7 Shifts

FEBRUARY 26, 2021

These fees, when not managed, cut deep into razor-thin margins, and in some cases, can contribute to a restaurant closing for good. Without existing apps, this lives on your restaurant’s website. Does it integrate with my restaurant’s website? 7shifts' data has seen a 243% growth in delivery-related roles (i.e.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

7 Shifts

JULY 21, 2020

PPP Loans The Paycheck Protection Program seeks to protect jobs and cover other employee-related expenses by offering small businesses SBA loan amounts up to 2.5 Check your governor's website. Then, visit your desired lender's website and submit your application. times your restaurant's monthly payroll costs.

Cash Management 300

Cash Management Government Small Business Healthcare 300

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

7 Shifts

JULY 10, 2020

Restaurants took a major hit from COVID-19 in 2020, with sales dropping by 79% in mid-March. Plus, make sure you enable the Employee Health Check in 7punches so all of your staff can be screened for COVID-19 risk factors before they start their shift. If you’re throwing an opening party with invitations make sure you have enough food!

Events 351

Events Social Media Kitchen Safety Seating 351

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Respondents across all countries said their top food-related concerns were: safety and hygiene, access to healthy foods, and nutrition.

2020 163

2020 Fast Casual Food Safety Guest Recovery 163

7 Shifts

NOVEMBER 3, 2022

My managers also used code names based on menu items to “rate” female customers. When she was 23, the manager asked her to put on makeup in one of her first shifts at a breakfast grill. Good to know that the grand old tradition of writing us out of the history of food is alive & well in 2020. She promptly quit.

Leadership 195

Leadership FOH BOH Website Management 195

Modern Restaurant Management

APRIL 6, 2022

This provides peace of mind and allows them to proactively manage and optimize air quality as needed to help reduce risk and ensure the healthiest possible air environment. This is especially important for potential clients prone to allergies, given that the region has been clouded by recurrent wildfires in 2020 and 2021.

Fine Dining 184

Fine Dining Kitchen Safety Customer Service Employee Relations 184

Indoor Media

SEPTEMBER 23, 2020

If your website isn’t converting visitors into leads, then it’s not doing its job. You start with Google, click on a search result that looks promising, and when you get to the website, you can’t find the information you’re looking for. What Types of Online Chat Can I Add to My Website? Website visitors type in a message.

Website Management 148

Website Management Email Marketing Advertising Customer Service 148

7 Shifts

MARCH 27, 2020

Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? staff Telling employees that they won’t have any shifts for several weeks (or even months) is a difficult thing to do. Manage expectations by creating a timeline for updates.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Cheetah

MAY 31, 2021

Website: [link] Where: Atlanta, Baltimore, Detroit and Philadelphia Fees: Black and Mobile take 20% commission from partner restaurants and only 15% from those that deliver exclusively through the service. By 2020 the company’s revenues were at $500k, an increase of 2,000%. So in October 2020 they launched Feastin’.

Delivery 148

Delivery Mobile Ordering Website Management Online Ordering 148

Hot Schedules

SEPTEMBER 10, 2020

T he recent employee tax deferral, IRS Notice 2020-65 , seems like a good deal, right? Defer employee social security taxes during this challenging time? As with most IRS or other government-related changes, the details are a bit confusing and there is much left up to interpretation for your HR and Finance teams.

Employee Relations 147

Employee Relations 2021 Website Management 2020 147

Modern Restaurant Management

SEPTEMBER 30, 2020

Only 13 percent of respondents said that ordering from their favorite delivery app was important, but 38 percent said that the ability to easily order from the restaurant website mattered to them. Restaurant and bar related concerns. Restaurant and bar related concerns. Incentivize guests to choose your restaurant.

2020 185

2020 Mobile Ordering Guest Recovery Customer Service 185

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020? Looking Ahead.

2020 94

2020 Point of Sale Online Ordering Consumer Goods 94

Hot Schedules

MARCH 31, 2020

The Small Business Administration (SBA) may provide loans of up to $10 million per business; any portion of that spent to pay employees, keep workers on payroll, or pay for rent, mortgages, or existing debt could be forgiven, provided workers remain employed through the end of June. See questions 23-28. See question 23. See question 13.

Website Management 120

Website Management Employee Relations Insurance Small Business 120

EATER

MAY 16, 2024

Winnie , a website that helps single parents find child care, lists five such facilities in all of Brooklyn, each with a capacity between 5 to 16. “If We would see employees on the right track, getting experience, starting to get to the next level, meaning a management promotion, and then child care would fall through,” says Marcus. “We

Employee Relations 95

Employee Relations Government Hospitality Take-out 95

Focus POS

DECEMBER 22, 2021

A Recipe for Successful Restaurant Management. The pandemic caused added pressure in 2020, with sales down $239 billion from expected levels and employment dropping 3.1 Technology for Successful Restaurant Management. Keeping a restaurant successful heavily relies on restaurant management’s effectiveness. Beat the Odds.

Management 146

Management Management Loyalty Program Online Ordering 146

Restaurant Clicks

FEBRUARY 17, 2020

Inventory management. Menu management. Reputation management. Table management. TouchBistro has an easy-to-use, intuitive interface, but it also comes with 24/7 support and training so that employees can easily manage it. Restaurant inventory management . Floor plan & table management.

POS 78

POS 2020 Point of Sale Loyalty Program 78

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. Live in the U.S.,

Healthcare 179

Healthcare Employee Relations Online Ordering Customer Service 179

EATER

JANUARY 11, 2022

But according to a lawsuit filed on January 4 in the Eastern District of New York, and related reporting by the Washington Post , things might not be all glitzy food pics and cutesy hashtags at the FeedFeed. Cohen left his position at the FeedFeed in August 2020. But what does that actually mean?

