Modern Restaurant Management

DECEMBER 14, 2021

Modern Restaurant Manaagement (MRM) magazine asked restaurant industry insiders to discuss the key challenges they believe restaurants will face in 2022. Restaurants will continue to grapple with labor shortages and supply chain disruptions throughout 2022. Supply chain : Supply chain issues will be a key challenge in 2022.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

Modern Restaurant Management

MARCH 22, 2023

As if hiring struggles weren’t enough of a problem, retaining employees remains a challenge, with the quit rate in food service at approximately 5.4 – 6.2 percent in late 2022. While there’s hope across the industry that this trend is easing, staffing challenges will likely remain for many throughout the year.

Back of House 177

Back of House Front of House Food Safety Kitchen Safety 177

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Fast forward to 2022. Who makes the magic happen?

Food 186

Food Food Safety Front of House Fast Casual 186

Modern Restaurant Management

AUGUST 5, 2021

It’s not enough just to recover, retail and specifically restaurants and the food industry are compelled to pivot, adapt and create a model that will endure. The restaurant industry took the brunt of the pandemic’s economic and societal impact and is now being asked to respond to the permanently changed consumer landscape.

Food Truck 212

Food Truck Retail Mobile Ordering Food Safety 212

Black Box Intelligence

MARCH 8, 2022

If you’re heading into 2022 with cautious optimism, that’s understandable. Here are the restaurant trends for 2022. . And off-premise dining continued its dominance, as consumers enjoyed the safety and convenience of eating at home. . Restaurant industry trends 2022. Here’s our restaurant forecast for 2022. .

2022 52

2022 Guest Recovery Point of Sale 2021 52

Modern Restaurant Management

JUNE 30, 2023

Customers drive up to the designated lane, scan their order code and are rewarded by getting their food quicker. Improvements here increase order accuracy and cut down on added food costs for remaking a stolen or misplaced order as well. Own Your Changes In March 2023, restaurants’ food prices were 8.8

Operations 177

Operations Mobile Ordering Customer Experience Online Ordering 177

Transact

SEPTEMBER 30, 2022

As convenience stores ramp up their fresh food programs, the foodservice industry asks a new question: Are c-stores the new quick-service restaurant? Originally known for “cokes and smokes,” some of the biggest names in convenience have integrated delis, grab ‘n go food and even full kitchens in locations across the U.S.,

Kitchen Safety 78

Kitchen Safety Food Safety Back of House Retail 78

Modern Restaurant Management

MARCH 1, 2022

To accurately assess the underlying trends of restaurant performance, RMS compared 2021 sales and traffic to pre-pandemic 2019 data. On average, sales were up 8.1 In short, consumers are ordering more food, and for larger parties. percent, and it’s clear that net sales performance was sustained by average check growth.

Loyalty Program 180

Loyalty Program Mobile Ordering Download Food Order 180

Restaurant365

JANUARY 7, 2022

Yet, unfortunately, it looks as if we are to have another winter season of adjustments ahead with the Omnicron variant predicted to peak in the United States in January of 2022. Upgrading to a handheld point-of-sale device will save your servers valuable time when taking guest orders. Add a sense of privacy.

Outdoor 148

Outdoor Seasonal Menu Point of Sale Dine-in 148

EATER

APRIL 20, 2022

Critics say they make food inequity even worse. During the 2018 election campaign that swept her into office, a constituent quizzed her about the spread of dollar stores and the lack of healthy food choices in her district, where the residents are more than 80 percent Black. James Leynse/Corbis via Getty Images.

Food Safety 104

Food Safety Food Retail Small Business 104

Modern Restaurant Management

SEPTEMBER 23, 2020

These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're Tastewise, an AI-powered food intelligence solution, launched in the UK. In this edition of MRM News Bites, we feature real-time data on consumer behavior and the move to #cutoutcutlery. SpotOn Transact, Inc.

Serving 204

Serving White Paper Food Recycling 204

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. million guests. “The Juicey Awards are about honoring our passionate store owners.

Franchise 186

Franchise Franchising Fast Casual Loyalty Program 186

Modern Restaurant Management

DECEMBER 19, 2023

We are also confident in our small-footprint concept that we’ve mastered over the last 35 years, and believe it positions us well when it comes to real estate site selection, which can be a true pain point for companies. Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry.

2023 114

2023 Front of House Customer Experience Customer Service 114

EATER

FEBRUARY 3, 2023

Recently, the organization has come under fire after New York Times reporting revealed that proceeds from the organization’s foodservice safety certification program ServSafe , taken by thousands of hospitality workers across the country each year, were being used to lobby for laws to keep wages low for those same workers.

Restaurant Law 90

Restaurant Law Certification Point of Sale Food Safety 90

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 148

Bar Cash Management Loyalty Program Point of Sale 148

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. “We are very excited about our partnership with SaverLife. .

Franchise 199

Franchise Franchising Fast Casual Point of Sale 199

Modern Restaurant Management

SEPTEMBER 14, 2021

New & Notable spotlights the latest news restaurateurs need to know. TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more.

Food 171

Food Tip Distribution Guest Recovery Food Safety 171

EATER

FEBRUARY 27, 2024

In October 2022, Kroger and Albertsons announced that both companies’ respective boards had voted to approve a merger. billion merger. billion merger. If completed, Kroger-Albertsons would be the second-largest grocery retail chain in the country , right behind Walmart. antitrust concerns” over the merger.

