Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. Entering 2024 brings uncertainty but holds hope for growth. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice.

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2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

JANUARY 18, 2024

The journey of a cocktail from the bartender's shaker to the customer's hand reflects the trends, tastes, and innovations of the time. As we look forward to 2024, we see emerging patterns that are set to redefine cocktail culture, sparking creativity, and tantalizing our taste buds in unexpected ways.

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2024 Compost Sustainability Presentation 106

Modern Restaurant Management

DECEMBER 26, 2023

Enhanced Customer Engagement – Restaurants intensified their commitment to customer engagement, using strategies including personalization, loyalty programs, and data analytics to customize offerings and experiences. This helped them improve customer relationships, loyalty, satisfaction, and retention.

Dietary Restrictions 120

Dietary Restrictions 2024 Food Safety Food Supply 120

Modern Restaurant Management

DECEMBER 28, 2023

As we step into the new year, it is crucial to examine how AI goes beyond being a buzzword and becomes a real driving force that shapes the way we experience dining. They also extend to customer-facing areas of the business. The impact of AI on gathering customer feedback is truly revolutionary.

2024 120

2024 Dietary Restrictions Customer Experience Customer Service 120

Goliath Consulting

OCTOBER 12, 2023

Culinary boundaries will be pushed next year through taste and innovation. Food and flavor trends in 2024 are all about embracing the rich diversity of global cuisines, pushing the boundaries of taste, and celebrating the artistry of culinary craftsmanship. Umami Umami is being celebrated in 2024 like never before.

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2024 Food Innovation Sustainability 97

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. Experiential Dining The dining experience is becoming as important as the food itself.

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2024 Technology Menu Mobile Ordering 52

OneDine

JANUARY 9, 2024

With the onset of 2024, there’s no better time for restaurateurs to embrace innovative technological advancements to streamline operations, enhance customer experiences, and stay ahead in a competitive market. In 2024, we can expect a surge in the use of QR codes for menu browsing, ordering, and payment processing.

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2024 Technology Customer Experience Sustainability 52

Modern Restaurant Management

MARCH 13, 2024

To revitalize the workforce and enhance operational efficiency, it is imperative that we boldly explore innovative solutions across reskilling, retention, and robotics. Understanding the Drought The labor shortage has hit hard, with many restaurants operating below capacity despite a rebound in customer demand.

Loyalty Program 190

Loyalty Program Customer Service Customer Experience 2024 190

Mad Mobile

JANUARY 23, 2024

Innovative retailers can stay ahead of the competition by making informed predictions and taking action based on those predictions. Hybrid seamless shopping is here to stay Hybrid shopping stands as a pivotal factor in the evolving retail trends, blending the ease of online shopping with the in-store experiences of brick-and-mortar stores.

Retail 52

Retail 2024 Social Media Online Ordering 52

Modern Restaurant Management

DECEMBER 21, 2023

BrewLogix sees consumers of craft beverages moving from a “consumption creates the experience” mindset to an “experience creates consumption” mindset. They look for experiences that include craft beverages rather than viewing consumption as the end game. Craft beverage consumers have evolved.

2023 120

2023 2024 Insurance Employee Relations 120

Open for Business

MAY 30, 2024

Industry leaders, innovators, and passionate restaurateurs gathered to explore the latest trends and tech shaping the future of dining. At the National Restaurant Association Show, our restaurant experts hosted engaging product demos and our on-site illustrator delighted guests with custom illustrations of their favorite restaurants.

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2024 Innovation Hospitality Dine-in 78

Modern Restaurant Management

FEBRUARY 7, 2024

The dining landscape is shifting, driven by Gen Z's (currently 11- to 26-year-olds) quest for “genuine” culinary experiences over the conventional allure of "the best" restaurants. They research, investigate and seek out experiences – especially when it comes to restaurants.

