Modern Restaurant Management

FEBRUARY 13, 2024

While the FDD is a comprehensive document, certain key sections demand careful scrutiny during an annual review. In short, certain sections of the Franchise Disclosure Document deserve special attention from the franchisor in its annual review.

Document 184

Document Franchise Franchising Point of Sale 184

Modern Restaurant Management

MARCH 9, 2020

In the Internet economy, online consumer reviews are a powerful tool used in helping businesses drive growth and integrate crucial feedback to create a better customer experience. For consumers, online reviews provide a source of expert opinion from peers that have had previous experiences with a product or service.

Customer Experience 181

Customer Experience Social Media Customer Service Technology 181

Modern Restaurant Management

SEPTEMBER 17, 2021

Online reviews have a lot of influence on today’s restaurants. Most customers check out reviews before heading over for their first meal. That’s why it can be nerve-wracking when a few bad reviews come in. Thankfully, having a few bad reviews isn’t the end of the world. Steps to Respond.

Customer Experience 199

Customer Experience Customer Service Take-out Consumer Goods 199

Restaurant Engine

OCTOBER 11, 2023

It’s key to engage with your customers through their online reviews. Just as important, though, is using your strong, positive online reviews to leverage trust and loyalty in your restaurant. But once you have great reviews, what do you do with them? tweet this) For example, you get a terrific Google review.

Social Media 110

Social Media Email Marketing SEO Website Management 110

7 Shifts

MARCH 18, 2021

A year ago this month, our industry was rocked to its core. After a few weeks of uncertainty in February and early March 2020, COVID-19 was declared a pandemic on March 11, 2020, by the World Health Organization. America and Canada soon followed suit by declaring states of emergency, effectively turning all restaurants into takeout-only businesses.

Point of Sale 370

Point of Sale Back of House Front of House Outdoor 370

Modern Restaurant Management

APRIL 6, 2020

Social and review management has become an incredibly important part of the marketing mix in the restaurant industry, thanks to the growing proportion of online searches for dining experiences, as well as the increase in patrons making online reservations. Following are three best practices restaurants can follow to manage online reviews.

Management 161

Management Management Fine Dining Social Media 161

Society Insurance

JANUARY 4, 2023

The post 2022 Year in Review appeared first on Society Insurance. If you had a favorite blog post that isn’t on this list, let us know! We welcome feedback from all. You can also stay in the know by following us on Facebook , Twitter , and LinkedIn.

2022 98

2022 Insurance Leadership Social Media 98

The Restaurant Times

MARCH 15, 2023

Restaurant review websites have a significant impact on how people perceive you. One study found that 60% of diners read online reviews before selecting a restaurant. Positive online reviews can dramatically change a restaurant owner’s fortune by drawing more customers through publicity. What do you do when a customer is hungry?

Website Management 86

Website Management Social Media Reservations Customer Service 86

Revel Systems

APRIL 11, 2024

Customers tend to listen to other customers, and online reviews are hugely influential. It’s therefore more important than ever to be aware of what people are saying about your brand online.

Management 52

Management Management 52

7 Shifts

JANUARY 22, 2020

We may be well into the new year, but that doesn’t mean we can’t take a moment to celebrate 2019. It was a landmark year for 7shifts—and for restaurants. As labor regulations changed, so did 7shifts. We introduced compliance features to support Fair Workweek laws in California and New York.

2019 195

2019 Restaurant Law POS Take-out 195

Modern Restaurant Management

FEBRUARY 17, 2020

Review Hub Debuts. Tripadvisor today launched Review Hub, a new interactive portal that allows restaurant owners to view consumer reviews of their business and quickly respond to them all from one convenient dashboard, whether the review was shared on Tripadvisor, TheFork, Google, Facebook, Yelp, or other major review sites.

Sports 147

Sports Point of Sale Entertainment Customer Experience 147

Indoor Media

JULY 22, 2020

Then, they sift through an abundance of auto shop listings and reviews before choosing their new shop. This is why reviews are a vital part of your online presence. Yelp auto repair reviews, in particular, can give you high visibility if you have a Yelp page and even increase your chances of being seen in Google search results.

Consumer Goods 146

Consumer Goods Customer Service Advertising Email Marketing 146

A Wine Story

MAY 27, 2020

D’Vari contributes to Forbes.com , Financial Times, World of Fine Wine, Quarterly Review of Wine, Decanter Robb Report, San Francisco Chronicle, South China Morning Post , and more. The post Review: The Wine Bible appeared first on A Wine Story: Free Wine, Education Resources.

Book 160

Book Education Social Media Vineyard 160

Foodable

OCTOBER 6, 2021

In the latest episode of Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy'' and Jimmy Frischling “The Finance Guy'' chat with Chris Campbell, CEO at Review Trackers to explore the importance of restaurant reviews. Adding “Ninety-one percent of people trust online reviews as much as personal recommendations.”

Influencer 77

Influencer Hospitality Website Management Reference 77

Restaurant Engine

NOVEMBER 8, 2023

Respond promptly to every review you get – both the negative and the positive. Did you know that research from Northwestern University found that nearly 95% of people who read a negative review online avoid that business? Everyone gets a bad review here and there, but what can you do about it? Thank you for your review.

