to neglect. But if you want your business to succeed, you need to understand employee turnover and be able to manage it for the better. What Is Employee Turnover? Voluntary Employee Turnover. Lack of engagement. Conflict with other employees.

Management 144

Management Management Employee Relations Insurance 144

Sling

APRIL 27, 2023

Restaurant operations management is essential for the long-term health of your business. It’s like working on the business rather than in the business and, done well, may help you move your operation to new levels of success. They are also composed of smaller, more specific goals that inform the decisions you make for your restaurant.

Operations 78

Operations Management Management Inventory 78

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. That, in itself, is a huge problem because now you have to find a qualified replacement in addition to your normal daily responsibilities. 1) Seek Diversity.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Sling

JUNE 20, 2022

Want to build an effective team, retain high-performing employees, and make your business the best it can be? In this article, we help you understand exactly what a performance improvement plan is and how to implement it in your company. 1) Improves engagement. Implement a performance improvement plan.

Employee Relations 78

Employee Relations Small Business Document Customer Service 78

Goliath Consulting

MAY 24, 2022

Although even with the rapid technological advances that seem challenging to keep up with, employers need to keep themselves up to date and, most notably, their employees up to date with these changes. Therefore, incorporating digital training will help them retain what they are learning and increase their engagement in the workplace.

Training 88

Training Website Management Food Safety Technology 88

Sling

MAY 14, 2022

A strong employee value proposition can do many things for your business: attract high-potential employees, help retain high-performing team members, set you apart from your competition, and much more. How can an employee value proposition do so much? Employee value proposition defined.

Management 78

Management Management Employee Relations Insurance 78

The Restaurant Times

SEPTEMBER 23, 2020

Happy employees promote a healthy environment and are often responsible for satisfied customers. With rising attrition caused by an abundance of opportunities, keeping up the employee morale, reducing turnover rate, and fostering teamwork have become more critical than ever before. Train Your Restaurant Staff.

Back of House 98

Back of House Document Training Hiring 98

Sling

JANUARY 19, 2020

Sure, your team isn’t related by blood, but it benefits from many of the traits that make families strong: camaraderie, cooperation, and strong bonds. Increasing employee engagement will help you build those traits and attract and retain the best talent. Employee Engagement Defined.

Employee Relations 117

Employee Relations Leadership Hiring Training 117

The Rail

NOVEMBER 11, 2022

By Ellie Shippey, Contributor Getting involved in your local community is not only a great way to show your appreciation and do good in your neighborhood, but it can also boost business. Let’s go over five ways you can get your restaurant involved in your local community and further explore why you should.

Social Media 105

Social Media Events Online Ordering Consumer Goods 105

Society Insurance

OCTOBER 5, 2022

A recent report revealed that 21% of millennial employees have changed jobs within the past year. With so much turnover, many companies, managers and recruiters are desperately trying to understand how to retain employees. Make sure to give employees the ability to collaborate with one another. Modernize Company Culture.

Employee Relations 59

Employee Relations Education Certification Insurance 59

Restaurant Engine

JULY 13, 2022

You know that a point-of-sale system (POS) is great for your customers, enabling them to have a bit more control when ordering or paying for their meals. Did you know, though, that a POS system is great for managing your business and improving your efficiency? And do you want to improve your productivity? tweet this).

POS 102

POS Website Management Point of Sale Loyalty Program 102

Sling

JULY 28, 2021

Effective employee management is an essential part of the work environment that all managers strive to achieve but few actually reach. In this article, the management experts at Sling give you some of the best employee management tips to help you get the most out of your team. What Is Employee Management?

Management 97

Management Management Loyalty Program Communication 97

Sling

JANUARY 6, 2021

Do you want to provide a structure for your business’s labor needs and get the most out of your current resources and performance? By creating a model of this type, you can ensure that your business has the right number of staff with the right number of skills to meet the demands of your industry. Read on to find out.

Recruiting 78

Recruiting Hiring Tip Distribution Management 78

Bingage

NOVEMBER 27, 2020

Indeed, it’s a difficult time — but this time it is significant to be realistic about the downfall, it’s also essential for a restaurant owner to look for an opportunity for growth, engagement, and knowledge sharing among staff. Now how do you manage your staff during this difficult time? People are also concern about safety!!

Employee Relations 98

Employee Relations Food Safety Blog Hospitality 98

The Restaurant Times

JUNE 9, 2020

The working and success of delivery kitchens/dark kitchens directly depends on the employees working in them. It is thus essential that restaurateurs have a systematic way to schedule their shifts. What to consider before choosing an ideal employee scheduling software. Ways to communicate your restaurant closure with staff.

Mobile Ordering 81

Mobile Ordering Communication POS Delivery 81

Sling

JANUARY 19, 2020

Sure, your team isn’t related by blood, but it benefits from many of the traits that make families strong: camaraderie, cooperation, and strong bonds. Increasing employee engagement will help you build those traits and attract and retain the best talent. Employee Engagement Defined.

Employee Relations 78

Employee Relations Leadership Hiring Training 78

Bingage

DECEMBER 18, 2022

Rewards Marketing can help you : Build connection Increase customer loyalty Drive engagement and Attract new customers. There are so many ways the customer can earn such points. For example – grievance compensation, social sharing, emails, or any other actions you take to drive traffic to your site. Point-based system.

Loyalty Program 52

Loyalty Program Marketing Point of Sale Email Marketing 52

Sling

JUNE 5, 2020

In this article, we define human resource planning, outline its objectives, and provide a step-by-step guide to implementing this crucial practice in your business. All while avoiding a shortage or surplus in your workforce. All while avoiding a shortage or surplus in your workforce. That’s where Sling can help.

Definition 88

Definition Employee Relations Recruiting Communication 88

Modern Restaurant Management

MARCH 18, 2020

” The Association proposed three separate categories of protection for industry restaurants and employees: directed/targeted financial relief; loans/insurance options for impacted small businesses; and tax measures. . Authorize the Department of Treasury to create a $145 billion Restaurant and Foodservice Industry Recovery Fund.

Insurance 161

Insurance Employee Relations 2002 2001 161

Society Insurance

SEPTEMBER 21, 2022

Remote work can provide flexibility for those employees who are more productive at certain times of the day or who need to pick up a child from school or daycare. Its benefits for recruiting, retention, and even productivity are hard to beat, but for remote work to be successful in any company, employees have to be engaged.

Insurance 52

Insurance Communication Email Marketing Equipment 52

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. That’s up 5 percent from August and 11 percent from July. Hiring Crisis Facts.

2021 175

2021 Loyalty Program Retail Online Ordering 175