Social Media 193

Social Media Customer Experience Influencer Dine-in 193

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. trillion in 2024. . trillion in 2024. 25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

MAY 24, 2024

How can you keep customers returning to your restaurant when so many choices exist? This stresses the need for customer retention programs. Today, customers find restaurant brands through influencers, social media, review sites, and multiple channels. It increases the restaurant sales and builds a loyal customer base.

Loyalty Program 122

Loyalty Program Point of Sale Email Marketing Customer Experience 122

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Modern Restaurant Management

DECEMBER 20, 2023

While there was a strong desire to return to pre-pandemic norms, many businesses underestimated the lasting impact of COVID-19 on customer behaviours and preferences. With growing awareness of climate change and sustainability, some restaurants were seen as lagging in adopting eco-friendly practices and minimising their carbon footprint.

2023 192

2023 Loyalty Program Mobile Ordering Consumer Goods 192

Perfect Daily Grind

FEBRUARY 3, 2023

The two-day event will include lectures, seminars, sensory experiences, and networking opportunities. The campus is set to host its new Engaging Talks series, which starts with The new role of the company in the territory: how to build a successful, sustainable, innovative company. Here are this week’s stories.

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2023 Seminar Certification Food Supply 121

Perfect Daily Grind

JANUARY 13, 2023

Carroll has 25 years’ experience working in the retail, foodservice, and out-of-home sectors, and will initially focus on expanding Oatly’s foodservice and OOH partnerships. Chapman University partners with the CA Dairy Innovation Centre on Coffee, Tea, and Creamers: The Science and Art of Milk in Beverages course.

2023 142

2023 Events Website Management Leadership 142

Modern Restaurant Management

FEBRUARY 10, 2020

Having a strategy for plant-based is now a business imperative–your customers want it and your competitors are doing it. Qdoba Mexican Eats’ nation-wide Impossible Foods launch in 2019 made it a standout, with the restaurant chain allowing customers to add Impossible Foods’ plant-based meat to any of its core dishes.

Hospitality 153

Hospitality Food Consumer Goods Point of Sale 153

PathSpot

MAY 7, 2024

With technology becoming more cost-effective, dependable, and user-friendly, remote temperature monitoring offers food manufacturing companies the chance to deliver outstanding customer experiences and enhance profitability. The result is that food manufacturers improve sustainability and reduce costs.

Food Safety 40

Food Safety Food Demo Food Supply 40

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. As menu innovation continues to drive foot traffic into restaurants and increased sales, plant-based food options will continue to be at the forefront of restaurant trends in 2020.

2020 135

2020 Kitchen Safety Consumer Goods Point of Sale 135

Modern Restaurant Management

JANUARY 31, 2020

Sustainability. Packaging : The concern the public has with plastic pollution is putting pressure on food companies to find sustainable alternatives. We are reducing single-use plastics, introducing reusable containers and working with suppliers to innovate packaging. Consumers want to know the story behind their food.

2020 164

2020 Loyalty Program Point of Sale 2019 164

Modern Restaurant Management

FEBRUARY 1, 2021

But the data is showing that once those guests are there, value is not what they highlight the most as part of their experience. For full-service restaurants, net sentiment for top performing brands was a lot more consistent across all attributes of the restaurant experience. ” Customer Desire and Brand Delivery.

2021 122

2021 Point of Sale Guest Recovery Travel 122

Modern Restaurant Management

MARCH 3, 2023

Consumers want restaurant experiences : 84 percent of consumers say going out to a restaurant with family and friends is a better use of their leisure time than cooking and cleaning up. commercial foodservice customer traffic to restaurants and other foodservice outlets ended 2022 flat compared to a year ago. Calmer Seas Ahead The U.S.

2023 199

2023 2022 Consumer Goods Point of Sale 199

Apicbase

JANUARY 13, 2023

Data-driven operators get 26 times more customers; are 6 times more likely to keep those customers; and are 19 times more likely to be profitable. The number of food delivery apps is growing — in 2023, customers can pick between 54 delivery apps in the US alone. Statista F&B Delivery App Downloads , 2022).

2023 52

2023 Operations Management Management 52