Restaurant Law 85

Restaurant Law 2023 Consumer Goods Back of House 85

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. ” Highlights from the report include: Fast Food.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Modern Restaurant Management

FEBRUARY 1, 2021

This edition of MRM Research Roundup features the latest restaurant sales stats, brand loyalty, Valentine's Day spending plans and more. Same-Store Sales Fall. The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence.

2021 131

2021 Point of Sale Guest Recovery Travel 131

EATER

MARCH 24, 2023

In October 2022, Kroger and Albertsons announced that both companies’ respective boards had voted to approve a merger. The coalition insists that this merger is an obvious monopoly that will lead to “store closures, thousands of lost jobs, and higher food prices.” billion merger. billion merger.

Restaurant Law 122

Restaurant Law Back of House Front of House Consumer Goods 122

Modern Restaurant Management

OCTOBER 22, 2020

“The concepts are designed with our consumer in mind and position our stores to grow sales within and outside the four walls, while reducing buildout costs for franchisees.” ” Many of the concepts are designed to grow off-premise sales, including ghost kitchen formats and smaller takeout footprints as low as 1,000 sq.

Franchise 149

Franchise Franchising Loyalty Program Kitchen Safety 149

Modern Restaurant Management

JUNE 8, 2020

In this edition of MRM News Bites, we feature the latest on PPP loans and newest tech and products to help restaurants on the road to recovery. PPP Goes Flexible. President Trump signed H.R.7010 Key takeaways include: Borrowers now have 24 weeks to use the funds instead of eight. President Trump signed H.R.7010

Guest Recovery 148

Guest Recovery Food Safety Employee Relations Mobile Ordering 148

Apicbase

DECEMBER 8, 2022

But despite the aftermath, the sector has gradually recovered by 2022 – to a point where a new sense of normality has set in. What will customers expect from food and hospitality brands? What will customers expect from food and hospitality brands? 59% prefers to collect the food themselves.

2023 52

2023 Food Supply Online Ordering Kitchen Safety 52

EATER

MAY 17, 2022

The food writer Craig Claiborne catches wind of her talent and comes for lunch. In America, a voracious appetite for food and cooking was beginning to manifest alongside a growing curiosity for food from other places. She’s teaching cooking classes to keep busy and bring in a bit of income. Times were different.

Social Media 98

Social Media Book Point of Sale Food Safety 98

The Rail

JULY 19, 2022

Restaurant technology encompasses various modern and state-of-the-art equipment, tools, software, and solutions that food establishments now use on a regular basis. By Katie Sullivan, Contributor The restaurant industry has changed dramatically over the past few years largely due to factors like new technology, external influences (e.g.

Online Ordering 52

Online Ordering Front of House Food Supply Back of House 52

EATER

MARCH 1, 2022

According to the United Nations, more than 660,000 Ukrainians have fled their homes in search of safety as war rages in their country. World Central Kitchen, the nonprofit food relief organization operated by chef Andrés, announced that it would be on the ground in Poland within hours of the Ukraine invasion. Not our backs.”.

Hospitality 101

Hospitality Kitchen Safety Point of Sale Back of House 101

EATER

DECEMBER 14, 2022

From major chains like Starbucks to mom-and-pop spots, 2022 was a big year for worker-led labor action In 2022, after two years of working on the frontlines of the COVID-19 pandemic, workers across the country made clear that they’d had enough, and walked off the job. Marylu Herrera /Eater.

2022 98

2022 Restaurant Law Insurance Food Safety 98

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. Food delivery is nothing new, of course. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.)

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

AUGUST 11, 2021

Thus far in 2021, the company has expanded across Las Vegas at the Convention Center, LINQ Hotel, and Arizona Charlie’s Boulder Casino, as well as reopened with the unveiling of the new Virgin Hotel. “Dunkin’ continues to modernize with convenience at the forefront. Getting Hotter at Dave's.

Franchise 178

Franchise Franchising Fast Casual Sports 178

Modern Restaurant Management

DECEMBER 14, 2020

US Foods Holding Corp. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

Mad Mobile

FEBRUARY 16, 2024

A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices. Customers still expect great service and amazing food. Implementing QR code ordering is one of the fastest ways to quickly implement digital ordering. Absolutely not.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Modern Restaurant Management

MARCH 24, 2020

Brands, Mount Franklin Foods, US Foods, Melt Shop, FoodMaven, Nathan's Famous, Island's Fine Burgers & Drinks, Checkers & Rally’s, Lineage Logistics and Minnow. This edition of MRM News Bites features the National Restaurant Association, Absolute Brands, Bacardi, Tito's Vodka, Yum! New Level of Hot Dog.

Food Supply 96

Food Supply Kitchen Safety Cash Management Food Safety 96

EATER

JULY 22, 2021

Even before the pandemic, restaurants were in a precarious position, squeezed between ever-increasing rents, food costs, and payrolls. Even before the pandemic, restaurants were in a precarious position, squeezed between ever-increasing rents, food costs, and payrolls. Chef Russell Jackson was tired. Honestly,” he said, “I’m broken.”.

Fine Dining 116

Fine Dining Back of House Dine-in Front of House 116