Modern Restaurant Management

NOVEMBER 17, 2020

This edition of MRM Research Roundup features holiday plans and expectations and the move to contactless and digital. For restaurants, this means that they can pivot to smaller portion sizes for to-go holiday meals, or offer a-la-carte choices. More than half of respondents are purchasing gift cards to restaurants this holiday season.

2020 134

2020 Mobile Ordering Online Ordering Merchandise 134

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Guests will demand a personalized journey when food is delivered to their door. Christopher Baron of RedBaron Consulting.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. Restaurant of the Future Panel. Additional Panelists include: Ryan Volberg – SVP and GM, PAR Restaurant Solutions Group. The Main Course.

Kitchen Safety 199

Kitchen Safety Loyalty Program Delivery Customer Service 199

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. Sandra (Sandy) Reinhardt: Vice President of Information Technology | 30 years. TEAM Schostak Family Celebrates Anniversary and Employees.

Food 162

Food Tip Distribution Guest Recovery Food Safety 162

Apicbase

FEBRUARY 6, 2023

It’s not surprising that numerous restaurant operators (and other entrepreneurs) are setting up dark kitchens to capture a wider audience and meet online demand. Successful ghost kitchens lean heavily on integrated technology systems to accept online orders, process payments, and manage back-end operations. Competition is fierce.

Delivery 52

Delivery Management Management Online Ordering 52

Modern Restaurant Management

OCTOBER 29, 2020

The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. “2020 has been a tough year for restaurants and that’s why we’re focused on providing products and services to help keep their doors open,” said Alex Canter, Ordermark CEO and Co-Founder.

Online Ordering 138

Online Ordering Customer Service Seasonal Menu Food Order 138

Apicbase

MARCH 28, 2024

Here are some eye-opening findings: The National Restaurant Association found that 53% of restaurants report they cut menu items because of higher food costs 53% of successful operators cite food costs as their number one challenge A study by Champions 12.3 A SaaS kitchen management system is future-proof.

Management 52

Management Management Point of Sale Kitchen Safety 52

The Restaurant Times

JUNE 21, 2021

After over 18 months of staying at home, often under strict restrictions with limited movement, many of us are starting to gear up for the future. This is particularly true for small restaurant businesses. As the global health crisis unfolded, the demand for restaurant food delivery services skyrocketed. Never Neglect Payroll.

Small Business 98

Small Business Management Management Insurance 98

Modern Restaurant Management

MARCH 1, 2022

Revenue Management Solutions released its analysis of US quick-service restaurant (QSR) performance for 2021. To accurately assess the underlying trends of restaurant performance, RMS compared 2021 sales and traffic to pre-pandemic 2019 data. . This is true for efficient drive-thrus as well, notes RMS. ” QSR App Adoption.

Loyalty Program 172

Loyalty Program Mobile Ordering Download Food Order 172

Modern Restaurant Management

APRIL 7, 2020

This edition of MRM News Bites features the Independent Restaurant Coalition, Tripadvisor, Inspire Brands Foundation, WorkJam, EZ-Chow, US Foods, Potbelly Pantry, Just Salad, Zalat Pizza, Kentucky Fried Chicken, California Pizza Kitchen, Nando’s and Street Factory Media. Ensuring business interruption insurance covers COVID-19.

Tip Distribution 157

Tip Distribution Healthcare Hospitality Food Supply 157

Apicbase

JANUARY 13, 2023

They could help guide your decisions in what is shaping up to be a very uncertain time for restaurant operators. OUR TOP 10 In 2022, 31% of restaurants cut the number of menu items on offer to deal with the inflation and rising food costs. For 62% of restaurants , automation could help fill critical gaps in managing orders.

2023 52

2023 Operations Management Management 52

KaTom

AUGUST 4, 2020

Is Contactless Delivery Here to Stay? To adapt to the changing requirements and safety protocols of a world with COVID-19, restaurant operators and third-party delivery services began providing a safer way for customers to receive their orders: contactless delivery. Everything You Need to Know About Contactless Delivery.

Delivery 81

Delivery Online Ordering Customer Service Customer Experience 81

Modern Restaurant Management

AUGUST 28, 2020

In this edition of MRM News Bites, we feature a new documentary on women in the culinary world, the loss of an industry legend, a contest to create healthy recipes and products and services to help restaurant in the pandemic. 'A 'A Woman's Place' on Hulu.

Allergens 120

Allergens Kitchen Safety Guest Recovery Customer Service 120

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. The Value of Trust. The impact of COVID-19 on customer behavior was experienced swiftly f by all industries.

2021 190

2021 Loyalty Program Coupons Fast Casual 190

Modern Restaurant Management

JUNE 8, 2020

In this edition of MRM News Bites, we feature the latest on PPP loans and newest tech and products to help restaurants on the road to recovery. is giving away free reopening kits to qualifying independent restaurant owners to help support restaurant reopening efforts in communities across the U.S. PPP Goes Flexible.

Guest Recovery 136

Guest Recovery Food Safety Employee Relations Mobile Ordering 136

Modern Restaurant Management

JUNE 14, 2020

In this edition of MRM News Bites, we feature updated links for the PPP, the acquisition of Grubhub and contactless products and services. SBA will issue additional guidance regarding loan forgiveness and a revised forgiveness application to implement the PPPFA in the near future. PPP Revisions. We could not be more excited.”

Food Safety 142

Food Safety Loyalty Program Kitchen Safety Online Ordering 142