7 Shifts

MARCH 18, 2021

How restaurant sales were impacted Shortly after lockdowns were initiated, restaurant sales across the board—from full-service dining to coffee shops—took a nosedive. Outdoor dining, warm weather, and a decline in virus cases helped the industry. Outdoor dining, warm weather, and a decline in virus cases helped the industry.

Point of Sale 370

Point of Sale Back of House Front of House Outdoor 370

7 Shifts

MARCH 3, 2021

This places kitchens at the center with and multiple spokes—from delivery to meal kits to virtual brands—all coming out of it. Fast casual is king With dining rooms effectively shut down early last year (many of them still limited), restaurants had to rethink how they would be serving hungry diners.

Fast Casual 195

Fast Casual 2021 Back of House Casual 195

7 Shifts

JANUARY 11, 2021

But 2021 is the year to evolve your restaurant for whatever comes next. We like to think of it as a roadmap to success in 2021 and beyond. The traditional division of labor between the front of the house and back of the house is no more, and restaurant employees have taken up responsibilities this year that they never imagined.

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

Modern Restaurant Management

DECEMBER 23, 2020

Restaurant design, kitchens, and the dining customer experience has been changing over the past few years and with the COVID pandemic, it may be changing again. These aspects create a modern yet interactive dining experience with a connection to the built environment. Getting Creative with Outdoor Space.

Design 215

Design 2021 Outdoor Brewery 215

7 Shifts

DECEMBER 16, 2021

To account for a large increase in permanent, pandemic-related closures, we only analyzed restaurants that have remained open from 2019 through 2021. Here's what we found: What Shifts Increased from 2019 to 2021? We've seen a 77% increase in patio roles , likely due to the extension of patio season and prevalence of outdoor dining.

Front of House 195

Front of House Back of House 2019 Employee Relations 195

Modern Restaurant Management

NOVEMBER 30, 2020

Perhaps the biggest question on restaurateurs’ minds right now is: “Do I plan for the 2021 I was expecting, or can I just go back to 2019?” My colleagues and I at EPAM Continuum have been thinking of 2021 and the trends that will soon be served to us. ” Worry not. Curbside Appeal.

2021 189

2021 Kitchen Safety Food Safety Consumer Goods 189

Modern Restaurant Management

JANUARY 13, 2023

Since the pandemic, restaurants have endured a plethora of issues ranging from fluctuating dining restrictions to supply chain issues to rising food prices. Demand for Dining Out Isn’t Going Anywhere. But arguably no issue has proven to be as constant and bedeviling as the labor shortage.

Front of House 211

Front of House Back of House Online Ordering Food Order 211

Cheetah

JUNE 1, 2021

Last year all events were held online but 2021 will have some cornerstone outdoor in-person events too. Last year all events were held online but 2021 will have some cornerstone outdoor in-person events too. First and foremost, as successful restaurateurs but also as an integral part of the front- and back-of-house staff.

2021 148

2021 Food Supply Food Truck Social Media 148

Modern Restaurant Management

DECEMBER 22, 2022

Miso Robotics provides intelligent automation solutions for foodservice that solve some critical back-of-house kitchen operations. Prior to the pandemic, restaurant jobs – especially those back-of house – have seen high turnover rates. fewer employees in the front-of-house and 6.2 Across the U.S.,

2023 188

2023 Front of House Back of House 2022 188

The Restaurant Times

MAY 19, 2021

Online food delivery has become a popular choice for customers post COVID-19 pandemic. The segment has been growing ever since and is expected to introduce new food delivery trends in 2021. According to Statista, the revenue from the online delivery sector in the UAE is anticipated to reach USD 1,219 million in 2021. .