Management 52

Management Management Website Management Customer Experience 52

Restaurant Business

OCTOBER 18, 2023

Can consumers learn to trust reviews again? The FTC as proposed civil penalties and online platforms are exposing perceived violators. Yet restaurants remain vulnerable.

Operations 106

Operations 106

Thrive POS

JANUARY 29, 2021

With so many consumers surfing the internet, online reviews have become just as important as family and friends' recommendations. Why should you pay attention to those online reviews? Because five-star reviews can boost your sales and build your customer base.

Online Ordering 112

Online Ordering Retail Delivery 2020 112

The Eat Restaurant

JUNE 7, 2023

If you're a restaurant owner, managing your online reviews is absolutely essential when it comes to maintaining a positive reputation and attracting more customers.

Management 78

Management Management Marketing 78

Restaurant Den

APRIL 7, 2022

The post Sapaad Review: Cloud POS & Restaurant Management System appeared first on Restaurant Den. This highly scalable platform offers many restaurants just what they need. Sapaad is for restaurants large and small and multi-location businesses. It […].

POS 87

POS Management Management Point of Sale 87

360Training

JUNE 18, 2020

Customers rely on restaurant reviews more than any other type of local business. But unlike word of mouth, you can track your online reviews. And if you’re not getting the kudos you think you deserve, there are a few ways to increase your positive reviews. 5 Ways to Increase Positive Online Reviews.

Social Media 78

Social Media Email Marketing Online Ordering Customer Experience 78

Black Box Intelligence

JULY 12, 2022

A positive review can be a great marketing opportunity to highlight some of the aspects that make your business stand out from the rest. Also, by responding to a positive review, you can show current and potential customers that you truly care about the services you provide. Step 1: Acknowledge the positive review.

Definition 59

Definition Customer Service Customer Experience Social Media 59

Restaurant Den

APRIL 13, 2022

The post RASI Review: An Accounting Management System Built for Restaurants appeared first on Restaurant Den. Restaurant accounting management software helps to take care of your financial information and to ensure that your restaurant is remaining profitable. […].

Management 84

Management Management Front of House Back of House 84

Food Business

AUGUST 15, 2019

Conducting reviews for your staff is not as hard as you think. Here's my story about job reviews. I finally figured out why my young staff needed job reviews. Read on, about formal, written job reviews. Write reviews for your staff. An offhanded comment does not replace a review. You need them.

Employee Relations 100

Employee Relations Training Catering Delivery 100

The Rail

JULY 29, 2022

However, there’s one frequently disregarded avenue that can offer excellent value for your money, and restaurateurs may not be utilizing it to its maximum potential — customer reviews. In fact, 90% of customers look through reviews before doing business with a company. 5 Ways to Receive Positive Reviews.

Social Media 52

Social Media Email Marketing Customer Service Customer Experience 52

The Restaurant Group

DECEMBER 29, 2023

The post A Year in Review: 2023 Food Trends That Steered the Restaurant Industry On a Rebound appeared first on Restaurant Consulting, Restaurant Design, Business Plans, Brand Concept Development, Food Service Consultants. The new year 2024 also shows a positive outlook, with trends influencing the shape of things to come.

2023 78

2023 Fast Casual 2024 Food 78

Black Box Intelligence

JULY 9, 2022

A positive review can be a great marketing opportunity to highlight some of the aspects that make your business stand out from the rest. Also, by responding to a positive review, you can show current and potential customers that you truly care about the services you provide. Receiving great reviews like these means the world to us!

Definition 52

Definition Customer Service Customer Experience Social Media 52

Black Box Intelligence

AUGUST 31, 2021

Restaurant reviews hold a tremendous amount of sway for consumers. Likewise, negative reviews can completely turn off consumers who were previously excited to dine with you. Staying on top of your reviews is essential to staying competitive. How We Retrieve Data from Restaurant Review Sites. Google Restaurant Reviews.

Social Media 72

Social Media Customer Service Online Ordering Customer Experience 72

Xtra Chef

DECEMBER 23, 2019

Check out our 2019 Year-in-Review below. The post xtraCHEF 2019 Year in Review appeared first on xtraCHEF. Before we get started on the next chapter, let’s take a look back. 2019 was a big step forward for our company, for our product and for data-driven restaurant operators. In July of 2019, xtraCHEF announced a $7.5M

2019 78

2019 Mobile Ordering Inventory 2020 78

Restaurant Clicks

JANUARY 29, 2021

Read our Social Buddy review below to learn how Social Buddy works, whether the company uses safe practices to get more Instagram followers, and how reliable their results are. . Our Social Buddy Review. Check out our honest review of this Instagram growth tool. . The post Social Buddy Review: Does Social Buddy Work?

Social Media 78

Social Media Customer Service Influencer Marketing 78

Lavu

DECEMBER 20, 2019

Bill.com Reviews and Pricing. Bill.com has generally positive reviews. A recent review complained of. Overall, Bill.com is well-regarded but some reviewers disliked having to. Sourcery Reviews and Pricing. Sourcery is rated 5/5 based on 10 reviews in the QuickBooks App Store. Similarly, you can create and.

Pricing 78

Pricing Online Ordering Customer Service Small Business 78