7 Shifts

FEBRUARY 15, 2024

Take the customer-facing side of things, for example. By understanding when your customers come and go, what they do and don’t order, and what specials worked and which ones didn’t, you can better tailor your offerings and calibrate your staffing. And it’s not just a matter of focus. The right software makes these goals attainable.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

FEBRUARY 15, 2024

Take the customer-facing side of things, for example. By understanding when your customers come and go, what they do and don’t order, and what specials worked and which ones didn’t, you can better tailor your offerings and calibrate your staffing. And it’s not just a matter of focus. The right software makes these goals attainable.

Inventory 195

Inventory Bar Management Management 195

Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. So, to me, finding out that over a quarter of restaurants don’t have a website was a bit surprising. What can restaurateurs take away from the responses of their fellow operators?

2024 199

2024 Online Ordering Website Management 2023 199

7 Shifts

AUGUST 18, 2021

Small gestures like these will make your service go from good to great. Avoid overbooking reservations. Overbooking reservations is as much a pain for the restaurant as it is for the customer. Take orders with care. When you're taking your customers' orders, make sure you're doing so with attention and care.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

7 Shifts

MARCH 10, 2022

The best restaurant management apps allow you to run your business from anywhere, provide you with valuable insights, empower your team , and let you focus on creating the very best experience for your guests. To help you narrow down your search, here are 24 of out favorite restaurant management apps to start using in your restaurant today.

Management 195

Management Management Operations Point of Sale 195

Modern Restaurant Management

FEBRUARY 4, 2022

Following are some of the major restaurant trends to watch out for in 2022. When there is a mass awareness of a social issue, people will look at what businesses are doing about the problem. Restaurant staples such as plastic straws, plastic cups, lids, or take-home bags have people asking why those things are necessary.

2022 216

2022 Customer Service Online Ordering Website Management 216

7 Shifts

JULY 10, 2020

And now, many states and provinces have already begun rolling out their plans to reopen the economy, and many restaurateurs are now planning out their grand re-opening. Here’s how to plan your restaurant’s grand opening (or re- opening) to get back to business with a bang. You can book online or give us a call.

Events 351

Events Social Media Kitchen Safety Seating 351

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. In this article, we compare 4 of the best reservation systems out there to help you make the right choice for your restaurant. Reading Time: 5 minutes.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

7 Shifts

NOVEMBER 9, 2022

When done right, email marketing works wonders—you stay top of mind and increase order values. Benefits of Having an Engaging Newsletter for Your Restaurant Business. It helps in business promotion. An email newsletter allows your business to communicate regularly with customers outside of your restaurant's four walls.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Touch Bistro

JULY 9, 2021

Restaurant reservation systems have become essential to running a successful restaurant. Restaurant reservation systems are specifically designed to help to automate the tedious process of taking and managing bookings. However, not all restaurant reservation systems are created equal. TouchBistro Reservations.

Reservations 52

Reservations 2021 Website Management POS 52

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. In this article, we compare 4 of the best reservation systems out there to help you make the right choice for your restaurant. Reading Time: 5 minutes.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

7 Shifts

AUGUST 12, 2020

So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. But as restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan too. Their business is built on the power of word of mouth—one of, if not the most useful marketing tools in the book.

Marketing 420

Marketing 2020 SEO Loyalty Program 420

Modern Restaurant Management

MARCH 31, 2021

The pandemic has left restaurateurs around the world scrambling for ways to diversify their product offerings and continue to attract business. In a time when uncertainty abounds and cost-effectiveness is essential, businesses that can still offer their clients a safe, comfortable place to retreat will be that much closer to survival.

Customer Service 186

Customer Service Customer Experience Online Ordering Hospitality 186

Modern Restaurant Management

FEBRUARY 9, 2021

Valentine’s Day is often a busy time for restaurants, but many are now dealing with various challenges amid the pandemic, like no indoor dining or limited capacity as well as more customers opting for carry out. With the Marketing Rule of 7 , it takes an average of seven interactions with a brand before a purchase takes place.