Delivery 52

Delivery 2021 Food Front of House 52

7 Shifts

FEBRUARY 5, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it’s just the beginning. It’s a necessity for building a modern and future-proof restaurant. Here are some lesser-known ways to add to your technology stack and evolve your restaurant for the future.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Modern Restaurant Management

MARCH 1, 2022

As brands scrambled to change their business models – whether through the adoption of touchless payments, delivery and curbside pickup, or the use of QR codes to access online menus – consumers were also forced to adapt their dining behaviors. And according to Technomic, Inc.,

Front of House 230

Front of House Loyalty Program Back of House Training 230

Culinary Cues

FEBRUARY 22, 2021

Let’s start with what we are fairly comfortable saying: whatever “normal” is will likely not make an appearance until the end of 2021 – so…let’s begin our speculation with January of 2022 to be safe. There are numerous multi-billion dollar chains along with countless mom and pop operations that do a great job on this front.

2022 378

2022 Food Truck Merchandise Point of Sale 378

Modern Restaurant Management

OCTOBER 28, 2021

Improving air quality in restaurants can provide an economic benefit, as customers will feel more confident in dining out once more. With COVID-19 positive cases on the decline, restaurants can finally focus on getting customers back into dining rooms and promoting their dining experiences. Hesitancy to Return to Normality.

Front of House 175

Front of House Back of House Customer Experience Advertising 175

Modern Restaurant Management

JANUARY 5, 2022

Indoor dining closures, staff shortages and the supply chain are ongoing issues, especially as the Delta and Omicron variants continue to spread. The restaurant industry lost $240 billion in profits in 2020 , and in 2021 is projected to fall about $167.5 Restaurants Must Prepare For Continued Disruptions.

Technology 167

Technology Front of House Online Ordering Back of House 167

7 Shifts

FEBRUARY 26, 2021

The easiest way to get your food out there is by partnering with a third-party delivery app. But when it’s so dead simple to get listed on third-party delivery marketplaces and take orders, why do all the other work to create your own system when you are a time-strapped restaurateur? It will still cost you to run your own delivery.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

JANUARY 19, 2021

First, identify a gap in the market—often using a delivery system’s regional data to see which cravings went unsatisfied. Finally, find a place to cook and start filling orders, often alongside tickets from a traditional front-of-house. Welcome to the age of virtual restaurants. New idea, online menu, real food.

Front of House 212

Front of House Online Ordering Food Order Customer Experience 212

Modern Restaurant Management

MAY 20, 2021

The closure and restriction of dine-in operations has had a devastating impact on the industry. Restaurants that once employed full front of house operations, quickly turned into crews of kitchen and expeditor staff only, employing sometimes 25-50 percent of their original staff. Roles shifted too.

Technology 189

Technology Front of House Back of House Healthcare 189

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.

Food Safety 223

Food Safety Recycling Restaurant Law Front of House 223

The Food Corridor

FEBRUARY 2, 2021

The natural question now is: what you got 2021? What to Expect From 2021. To do this, let’s look back at 2020 and see what we think might be around the corner for shared kitchens in 2021. Presumably as they looked for additional revenue channels during a time when dining in and community gatherings were not allowed. .

2021 75

2021 Kitchen Safety Back of House Front of House 75

Modern Restaurant Management

DECEMBER 16, 2021

According to Black Box Intelligence and Snagajob , full-service restaurants are feeling the pinch and report approximately six fewer employees in the back of house and three fewer in the front of house. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Touch Bistro

MAY 26, 2021

You can expect more reservations, more takeout and delivery orders, and larger check sizes. . And even in the thick of COVID-19, restaurants still saw a spike in Father’s Day traffic in 2020 and DoorDash reports that Father’s Day was the seventh busiest holiday of 2020 for delivery orders. That’s where your restaurant comes in.

Specials 97

Specials 2021 Seasonal Menu Outdoor 97

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Cheetah

MARCH 26, 2021

It is easy to conclude that, with the growing demand for online food delivery, high real-estate costs, and thinning margins, the small restaurant model will become unviable in a post-Covid-19 world. Amid social lockdowns throughout 2020 and a soaring food delivery market, a new kind of restaurant was thriving: Ghost Kitchens.

