Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands.

2022 211

2022 Mobile Ordering Guest Recovery Point of Sale 211

Modern Restaurant Management

OCTOBER 28, 2021

Your Response Menu. They run the gamut, from signage at the host stand and the restaurant website, to the restaurant’s social media pages and customer email list or loyalty program. Any restaurant reward or loyalty program should have this messaging included as well. Food for Thought.

Communication 195

Communication Social Media Menu Loyalty Program 195

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Modern Restaurant Management

JANUARY 22, 2021

We are continuing to expand to new locations and introduce new menu items – you never know what we have up our sleeves. Dave’s Hot Chicken is spicing up its 2021 franchise development strategy. The brand is set to open at least 30 locations in 2021, and plans to have an additional 300 units in development.

Franchise 199

Franchise Franchising 2020 2021 199

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 203

Food Safety Mobile Ordering Online Ordering Kitchen Safety 203

Modern Restaurant Management

DECEMBER 14, 2020

." The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. These offerings have been selected specifically for operators who want to pivot their seasonal outdoor dining areas to warm, winter-friendly spaces given ongoing dine-in restrictions.

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

Modern Restaurant Management

MARCH 11, 2020

We would like to thank Derek Jones and all of the employees at Smart Foodservice for their dedication in building a highly differentiated business in the cash and carry industry, and we know the company will be in great hands with its new owners.” by the end of fiscal 2021. reducing to approximately 3.0x

Bar 124

Bar Cash Management Loyalty Program Point of Sale 124

Modern Restaurant Management

AUGUST 14, 2020

As a way to provide a fast-track to joining the Fazoli’s Family, the brand’s latest conversion program offers new and current franchisees a Zero Franchisee Fee, Zero Royalty Fee in year one. We are offering a groundbreaking conversion opportunity with our new Fazoli’s 2020 Franchise Incentive Program.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Modern Restaurant Management

MAY 27, 2020

“While cafes, dining halls, cafeterias, and concessions stands may look a little different, I am confident that they will feel and be safe for our employees and everyone we serve,” said John Zillmer, Aramark’s CEO. Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks.

Food Safety 154

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 154

Modern Restaurant Management

NOVEMBER 2, 2020

Menu price changes. Finally, they asked survey respondents if they had raised or lowered their menu prices in response to the pandemic, and how their guests have reacted to those additional costs. Fast casual and fine dining establishments need to modify their menus to tasty food that travels well.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. The Awards are one of these programs.” ” said Dawn Padmore, VP of Awards.

Food 159

Food Tip Distribution Guest Recovery Food Safety 159

Modern Restaurant Management

JULY 27, 2020

Interest for alcohol-related experiences has increased since June 1, relative to other food activities, with a rise in consumer interest for wineries (up 51 percent), cideries (up 39 percent), breweries (up 24 percent) and distilleries (up 19 percent). Meanwhile, grocery related businesses are on the decline as people spend less time at home.

Franchise 146

Franchise Franchising Mobile Ordering Kitchen Safety 146

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Even cost of sales may go down as the ghost kitchen typically has a smaller, more manageable menu. Plant-based Menu Items. Jim Collins, CEO at Kitchen United.

2020 135

2020 Kitchen Safety Consumer Goods Point of Sale 135

Modern Restaurant Management

OCTOBER 29, 2020

Chowly entered into a partnership with Grubhub to bring independent restaurants a frictionless menu management and order fulfillment solution, helping restaurant owners more easily leverage Grubhub’s marketplace to drive more orders online. Chowly Teams with Grubhub. The experience features: ?

Online Ordering 136

Online Ordering Customer Service Seasonal Menu Food Order 136

Modern Restaurant Management

MARCH 16, 2020

percent from unusually high numbers a year ago related to U.S. Better value for customers who won’t pay fees or higher menu prices associated with delivery. Offering multiple ways to order – from kiosks to loyalty apps to tablets – is essential to minimizing customers’ wait times. That was up 5.7

Mobile Ordering 104

Mobile Ordering Online Ordering Point of Sale POS 104

Modern Restaurant Management

DECEMBER 12, 2019

"The five existing cafes we have in Colorado have quickly become fan favorites, and the active communities here have continued to gravitate towards our better-for-you menu items. An inaugural loyalty program (September). Program, which has impacted more than 65 million students in 35 years. A rebrand (June).

Franchise 94

Franchise Franchising Loyalty Program Book 94

Modern Restaurant Management

MAY 1, 2020

Some businesses have had a harder time adapting their business models, including French restaurants (-62 percent in seasonally adjusted consumer interest relative to other similar types of businesses), tapas & small plates (-57 percent) and hot pot (-53 percent). Restaurant Industry Consumer Perspectives. In the U.K.,

2020 163

2020 Fast Casual Food Safety Guest Recovery 163

Modern Restaurant Management

NOVEMBER 20, 2019

Since then, the couple has worked to streamline operations and build-out the menu, while also repositioning the brand for expansion. “The restaurant appeals to consumers from all walks of life and we just see so much potential in this concept and its menu. The menu may vary by location.

Franchise 84

Franchise Franchising Customer Experience Seasonal Menu 84