Marketing 219

Marketing Email Marketing Website Management Social Media 219

7 Shifts

SEPTEMBER 15, 2021

It may seem small to go for a few dollar increases on a check, but as your check average grows, as do your profits. Suggestive selling is a sales tactic that encourages guests to order something that is different from what they had planned to order or usually order in an effort to increase the check size and make their experience better.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

Modern Restaurant Management

DECEMBER 1, 2021

Henry is ready to order some dinner. He visits your restaurant’s app and orders his favorite dish on the menu. He receives an estimated wait time for his order of 45 minutes. As he is about to enter the restaurant, let’s consider the technology that he will encounter along his journey to pick up his order.

Technology 199

Technology Front of House Back of House Point of Sale 199

SpotOn

APRIL 8, 2024

The National Restaurant Association says 45% of consumers plan to eat out or order online that day, making it the busiest and most profitable holiday of the year for restaurants everywhere. 💡 4 in 10 consumers will eat out or order online on Mother's Day. Check it out, then call your mother.

2024 98

2024 Seasonal Menu Social Media Loyalty Program 98

Modern Restaurant Management

JULY 22, 2021

First of all, with so many people still working from home and taking regular video calls instead of meetings, breakfast and lunch demand has significantly dropped. Diners finally realized how much they can actually save by not eating out. Online Ordering Will Continue to Thrive. Make the Most Out of Data.

Allergens 204

Allergens Fast Casual Online Ordering Food Safety 204

7 Shifts

NOVEMBER 1, 2022

There are more options for eating out than ever before. And the big restaurant brands are only getting bigger , making it even harder to stand out. Your marketing plan is the cornerstone of your restaurant's success and business plan. Your plan should be comprehensive, well thought out, achievable, and consistent.

Seating 222

Seating Email Marketing Marketing SEO 222

SpotOn

MAY 21, 2024

School's out, the farmer's markets are booming, and summer vacation plans are finally coming to life. Slower traffic means many restaurants take off the long holiday weekend themselves to enjoy a hard-earned break. Pre-order options are popular for guests looking for catering or family-style food options.

Specials 52

Specials Online Ordering Seasonal Menu Social Media 52

Modern Restaurant Management

NOVEMBER 14, 2023

With the prevalence of online reviews, it's crucial to actively seek and utilize feedback. It demonstrates a commitment to excellence, attracts and retains customers, and safeguards reputation in the age of instant online reviews. Comment cards can be cumbersome for customers to fill out, leading to lower response rates.

Bar 186

Bar Tip Distribution Customer Experience Customer Service 186

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. 2023 Trends at a Glance Persistent Planners : When life gets busy, DoorDash’s schedule ahead feature makes it even easier to check everything off your list and ensure it arrives right when you need it.

2024 174

2024 2023 Food Order 2013 174

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes. What are AI and ML?

Front of House 207

Front of House Mobile Ordering Loyalty Program Back of House 207

Restaurant Clicks

OCTOBER 12, 2021

I ordered the Jasmine rice as my side. Order Online. Though it sits in the heart of the Italian Market, Kalaya carves out space for delicious Thai food. Order Online. Without much of an online presence, South Philly Barbacoa relies heavily on word-of-mouth and its reputation. Make a Reservation.

Fine Dining 148

Fine Dining Seasonal Menu Reservations Online Ordering 148

Aaron Allen & Associates

MARCH 3, 2022

In this roundup, we will take a look at some of the best restaurant management software out there. We’ll explore software for inventory management, restaurant payment and billing, food delivery, dashboards, restaurant onboarding, reservation management, and ERP systems. Restaurant Inventory Management.

Management 120

Management Management Mobile Ordering Point of Sale 120

Modern Restaurant Management

MAY 20, 2020

This is especially true in terms of how we do business, as the pandemic is already having a negative impact on restaurants in particular across the board. First, create a page dedicated to your unique response to COVID-19 as a business. But thankfully, all hope is not lost. The Power of Mobile-First Design. Represent the Kids.

