Remove refund-policy
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Restaurant Credit Card Fraud & Chargebacks: What Operators Need to Know

ChowNow

In an Instagram post , she wrote, “We spent hours upon hours fighting each claim and refund, until eventually they buried us. Different online ordering platforms have varying policies when it comes to credit card fraud and chargebacks. Here’s an overview of various platforms’ chargeback policies for restaurants.

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Dine and Dash: What Operators Need to Know

ChowNow

In an Instagram post , she wrote, “We spent hours upon hours fighting each claim and refund, until eventually they buried us. Different online ordering platforms have varying policies when it comes to credit card fraud and chargebacks. Here’s an overview of various platforms’ chargeback policies for restaurants.

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Food Delivery Fraud: Challenges in Ensuring Security for Platforms, Drivers, and Consumers

Modern Restaurant Management

In both instances, the customer requests a refund, even if they did, in fact, receive the order. To prevent chargeback abuse, restaurants should ensure that they partner with delivery apps that have a policy of reviewing information before automatically granting refund requests.

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Why Your Restaurant Should Prioritize Order Accuracy

Modern Restaurant Management

Establish a policy on how incorrect orders will be handled, such as having a manager offer a refund, free desserts, or drinks on the house. Mistakes happen, so have a set protocol for handling incorrect orders in a way that satisfies customers and makes them want to return.

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Stopping Post-COVID Chargeback Abuse in the F&B Space

Modern Restaurant Management

Different apps have their own distinct policies. Grubhub, for instance, state on their website that they may refund buyers on the merchant’s behalf due to: Orders with missing or incorrect items. Most comparable services like Doordash or Uber Eats will have similar policies in place. Providing the wrong order.

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Surviving Disruption: How New COVID-19 Legislation Can Assist the Restaurant Industry

Modern Restaurant Management

COVID-19 Legislation and Tax Policy Changes. The credits are refundable to the extent that they exceed the employer’s payroll tax and will be in effect through Dec. For C corporations, any net operating losses (NOLs) incurred from 2018, 2019, and 2020 can be carried back five years to generate tax refunds. 31, 2020.

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How to Fine-Tune Your Kitchen Contract to Avoid Dispute Charges

The Food Corridor

Feeling overwhelmed by the task of creating your policies and procedures manual? Or maybe you’re experiencing frequent dispute charges from clients due to the unclear policies and procedures you currently have set. Clear policies and procedures will support your kitchen contract in enforcing the rules you have set.