Influencer 110

Influencer Social Media Employee Relations Website Management 110

Open for Business

MARCH 23, 2023

In 2020, the pandemic reduced demand in the food service sector by more than 30%. Your brand is everything, so it makes sense to have a dedicated team member managing it. One sign that it’s time to hire marketing staff is that you, your general manager, or current team members handling marketing feel overwhelmed.

2023 78

2023 Marketing Social Media Email Marketing 78

Modern Restaurant Management

JUNE 8, 2020

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. Increase to five years the maturity of PPP loans that are approved by SBA (based on the date SBA assigns a loan number) on or after June 5, 2020. PPP Goes Flexible.

Guest Recovery 135

Guest Recovery Food Safety Employee Relations Mobile Ordering 135

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts to gaze into a crystal ball and re-imagine the future of dining. Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. Many websites have not been updated since the pandemic started.

Kitchen Safety 225

Kitchen Safety Food Safety Loyalty Program Technology 225

Hot Schedules

JANUARY 13, 2021

Smaller borrowers who never received PPP financing will be first in line to apply and submit their applications starting Wednesday January 12th, and soon thereafter, the Small Business Administration will open the program to all businesses with a maximum of 300 employees compared to the 500-employee limit in last year’s program.

Small Business 78

Small Business Employee Relations Website Management Hotels 78

Restaurant365

JULY 24, 2020

Statista’s latest data indicates that: Revenue in the online food delivery segment is projected to reach $26,527m in 2020. Revenue is expected to show an annual growth rate (CAGR 2020-2024) of 5.1%, resulting in a projected market volume of $32,325m by 2024. You’ll have to package.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Apicbase

FEBRUARY 29, 2024

million tons in 2020 and 12 million tons in 2021. Touchbistro , 2024) Another factor, perhaps less alarming, but constantly present regardless of macroeconomic challenges, is employee theft , which accounts for 4% of annual revenue loss in the restaurant industry. Restaurant sales in the US grew from $842.3 million in 2021, to $974.9

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. As it relates to the labor crunch, we’re seeing in restaurant brands across the board: An impact in top-line revenue because customers aren't being served. Clinton Anderson, CEO, Fourth Enterprises.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

Modern Restaurant Management

APRIL 20, 2021

As consumers ramp up their event planning, operators should continue to leverage connected technology solutions to ensure the event booking and management process is streamlined and as user-friendly as possible. In mid-March 2020, U.S. 30 percent of respondents shared they will be hosting their event at their home.

2021 185

2021 Online Ordering Mobile Ordering Guest Recovery 185

Modern Restaurant Management

JULY 7, 2020

Countless restaurants across the country used a PPP loan to keep their employees on the payroll even while shuttered, but they are emerging from the program with challenges that have only grown in scope. For many, this uncertainty will linger until a vaccine is available. .” 350,000-1 million. $1-2 1-2 million. $2-5 2-5 million. $5-10

Mobile Ordering 167

Mobile Ordering Restaurant Law Seating Customer Service 167

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. “As already short-staffed restaurants reopen, they are grappling with how to manage both in-person diners and deliveries, while meeting growing expectations on speed and service.

2022 211

2022 Mobile Ordering Guest Recovery Point of Sale 211

EATER

MAY 22, 2020

Breaking down hazard pay, sick leave, and general safety at Costco, Whole Foods, Trader Joe’s, and more As the global pandemic drags on, grocery store employees have become frontline workers, and two months into the crisis, they’re still putting their own health at risk to keep America fed — and keep food on their own tables.

Employee Relations 145

Employee Relations Food Safety Website Management Social Media 145

Hot Schedules

APRIL 3, 2020

Businesses with 500 or fewer employees in each location can apply for relief. T he Paycheck Protection Program, a key part of the Coronavirus Aid, Relief and Economic Security, or CARES Act is intended to help the United States’ 30 million small businesses keep their employees on the payroll. Related Posts.

Document 78

Document Employee Relations Website Management Small Business 78

Modern Restaurant Management

APRIL 23, 2021

Providing educational resources dedicated to answering questions small businesses have related to the RRF. “Restaurants have been scrambling to survive the downturn caused by the pandemic,” said Dirk Izzo, president and general manager, NCR Hospitality.

Point of Sale 125

Point of Sale Webinar Small Business Customer Service 125

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Change management needs to be a top priority. Through better employee training in 2021, brands can make sure their five-star app isn’t ruined by a disjointed in-person experience.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

The Restaurant Times

JUNE 1, 2022

In fact, an average American consumes ~23 lbs of ice cream and related frozen desserts every year. In 2020, the US ice cream industry produced more than 1 billion gallons of ice creams generating around USD 5.6 Check the US Small Business Administration (SBA) website for more details. Business License. Occupancy Permit.

License 52

License Insurance Employee Relations Website Management 52

Modern Restaurant Management

JUNE 19, 2020

Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Yelp Adds COVID-19 Help Features.

Food Safety 116

Food Safety Customer Experience Website Management Employee Relations 116

Sling

NOVEMBER 22, 2020

Deciding how to classify exempt vs. non-exempt employees can be confusing at first. In this article, the workforce management experts at Sling tell you everything you need to know so that you understand the difference between the two categories and how exempt vs. non-exempt applies to your company. Minimum Wage.

Employee Relations 78

Employee Relations Website Management Article Agriculture 78