Mobile Ordering 233

Mobile Ordering Email Marketing Online Ordering Point of Sale 233

Modern Restaurant Management

JANUARY 21, 2020

We get it, you’re busy. If you don’t have a social media strategy for your restaurant , you’re missing out on potential revenue. A well-thought-out social media marketing strategy can earn you additional customers and increase your overall income. Don’t make patrons work to find out more information.

Social Media 245

Social Media Marketing 2020 2019 245

Restaurant Clicks

SEPTEMBER 5, 2021

However, this begs the question: which restaurants should you look out for? Bitter Ends provides window service to its customers ordering online. You can also place an order for a birthday cake or carrot cake online. Make a Reservation. Make a Reservation. Make a Reservation. LeVia Trattoria.

Seasonal Menu 148

Seasonal Menu Online Ordering Reservations Food Order 148

Restaurant Clicks

NOVEMBER 18, 2021

When in New York City, take time to check out the Lower East Side. Order Online. They don’t take tips or add gratuity here – the price covers everything, including livable wages. Make a Reservation. Their menu is small, but the flavors are epic. Order Online. Dirt Candy.

Online Ordering 108

Online Ordering Reservations Fine Dining Food Order 108

SpotOn

FEBRUARY 27, 2024

Preparing for major events and holidays, like Easter weekend, can help save your restaurant from chaos and make the most out of a holiday synonymous with the brunch rush. Luckily, all it takes is a few strategically placed chocolate eggs or paper egg cut-outs. Think beneath tables, behind curtains, underneath chairs.

Social Media 52

Social Media Seasonal Menu Email Marketing Online Ordering 52

Open for Business

SEPTEMBER 20, 2022

How to increase order accuracy. How to learn from online reviews. How to take care of your team. Glance at it just before reservation times so you can say, “Welcome back, Jane!” In a busy restaurant, it’s unavoidable that sometimes guests will need to wait for a table. How to increase order accuracy.

Customer Experience 88

Customer Experience Online Ordering Customer Service Hospitality 88

Modern Restaurant Management

APRIL 19, 2023

Text messaging is now mainstream for many restaurant and food retail businesses and their communications plans. It’s no surprise that restaurants big and small are tapping into text messages to reach their customers. It’s no surprise that restaurants big and small are tapping into text messages to reach their customers.

Loyalty Program 177

Loyalty Program Mobile Ordering Customer Service Small Business 177

SpotOn

MAY 1, 2024

Getting your business discovered by potential customers is a challenging task. Small businesses can use paid ads, social media promotion, and other clever tactics to lure curious local customers to try a new food spot. But we all know how tedious this process can be, especially if your business wants to save more than it spends.

SEO 52

SEO Definition Online Ordering Website Management 52

Restaurant Clicks

DECEMBER 19, 2021

As Maine’s largest city, Portland offers tourists and residents plenty of things to see and do while taking a break from their busy schedules. I recommend ordering their House Smoked Turkey Panini, Poutine, Cider-Poached Beets, or Beef Stew. Order Online. Make a Reservation. Make a Reservation.

Front of House 113

Front of House Seasonal Menu Online Ordering Back of House 113

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Below are a few examples of small and big F&B chains applying unique marketing techniques. Extra side, desert, take-home dressing, etc. Here are their insights. Impressions are everything.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

Restaurant Clicks

NOVEMBER 24, 2021

You can make reservations for small parties online by visiting the restaurant’s website. The space is tucked away at the end of aloft and is perfect for a business dinner or birthday party. Make a Reservation. Make a Reservation. Order Online. Make a Reservation. Order Online.

Dine-in 112

Dine-in Seasonal Menu Reservations Seating 112

Restaurant Clicks

APRIL 26, 2021

There’s no better time to support local businesses. Along with some trendy, well-known spots, I made sure to include some under-rated gems, in the spirit of supporting small business and uplifting communities of color. Make a Reservation. Make a Reservation. Your little one can even order a virgin margarita.

Food 132

Food Online Ordering Reservations Outdoor 132