Front of House 144

Front of House Online Ordering Delivery Back of House 144

Modern Restaurant Management

OCTOBER 22, 2020

In addition, pop-up restaurants (100 openings) and seafood markets (84 openings) experienced an increase in openings compared to the same period in 2019, catering to consumers' interests in novel ways to dine and shop for food outside of traditional restaurant experiences.

Food Supply 198

Food Supply 2019 Food Truck Back of House 198

Restaurant365

OCTOBER 8, 2021

As food delivery boomed, and on-and-off capacity restrictions changed indoor dining, the ghost kitchen business model became more widespread. The term ghost kitchen generally refers to a food business that only sells items for off-premise dining. This kind of restaurant serves customers solely through online orders and delivery.

Front of House 78

Front of House Back of House Website Management Delivery 78

Touch Bistro

APRIL 27, 2021

This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment. Your Menu: 93% of people view menus online prior to dining out. You should also include links to any third-party delivery platforms you use, such as Uber Eats and Door Dash.

Design 92

Design 2021 Online Ordering Website Management 92

Restaurant365

APRIL 8, 2021

First, stay-at-home orders and dining restrictions prompted restaurants to focus on takeout and delivery. Now, the pandemic has impacted what the dining experience looks like, what guests want, and most significantly—the demand for delivery and takeout. What is a virtual kitchen? Types of virtual kitchens.

Front of House 78

Front of House Food Truck Kitchen Safety Point of Sale 78

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Black Box Intelligence

OCTOBER 27, 2022

With the exception of Fine Dining, all restaurant segments experienced negative same-store traffic growth during Q3 2022. The findings reveal that the negative trend in traffic growth goes beyond 2021. September same-store sales growth was +5.2%, just a minor dip from the +5.3% reported in August. YoY in September – down -1.9%

2022 86

2022 Point of Sale Fast Casual Fine Dining 86

Black Box Intelligence

DECEMBER 16, 2022

The only segment that was able to post positive 3-year same-store traffic growth during November was Fine Dining. Restaurant Sales & Traffic Growth Softening Again, Likely Signaling Tougher Times Ahead. However, when looking more granularly at the data, same-store sales growth was -3.4% year over year in November. percentage point drop.

Fast Casual 78

Fast Casual Point of Sale Front of House Fine Dining 78

EATER

MARCH 2, 2022

To Patricia Howard and Ed Szymanski ( 2021 Eater New Guard ), closing their Manhattan restaurant for the weekend makes total sense. There are currently hundreds on the waitlist, so filling the dining room on a Monday isn’t the challenge. Alex Staniloff/Eater NY. I could make this dish at home for $5,” goes the refrain.

Front of House 98

Front of House Seating Small Business Seasonal Menu 98

Open for Business

MARCH 1, 2023

Vaccines and relaxed pandemic restrictions in 2021 spurred restaurant owners to hire at above-average wages , but open positions remained high. There were an average of 500,000 more job openings than new hires in the hospitality sector per month between October 2021 and March 2022. Bureau of Labor Statistics data.

2023 78

2023 Insurance Front of House Hiring 78

ChowNow

JANUARY 27, 2021

Everyone on staff works hard to create a great dining experience. Give both the front-of-house and back-of-house their due by highlighting them in emails. Give both the front-of-house and back-of-house their due by highlighting them in emails. Feature a staff member. National Pizza Day: February 9.

Email Marketing 148

Email Marketing Marketing Online Ordering Front of House 148

The Restaurant Times

SEPTEMBER 16, 2021

In turn, it leaves more time and energy to focus on delighting guests with delicious food and new memorable dining experiences, be they in-house or off-premise. percent between 2021 to 2028. Technology presents unique solutions for restaurants to differentiate themselves and for owners to run their businesses more efficiently.

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

Modern Restaurant Management

DECEMBER 17, 2020

” The survey, conducted by Untold Insights on behalf of Oracle Food and Beverage, polled 502 consumers in the United States in November 2020 about their dining and gifting plans for the holiday season. Diners Show Holiday Spirit. “This is a challenging time for both consumers and businesses. . Hassle-free holiday meals.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167